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NCTI Amp 2.0 Student Guide

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Page 1: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

NCTI Amp 2.0 Student Guide

Page 2: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

General Amp Usage

Page 3: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

AMP 2.0 Student Authentication

Launch and Complete Courses

Login Post Authentication Landing Page Active Courses

Page 4: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Enter Course, View Progress, Scores, and Dates

Active Course Overview Page

View Associated Certificates and Badges

Page 5: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Summary Page

Launch Course Content, Tutorial, and Exams

Page 6: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Navigation

Use “Next” Button to Proceed Through Course or Use the Menu Option at the Top Left Corner to Skip to Another Chapter or Lesson

Page 7: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Navigation

Use the Glossary to Define Course Terms

Page 8: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course History

View Past and Current Courses, Status, Completion Dates, and Grades

Review Test Scores, Dates, and Print Certificates

Page 9: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Profile – Certifications

View Completed and In-Progress Badges, Certifications, and Degrees

Page 10: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Profile – Contact Information

Update Phone Number, Email Address and Password

Contact Customer Care to Update Shipping and/or

Billing Address

Page 11: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Reference Library

Browse Library by Keyword or Title

Search for Video Resources Only

Page 12: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Reference Library

Save Favorite Learning Objects to View Later

Page 13: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Customer Care and Support

Access and Request Agent Support

Click Help & Feedback from the navigation bar

Page 14: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Ordering

*Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one course at a time. If you have any questions, please contact your Supervisor or NCTI Customer Care at 866.575.7206 or [email protected].

Page 15: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Catalog

Search for Courses by Category, Keyword, or Scroll through Catalog

Alphabetically

Page 16: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Catalog

In Progress and Completed Courses Highlighted within Search

Results

Page 17: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Description

Course Summary, Benefits, Objectives, Outlines, and

Associated Badges/Certificates

Page 18: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Course Description

View Requirements for Applicable Badges/Certificates and Personal Progress Towards Achievement

Page 19: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Cart and Checkout

Update Cart and View Applicable Discounts and Final

Pricing

Page 20: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Order History

View All Past Orders and Tracking Numbers

Page 21: NCTI Amp 2.0 Student Guide · Course Ordering *Please ensure you are taking courses in the correct sequence based on your training path. It is highly recommended that you take one

Questions? Please contact NCTI Customer Care at

866.575.7206 or [email protected]