needs - njha · snowball technique . soft systems method . stakeholders analysis . sticking dots ....
TRANSCRIPT
Needs
Need – measured by the departure of the Current Negative Statefrom an Ideal Positive State
Sens
es
Inputs
Feel
ings
Em
otio
ns
Curr
ent S
tate
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Needs
Need – measured by the departure of the Current Negative Statefrom an Ideal Positive State
Sens
es
Inputs
Feel
ings
Em
otio
ns
Curr
ent S
tate
Copyright Innodesa Inc. 2008 - 2017
VisionHearingSmell
Vomeronasal(pheromones)
TasteSweetSaltySourBitterUmami (glutamates)
TouchLightPressure
PainCutaneousSomaticVisceral
MechanoreceptionBalanceRotational AccelerationLinear AccelerationProprioception (position, posture..)Kinaesthesis (sense of movement)Muscle Stretch(2)
TemperatureHeatCold
InteroceptorsBlood PressureBlood Oxygen ContentCerebrospinal Fluid (Ph)Plasma Osmotic Pressure (Thirst)Artery-Vein Glucose Diff (Hunger)Lung InflationBladder StretchFull Stomach
OtherProximalMagneticBarometricInfraredGeogravimetric
Senses
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AffectionAngerAngstAnnoyanceAnxietyApathyArousalAweBoldnessBoredomContemptContentmentCuriosityDepression
DesireDespairDisappointmentDisgustDreadEcstasyEmbarrassmentEnvyEuphoriaExcitementFearFearlessnessFrustrationGratitude
GriefGuiltHappinessHatredHopeHorrorHostilityHysteriaIndifferenceInterestJealousyJoyLoathingLoneliness
LoveLustMiseryPanicPassionPityPleasurePrideRage RegretRemorseSadnessSatisfactionShameShock
EmotionsShynessSorrowSufferingSurpriseTerrorWonderWorry
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AngerAngstAnnoyanceAnxietyApathyBoredomContemptDepressionDespairDisappointmentDisgust
DreadEmbarrassmentEnvyFearFearlessnessFrustrationGriefGuiltHatredHorrorHostility
HysteriaIndifferenceJealousyLoathingLonelinessLustMiseryPanicPassionPityRage
RegretRemorseSadnessShameShockShynessSorrowSufferingTerrorWorry
Bad Emotions
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AngerAngstAnnoyanceAnxietyApathyBoredomContemptDepressionDespairDisappointmentDisgust
DreadEmbarrassmentEnvyFearFearlessnessFrustrationGriefGuiltHatredHorrorHostility
HysteriaIndifferenceJealousyLoathingLonelinessLustMiseryPanicPassionPityRage
RegretRemorseSadnessShameShockShynessSorrowSufferingTerrorWorry
Bad Emotions as Need Indicators
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Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
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Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
Scared, Sad, Puzzled, Subdued Patient
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Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
Scared, Sad, Puzzled, Subdued Patient Hospital Environment (visuals, etc.)
