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NATIONAL YOUTH SERVICE CORPS (NYSC)

S/N PROFILE DETAILS

1. MDA National Youth Service Corps ADDRESS: Yakubu Gowon House, Plot 416, Tigris Crescent, Off Aguyi Ironsi Street, Maitama Abuja P. M. B. 138, Garki, Abuja

2. DIRECTOR GENERAL/CEO NAME: Brig Gen S Z Kazaure TELEPHONE: 08032542779 EMAIL: [email protected]

5. NODAL OFFICER NAME: A. S. Idowu (Mrs), TELEPHONE: 08138137889 EMAIL: [email protected]

6. LIST OF DEPARTMENTS/ UNITS 1. Corps Mobilization 2. Planning, Research & Statistics 3. Corps Certification 4. Human Resources management 5. Procurement 6. Community Development Service & Special Projects 7. Ventures Management 8. Corps Welfare & Inspectorate 9. Finance & Accounts 10. Skill Acquisition & Enterpreneurship Development (SAED) 11. Information & Communication Technology (ICT) 12. Press & Public Relation Unit 13. Legal unit 14. Internal Audit Unit 15. General Services 16. Special Duties 17. Anti-corruption and Transparency Unit 18. Reforms Unit 19. General Services 20. Education Service 21. Medical Service 22. Legal 23. Internal Audit 24. Press & Public Relation

8. WEBSITE: www.nysc.gov.ng

mailto:[email protected]

http://www.nysc.gov.ng/

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NATIONAL YOUTH SERVICE CORPS

NATIONAL DIRECTORATE HEADQUARTERS

YAKUBU GOWON HOUSE

PLOT 416 TIGRIS CRESCENT

OFF AGUIYI IRONSI STREET

MAITAMA

PMB 138, GARKI

ABUJA

E-MAIL ADDRESS:

[email protected]

[email protected]

SERVICE DELIVERY CHARTER

(AUGUST) 2017

NYSC EMBRACES SERVICOM

CONTENTS

Background

Vision Statement

Mission Statement

Core Value

Mandate

Services Rendered

List of customers

Performance Target

Grievance/Redress Mechanism

Stakeholders’ participation in service

Special Needs Provisions

Existing Limitations

NYSC Expectations from Customers/Clients and Management

Charter Review

Further Information About NYSC

Additional Information on Grievance Redress Mechanism

BACKGROUND

The National Youth Service Corps was established in 1973 by Decree No.24 of 22nd

May, 1973. The Scheme was conceived after the civil war of 1967 as a means to

concretize the Federal government agenda of reconciliation, rehabilitation and

reconstruction for national integration.

The National Youth Service by its mandate was inaugurated to provide

service in the areas of national integration and mobility of labour.

It mobilizes Nigerian graduate youths who are sent to all geographical

regions of the country to serve.

The scheme is prepared to serve its customers through the following:

Mobilization of corps members.

Orientation of corps members.

Posting of corps members to places of primary assignment.

Participation of corps members in Community Development Service.

Participation of corps members in Skills acquisition and entrepreneurial

development.

Winding-up and passing out of Corps members.

This charter will acquaint stakeholders and clients of the services rendered

by the NYSC viz:

1. Vision of organization.

2. Mission of organization

3. Services rendered

4. List of Customers

5. Performance target.

6. Expectation and obligations of customers, staff and Management.

7. Complaints/grievance redress

8. Stakeholders participation in service

9. Special needs provisions

10. Existing limitations.

This document is presented to serve as a guide to our numerous customers and

clients and enlighten them of the services the scheme renders and how to access

such services. It is hoped that our clients/stakeholders will find this document

invaluable.

VISION STATEMENT

To develop a scheme that is dynamic enough to meet new challenges and

become the leading light of youth organizations in Africa.

MISSION STATEMENT

To mobilize and groom Nigerian youths for the promotion

of national unity, sustainable development, self-reliance and prepare them

for the challenges of leadership.

CORE VALUES

Patriotism

Integrity

Efficiency

Commitment

Team Work

MANDATE

The Mandate of the scheme is as contained in the National Youth Service Corps Act

1993.

To promote National unity and development.

To inculcate discipline in Nigerian youths.

To develop common ties among our youths.

To expose our youths to the mode of living of the people in different parts of

the Country in order to remove prejudices, alienation and ignorance, and

confirm at first hand, the many similarities among the various ethnic groups.

The fulfillment of these objectives constitutes our overall goals, which in fact, informs

both our vision and mission statements.

