new educational opportunities announced!

Inside:

► President’s Report ► Meet the New TTDA Preferred Providers ► Scholarship Foundation ► Scrap Tire Update Golf Tournament ► Engaging the Team

Spring 2010 Issue 5

New Educational Opportunities Announced!

TIA Advanced TPMS Training Course

Wheel Alignment and Balancer Training Course

See inside for more details & registration form

Tire Digest Tennessee Tire Dealers

Association

Tire Digest is published four times annually by the Tennessee Tire Dealers Association.

Editor: Christy Marino

Members’ Information:

Send all inquiries and address changes to : TTDA

P.O. Box 82531 Baton Rouge, LA 70884

[email protected] www.TKTDRA.coml

2009-2010 Tennessee Tire Dealers Association

Officers & Board of Directors P.O. Box 82531 • Baton Rouge, LA 70884

Phone (888) 858-3721 • Fax (225) 767-7648 www.TKTDRA.com

David Tatman, Executive Director

TABLE OF CONTENTS

President’s Report……………………………....2

Preferred Providers…..……………...…..……...4

TIA TPMS Course…...…………………………7

Wheel Balancer and Alignment Course……...10

TTDA Golf Tournament.…..……..…...……..11

Engaging the Team….……………..……..…...12

TTDA Members………………………….……14

Ron Brady TTDA President Free Service Tire

611 Wesinpar Road Johnson City, TN 37604

(423) 232-1281 extension 305 [email protected]

Doe Dayton Nashboro Tire Center 2337 Murfreesboro Pk Nashville, TN 37217

(615) 366-1975 [email protected]

Larry Garland TTDA Secretary

Garland Tire Co., Inc. 1212 North Main Street

Erwin, TN 37650 (423) 743-0168

[email protected]

Max Heath Heath Oil

501 1st Avenue N.W. Winchester, TN 37398


Lee Fitts AutoZone

123 S. Front Street Memphis, TN 38103


Shaw Jared TTDA Interim Treasurer

200 S. Woodland Manchester, TN 37355


Don Hyman Hyman Tire Service

507 West Market Bolivar, TN 38008


Barry Reese TCS-Tire Power Software

500 South Walnut Cookeville, TN 38501 (888) 449-8473 x326 [email protected]

Jerry Wages TTDA President Elect

American Tire Distributors 521 Harding Industrial Nashville, TN 37211


Craig Amburn Matlock Tire 318 Hwy 70

Lenoir City, TN 37771 (865) 986-6533

BOARD OFFICERS President…………………..Ron Brady President Elect………….…Jerry Wages Treasurer…………………..Shaw Jared Secretary…………………..Larry Garland

Page 1

TTDA President’s Report Hello Fellow Tire Dealers: I hope this spring newsletter finds everyone in great spirits, and the hope of better things to come! I have seen and heard in all areas of the Great State of Tennessee that business seems to be increasing every day! After a slow start in January, February and March proved to be good months. In most cases, dealers finished the quarter ahead of the first quarter in 2009.

As an association, we continue to look at ways we can make the membership of the association a value to every member. We continue to look at ways we can improve services and products that each location needs. We will always continually strive to do the best for our state association. Christy Marino and David Tatman do more than you will ever know for the association.

Also, I want everyone to mark down August 6 - 7, 2010, for our annual convention in Nashville. We will have Casino Night, a great trade show, great training opportunities and good fellowship with other Tire Dealers. We will also honor two Hall of Fame inductees on Saturday night! These will be two outstanding members from Tennessee who have proven over and over again with their contribution to the Association and our industry. We look forward to honoring these great members.

Thanks again for your support of the association, because without you there would be no Association. So ask a fellow Tire Dealer to join or renew! We have a lot of great things yet to come!

May tire sales continue to bloom during this spring season! May God Bless each of You! Sincerely,

Ron C. Brady TTDA President

Page 2

P.S. See pages 7-11 for upcoming TTDA training opportunities!!

New Preferred Providers

Office Depot & Royal Business Forms

TTDA Preferred Providers • Office Depot Visit the Member’s Only section of www.TNTDA.org to access the Office Depot portal. Create your user login and begin receiving your TTDA member discount!