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Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
Scared, Sad, Puzzled, Subdued Patient Hospital Environment (visuals, etc.) Friendly, Familiar Environment
Copyright Innodesa Inc. 2008 - 2017
Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
Scared, Sad, Puzzled, Subdued Patient Hospital Environment (visuals, etc.) Friendly, Familiar Environment Patient Empowerment
Copyright Innodesa Inc. 2008 - 2017
Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
Scared, Sad, Puzzled, Subdued Patient Hospital Environment (visuals, etc.) Friendly, Familiar Environment Patient Empowerment Productivity Demands Standardization
Copyright Innodesa Inc. 2008 - 2017
Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
Scared, Sad, Puzzled, Subdued Patient Hospital Environment (visuals, etc.) Friendly, Familiar Environment Patient Empowerment Productivity Demands Standardization Caregiver Overhead vs. Patient Control
Copyright Innodesa Inc. 2008 - 2017
Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem
Scared, Sad, Puzzled, Subdued Patient Hospital Environment (visuals, etc.) Friendly, Familiar Environment Patient Empowerment Productivity Demands Standardization Caregiver Overhead vs. Patient Control Low Overhead Patient Control of the
Hospital Environment
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Needs Process
• Identify Negative Emotional Spectrum• Determine Sensory Drivers • Identify Perceived Need• Define Real Need• Find Problem Driving the Need• Define Underlying Contradiction• State the Final Problem Low Overhead Patient Control of the
Hospital Environment
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Copyright Innodesa Inc. 2008 - 2017
Opportunities
opportunity – measured by the departure of the Current Outcome from potential Opportunity Enhanced Outcomes
Requires Opportunity Awareness – Trend Awareness
• Ubiquitous Computing (IoT, Big Data…)• Human 3.0 (Augmented)• Online Social (and Socialist!) Super-Cloud • Automation of Knowledge and Skill• Cloud Technology• Advanced Robotics• Autonomous Vehicles• Synthetic Biology• 3D Printing and Additive Manufacturing• Advanced Materials (Ubiquitous Nanotechnology)• Renewable Energy and Energy Storage• Commercial Space• UAVs
Technology Trends - 2050
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Problem: Alarm FatigueProblem Solving
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Expert
Problem: Alarm Fatigue
The “Box”
Problem Solving
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Search
Encoded Solutions
Problem: Alarm Fatigue
Expert
The “Box”
Problem Solving
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Consultation & Brainstorming
Search
Encoded Solutions
Expert
Problem: Alarm Fatigue
The “Box”
Problem Solving
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New Problem Model
Consultation & Brainstorming
Time & Resources
Brain PlasticitySynaptogenesisSynaptic Pruning
Problem: Alarm Fatigue
Expert
Problem Solving
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Neural Network SimulationsProblem: Alarm Fatigue
ExpertConsultation & Brainstorming
Time & Resources
New Problem Model
Brain PlasticitySynaptogenesisSynaptic Pruning
Problem Solving
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Eureka !!!!
The “Box”
Problem: Alarm Fatigue
Expert
Problem Solving
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Problem: Alarm Fatigue
Expert
The “Box”
Problem Solving
Copyright Innodesa Inc. 2008 - 2017
2012 Survey of 100 InventorsHow long after you became aware of the problem did you discovered the inventive solution?
Longer than a week 66.7%
Less than a week 15.2%
Immediately or same day 13.6%
Were you with co-workers, with friends, with family, alone?
Alone 45.5%
With co-workers 39.4%
Where were you? At work or in the Lab 56.1%
At home 13.6%
What where you doing? Looking for a solution 35%
Daydreaming 15%
Brainstorming with others 15%
What was your source of inspiration? Knowledge I acquired before I learned of the problem
35.4%
Knowledge I developed after I learned of the problem
18.5%
Did you experience a “Eureka” moment? Yes 48.5%
No 51.5%Copyright Innodesa Inc. 2008 - 2017
How long after you became aware of the problem did you discovered the inventive solution?
Longer than a week 66.7%
Less than a week 15.2%
Immediately or same day 13.6%
Were you with co-workers, with friends, with family, alone?
Alone 45.5%
With co-workers 39.4%
Where were you? At work or in the Lab 56.1%
At home 13.6%
What where you doing? Looking for a solution 35%
Daydreaming 15%
Brainstorming with others 15%
What was your source of inspiration? Knowledge I acquired before I learned of the problem