SERVICES RENDERED BY THE NYSC

1. CORPS MOBILIZATION DEPARTMENT

This department has the following responsibilities:

Collation of data of all prospective corps members from all accredited

Institutions in Nigeria and Overseas twice a year i.e. Batches A and B.

Production of call-up letters for mobilization of prospective corps members

as enshrined in the enabling ACT.

Ensuring the relocation of corps members are processed based on

Management approved guidelines.

Liaising with all corps producing institutions to keep them abreast of the

scheme’s mobilization policies and programs through visits,

workshops/correspondence, I.E. Pre-mobilization Workshop twice a year

ahead of orientation programme.

ELIGIBILITY FOR SERVICE OF PROSPECTIVE CORPS MEMBERS

ELIGIBILITY FOR SERVICE:

Prospective Corps Members Must:

Be graduates not above thirty (30) years at year of graduation.

Not have served in the Armed Forces of the Federal Republic of Nigeria, for

a period of 9 months or more.

Not be a member of staff of security agencies such as DSS, DIA or NIA.

2. PLANNING RESEARCH AND STATISTICS DEPARTMENT

The department is responsible for the following:

Orientation Programme: This entails the training of Corps members for a period of three weeks in leadership and other related skills and they are re-oriented to imbibe the spirit of selflessness, national consciousness and patriotism.

Coordination of action plan, annual report and scheme’s data bank yearly. Supervision of the archives and Library services for researchers and as a

repository of vital documents, pictorials and fabrications.

3. CORPS CERTIFICATION DEPARTMENT:

The department has the following responsibilities:

Evaluates certificate and issuance of exemption and letters of Exclusion to

deserving Nigerian graduate’s nationwide.

Processing of daily requests for verification of certificates and other

complaints, daily correction of confirmed errors on various certificates within

the period of 30 days except during orientation period which it may likely

exceed 30 days.

Issuance of Certificate of National Service to deserving corps members after

the completion of their National Service.

Liaise with Nigeria Security Printing and Minting Company for production of

blank certificates of National Service and exemption.

4. HUMAN RESOURCES MANAGEMENT DEPARTMENT:

Human Resources Management Department deals with:

Manpower Planning, Recruitment and deployment of staff, Transfer and posting of staff and Personnel Records; Staff Promotion, Performance Management and Discipline are also part of its functions in

addition: Deals with staff training, organize seminars and workshops. Staff welfare; Industrial Relationship, Pension and Post service.

5. PROCUREMENT DEPARTMENT:

The Procurement Department has the followings duties. Procurement of all capital items and deals with all recurrent goods in the

Scheme. Release or distribution of goods from the Central stores to designated

locations.

All kits items procured for orientation activities are dispatched from Central

Stores Abuja to the various orientation camps in all the 36 State and FCT

seven (7) days before the commencement of orientation activities by

Procurement Department.

6. COMMUNITY DEVELOPMENT SERVICE AND SPECIAL PROJECTS

DEPARTMENT:

The department has the following functions:-

Formulating and implementing nationwide policies on CDS. Coordinating activities on Traditional Community Development services and

Integrated Rural Development.

Developing organizational blue print for IRD. Integrated Rural Development.

Liaising with the office of the Senior Special Adviser to the President on

(MDG’s). and Supervising the activities of the MDGs Advocacy Programmes;

Coordinating and supervising the activities of the NYSC Secretariats on CDS.

Collaborating with UNICEF and other agencies in the fight against HIV/AIDS.

Overseeing the activities of the Voluntary Service overseas (VSO) under the

National Graduates Voluntary Project.

Supervising/evaluating and monitoring of corps project annually.

7. VENTURES MANAGEMENT DEPARTMENT:

The Venture Management department has the following duties:

Formulating and Implementing Policies on NYSC Ventures.

Coordinating, supervising and monitoring of NYSC farm settlements and

other agricultural programmes;

Coordinating, supervising and monitoring of NYSC Factories and Mills.

Organizing of workshop and training programmes for Farms, Mills and NYSC

Factories officers annually;

Commercializing inventions by NYSC Corps members and

Developing and building of partnership with stakeholders for NYSC Ventures.

8. CORPS WELFARE AND INSPECTORATE DEPARTMENT

The Department has the followings duties:

Formulating policies on inspection duties for implementation at the state, Zonal and Local Government levels.

Quarterly inspection of corps members: Locations nationwide to complement

the activities of state Secretariats, zonal and local Government offices to

ensure qualitative service delivery.

Hosting of NYSC Management/Corps members’ forum at the national Level

annually based on availability of fund.

Maintenance of corps insurance Policy and processing payment of death

benefit to next-of-kin of deceased corps members.

