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Jones/NCTI in the Palm of Your Hand Installer Online Coming October 2009

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Technology Systems & Requirements Troubleshooting & Maintenance 700+ Indicators of Knowledge, Skills & Abilities Installation Safety Premises Devices Standards

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COURSE STRUCTURE Intro: From Dispatch to Customer Premises ExamIntro: From Dispatch to Customer Premises Exam Work Order 1: Aerial Disconnect ExamWork Order 1: Aerial Disconnect Exam Work Order 2: Underground Basic Reconnect ExamWork Order 2: Underground Basic Reconnect Exam Work Order 3: Aerial Premium Installation ExamWork Order 3: Aerial Premium Installation Exam Work Order 4: Underground High Def Installation ExamWork Order 4: Underground High Def Installation Exam Work Order 5: Aerial Home Theater Installation ExamWork Order 5: Aerial Home Theater Installation Exam Work Order 6: Fiber Drop Installation ExamWork Order 6: Fiber Drop Installation Exam SummarySummary Final ExamFinal Exam 700+ Indicators of Knowledge, Skills & Abilities Technology Systems & Requirements Standards Troubleshooting & Maintenance InstallationSafety Premises Devices

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COURSE STRUCTURE Intro: From Dispatch to Customer Premises ExamIntro: From Dispatch to Customer Premises Exam Work Order 1: Aerial Disconnect ExamWork Order 1: Aerial Disconnect Exam Work Order 2: Underground Basic Reconnect ExamWork Order 2: Underground Basic Reconnect Exam Work Order 3: Aerial Premium Installation ExamWork Order 3: Aerial Premium Installation Exam Work Order 4: Underground High Def Installation ExamWork Order 4: Underground High Def Installation Exam Work Order 5: Aerial Home Theater Installation ExamWork Order 5: Aerial Home Theater Installation Exam Work Order 6: Fiber Drop Installation ExamWork Order 6: Fiber Drop Installation Exam SummarySummary Final ExamFinal Exam Technology Systems & Requirements Standards Troubleshooting & Maintenance InstallationSafety Premises Devices

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COURSE STRUCTURE Intro: From Dispatch to Customer Premises ExamIntro: From Dispatch to Customer Premises Exam Work Order 1: Aerial Disconnect ExamWork Order 1: Aerial Disconnect Exam Work Order 2: Underground Basic Reconnect ExamWork Order 2: Underground Basic Reconnect Exam Work Order 3: Aerial Premium Installation ExamWork Order 3: Aerial Premium Installation Exam Work Order 4: Underground High Def Installation ExamWork Order 4: Underground High Def Installation Exam Work Order 5: Aerial Home Theater Installation ExamWork Order 5: Aerial Home Theater Installation Exam Work Order 6: Fiber Drop Installation ExamWork Order 6: Fiber Drop Installation Exam SummarySummary Final ExamFinal Exam Technology Systems & Requirements Standards Troubleshooting & Maintenance InstallationSafety Premises Devices

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COURSE STRUCTURE Intro: From Dispatch to Customer Premises ExamIntro: From Dispatch to Customer Premises Exam Work Order 1: Aerial Disconnect ExamWork Order 1: Aerial Disconnect Exam Work Order 2: Underground Basic Reconnect ExamWork Order 2: Underground Basic Reconnect Exam Work Order 3: Aerial Premium Installation ExamWork Order 3: Aerial Premium Installation Exam Work Order 4: Underground High Def Installation ExamWork Order 4: Underground High Def Installation Exam Work Order 5: Aerial Home Theater Installation ExamWork Order 5: Aerial Home Theater Installation Exam Work Order 6: Fiber Drop Installation ExamWork Order 6: Fiber Drop Installation Exam SummarySummary Final ExamFinal Exam Technology Systems & Requirements Standards Troubleshooting & Maintenance InstallationSafety Premises Devices

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Introduction: From Dispatch to Customer Premises Professionalism Interacting with dispatch Tools and equipment Vehicle inspection HFC network overview Cable industry evolution Competitive services Consumer education

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Work Order 1: Aerial Disconnect Park safely & courteously Inspect pole & tap Disconnect a drop cable Close a work order Inspect & wear safety equipment Inspect, carry & climb extension ladder

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Frequent interactive exercises throughout the course Park Safely and Courteously Activity

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Work Order 2: Underground Basic Reconnect Inspect drop cable Check for hot chassis Connect CPE Troubleshoot an installation Connect drop to tap Inspect drop bonding Identify leakage & ingress

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Work Order 3: Aerial Premium Install Plan & route aerial drop Run, bond & ground cable to a house Safely drill wall holes Set up digital video CPE Inspect, adjust & use pole climbing equipment Take digital signal readings at the tap

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Work Order 4: Underground High Definition Install Plan & route underground drops Use a time domain reflectometer & DMM Connect HD set-top box Manage stress Locate buried utilities Bury the drop cable

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@ JONES NCTI Learning Enter SCORM

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Work Order 5: Aerial Home Theater Setup Install additional outlets Fish cable through interior walls Connect a home theater system Perform external cabling Use bucket truck at tap

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Work Order 6: Fiber Drop Installation Identify types & construction of drop fiber Connect a fiber optic drop cable to a node, coupler or splitter with different connectors Handle fiber optic drop cable properly Splice & terminate fiber optic drop cable (fusion and mechanical)

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