• Royal Business Forms • Unifirst Uniforms

• Federated Insurance • SESCO Management Consultants • One Source Solutions

Do you know other benefits of

TTDA Membership ??

Tennessee Tire Dealers Association is proud to announce its endorsement of two new preferred providers, Office Depot and Royal Business Forms. As a member of TTDA, you are aligned to

receive deep discounts and cost savings to your company from these as well as a number of other preferred providers. Visit www.TNTDA.org for more information!

•Legislative Representation - Monitoring issues important to the tire industry such as scrap tire •Annual Convention - Addressing the issues and topics currently affecting the tire industry while providing the opportunity to network & share information with other dealers and suppliers. •Educational Opportunities - Offering a wide array of educational programs that provide insight and advice on solidifying the future of our members’ businesses. •Communications - Improved communication with membership through quarterly newsletter, revised website and email blasts. •Scholarship Foundation - Scholarship offered once a year to deserving students in the community.

Waste Tire Task Force Leaders Meeting Summary

December 9, 2009 On December 9, 2009, Waste Tire Taskforce members and stakeholders, that had designated themselves as leaders for legislative initiatives, and the Tennessee Department of Environment and Conservation (TDEC) staff, including the Division of Solid Waste Management, held a meeting on the seventeenth floor of the L & C Tower in Nashville, TN.

TDEC’s Deputy Commissioner Paul Sloan welcomed the leaders to the meeting and summarized what a leaders’ role would involve. He stated that without unanimous consent for the market driven approach by all the stakeholders, TDEC could not move forward. He then asked the leaders to discuss possible improvements to the market driven approach as well as any possible compromise that might be considered to bring all together with a proposal to take forward for legislation.

Wayne Scharber, representing the Tennessee Chamber of Commerce and Industry, began the discussion by summarizing his understanding of reasons why a common consensus was not achieved at the Montgomery Bell meeting.

Mr. Scharber said that he had spoken with Tennessee Auto Dealers Association, Representative Jimmy Matlock, Tennessee Tire Dealers and Retreaders Association, and Farm Bureau. Tennessee Auto Dealers Association favors the current system because of the convenience of current tire disposal methods. Tennessee Tire Dealers and Retreaders are opposed to the current system stating that they have become tax collectors of the tire pre-disposal fee; however, tire dealers collect sales and use tax. Farm Bureau was concerned about increased illegal dumping, new fees or possible increase to tire fees, tire fee increases on large agricultural tires, as well as tire storage regulations.

Tom Carter, representing MTR, added that Farm Bureau is not interested in any change to the current waste tire system because the current system allows for collecting farm tires and processing them. The farmer pays $1.35 at the time of purchase and everyone else is offsetting the total cost of processing those large agricultural tires.

If the State goes to the market driven approach, then the farmer would incur much higher costs at the time of purchase to properly dispose of those tires. Mr. Carter estimated the cost to be $150-$250 per tire or more. He stated that a major concern is coming from farmers that have stockpiled several agricultural tires and fees associated with properly disposing those tires. Clinton Neal, representing Haywood County Solid Waste, said counties do not want to pay for the disposal of tires that have been dumped; they want a system that will allow them to collect and process all tires regardless of their origin. He also added that farmers are good environmental stewards and that agribusiness should be supported. Mr. Neal went on to say that the real problems with illegal tire dumping are generated the tire jockeys/used tire dealers. He added that the new market driven approach to waste tires will have the same problems and loopholes. He suggested that the existing system could be tightened to solve the problem.

Mac Nolen, representing Rutherford County Solid Waste, added that most farmers store a few tires for different reasons. He went on to say that farmers want to continue to keep cost down for tire disposal. Mr. Nolen stated that agribusiness is one of the largest industries in Tennessee and that waste tire disposal should just be considered as a routine cost of doing business and agribusiness should not be any different from any other business in Tennessee.

Deputy Commissioner Paul Sloan then asked if the group believed dumping would increase as a result of the market driven approach. The group stated that with the market driven approach which promotes a strong enforcement initiative, that illegal dumping would be no more prevalent than it is now. Thorough discussion of the issues it was determined that used tire dealers and tire jockeys were as the biggest contributors to illegal dumping.

