network of the future - talktalk groupbf99ea1d-3ca3... · control your costs • one fixed price...
TRANSCRIPT
JON NOWELL HEAD OF PRODUCT MANAGEMENT
ANTHONY LACEY HEAD OF STRATEGIC PROGAMMES
NETWORK OF THE
FUTURE
June 2015
IPVPN Programme Driving Quality of Experience
Adoption of Openreach
EAD2 Improving performance and
predictability
Wholesale Fibre Meeting the demands for more
bandwidth
FUTURE
NOW
New Service models SDN
and NFV
Dark Fibre
NOW FUTURE
Meeting the insatiable demands for more
Bandwidth
G. Fast
High
Capacity
Circuits
Cloud Interconnect
Mobile Data
BACK
Workflow & Automation
HPSA & NSOM
IPVPN
Performance
Monitoring
Order
Management
BACK
OPENREACH EAD2
Setting
Expectations
Managing
Expectations
Customers
Updated
Improved
Self Sufficiency
Jeopardy
Management
Infrastructure Discovery EMP
Clarity Notes
Self Appointing Single Interface
EAD2 is not one system, it has multiple components in the supply chain
Partner/customer
access to Openreach
diaries
Pre-Order Access to
Openreach data to
understand order
complexity
Standalone Tool –
Jan/Feb 16
GUI integration from –
Mar-16
• Replacement for ECO
• Supports Differentiated Order Journey
• Simple orders accelerated
• Complex orders with realistic CDD
• More Detailed KCIS provide greater granularity
• Intermittent progression updates
Online access to the Openreach “civils” contractor’s
updates and notes
Pilot – Mar-16
Monthly drops thereafter
Case Management - Mar-16
Openreach schedule
TBC
New Openreach Portal
to improve complaint
handling and audit trail
Live
BACK EAD 2
WHOLESALE FIBRE
What did the channel want?
Ultimate flexibility
The all important £££
Why TalkTalk Business
BACK
BACK
WE LISTENED AND LEARNT FROM THE CHANNEL
I’m worried
about usage
charges on
FTTC, I can’t
take the risk with
a variable charge
I need to be
able to buy
Wholesale
ADSL and
FTTC from
one supplier
The option of
portal or
simple
integration
through API is
important
I need a
proposition that
commercially
takes into
account the
market I am
addressing
The service
wrap must
address the
differing
needs of our
customers
WHOLESALE FIBRE
BACK
WHOLESALE FTTC – MPF VARIANT Compelling price points for
Partners of all sizes
The Headline
Proposition….
Commit 5K + FTTC lines/24m
LR MPF Rental
Usage Inclusive
40/10 EUA £23.50
80/20 EUA £26
Commit 1K – 5K FTTC lines/24m
LR MPF Rental
Usage Inclusive
40/10 EUA £26.50
80/20 EUA £29
Commit 0 – 1K FTTC lines/24m
LR MPF Rental
Usage Inclusive
40/10 EUA £28
80/20 EUA £31
40/10 – Inclusive LR, FTTC & usage
80/20 – Inclusive LR, FTTC & usage
Voice – MPF call tariff
Connection Fee - £80
Early Termination Fee - £0
Contract – 12 months
Delivered on our Next Generation Network
Available at c2800 exchanges
We take the risk on usage
• Risk free FTTC
• Inclusive data usage
• Fixed monthly cost
Control Your Costs
• One fixed price for LR, FTTC & usage
• No early termination fee
Single Provider
• Single provider for ADSL and FTTC
• Single interconnect to deliver both
Our experience
• Market leading provider of Wholesale
services
• Wealth of experience in providing FTTC
services to Partners for both consumer and
business
Why TTB?
BACK
Access Options
– Wholesale Fibre can be delivered over TTB MPF Today
– Launch for WLR in Q4
Interconnects – Two options
– Same interconnect as your existing broadband (2nd VLAN)
– New Interconnect
– We won’t charge for usage either way
Ordering
– Portal
– API
WHOLESALE FIBRE – HAVE IT YOUR WAY
WHOLESALE FIBRE
BACK
A RISK FREE COMMERCIAL PROPOSITION TO ALLOW YOU TO MAXIMISE MARKET POTENTIAL…. Price Point 1
Commit 5K + FTTC lines/24m
Product TTB MPF
Contract 12m
LR MPF Rental
Usage Inclusive
Voice MPF Call Rates
40/10 EUA £23.50
80/20 EUA £26
Price Point 2
Commit 1K – 5K FTTC lines/24m
Product TTB MPF
Contract 12m
LR MPF Rental
Usage Inclusive
Voice MPF Call Rates
40/10 EUA £26.50
80/20 EUA £29
Price Point 3
Commit 0 - 1000 FTTC lines/24m
Product TTB MPF
Contract 12m
LR MPF Rental
Usage Inclusive
Voice MPF Call Rates
40/10 EUA £28
80/20 EUA £31
Connection/Disconnection costs – Connection: £80 ETF: £0
WHOLESALE FIBRE
BACK
TALKTALK BUSINESS WHOLESALE MPF FTTC WHY TALKTALK BUSINESS?
