negotiating to win: strategies & tactics for sales professionals julie thomas president and ceo...
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Negotiating to Win:Negotiating to Win:Strategies & Tactics for Sales ProfessionalsStrategies & Tactics for Sales Professionals
Julie ThomasPresident and CEOValueSelling AssociatesMay 6, 2011
© 2011 ValueSelling Associates LLC. All Rights Reserved.1
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This document contains proprietary information of ValueSelling Associates. Its receipt or possession
does not convey any rights to reproduce or disclose its contents or to manufacture, use, or sell anything
it may describe. Reproduction, disclosure, or use without specific written authorization of
ValueSelling Associates is strictly forbidden.
© 2011 ValueSelling Associates LLC. All Rights Reserved.3
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Identify the opportunities to negotiate
Create Winning Outcomes
Three different Negotiating Strategies
The Art of Preparation
Pitfalls to Avoid
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4
Today’s Objectives
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NegotiateVerb:
To deal or bargain with another or others , as in the preparation of a treaty or contract or in preliminaries to a business deal.
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Timing is Critical
Negotiate only after a differentiated VisionMatch is confirmed
Value is Confirmed
Hold off on discussing terms, conditions and pricing too early
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Understand Your Role
Limits and Empowerments– The prospect requires something “non
standard”
Recognize the “show stoppers” earlyNegotiate internally for your empowermentUse your limits as a tool to maintain the relationship you have developed
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Dimensions of Negotiation
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99© 2011 ValueSelling Associates LLC. All Rights Reserved.
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Strategy #1: Trade-offs
Your objective is to meet both parties needs.
Trade off an item in one category with an item in a second category.– Price reduction for a deliverable change
How it might sound:– “If you want this product shipped to multiple
locations, are you willing to accept different payment terms?”
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Strategy #2: Embellishments
Enhance items in categories other than the one where there is a difference
You may have deliverables that have little cost but large value…could you include them?
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Strategy #3: Compromise
Finding Middle Ground in the Same Category
“If we can split the difference, can we move forward?”
“If…then?”
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Negotiation Prompter TM
Prospect’sIdeal
Situation
Your Ideal
Situation Strategy
Terms &
Conditions
Deliverables
Price
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Pitfalls to Avoid
Overstepping your boundaries
Going “there” too soon
Not understanding the “need” behind the request
Maintain the relationship– Respect and Rapport
– Acknowledge
– Listen Actively
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Remain Impartial
Maintain your composure
Clarify with lots of questions
Avoid defensiveness or emotional reactions
Focus on the issue – not the style
Respond…rather than react
Know your “walk away” position
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1919© 2011 ValueSelling Associates LLC. All Rights Reserved.
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Call to Action!
Look at a current or upcoming negotiation
– Step 1: Determine what your empowerment level is
– Step 2: Identify both your prospect’s and your ideal position
– Step 3: Use the Negotiation Prompter to create specific strategies to address the next interaction
Execute!
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Next webinar
The Executive Conversation:
Tips to Maximize Your Impact in the C-Suite
June 3, 20119:00 AM Pacific Standard Time
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Julie Thomas, President and CEO ValueSelling [email protected]
(858) 759-7954
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