On the topic of a graduated fee structure for larger truck and agricultural tires, Wayne Scharber discussed that the tire pre-disposal fee would continue at $1.35 until April 2011 and then decrease to $1.00. Grants would be maintained until

April 2011 giving tire dealers time to establish contracts with tire processors. When the fee is reduced, the Department would then begin the enforcement activities and funded priorities would include enforcement, market development, and remediation.

Tom Carter stated that regardless of the program, used tires will have to be controlled. He said that in order to control tire jockeys/used tire dealers, stiff fees and penalties will have to be levied, as well as licensing and bonding. Mr. Carter suggested that the group needs look at where we want to go with this proposal, but also keep in mind the reality of where the group can go with the proposal. He went on to say that in the past, tire legislation concerning bonding and permitting of haulers did not even make it out of legislative committee due to lack of support.

Mac Nolen added that lack of knowledge about tire disposal costs might be a huge factor in the lack of support for the market driven approach. He suggested that some stakeholders and members may need to be educated about the various issues associated with tire collection and processing.

Michael Blumenthal, Rubber Manufacturers Association, agreed with Mr. Nolen’s statement regarding the need to educate those who disagree with the market driven approach. He said that most would fear change of the existing system and the unknown relative to getting timely pickup of tires, etc.

Clinton Neal suggested setting up meetings with the key stakeholders opposed to the market driven approach to give them a better understanding of the issues and how the new system might work to their advantage. He stated that if the gaps are not closed among the dissenters, then the proposal would not be able to move forward. Paul Sloan agreed with Mr. Neal that the leaders from the waste tire task force will have to have discussions with the groups that do not support the proposal in order to get them on board. (See page 6)

Waste Tire Task Force Leaders Meeting Summary Cont

December 9, 2009

The debate continued on the various aspects of the market driven proposal. Discussion also included possible changes or modifications to the current program if the market driven proposal could not be moved forward.

Alan Knowles, Hamilton County, suggested that the task force concentrate on draft legislation for the market driven approach. He stated that not drafting legislation would seem to undermine the work from prior tire task force meetings. After the legislation is drafted and there is an actual written proposal to discuss, then get the waste tire task force back together to refine the draft legislation.

Michael Blumenthal, Rubber Manufacturer’s Association, said he had a copy of NewYork legislation that he could forward as a starting point for Tennessee. Wayne Scharber agreed to begin reviewing and drafting the legislation. Paul Sloan agreed that the Department would review draft legislation that is prepared, but stated that the Department did not have resources to dedicate to drafting of legislation.

Wayne Scharber will prepare and send the draft legislation to the waste tire task force to thoroughly review prior to the next meeting. The task force agreed to reconvene in January to discuss the drafted legislation and the meeting was adjourned.

Since the December 9, 2009 Waste Tire Task Force Leader Meeting legislation has been filed by other stakeholders. Tennessee Tire Dealers Association will keep you updated on

any legislation moving through the legislature.

Questions? Contact Steve Heath, TTDA Scrap Tire Task Force Liaison,

at (931) 967– 3880 or [email protected].

Do you know….

(1) Are you aware of the new Global Protocol debuting on select 2010 GM vehicles? (2) Do you know the difference between the standard GM snap-in TPMS valve stem and the new Global Protocol snap-in TPMS valve stem? (3) Are you aware of the new EZ sensors? (4) Do you know how to service these sensors? (5) Can you perform an ID relearn on an Asian make of vehicle? (6) Can you diagnose TPMS malfunctions? (7) Are you aware of the wide variety of latest TPMS learn/scan tools available and how to use these tools effectively in your shop? (8) Do you know how and when to relearn every single vehicle that comes equipped with TPMS? (9) Would you like to know what the industry has in store for the future of TPMS?

If not, you must join us for the TIA Advanced TPMS Class

Sean MacKinnon will give you the answers to these questions and much more!

TIA & TKTDRA bring you the most up to date class on Tire Pressure Monitoring Systems (TPMS)!

The TIA Advanced TPMS Training Course covers how and what tool to use to reset the tire pressure monitoring light, cars and trucks through 2010 and the newest tools to service these systems.

This is a MUST HAVE class for any Service Writer, Shop Foreman or Tech that changes or rotates tires as well as anyone that communicates with your customers!

