netadmin systems
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Netadmin Systems. Henrik Halvorsen. VP Sales. What’s it all about?. POPs. Devices. ?. Customers. Services. Addresses. What’s it all about?. The desired Service ... The SPs want to reach as many Customer as possible - PowerPoint PPT PresentationTRANSCRIPT
Netadmin SystemsHenrik HalvorsenVP Sales
What’s it all about?
Customers Services?Addresses
Devices
POPs
What’s it all about?• The desired Service ...
• The SPs want to reach as many Customer as possible• If it is to difficult and/or expensive to supply it will not be done
• ... To the customer in demand ...• The Customers want to select the Service/Provider of their choice• Many networks face problems of attracting Services to their access Customers
• ... In a cost effective manner ...• Facilitating the SP-Customer relation is key for
Network Operators• And the Mission of NETadmin
• ... And keeping it that way• NETadmin makes operation cost effective with end to end,
automated, customer centric, HW independent BSS/OSS Solution to support growth in number of usersas well as ARPU per user
The Challenge – Key requirements• Customer Centric
• Attract, develop and keep the customer• Smooth operation and Customer Service
• Time to Market• Fast adaption of new services• Market driven and time restricted service
offering can drive ARPU
• Hardware independent• Managing modern broadband network must be
cross platform and hardware independent
• Flexible Business Model support• Management platforms should be prepared for
handling cooperation, interoperability and have flexibility to handle new Business Models –
• NETadmin is prepared !
Support for multiple business models
Passive infrastructure(trenches, ducts, fiber)
Active Network(network equipment, OSS/BSS)
Retail Services(Residential, B2B)
End-to-end operation support
OSS/BSS system landscape as COTS
BSS OSS NMS EMS
Traditional system landscape
Integration Integration Integration
NETadmin – the true integrated end-to-end system
BSS
NMSOSS
EMS
The NETadmin way
Portals
CRM
Billing
IPTV middleware
Order management
Ticketing system
Network inventory
Address database Monitoring
EMS & NMS
NETadmin
Service Fulfillment
Service Assurance
Service Support
Network
Service Provider End customer Customer helpdesk
Network admin/Technician
SP Interface
Helpdesk Interface
End customer
portalTechnical Interface
OSS/BSS for Next Generation Networks
• OPEX savings• Automation of Fulfillment & Assurance• Minimized Customer Support load• Reduced technician workload
• Flexibility & CAPEX savings• Technology and Vendor independence• Open Access enabled• Comprehensiveness - no suite or silos to integrate
• Subscriber uptake facilitators• Rapid service delivery• Self activation and on demand services• Fast service launch• Facilitating Service Provider offerings
Simplicity
Automation
Customer centricity
Independence
End-to-end