35.4%
Knowledge I developed after I learned of the problem
18.5%
Did you experience a “Eureka” moment? Yes 48.5%
No 51.5%
2012 Survey of 100 Inventors
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• Programmable• Adjustable, Stackable• Multiuser, Single User• Multifunction• Foldable, Soft• Disposable• Green Optimized• Miniature, Giant, Thin• Stronger, Flexible• With Sound/Video• Colorful, Black and White• Higher Resolution• Novelty, More Stylish• Fit Better• More Comfortable• A Game, A Magic Trick• Edible
Make It… Add…
• Heat/Cold• A Brain (Processor)• Memory• Display/LEDs • Camera• Aug. Reality• Projector• Printer• Scanner• Earphone/Speaker• Key/pad-board• Touchpad• GPS• Touch Screen• Navigation• Time Stamp• A Smartphone App
• Gyro/Tilt Sensor/Accelerometers• Clock/Timer• Sensors (optical, pressure..)• Communications, USB• Motion Sensor• Motors• Magnets• Energy Harvester• Bluetooth• RFID• Wi-Fi• Server• Social Network• Fragrance• Advertising• Image Recognition• Alarms
Copyright Innodesa Inc. 2008 - 2017
• Programmable• Adjustable, Stackable• Multiuser, Single User• Multifunction• Foldable, Soft• Disposable• Green Optimized• Miniature, Giant, Thin• Stronger, Flexible• With Sound/Video• Colorful, Black and White• Higher Resolution• Novelty, More Stylish• Fit Better• More Comfortable• A Game, A Magic Trick• Edible
Make It… Add…
• Heat/Cold• A Brain (Processor)• Memory• Display/LEDs • Camera• Aug. Reality• Projector• Printer• Scanner• Earphone/Speaker• Key/pad-board• Touchpad• GPS• Touch Screen• Navigation• Time Stamp• A Smartphone App
• Gyro/Tilt Sensor/Accelerometers• Clock/Timer• Sensors (optical, pressure..)• Communications, USB• Motion Sensor• Motors• Magnets• Energy Harvester• Bluetooth• RFID• Wi-Fi• Server• Social Network• Fragrance• Advertising• Image Recognition• Alarms
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Advantages, Limitations and Unique QualitiesAnalogiesAnalysis of Interactive Decision Areas (AIDA) Anonymous Voting Assumption Busting Assumption Surfacing Attribute Listing Backward Forward Planning Boundary Examination Boundary Relaxation Brain Sketching Brainstorming BrainwritingBrainwriting 6-3-5 Brainwriting Game Brainwriting PoolBrowsing BrutethinkBug Listing Bullet Proofing Bunches of BananasCard Story Boards Cartoon Story Board
CATWOE Causal Mapping CharretteCherry Split Chunking Circle of Opportunity Clarification Classic Brainstorming Collective Notebook (CNB) Comparison Tables Component DetailingConcepts Fan Consensus Mapping Constrained BrainwritingContradiction Analysis Controlling Imagery Crawford Slip Writing Creative Problem Solving (CPS) Criteria for Idea-finding Potential Critical Path Diagrams (CPD) Decision Seminar Delphi Dialectical approaches Dimensional Analysis
Disney Creativity Strategy DO IT Drawing Escape Thinking Essay Writing Estimate-Discuss-Estimate Exaggeration Excursions F-R-E-E-Writing Factors in Selling Ideas False Faces Fishbone Diagram Five W's and H Flow Charts Focus Groups Focusing Force-Field Analysis Force-Fit Game Free Association Fresh Eye Gallery Method Gap Analysis Goal Orientation Greeting Cards Help-Hinder
Heuristic Ideation Technique Hexagon ModelingHighlighting Idea Advocate Idea Box Idea Card Writing - BrainwritingIdea Final Result Imagery for Answering Questions Imagery ManipulationImaginary Brainstorming Implementation Checklist Improved Nominal Group Technique Interpretive Structural Modeling Keep a Dream Diary Kepner and Trego Method KJ-Method Laddering Lateral Thinking Listing Listing Pros and Cons Metaplan Information Market Mind Mapping Morphological Analysis
Over 300 Ideation Methods
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Over 300 Ideation MethodsMorphological Forced Connections Multiple Redefinitions NAF Negative Brainstorming NLP Nominal Group Technique Nominal-Interacting Technique Notebook Observer and Merged Viewpoints Osborn's Checklist Others Peoples Definition Others Peoples Viewpoints Paired ComparisonPanel Consensus Paraphrasing Keywords Personal Balance-Sheet Phases of Integrated Problem Solving Pictures as Idea Triggers Pin CardsPMI (Plus, Minus, Interaction) Plan Do Check Act Plusses, Potentials and Concerns Potential-Problem Analysis (PPA) Preliminary Questions Problem-Centered Leadership
Problem Inventory Analysis Problem Reversal Productive Thinking Model Progressive Hurdles Progression Revelation ProvocationPugh MatrixQ-Sort Quality Circles Random Stimuli Rawlinson Brainstorming Receptivity to Ideas Reframing Values Relational Words Relaxation ReversalsRolestormingSCAMMPERR SCAMPERSculptures Search Conference Sequential-Attribute MatrixSeven-Step Model Similarities andDifferences