Space is limited and on a first come, first serve basis... REGISTER TODAY!! (See Reverse Side for Registration Form)

4-hour course Taught by TIA Master Trainer Sean MacKinnon

TIA Advanced TPMS Course MEMPHIS • NASHVILLE • KNOXVILLE

May 10-12, 2010

Page 7

TIA Advanced TPMS Training Registration Form

SCHEDULE OF CLASSES:

Memphis, TN May 10, 2010

Southwest TN Community College Macon Cove Campus

Fulton Building Room 214

5983 Macon Cove Memphis, TN 38134

Knoxville, TN May 12, 2010

Tennessee Technology Center 1100 Liberty Street

Knoxville, TN 37919

Nashville, TN May 11, 2010

Tennessee Technology Center 100 White Bridge Rd. Nashville, TN 37209

Payment Method: Visa MasterCard Discover American Express Check enclosed (Make checks payable to: TTDA)

Credit Card # ________________________________________________________________ Exp. Date:____________________________

V‐Code: (3‐5 digit code on the back of your card) _________________Name on Card:___________________________________________

Signature: _______________________________________________________________________________________________________

A fee of $25 will be charged for all NSF checks. Cancellations: In order to receive a refund of your registration fees, you MUST cancel 72 hours prior to the date of the class you are registered for. There will be NO refund for cancellations within 72 hours of the class you are registered for.

Registration : • Please select which course you would like to attend: ____Memphis, May 10, 2010, Southwest TN Community Collge ____Nashville, May 11, 2010, Tennessee Technology Center Nashville ____Knoxville, May 12, 2010, Tennessee Technology Center Knoxville

• Please check one of the following registration fees: ____TTDA MEMBER $95 ____TTDA NON‐MEMBER $150 **If you would like to become a TTDA member, please visit www.TNTDA.com**

• Please indicate the number of optional TIA TPMS Relearn Charts you would like to purchase. _____TIA TPMS Relearn Charts $85/EACH

TOTAL DUE: (Registration fee plus chart)

$___________________

Sponsorships available starting at $250

Contact Christy with TTDA at

(888) 858-3721 or [email protected] for more

information

AGENDA FOR ALL CLASSES:

7:00 a.m. Registration

8:00 a.m. ‐ 12:00 p.m. TIA Advanced TPMS Training Course

Each person is required to complete a separate registration form. Make copies as necessary.

Name:______________________________________________________

Company: _______________________________________________________________________________________________

Address: ____________________________________________City: ____________________ State: ________Zip: ___________

Phone: ____________________Fax: _____________________E‐mail (To send confirmation): _______________________________ Confirmations will be sent by email only. No confirmations will be sent by mail.

Mail or Fax this registration form along with your payment to:

TTDA P.O. Box 82531, Baton Rouge, LA 70884 Fax: (225) 767-7648

Questions? Please contact Christy Marino at (888) 858-3721 or [email protected].

Wheel Alignment & Wheel Balancing Training

Changes in Modern Wheel Alignment & Increasing Productivity and Profitability at the Wheel Balancer

Payment Method: Visa MasterCard Discover American Express Check enclosed (Make checks payable to: TTDA)

Credit Card # ________________________________________________________________ Exp. Date:____________________________

V‐Code: (3‐5 digit code on the back of your card) _________________Name on Card:___________________________________________

Signature: _______________________________________________________________________________________________________

A fee of $25 will be charged for all NSF checks. Cancellations: In order to receive a refund of your registration fees, you MUST cancel 72 hours prior to the date of the class you are registered for. There will be NO refund for cancellations within 72 hours of the class you are registered for.

AGENDA FOR ALL CLASSES:

12:00 p.m. Registration

1:00 p.m. ‐ 5:00 p.m. Training Course

Each person is required to complete a separate registration form. Make copies as necessary.

Name:______________________________________________________

Company: _______________________________________________________________________________________________

Address: ____________________________________________City: ____________________ State: ________Zip: ___________

Phone: ____________________Fax: _____________________E‐mail (To send confirmation): _______________________________ Confirmations will be sent by email only. No confirmations will be sent by mail.

