jan bakker – 1 march 2011 negotiating with commodity service providers
TRANSCRIPT
Jan Bakker – 1 March 2011
Negotiating with Commodity Service Providers
Agenda
1. Introduction SURFdiensten
2. Insourcing - European tendering
3. International cooperation
4. Some challenges
5. Q&A
Introduction SURFdiensten (1)
Founded in 1991
Part of SURF: subsidiary of SURFfoundation, sister
organization of SURFnet
Responsible for negotiating license agreements
with software vendors, scientific publishers and ICT-
service providers on behalf of the (higher)
educational community
Since 1992 – 1994 SURFdiensten cooperates with
partners SLBdiensten and APS IT-diensten
Introduction SURFdiensten (2)
Higher education and Research
Since 1991160+ SURF-licenses375 institutionsMarket penetration: 98%700.000 students & staff
Secondary and Vocational Education (professional and adult)
Since 199270+ SURF-licenses875 institutionsMarket penetration: 98%1.600.000 students & staff
Primary education
Since 199450+ SURF-licenses7.800 institutionsMarket penetration: 98%1.750.000 students & staff
Introduction SURFdiensten (3)
SURFspot.nl is the webshop for end users in Higher and Primary Education.
Students and staff can purchase software, online subscriptions and hardware for home use.
Insourcing – European tendering
2009: SURF (net/diensten) decides to adopt model
of insourcing, which means SURF will be
responsible for European tendering on behalf of
their member institutions (59 in total)
2010: transformation SURFdiensten from broker to
purchasing organization
End 2010: SURFdiensten decides to implement a
Dynamic Purchase System for “Standard Software”,
which will be operational in Q2 2011
International cooperation
SURF is partner in Knowledge Exchange, together with Denmark’s Electronic Research Library (DEFF), German Research Foundation (DFG) and Joint Information Systems Committee (JISC) in the United Kingdom. Focus is on negotiating license agreements with scientific publishers.
SURFdiensten offers part of its portfolio of
agreements to Belgian higher education institutions
SURFdiensten discussed possibilities of cooperation
with Belnet some years ago. No option at that
moment.
New opportunities to cooperate with NREN’s?
Some challenges
Need to join forces and aggregate demand
(volume) in a monopolistic market with major
software vendors and scientific publishers
Need for more flexible licensing models
(Consortium, Campus, Group and Individual)
How to deal with hybrid offerings (on premise –
Cloud) from major vendors?
Force to federative access: Google and Microsoft
connected to SURFfederation
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