WHOLESALE FIBRE
Risk Free Usage Single Provider Service Wrap Experience
• A bundled LR, FTTC and
Data usage proposition
• We take the risk on data
usage, not you!
• ADSL and FTTC with a
single supplier
• ADSL and FTTC data
usage segregated and
delivered over a single
interconnect
• Simple and rapid on-
board process
• Simplified operational
processes
• Market leading
provisioning,
management & support
APIs and portals
• Separated usage billing
for ADSL and FTTC to
flex customer
propositions
• Proven heritage in
providing Layer 2
services
• Proven heritage in
providing FTTC services
• Dedicated training (sales
& operational) testing
and on-boarding
BACK
WFTTC traffic can be delivered on the same interconnect as your existing broadband via a separate VLAN to the
existing LLU traffic
If you choose a single interconnect we can separate out FTTC and ADSL traffic and bill accordingly
Existing or new realms can be used for PPPoE usernames
We require you to complete a Service Establishment Form (SEF) and we do the rest
HOW IS FTTC DELIVERED TO ME? OPTION 1 – SINGLE FTTC/ADSL INTERCONNECT
BACK
You can opt for 2 separate interconnects
Existing or new realms can be used for PPPoE usernames
We require you to complete a Service Establishment Form (SEF) and we do the rest
HOW IS FTTC DELIVERED TO ME? OPTION 2 – SEPARATE FTTC/ADSL INTERCONNECT
BACK
Opportunity
Upgrade path – could be seamless
Service model and diagnostics – could be richer and more
diverse
Market Price Reduction – Prices could be lower with clever
NTE purchasing
Managed Handover Reduction Time– Install CPE at the same
time as NTE
Reduced Churn – Competitors solutions will appear different
so harder to compare
BTW – Consumes proposed service and sells current NTE at
cost
Market – might be best for backhaul and high bandwidths
DARK FIBRE ACCESS
Challenges
Delivery – it is the fibre component that is the critical path so
lead-time issues likely to remain
Price - Openreach push on price is for 1Gb minus so starting
high
SLG complication – SLG underwritten by a lower cost
component passes risk up the chain
Engineering – Mobilisation of truckroll for NTE replacement,
end to end testing resource management
Network Capacity – If price gets too low what is Openreach
incentive to put in more capacit
EAD from Openreach
BACK
CLOUD INTERCONNECT ONE CIRCUIT – ANY SERVICE
Internet
VLAN
Layer2
VLAN
MPLS
VLAN
SIP
VLAN
Multi-Service Access circuit or Interconnect
DIA Wholesale VPN SIP
Customer / SI
Shared Service
VLAN
Off net Hosting Cloud Services
Shared Service
VLAN
International
Shared Service
VLAN
Hygiene Hygiene Hygiene
1 2 3
Provide any or all of our services over
the one connection
Add new
products as
released
Find additional products and services to add to the
connection
BACK
There are four forces of change…
1) Coverage of 3G/4G is improving with 5G on the horizon
2) The barrier of data usage costs is decreasing
3) Adoption is increasing with user trust higher than ever before
4) Breadth of use cases are increasing
MOBILE DATA
• Are your end customers looking for converged supply of Mobile data & fixed line ?
• Is this is solution you provide/are looking to provide ?
• What would make be the killer proposition ?
BACK
SDN AND NFV
NFV and SDN are moving into the
commercialisation phase
Benefits of lower costs, flexibility, agility and
TTM are gaining profile
Operating models, OSS and orchestration
are maturing
• Are the market drivers really here yet ?
• What does the channel opportunity need to
look like ?
• What does customer centricity look like ?
BACK
MORE AND MORE BANDWIDTH
The insatiable demands for more and more
bandwidth are increasingly being met;
NGA2 (G.fast) is on trial and promises 330Mbits
& beyond
1Gbps+ services will represent 40% of total
market by 2020
Dark Fibre access in under consultation
FTTP (GPON) footprint increasing
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2013 2014 2015 2016 2017 2018 2019 2020
Move to higher Bandwidth (share of service)
100G
10G
1G
100Mb
Up to 10Mb
• Is there a gap widening in the mid market ?
• If NGA2 becomes the next Broadband what do our customers need us to do differently ?
• In a “utility” future Quality of Experience will become king