Ensuring befitting burial for deceased corps members.

Monitoring of corps welfare during orientation and passing out exercises.

Organizing NYSC/Stakeholders forum as a strategy for broad-based

consultation to widen the scope of intervention and elicit cooperation from

critical collaborations.

Collaborating with INEC on use of corps members as ad-hoc staff in line with

the MOU between NYSC and INEC.

Health Service delivery to corps members by way of reimbursement of

certified medical bills.

Implement sanctions through disciplinary procedures as a deterrent to

aberrant behaviors.

Coordinating Merit Awards for corps members at the National Level.

9. FINANCE AND ACCOUNTS DEPARTMENT:

The Finance and Accounts Department has the following functions:

Preparing Annual Budgets of the scheme both Capital and recurrent.

Are in charge of all account transactions in the state including corps members’

allowances.

Deals with collection of all revenue to the NYSC and keeping proper records

in line with Financial Regulations.

Establishing accounting systems with appropriate built-in control as approved

by the Accountant General of the Federation.

Payment of corps members monthly allowance and any other financial

benefits to corps members.

10. SKILL ACQUISITION AND ENTREPRENEURSHIP DEVELOPMENT

(SAED) DEPARTMENT:

The department has two divisions with four branches with the following

functions:

Developing and Implementing skill acquisition training programmes and

certification of the trainees.

Coordinating multi-lateral collaboration with employment agencies and

financial institutions aimed at equipping corps members with new skills for

post – service employment.

Quarterly supervising, monitoring and evaluating NYSC entrepreneurship

programmes nationwide.

Providing job advisory and counseling services to corps members during

orientation period and weekly Community Development Service meetings.

Establishing and operating skill acquisition centers for NYSC.

Monitoring the performance of corps skill acquisition center.

Developing and building partnerships with stakeholders on Entrepreneurship

issues.

11. INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

DEPATMENT:

ICT Department has the following functions:

Maintenance and repairs of Hardware in the scheme.

Setting directional plans of the ICT infrastructure of the scheme.

Verifying and resolving connectivity problems on the Networks.

Construction of ICT Models and input/output data flow charts for the scheme.

Formulating of ICT policies and procedure on computer services for the

NYSC.

Deals with production of call-up letters for Mobilization Department.

Co-ordination of e-registration of corps members nationwide.

Integration and expansion of NYSC Computerization projects.

Processing of corps data for the deployment of corps members.

Relate with ICT Professional Bodies and MDAs on ICT matters.

12. PRESS AND PUBLIC RELATION UNIT:

The Press and Public Relations Unit is in charge of:

Image making of the scheme.

Establishment and maintenance of good rapport with various media,

principally to facilitate dissemination of information on the Scheme.

Collation and publication of the Director-General’s selected speeches.

Passages, in-house publications, Press releases, and general liaison;

Maintenance of free flow of communication within the organization as well as

the general public.

13. LEGAL UNIT:

The Legal Unit is charged with the following functions.

Rendering legal advice to Management.

Solicitor and attorney to scheme on legal matters.

Drafting and formalizing all forms of contracts involving the NYSC.

Overseeing the activities of Corps Legal Aid Scheme (CLAS)

Representing the scheme on the Board of the Legal Aid Council.

Secretariat of the NYSC National Governing Board

14. INTERNAL AUDIT UNIT:

The Unit serves as Internal Control and checks for the Scheme.

15. GENERAL SERVICES:

The General Services Department has the following functions:

Transport Management Utility Services Store Management Facility Management Maintenance Services Office Allocation

16. SPECIAL DUTIES:

The Special Duties Department has the following functions:

Assist the Director General to provide line supervision and general management of staff

Assist the Director General, as required, to formulate and articulate his leadership transition agenda for the Scheme.

Liaison with Federal Ministry of Youth Development and Sports Travel and Protocol Stock Verification Anti Corruption And Transparency Unit (ACTU)

17. REFORMS UNIT:

The Reforms Unit is charged with the responsibilities of all reforms related

matters these are:

Service Delivery Initiative Section (SERVICOM)

Gender Matters

Distress Call Center (DCC)

- SERVICOM – Service Delivery Section:

LIST OF CUSTOMERS

The Clientele of the National Youth Service Corps includes:

Corps Members

Corps producing institutions, i.e. Universities, Polytechnics, Monotechnics

etc. (both local and foreign).

