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Online Ordering Module Oriflame India

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NEW AND IMPROVED ONLINE ORDERING. Ordering Features. Attractive shopping page designs More user friendly with simple steps to enter products, select delivery option and check out. - PowerPoint PPT Presentation

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Page 1: NEW AND IMPROVED  ONLINE ORDERING

Online Ordering ModuleOriflame India

Page 2: NEW AND IMPROVED  ONLINE ORDERING

Agenda

• Why Online Ordering• Log in + Password• Make a Quick Order• VIP Ordering• Team Ordering• Registering a New

Consultant• Important Tips

2

Page 3: NEW AND IMPROVED  ONLINE ORDERING

3

Why Online Ordering

• User friendly

• Simple steps to enter products

• Select delivery option and check out

• Welcome Program, Business Class and other sales action products --have separate column to avail benefit

• Faster & advanced Technology

• Attractive shopping page designs

04/21/23 Copyright ©2014 by Oriflame Cosmetics SA 3

Page 4: NEW AND IMPROVED  ONLINE ORDERING

Overview Process

Shopping bag

1

Product Offers

Check Out

2

Check out

Special Section (WP/BC

etc.)

3

Order Summary

Consultant Profile

Delivery Option

Payment

Why Online Ordering

Simple Steps to Online Ordering

Page 5: NEW AND IMPROVED  ONLINE ORDERING

Agenda

• Why Online Ordering• Log in + Password• Make a Quick Order• VIP Ordering• Team Ordering• Registering a New

Consultant• Important Tips

5

Page 6: NEW AND IMPROVED  ONLINE ORDERING

Log In Box in Popup

Loads quickly on browser

Easy to understand

How to Log-in

Page 7: NEW AND IMPROVED  ONLINE ORDERING

Forgot Password

You can also Contact Helpline number to have password sent as an e-mail

Page 8: NEW AND IMPROVED  ONLINE ORDERING

Agenda

• Why Online Ordering• Log in + Password• Make a Quick Order• VIP Ordering• Team Ordering• Registering a New

Consultant• Important Tips

8

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Quick Order - 3 Simple Steps

• Step 1- Shopping Bag– Selecting products

• Step 2 - Order Details– Consultant Profile

– Delivery Option

– Payment

• Step 3 - Confirmation– Summary of your

Complete order

04/21/23 Copyright ©2014 by Oriflame Cosmetics SA 9

Page 10: NEW AND IMPROVED  ONLINE ORDERING

My Pages

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Enter Product Code

Enter Quantity

Add more row

Add to basket

Step 1– Quick Order Form

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1276

15583

17473

1806

Step 1– Quick Order Form

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Summary

Step 1 - Shopping Bag

Remove product from shopping bag

Change quantity

Price before Offer MRP

Click to add product to shopping bag

Continue toCheck out

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Product Details

entered by you on

ordering form

Offer Products will

display

Add product directly to your order

Step 1 - Shopping Bag

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Quick Order - 3 Simple Steps

• Step 1- Shopping Bag– Selecting products

• Step 2 - Order Details– Consultant Profile

– Delivery Option

– Payment

• Step 3 - Confirmation– Summary of your

Complete order

04/21/23 Copyright ©2014 by Oriflame Cosmetics SA 15

Page 16: NEW AND IMPROVED  ONLINE ORDERING

SummaryWP/BC/LC section

Merchandised product(s)Which are dropped automatically in your shopping bag

Total price after Offer MRP

Step 2 – Order Details

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This section will come according to consultant qualification of Welcome Program, Business Class or Other Special Sales Action

Product details which are automatically dropped including Welcome Program, Business Class and Other Special Sales Action Products

Product details which are entered by you on quick order form

Step 2 – Order Details

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Summary

Edit profile

Select delivery option

Delivery fee

Select payment option

Confirm & save order

Step 2 – Order Details

Consultant Profile

Delivery

Payment

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Consultant personal details, check details & edit by clicking on “Edit Profile”

Delivery Option has to be select and system will show the charges on it according to the delivery option

Payment option has to be select by which consultant wants to pay the amount.

Step 2 – Order Details

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Delivery Option has to be select and system will show the charges on it according to the delivery optionPayment option has to be select by which consultant wants to pay the amount.

It is important to choose the correct service point

Step 2 – Order Details

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Type of order Definition

Online ImmediateWhen the order has to be picked up from the branch

Non immediate/ Online COD Individual

When the order is to be delivered in an outstation and is paid for in advance (PNB, ICICI, Pay by Card, ITZ Cash)

Non immediate/ Online COD Team

When the order is to be delivered at the team leader's doorstep for his/ her entire team(minimum 2, max as many people, however the team leader must process

his/her own order too even if zero value) and to be paid there itself in cash

Courier IndividualWhen the order is to be delivered in an

outstation and is paid for in advance (PNB, ICICI, Pay by Card, ITZ Cash)

2104/21/23

Understanding the Terminologies of Deliveries

Copyright ©2014 by Oriflame Cosmetics SA

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Type of order Definition

Courier Team

When the order is to be delivered in an outstation to a leader for his her

team(minimum 2, max as many people, however the team leader must process

his/her own order too even if zero value) and is paid for in advance (PNB, ICICI, Pay

by Card, ITZ Cash)

Courier individual within city When the order is to be delivered at your doorstep but to be paid in advance

Courier Team within city

When the order is to be delivered at the team leader's doorstep for his/ her entire team(minimum 2, max as many people, however the team leader must process

his/her own order too even if zero value) but to be paid in advance

2204/21/23

Understanding the Terminologies of Deliveries

Copyright ©2014 by Oriflame Cosmetics SA

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Quick Order - 3 Simple Steps

• Step 1- Shopping Bag– Selecting products

• Step 2 - Order Details– Consultant Profile

– Delivery Option

– Payment

• Step 3 - Confirmation– Summary of your

Complete order

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Page 24: NEW AND IMPROVED  ONLINE ORDERING

Summary of your complete order. Always Check!

