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NCEI and Social Media Reaching the World Using Facebook and Twitter Katy Matthews, NOAA National Centers for Environmental Information (NCEI); Susan Osborne, TeleSolv Consulting; Greg Hammer, NOAA NCEI; Heather McCullough, NOAA NCEI; Angela Sallis, General Dynamics Information Technology; and Andrew Allegra, NOAA NCEI

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NCEI and Social MediaReaching the World Using Facebook and Twitter

Katy Matthews, NOAA National Centers for Environmental Information (NCEI); Susan Osborne, TeleSolv Consulting; Greg Hammer, NOAA NCEI; Heather

McCullough, NOAA NCEI; Angela Sallis, General Dynamics Information Technology; and Andrew Allegra, NOAA NCEI

NOAA National Centers for Environmental Information 2

Steward of the Nation’s Environmental InformationWith data that spans stone age to space age, from the depths of the ocean to the sun, and across the globe

NOAA National Centers for Environmental Information 3

Our Social Media Platforms

NOAANCEIclimateNOAANCEIoceangeo

@NOAANCEIclimate@NOAANCEIocngeo

NOAA National Centers for Environmental Information 4

Value of Social MediaOur statistics

Audience of ~75,000

Reach: 90–100%

Engaged: 5–10%

Between 8,000 and 15,000 website sessions

NOAA National Centers for Environmental Information 5

Who Are Our Audiences

Project Managers

Government Employees

Reporters and Journalists

Consultants

Educators and Scientists

NOAA National Centers for Environmental Information 6

Growth

-

5,000

10,000

15,000

20,000

25,000

30,000

Jan 2015 Apr 2015 Jul 2015 Oct 2015 Jan 2016 Apr 2016 Jul 2016 Oct 2016 Jan 2017

Climate Facebook Climate Twitter Ocean & Geo Facebook Ocean & Geo Twitter

NOAA National Centers for Environmental Information 7

Reach

25,000

35,000

45,000

55,000

65,000

75,000

85,000

95,000

105,000

Jan 2015 Apr 2015 Jul 2015 Oct 2015 Jan 2016 Apr 2016 Jul 2016 Oct 2016

NOAA National Centers for Environmental Information 8

Engagement

0%

2%

4%

6%

8%

10%

12%

14%

16%

Jan 2015 Apr 2015 Jul 2015 Oct 2015 Jan 2016 Apr 2016 Jul 2016 Oct 2016

Facebook Updates News Feed Prioritization

NOAA National Centers for Environmental Information 9

What Information You’ll SeeOn Climate and Historical Weather… • Reports and publications

• New and Updated products and services:– Monthly climate reports– Drought Monitor updates– Paleoclimate information– 30-year climate normals– Extreme events and science on

extremes– National Climate Assessment– Climate Data Records

• Historical weather and climate events

• Fun and holiday-related information

NOAA National Centers for Environmental Information 10

What Information You’ll SeeOn oceans and geophysics… • Reports and publications

• Great photos• New, popular, and unique

products related to:– Ocean science– Coasts – Bathymetry – Geomagnetism– Space Weather– Arctic sea ice– Gulf of Mexico data and

information

• Fun and holiday-related information

NOAA National Centers for Environmental Information 11

How We Ensure Accuracy AND Understanding

• Scientific review• Communications

review• Linking to additional

information– Use of evergreen

content

NOAA National Centers for Environmental Information 12

More Social Media Resources

NOAA uses social media tools to share critical information and provide the public a better understanding of the work we do on behalf of the oceans, coasts, fisheries, climate, atmosphere, and weather sciences.

For a list of all of NOAA’s socialmedia sites, visit:www.noaa.gov/stay-connected

NOAA National Centers for Environmental Information 13

Learn More By Following NCEI!

NOAANCEIclimateNOAANCEIoceangeo

@NOAANCEIclimate@NOAANCEIocngeo