Federal, State and Local governments

Public and Private organizations

Foreign Missions

Voluntary and Non-Governmental Organizations

Post Primary and Tertiary Institutions

Banks, Insurance and other Financial Institutions

Oil and Multi-National Companies

Contractors

Armed Forces

Department of State Security Service (DSS)

Law enforcement Agencies

Citizenship and Leadership Training Centre

Red Cross

Operational Hours

Monday - Friday

8.00am - 4.oopm

During the three (3) weeks

Orientation Course 24 hours daily,

Weekends inclusive.

International Donor Agencies such as UNDP, UNICEF, etc

Traditional Institutions

Religious Organizations

Media Organizations

Health and Medical Institutions

Professional bodies such as NBA, NMA, ICAN etc.

Nigerian Public

Staff of the scheme

Performance Targets

The National Youth Service corps has resolved to improve from its achieved

average target of 75% in 2005 to the following by the year 2020

Ninety percent (90%) error – proof mobilization of all eligible Nigerian Youth

into the National Service subject to provision of the required fund for this

exercise by government.

Achieve seventy percent (70%) reduction in concessional posting request.

Achieve ninety-five (95%) percent orientation of eligible Nigerian Youths

mobilized for National Service.

Achieve seventy-five percent (75%) even distribution of corps members to

places of primary assignment.

Achieve eighty five percent (85%) of corps participation in the development of

host communities.

Achieve ninety percent (90%) in the instilling of discipline in corps members in

any given service year.

Achieve eighty percent (80%) inspection of corps locations.

Achieve eighty five percent (85%) provision of corps welfare services.

Achieve ninety percent (90%) cooperation with corps employers.

Achieve ninety percent (90%) prompt payment of approved claims,

allowances and other entitlements.

Achieve ninety percent (90%) enlightenment of the public on the activities of

NYSC through the media.

Achieve eighty percent (80%) reduction in litigation against the scheme

through arbitration and mediation.

Achieve ninety five percent (95%) monitoring and execution of contracts

through the due process mechanism.

Achieve ninety-five (95%) collaboration with donor agencies and corps

producing institutions.

Achieve ninety - five percent (95%) cordial relationship with the Stakeholders

and the public.

Achieve ninety-five percent (95%) improvement in the supply of adequate

quality materials for camp use, especially kit item

GRIEVANCE /REDRESS MECHANISM

In the event of service failure at any of our service windows, an aggrieved

person(s) could direct his/her complaints in writing, telephone calls or personal visits

to the following officers at the NYSC Directorate Headquarter Maitama Abuja.

A.S. IDOWU (MRS) NODAL OFFICER

SERVICE DELIVERY UNIT

09036215548

08138137889

@ Twitter:

E-mail: [email protected]; [email protected]

DIRECTOR-GENERAL BRIG. GEN. SZ KAZAURE FSS, MSS, PSC (+) fdc.

08032542779.

@ Twitter:

E-mail: [email protected]

NOTE:

Categories of redress are based on the nature of service failure. The scheme

do tender apology to their customers whenever service fails. Also repeat of service

such as correction of errors on Certificate of National Service or re-production of

Certificate of National Service, omission of corps members’ name on the payment

voucher as the case maybe.




STAKEHOLDER’S PARTICIPATION IN SERVICE

The National Youth Service Corps with the cooperation of its stakeholders

which include corps producing institutions, the Army, the Police DSS,NSCDC, Man’

O’ War, the Red Cross, State/Local governments and corps employers, is under

obligation to deliver effective services to its customers.

The scheme has put in place stakeholders forum to interact with our numerous

clients. These are: The pre-mobilization workshop held thrice every year and

Student Affairs officers from all corps producing Institutions in the country attend.

The pre-orientation workshop also holds three times in a year and various

stakeholders like the Army, Police, SSS, Man ‘O’ War etc. attend.

The workshops are held primarily to brainstorm with our numerous clients and

stakeholders to fashion out cutting-edge services for the scheme.

However, for the scheme to actualize its goals stakeholders must play their roles.

viz.

Corps producing institutions:- Timely submission of data of prospective corps

members to the corps mobilization department within two (2) months before

the commencement of orientation.

Corps members –Accept posting in good faith and report promptly to place of

primary assignment in the state immediately after the closing ceremony of the

orientation course.

Government (Federal, State, Local Government) provide statutory support like

subvention, orientation camps, transit/corpers lodge, office accommodation

etc as prescribed in the NYSC Act.

Corps employers:- Submit promptly at least two weeks before

commencement of orientation course request for corps members. They are

also expected to accept corps members posted to them and provide

accommodation, transportation and health care.

In the absence of accommodation and transportation an employer is required

to pay adequate allowance in lieu of both.

An employer is also expected to provide the necessary orientation and

counseling to corps members in his employ and also adequately utilize their

services.