Step 3 – Confirmation

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VIP Order

• Single Order– For Personal

– For 1 downline

• Team Order– 7 Steps

Note:

Product Offers, High discount product do not come as a pop up

04/21/23 Copyright ©2014 by Oriflame Cosmetics SA 25

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VIP Order - Single

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If consultant want to order themselves then they have to enter own consultant number.

If consultant want to order for their downline, they have to enter their downline consultant number.

Follow the same procedure as Quick Order

VIP Order - Single

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VIP Order

• Single Order– For Personal

– For 1 downline

• Team Order– 7 Steps

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Team Order - 7Steps

1. Add a team leader consultant number

2. Select delivery option for full team order

3. Place orders for the group a) Go back and enter

consultant number b) Choose products in

shopping bagc) Confirm downline order

4. Add more downline orders, repeat same procedure

5. Place Team leader order 6. Confirm Team leader order 7. Confirm full order

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Team Order – How to find

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Team Order – How to find

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Here consultant have to add the team leader number and click “Create”

Note: Team leader has to select the delivery option in his/her order in starting before placing the downline orders. Team leader has to click “Confirm And Order” in his/her order in the end after placing the orders of their downline.

Step 1: Add team leader number

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Consultant has to click on “Back to team order” to Add downline orders.

Consultant has to select the Delivery options

Step 2: Select delivery option for full team order

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This is the page where consultants will get all the details of the order.

Now you have to enter your downline consultant number on Consultant field and click on “Add Order”

Step 3a: Place orders for the group by adding consultant number

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Add products for downline

Click “Create New Order”

Step 3b: Choose products in shopping bag

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Click “Confirm and Order” to finalise the dowline order

Consultant cannot select/edit the delivery option on downline order

Step 3c. Confirm Downline order

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Add another downline consultant number & follow the same procedure which was followed for first downline order in this order

If you don’t have any other downline consultant order, click on the team leader order number

Step 4. Add more downline orders, repeat same procedure

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Click “Add/Edit Your Order” to add team leader products.

Step 5. Place Team leader order

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Add products for leader

Click “Create New Order”

Step 5. Place Team leader order

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Team leader already selected the Delivery option in the initial stage of order. If you change the Delivery option at this stage, the stock availability will change for your downline orders and some products may go out of stock.

Click “Confirm And Order” to proceed

Step 6. Confirm Team leader order

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This is the complete summary of team leader order.Consultant have to click on “Back to team order” to go on team order page.

Step 6. Confirm Team leader order

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This is the page where consultants will get all the details of the order. Consultant has to click “Finalize” to complete the team order.

Step 7. Confirm full order

Page 43: NEW AND IMPROVED  ONLINE ORDERING

Agenda

• Why Online Ordering• Log in + Password• Make a Quick Order• VIP Ordering• Team Ordering• Registering a New

Consultant• Important Tips

43

Page 44: NEW AND IMPROVED  ONLINE ORDERING

• Simple form to fill the consultant details

• Minimum details required

• Order directly after signing up, Start Recruiting after completing other details\Basic information.

• Option to invite prospects to join under you, Personal details of the prospect can also be saved for future reference.

Registering a Consultant

http://in.oriflame.com/consultants/start-page.jhtml

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You can fill in the New Consultants Information and then click on Register button

Registering a Consultant

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Invite Consultants to your Network

You can fill in the Prospect’s Information and can also send invitation to prospects through E-mail which is an Additional Feature

Page 47: NEW AND IMPROVED  ONLINE ORDERING

Agenda

• Why Online Ordering• Log in + Password• Make a Quick Order• VIP Ordering• Team Ordering• Registering a New

Consultant• Important Tips

47

Page 48: NEW AND IMPROVED  ONLINE ORDERING

4804/21/23 Copyright ©2014 by Oriflame Cosmetics SA

Handling & Delivery Charges

SERVICE POINT CHARGES

SPO/Immediate <1250 Rs 35SPO/Immediate >1250 Rs 0COD <1700 Rs 70COD >1700 Rs 0COD Team <3000 Rs 70COD Team >3000 Rs 0

Courier Individual within city <1700 Rs 70

Courier Individual within city>1700 Rs 0

Courier team within city <3000 Rs 70

Courier team within city >3000 Rs 0Courier Individual <3000 Rs 80Courier Individual >3000 Rs 0Courier Team<6000 Rs 80Courier Team>6000 Rs 0

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Things to Remember

WHERE TO FIND…

LOOKING FOR.. SECTION

Regular order, Products that can be taken in advance after 15th on doing Business Class, Flyer orders

Main order section

Welcome program gifts Welcome ProgrammeSection

Product to be taken at 50% Business class Section

Reactivation, Productivity, activity offer gifts (if not being dropped automatically)

Special Section

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5004/21/23 Copyright ©2014 by Oriflame Cosmetics SA

Things to RememberNEGATION POLICY as of Aug 14

CLAIM POLICY

DAY OF THE MONTHNEGATION CHARGES

First 26/27 days of the month

Rs 200

Last 4 days of the month

Rs 500

SERVICE POINT CLAIM POLICY

Immediate Same day

COD/ Courier/SPO1 month from date of invoice

Negation Policy:In case of order cancellation, for invoice generated on specific days of the month

Claim Policy:In case of order returns due to damage etc. It is specific to service points

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04/21/23 Copyright ©2014 by Oriflame Cosmetics SA 51