Please select which course you would like to attend: ____Memphis, May 25, 2010, Tennessee Technology Center, 550 Alabama Ave, Memphis, TN , 38105 ____Knoxville, June 15, 2010, Tennessee Technology Center, 1100 Liberty Street, Knoxville, TN, 37919 ____Nashville, July 14, 2010, Tennessee Technology Center, 100 White Bridge Rd, Nashville, TN 37209

Please check one of the following registration fees: ____TTDA MEMBER $35 ____TTDA NON‐MEMBER $50 **If you would like to become a TTDA member, please visit www.TNTDA.com**

Mail or Fax this registration form along with your payment to:

TTDA P.O. Box 82531, Baton Rouge, LA 70884 Fax: (225) 767-7648

Questions? Please contact Christy Marino at (888) 858-3721 or [email protected].

Prevent Liability Prevent Comebacks Increase Profitability

There are significant changes taking place in the way that wheel alignments need to be performed. Electronic stability control systems are being installed on the majority of vehicles in production today

and these systems effect the way wheel alignment take place.

Wheel balancer technology has changed dramatically in the last year. Today’s balancer are more pro-ductive and contain tools that can drastically effect not only productivity but a shops profitability as well. This class takes a look at these tools and shows how they can be implemented to make certain

you are getting the most out of your equipment.

Course will be taught by Jeff Murray, a Hunter Engineering factory representative who is both ASE and SEMA certified. Jeff’s work has been published in several trade publications and has over 10 years of experience as a

technician, instructor and factory representative for Hunter Engineering.

TTDA Scholarship Foundation Johnny Huddleston Golf Tournament

April 24, 2010 ‐Tee times begin at 8:00 a.m.

Registration & Sponsorship Form Name__________________________________________________________________________

Company_______________________________________________________________________

Address_____________________City____________________State___________Zip_________

Phone_______________________________________Fax_______________________________

Method of Payment: ______Check ______Credit Card ______Bill me _____MasterCard ______Visa _____AMEX _____Discover Total Enclosed:____________________

CC Account #____________________________________________________________________

Exp. Date__________________ V-Code_________________ (3-5 digit number on the back of your credit card)

Signature_______________________________________________________________________

Mail registration form and fee (make checks payable to TTDA) to: TTDA

P.O. Box 82531, Baton Rouge, LA 70884 Refund policy: Registrations and payments must be received by April 14, 2010.

After this cutoff date, there will be no refunds.

Golf Registration @ $75/person Please form your own teams. If you do not have a full team, please indicate that you would like to be randomly

assigned to a team. Tee times will begin at 8 a.m. and will be assigned closer to the event.

Player #2____________________________________________________________________________________

Player #3____________________________________________________________________________________

Player #4____________________________________________________________________________________

__Yes, I would like to sponsor the TTDA Scholarship Foundation Golf Tournament. (Please indicate below a sponsorship level. All sponsor logos must be sent in a JPG format to TTDA at

[email protected] before April 16, 2010) _____ Hole Sponsorship @ $200/hole

_____ Hole in One Sponsorship @ $400/each (Please indicate which hole & prize your prefer to sponsor)

Hole #8 (200 yards) — $10,000 Cash Prize

Hole #17 (148 yards) — Premium Golf Equipment

Hole #3 (144 yards) — Premium Electronics Package

Hole #13 (127 yards) — Airline Tickets or Cruise for Two

Page 11

Charlie Fewell, Charlie Fewell & Associates Charlie Fewell helps business leaders improve vital business outcomes through keynote presentations, on-site training, or multi-day consulting engagements. He works with people in the automotive industry to build strong relationships inside and outside the company, create a sustainable financial model, and develop the potential that resides within the workforce. He has spent more than 30 high-octane years in the automotive environment, having worked with business-to-business sales professionals, franchisees, and customer service employees in the wholesale distribution environment. He authors the Fill ’er Up with Fewell newsletter and series of training guides, and is a frequent speaker for national trade associations and corporate organizations. His vision is to help people in business improve their performance by fueling change to transform business results. Call Charlie Fewell 662.895.1171 www.CharlieFewell.com

