new customer orientation experience all the benefits of membership! eva-maria phillips senior...

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New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

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Page 1: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

New Customer Orientation

Experience All the Benefits of Membership!

Eva-Maria PhillipsSenior Director

Page 2: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Benefits of Preferred Membership• SAVE MONEY – 30 to 40% on every product

you order; no “new money”• SAVE TIME – shop online or toll-free from our

catalog• SAVE THE ENVIRONMENT – super-

concentrated, biodegradable formulas and smaller packages

• EXTRA DISCOUNTS – save up to 15% on over 650 major retailers and gain access to member services

• FREE PRODUCTS - $100 US or $120 CAD of FREE products with your membership

• PROFIT SHARING – Benefit from customers referred by your support team

Page 3: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

• Read the recommended usage amount

• Teach your family to use less product

• 4X concentrated....so one bottle is like 4 bottles of the competitor's product

• Products work better when using the recommended amounts!

• Less plastic goes into the landfill

• Never run out ... purchase pantry packs for additional savings.

The Value of Concentration

Page 4: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

The Value of Value/Career Packs

• $500+ Retail Value!!

• Only available for first two months

• Additional 30%- 40% Discount

• Economical way to convert

• Bottles, sprayers & pumps

• Men’s, Women’s Seniors'

• Sei Bella Value & Career Packs

• Value Pack $199

• Career Pack $299

• Replace up to 4 products free

Page 5: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Loyalty Shopping Dollars• As a Preferred Customer,

Melaleuca gives you $20 ($24 CDN) in Loyalty Shopping Dollars every month for the first 5 months following your first month

• Redeem online or by phone once you’ve met your 35 product point requirement

• You must personally place your own order, and not receive a Backup Order or Select Pack

• Choose from designated list

• Customer pays tax & shipping

Page 6: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

After Month Six

• Continue earning and redeeming Loyalty Shopping Dollars

• Shop online to earn 10% of your Product Points in dollars! (12% in Canada)

• Once you have $20+ ($30 Cdn) in Loyalty Shopping Dollars, redeem them for free products of your choice!

Page 7: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

After Month Six

• Order online between 1st & 25th (10-12%)

–Order online after the 25th (5-6%)

–Order by phone between 1st & 15th (5-6%)

–Order by phone after the 15th (no loyalty $)

Page 8: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Back Up Orders and Select Packs

Benefits

• If you forget to order in a given month, Melaleuca will deduct the amount of your chosen pack from your primary method of payment and send the back-up order to you automatically

• Your services continue uninterrupted

• You continue to pay wholesale prices

• You receive products you need

• Your monthly commission check keeps coming!

Standard Backup Order A collection of exceptional and unique products chosen by

Melaleuca

Select Pack Backup Order A tailored selection of your favorite products

To arrange, call Customer Service at 1-800-282-3000, Option 5 or go online to My Account and create your own by selecting products from the online catalogue.

Page 9: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Purchase RequirementsTo receive wholesale pricing and member discounts/services:

•Customers and Marketing Executives should purchase a minimum of 35 points per month. Most customers order far more than that – averaging closer to 50 points, but you will receive full commissions and all benefits up to the level of Senior Director with only 35 points ordered per month.

•Remember: This is not “new” money – this is money you will not be spending at the supermarket, drug store or department store

•Save your Melaleuca invoices as they may be tax deductible • **Please check with a Tax Consultant regarding eligibility**

Page 10: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Melaleuca Marketplace

Melaleuca negotiates

discounts with major retail partners so

members save5-15% on

every purchase!

Page 11: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Other Services and Benefits

Page 12: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Melaleuca’s Online TrainingMelaleuca’s Online Training& Communication Center& Communication Center

Page 13: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Shopping Online

Page 14: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director
Page 15: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

Experience Oligo

• Flagship Product• 90 Day Challenge• Based on science and independent testing

• Add your experience online

Page 16: New Customer Orientation Experience All the Benefits of Membership! Eva-Maria Phillips Senior Director

FAQ

• What can I do if I find I’m not needing 35 points of product every month?

• Can someone else order through my account?

• Can I return products or get refunds?• Can I roll over extra points from one

month to the next?• Can I put my account on hold or close

my account?