ncei and social media · 2017. 1. 24. · more social media resources noaa uses social media tools...

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NCEI and Social Media Reaching the World Using Facebook and Twitter Katy Matthews, NOAA National Centers for Environmental Information (NCEI); Susan Osborne, TeleSolv Consulting; Greg Hammer, NOAA NCEI; Heather McCullough, NOAA NCEI; Angela Sallis, General Dynamics Information Technology; and Andrew Allegra, NOAA NCEI

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Page 1: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NCEI and Social MediaReaching the World Using Facebook and Twitter

Katy Matthews, NOAA National Centers for Environmental Information (NCEI); Susan Osborne, TeleSolv Consulting; Greg Hammer, NOAA NCEI; Heather

McCullough, NOAA NCEI; Angela Sallis, General Dynamics Information Technology; and Andrew Allegra, NOAA NCEI

Page 2: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 2

Steward of the Nation’s Environmental InformationWith data that spans stone age to space age, from the depths of the ocean to the sun, and across the globe

Page 3: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 3

Our Social Media Platforms

NOAANCEIclimateNOAANCEIoceangeo

@NOAANCEIclimate@NOAANCEIocngeo

Page 4: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 4

Value of Social MediaOur statistics

Audience of ~75,000

Reach: 90–100%

Engaged: 5–10%

Between 8,000 and 15,000 website sessions

Page 5: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 5

Who Are Our Audiences

Project Managers

Government Employees

Reporters and Journalists

Consultants

Educators and Scientists

Page 6: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 6

Growth

-

5,000

10,000

15,000

20,000

25,000

30,000

Jan 2015 Apr 2015 Jul 2015 Oct 2015 Jan 2016 Apr 2016 Jul 2016 Oct 2016 Jan 2017

Climate Facebook Climate Twitter Ocean & Geo Facebook Ocean & Geo Twitter

Page 7: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 7

Reach

25,000

35,000

45,000

55,000

65,000

75,000

85,000

95,000

105,000

Jan 2015 Apr 2015 Jul 2015 Oct 2015 Jan 2016 Apr 2016 Jul 2016 Oct 2016

Page 8: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 8

Engagement

0%

2%

4%

6%

8%

10%

12%

14%

16%

Jan 2015 Apr 2015 Jul 2015 Oct 2015 Jan 2016 Apr 2016 Jul 2016 Oct 2016

Facebook Updates News Feed Prioritization

Page 9: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 9

What Information You’ll SeeOn Climate and Historical Weather… • Reports and publications

• New and Updated products and services:– Monthly climate reports– Drought Monitor updates– Paleoclimate information– 30-year climate normals– Extreme events and science on

extremes– National Climate Assessment– Climate Data Records

• Historical weather and climate events

• Fun and holiday-related information

Page 10: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 10

What Information You’ll SeeOn oceans and geophysics… • Reports and publications

• Great photos• New, popular, and unique

products related to:– Ocean science– Coasts – Bathymetry – Geomagnetism– Space Weather– Arctic sea ice– Gulf of Mexico data and

information

• Fun and holiday-related information

Page 11: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 11

How We Ensure Accuracy AND Understanding

• Scientific review• Communications

review• Linking to additional

information– Use of evergreen

content

Page 12: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 12

More Social Media Resources

NOAA uses social media tools to share critical information and provide the public a better understanding of the work we do on behalf of the oceans, coasts, fisheries, climate, atmosphere, and weather sciences.

For a list of all of NOAA’s socialmedia sites, visit:www.noaa.gov/stay-connected

Page 13: NCEI and Social Media · 2017. 1. 24. · More Social Media Resources NOAA uses social media tools to share critical information and provide the public a better understanding of the

NOAA National Centers for Environmental Information 13

Learn More By Following NCEI!

NOAANCEIclimateNOAANCEIoceangeo

@NOAANCEIclimate@NOAANCEIocngeo