Charlie Fewell

Engaging the team: Moving from average to excellent performance

Page 12

There has been much written about how to develop and lead groups of people, commonly referred to as a team. This is not my first written work that has appeared in this publication about developing people. I've used the word engaging in the title of this article because its definition is significant. One of the things I do in preparation for any written article is to perform a word study. I want to be sure that the words I use deliver the appropriate image. Another common practice of mine is when I'm reading material, I use a dictionary to be sure I know what the author intended when he/she used certain words. The understanding I want to convey within this article is how to engage the team. You may not call your workgroup a team. An engaged team is a group of people working together as a unit. Engaged team members are interested in your success and are involved with their mind and their heart while at work. There are two levels of engagement you should strive to create within your work team: engaged or actively engaged. Engaged team members are attached but doubt that the benefits you speak of are truly exclusive to your organization. They are intellectually willing to be loyal; but, aren’t emotional attached to your organization and the brands you represent. They need to be “connected.” They are a reservoir of potential. They could be called average performers. Attributes: They do acceptable work and, with work, could be developed into Actively Engaged team members. Actively Engaged team members enjoy being your employee. They feel important, valuable and want you to feel that you can always count on them to deliver. Their attributes: Responsive, Positive, Listeners, Fair, and Sustainable. It's possible you've never used any terms that illustrate team concepts in your business. If I asked your employees, they may not think they operate as a team in any way. Just because people work at the same physical location at common times during a seven-day period, does not mean they are a team. Further, you may refer to them as a team in their presence and when speaking to others, but that won't make them perform as a team. Why should you be concerned whether or not a spirit of teamwork exists in your workplace? What benefits will accrue to you if you create a spirit of teamwork? There are many case studies that indicate what can happen when you accumulate a group of superstars, assign them a project and ask for excellent performance, but don't create the environment that would cause them to work as a unit. These studies reveal that none of them could perform at their highest level until they were organized to work together.

Don't misunderstand: you may be successful without creating an environment that fosters teamwork. If you want to move from average to excellent, however, creating an environment that fosters teamwork could be a solution you choose to implement that would take your business performance to the level of excellence. So how do you get started? Keep reading. Create and Communicate your Goals and Objectives The first step in creating an environment that would cause your employees to work together as a unit (become engaged) is to create and communicate your most important goals and objectives. While many business owners are hesitant to share sales and revenue information with their employees, I suggest to you it's very important to share your sales, gross profit, expense and net profit goals with the entire team. In our financial management seminar, we provide several formats you may use to provide that information to your team. If you would like a copy, e-mail us or call the office. If you haven't developed a mission statement and a vision for your company, you certainly should begin the process right away. Your mission statement defines your purpose and your reason for being in business. Your vision declares how you will behave in the delivery of your products or services, as well as the future state you seek to create as a result of your business endeavors. Your employees need to know the reason you are in business and how you plan to succeed for a long time. This gives them a feeling of security and improves the possibilities that they will engage. But more importantly, this can be the instrument that creates unity for the entire work team. Communicate on a regular basis An important commitment that you must make if you want to build a spirit of unity and create engaged team members is that you will create opportunities for the team to communicate on a regular basis. Team members who engage and work with excellence as a unit do so when there is a high level of trust within the team. Trust among team members increases as open, honest dialogue is allowed. When you draft the agendas for your regular meetings, be sure you allow time for team member feedback. Team members should be encouraged to offer suggestions for team improvement. Create scorecards for each position on the team Team members who work together well as a unit are clear about how to be successful in their position on the team. (See page 13)

Think about it: when you observe team interaction in a competitive sports setting, the performance of every team member is measured based on observable behaviors or in quantifiable ways. When there are clear accountability measurements for each team member, everyone will know how to win. As a team member, when I know how to win in my position, I am more likely to engage than if I am unsure of how to win in my position. Stephen Covey reported in his book, The 8th Habit, that he commissioned the Harris Polling Group to conduct a landmark study of employees in an attempt to reveal why many of them were not performing up to their potential. One part of the report demonstrated that, of those surveyed, 51% reported that they were unclear or did not understand the personal actions required in their job, in order to help the organization achieve its top priorities and goals. What would your team members say if asked? Are they clear about their behaviors? Review past performance and provide coaching How often do you review past performance and coach behaviors that would improve future performance? Are you completely clear about how to be an effective coach? Coaching is “training or directing; to order or instruct with authority.” Tom Landry said: “Coaching is to get someone to do what they don’t want to do in order that they can achieve what they always wanted to achieve.” Coaches never play a position on the team, they ob-serve performance and conduct training sessions by demon-strating the correct behaviors. Coaches don't require perfec-tion: they create continual improvement through their

interaction with team members. Create employee recognition cards and catch employees doing something right. The value of the card can vary based on the employees’ interests. Some considerations are a free dinner at a nice restaurant, a half day off with pay or a one night stay in a fine hotel in town. Set up incentive programs that are designed to reward the entire team's performance, not just the performance of one individual. Offer various rewards for different levels of performance. Make everyone a winner.

