Leadership Traits Need a paradigm shift

OPEN SLICE

Shankar N Mandapaka10/31/2013 1

Introduction – Leadership Challenges

Global opportunities making leaders adapt quickly to different time-zones & cultures.

Challenges with Local Govt policies and team building –Governance related aspects

No one strategy fits into the game plan Continuous Innovation is key to success Need to re-define target market, product(s) and services Engagement model needed to bring all stake-holders on

a common platform - collaboration Challenges in early identification of risk and risk

mitigation strategies Increased responsibility towards society, environment

and sustainability

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Need Paradigm shift

Seen different leadership styles What is common in all is

Work should be done Teams work not individuals Narrow mindedness Each Style has it’s pros & cons

At the end, the job has to be done is the key whether by using agile, best practices, prioritizing, zig-zag, via proper delegation or task oriented or transactional or participative way.

MASTIC Consultancy Services team thought a new model shallcombine most of the traits originating from different leadershipstyles to bring-in the needed collaboration at this point due toglobal challenges which shall help leaders and organizations totake Customer experience to next level.

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Paradigm shift – OPEN SLICE*

Leadership Traits

OPEN SLICE

Observe

Practical

Energize

Naive

StreamlineLayered

Integrated

Cohesive

Endurance

* OPEN SLICE TM registration pending

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O – Observe – A leader should be a keen observer P – Practical – Pragmatism plays a vital role – Vision, Mission and

goals achieved realistically only E - Energize – Should lead from front N – Naive – encourage ingenuity and Innovation S – Streamline – Encourage & Follow process adherence, SWOT, RIA

etc.. L – Layered – Encourage leadership responsibility at all 3 layers of

the organization and ensure follow-up measures implemented as needed

I – Integrated – ensure systems and processes are integrated to derive value from leadership efforts in both directions

C – Cohesive – Keep the Organization as a single unit always E – Endurance – above steps will make leadership skills last longer

Overview – OPEN SLICE

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Overview – OPEN SLICE

Observe Observation is an art

It triggers creativity

It also relates behaviour with context/content

Keeps a check on the sub-ordinates & peers

Quickly help to map the standing

Helps control any situation upfront

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Practical A leader should always be pragmatic first Be logical in thinking Analytical bent Emphasis is on data & associated information Accepts RAID (Risk, Assumptions, Issues and

Dependencies) philosophy Comes with solutions in dire straits Protects his team Motivates & mentors his team in the right direction No Risk aversion

Overview – OPEN SLICE

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Energize Comes with relationship building Encourages small incremental changes & big leap

changes Create internal competition in the right spirit in-

line with Organizations Vision, Mission and Goals Organizes Open-house to get feedback (including

criticism) and convey progress Takes Risk to the next level with predictability Assess & re-design the performance measures

both short-term and long-term

Overview – OPEN SLICE

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Naive Thinks Originality Brings originality into every decision Assess fitment faster Keeps abreast with latest happenings in-and-

around his/her Industry Encourages Innovation at Strategic level Discourages piracy, back-door activities Encourages balanced approach on key

decisions

Overview – OPEN SLICE

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Streamline Weighs ad-hoc Vs systematized way of working Discourage short-cuts Balances well between Quantitative Vs Qualitative

decisions Encourages Compliance in-line with Industry

regulations Report any frauds on-time & well in advance Prefers Systems and processes with pragmatism Establish effective and timely communication systems

at every level Adhere Governance as needed from time-2-time

Overview – OPEN SLICE

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Layered Good at delegation of work Conduct Reviews Evaluate Backward & Forward Integration

avenues from time-2-time Creates competition and pro-active groups Discourage too-many reporting layers Use of Top-down and bottom-up approaches

for effective communication Prioritize activities for better outcomes

Overview – OPEN SLICE

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Integrated Looking at a problem as a whole not as a part Understand impact across SCM chain Encourage use of appropriate techniques to

resolve bottlenecks No compromise on Personal integrity Value the outcomes from integrated efforts Stay calm, composed and unfettered during crisis Good at handling crisis management Build Customer (Internal & External) confidence in

the positive direction always.

Overview – OPEN SLICE

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Cohesive Do not encourage rival groups Build trustworthy teams Mentor & Guide some team members to leadership

roles Encourage Accountability & Responsibility at all levels Encourage open spaces in office atmosphere Share knowledge to bind gaps Keep informed and inform all teams about present &

future plans Encourage positive competition among star performers

to create awareness on management techniques

Overview – OPEN SLICE

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Endurance All previous points trigger test of endurance Be ready to face any failures positively Never back-out on a key decision impacting

organization engagement Failure strengthens the system & process Encourage teams to learn from past mistakes using

knowledge management systems Build a system to evaluate endurance periodically at all

levels. Handling RAID in a systematic way can help increase

endurance of a service/product/customer

Overview – OPEN SLICE

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MASTIC Consultancy Services made a simple attempt to re-define various traits of a Leader not a Manager thought a good leader can revive things by following certain traits.

MASTIC Consultancy Services strongly believe running Industry 100% ethical way is not possible. But Leaders have to strive hard to make the mark in building lasting impression by reaching at least 90% levels following the bell curve.

MASTIC Consultancy Services Pvt Ltd also salute those leaders whose dreams and Ideas have had a major impact on the masses and expect similar effort from the NexG leaders in the right spirit.

Conclusion

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Contact information

MASTIC Consultancy Services Private Limited is a start-up pure-playManagement & Technology consulting company (Key resource combinedexperience close to 40+ person years) in order to help diverseorganizations with “think beyond” approach using delivery frameworksdeveloped from vast experience gained in the Industry working acrossdifferent domains (Telecom, BFIS, Pharmaceuticals, Retail and Health Careand Manufacturing) and large value portfolio-programs-projects.

Main Focus is on TPA, Consulting and Support.

For Business Enquiries:

MASTIC Consultancy Services Private Limited

Hyderabad – 500085, India

Contact Shankar N Mandapaka

Mobile: +91 78932 12340;

e-mail: shankarnm@masticconsultancy.co.in; Website: www.masticconsultancy.co.in

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