Simple Rating Methods Simplex Six Thinking Hats Slice and Dice Snowball Technique Soft Systems Method Stakeholders Analysis Sticking Dots Stimulus Analysis Story Writing Strategic Assumption Testing Strategic Choice Approach Strategic Management ProcessStrategic Options Dev and Analysis (SODA) Successive Element Integration Super Group Super Heroes SWOT Analysis SyneticsSystematic Inventive Thinking Systematized Direct Induction (SDI) Talking Pictures Technology Monitoring Think Tank
Thrill TILMAG Transactional PlanningTrigger Method Trigger Session TRIZ Tug of War Using Crazy Ideas Using Experts Value Brainstorming Value Engineering Visual BrainstormingVisualizing a Goal Who are you? Why Why Why Whishing Working with Dreams and Images
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• Ubiquitous Computing (IoT, Big Data…)• Human 3.0 (Augmented)• Online Social (and Egalitarian) Super-Cloud • Automation of Knowledge and Skill• M2M Cloud Technology• Advanced Robotics• Autonomous Vehicles• Personalized Medicine (Genomics, Grown Organs…)• Synthetic Biology• 3D Printing and Additive Manufacturing• Advanced Materials (Ubiquitous Nanotechnology)• Renewable Energy and Energy Storage• Wearables• Commercial Space
Sync to MegatrendsTechnology
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Emer
ging
Tech
Sync to MegatrendsTechnology
Copyright Innodesa Inc. 2008 - 2017
• Ubiquitous Computing (IoT, Big Data…)• Human 3.0 (Augmented)• Online Social (and Egalitarian) Super-Cloud • Automation of Knowledge and Skill• M2M Cloud Technology• Advanced Robotics• Autonomous Vehicles• Personalized Medicine (Genomics, Grown Organs…)• Synthetic Biology• 3D Printing and Additive Manufacturing• Advanced Materials (Ubiquitous Nanotechnology)• Renewable Energy and Energy Storage• Wearables• Commercial Space
Wearable Electronics
Wearables
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WearablesDisney’s Magic Band
• Identifies Wearer• Gives Access to Selected Places and
Services• Gives Access to Selected Computer Files• Customizes Certain Services (Food, etc.)• Assigns Priority Levels to Access Services• Can provide Customized Instructions• Manages Queue Times• Provides Dinner and Ride Reservations• Associates Wearer with Files• Used to Pay for Services in Parks
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Functional Decomposition
"People don't want to buy a quarter-inch drill…
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Theodore Levitt
"People don't want to buy a quarter-inch drill. They want a quarter-inch hole!”
Functional Decomposition
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Theodore Levitt
What do the users of these products want?Functional Decomposition
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What do the users of these products want?Functional Decomposition
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The stethoscope was invented in France in 1816 by René Laennec at the Necker-EnfantsMalades Hospital in Paris.
Modern hospital bed invented by Willis Gatchin 1909
• What job does the customer or user needs done? What “product” or “service” does the customer or user need to do the job?
• How does the customer or user currently meet their needs?
• What are the circumstances that led to the development of their current solution (who, what, when, where, why, how)?
• Can we develop new solutions under new circumstances?
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Functional Decomposition
Biomimicry
BIOMIMICRYInnovation processes based on learning the ways natural systems and creatures accomplish similar ends
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Biomimicry
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Biomimicry
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Chose five capabilities these pets have that would help you on your job – Be Wild !!
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Innovation Needs a Home - The Innovation Office
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Rewards and RecognitionPatent Apps&Proposals
Innovation Home(Office)
Training
Ideas
Innovation Programs
NurseInventor
Ideas Database
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Rewards and RecognitionPatent Apps&Proposals
Innovation Home(Office)
Training
Ideas
Proof of Concept
Innovation Programs
NurseInventor
Ideas Database
Prototype Hub
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Innovation Programs
Rewards and RecognitionPatent Apps&Proposals
Innovation Home(Office)
Training
Ideas
Proof of Concept
Request for Innovation
Workshops
NurseInventor
Ideas Database
Prototype Hub
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