Sign up today for our weekly e-newsletter, part of the Fill ‘Er Up with Fewell Learning Tool Series, providing short to-the-point email messages that can help you sustain your personal motivation necessary to create the personal and business results you desire. @2010 Charlie Fewell & Associates, Inc. www.charliefewell.com

Charlie Fewell

Engaging the team: Moving from average to excellent performance (continued)

TTDA Newsletter Advertising

If you would like to reach Tennessee Tire Dealers , place your ad today! Contact Christy at (888) 858-3721 or [email protected]

Regular Rates Per Ad 1x a Year 4x a year Ad Size

Full Page $300 $275 each ad 10”h x 7.5”w

1/2 Page $200 $175 each ad 4.5”h x 7.5”w

1/4 Page $100 $75 each ad 4.5”h x 3.5”w

1/8 Page $50 $30 each ad 2.5”h x 3.5”w

Thank you to those who have renewed so far for 2010!!

Page 14

TTDA Associate Members All Data

American Tire Dist. Group

ASA International

ATEQ

ATEQ Corporation

AutoZone

Bridgestone/Firestone

Cecil's E-Z Supply

CustomerLink Systems, Inc.

Dunlap & Kyle Inc.

Federal Mogul

Federated Insurance

Hennessey Industries

Hunter Engineering Company

Mohawk Rubber Sales

Myers Tire Supply, Inc.

Nussbaum Distributing, Inc.

Ohio Rack, Inc

O'Reilly Auto Parts

Practical Promotions

R O Writer

R. Conrad Reese Sales/Service

Ron Kirby and Associates

S & S Tire of Nashville

Sentaida International

TCI Tire Center, LLC- Small Tire Marketing

Division

TCS

Tire Distributors LP

UniFirst Corp.

Wheel and Rim Inc

TTDA Dealer Members American Tire Co.

Bain & Holden Tire Co., Inc

Bartlett Tire Service, Inc.

Bass Tire Company

Best One Jackson

BR Retreading

Cumberland Tire & Auto- Best One/S&S Knoxville

Dean Oil Company Inc.

Dunlap & Kyle Tire Company

Five Oaks Tire & Service Inc

Fox Plaza Tire & Auto Service

Free Service Tire

Freeman Tire Company, Inc.

Garland Tire Company, Inc.

Gateway Tire & Service

Gibson Bros. Auto Tire & Alignment Grant Tire & Automotive

Grimes Tire Store

Heath Oil Company

Higgins Tire & Auto Inc

Hohenwald Tire Co Inc

Hub City Tire Company

Hyman Tire Service LLC

Johnny Wheels Tire & Auto

Landers Quality Recap.

Maggart Tire Co., LLC.

Matlock Tire Service

Murrell Brothers Tire, Inc

Nashboro Tire Centers, Inc.

North Jackson Tire Shop

Porter Tire

Quality Tire & Auto Center

Reynolds Bros Tire Co Inc

Robison Tire Company, Inc.

Rod's Tire Company

Southern Tire Service Inc

Stevenson Tire Service Inc

Sullivan's Home & Auto

Tucker Tire Co.

Westgate Tire

Winchester Tire & Alignment

TTDA P.O. Box 82531 Baton Rouge, LA 70884 P: (888)858-3721 F: (225)767-7648 www.TNTDA.org

SAVE THE DATE!!!

To make hotel reservations, call the Hilton Nashville Downtown at 615-620-2150. Hotel rates at the Hilton Nashville are $159 per night for a suite

Deadline to receive this rate is July 16, 2009.

Tennessee Tire Dealers Association

2010 Annual Convention August 6-7, 2010

Hilton Nashville Downtown

Nashville, TN

new educational opportunities announced!

Documents