Employers and corps members should note that permission to travel out of

the State can only be granted by the State Coordinator.

Employer of corps members are also expected to render periodic evaluation

reports on the activities of their corps members.

The Nigerian Army is expected to play its role of ensuring discipline and

training the corps members in drills and physical exercises during the

orientation course and passing out/winding up exercises.

The Nigeria police is expected to maintain adequate security during the

orientation program and even after.

The department of state Security Service is expected to provide necessary

intelligence reports on acts capable of breaching the peace during the

orientation course.

The citizenship and leadership training Center (Man “O” war) is expected to

provide the necessary leadership training to corps members.

The Nigerian Red Cross expectedly is to provide first aid service to corps

members and also training in this respect.

RESPONSE TIME TO COMPLAINTS

All general complaint(s) received will be addressed and complainant(s)

informed of action taken within 14 days of receipt of complaint. EXCEPT

(1) Correction of errors on Certificate of National Service.

(2) Authenticate Loss of Certificate of National Service

(3) Verification of Certificate of National Service.

Which action will be taken within 30days.

Special Needs Provision

The Scheme provides special considerations for the following categories of persons:

The physically challenged are assigned to areas where their condition cannot

limit their performance during the service year.

Corps members with life threatening health related problems like heart

disease, physically challenged, mental illness etc. are relocated to where they

can access medical and other necessary attention

Married women are relocated to their husbands’ places of domicile on

presentation of relevant documents, like marriage certificate, proof of change

of name and a letter indicating place of domicile of husband.

Female corps members who get married during the service year enjoy this

privilege by presenting relevant documents. (As above).

Corps members who give birth during the service year are entitled to

maternity leave as stipulated in the Bye-laws of the Scheme.

Existing Limitation

Inadequate funding produces low job output and poor logistic support.

Late and wrong submission/omission of expected inputs from corps

producing institutions, etc.

Undue influence in concessional posting/relocation of corps members.

This has a negative effect on the operations of the scheme.

Inadequate infrastructure in some Orientation Camps/State Secretariat

NYSC EXPECTATION FROM CUSTOMER/CLIENTS AND MANAGEMENT

MOBILIZING ELIGIBLE YOUTH:-

Prompt submission of mobilization data from corps producing

institutions.

After uploading of data by corps producing institutions, the prospective

corps members (PCM) now register online via NYSC portal

www.nysc.gov.ng.

Orientation course: The NYSC and collaborating agencies like the

Army, Police, Man “O” war, DSS(Department of State Security

Service), NSCDC (Nigerian Security and Civil Defence Corps), and

Red Cross are to ensure efficient training of corps members.

Corps inspection: Corps employers are enjoined to ensure that corps

members remain in their places of posting delivering effective and high

quality service.

Community Development services: The host community is to

identify the needs of the community while volunteers sponsor the

execution of the project by corps members.

Prompt payment of claims: The three tiers of Government as well as

corps employers must ensure prompt payment of claims and

allowances of corps members.

Contractors/Suppliers are expected to provide quality products (Kit

items etc) as stipulated in contractual agreement.

Provision of permanent orientation camps, transit camps, corpers

lodge and logistics by the government.

Management of the scheme is expected to provide the necessary

leadership and the provision of logistics for the scheme.

Staff of the scheme is expected to work conscientiously and monitor

corps members. They are expected to lead by example, guide,

commend and admonish corps members when necessary.

Charter Review

Due to the exigencies of service and the peculiar modus-operandi of

the scheme, this charter will be subject to review yearly.

FOR FURTHER INFORMATION ABOUT NYSC

The scheme as part of making information dissemination available round the clock

for its numerous customers has put in place 24 hours customer relations information

portal viz:-

www.nysc.gov.ng for general information on NYSC scheme.

www.nysc.org.ng for online registration for prospective Corps Members.

Telephone mobile application for general information on NYSC. www.nysc.gov.ng

For any complaints in case of distress call NYSC Distress Call Centre: (0700 call

NYSC) = 0700022556972. Also customers can reach us through the following lines:

Call Centre Lines: 09065250174

07052374757

[email protected]

[email protected]

[email protected]

http://www.nysc.org.ng/

http://www.nysc.gov.ng/




ADDITIONAL INFORMATION ON GRIEVANCE REDRESS MECHANISM

DEPARTMENTAL ADDRESS

1. MRS. OKWAKU VICTORIA.B DIRECTOR

PLANNING RESEARCH AND STATISTICS

PHONE: 08037862255

@ Twitter:

E-mail:

DESK OFFICER: Mrs. Emeh Rose

08033616155

2. MRS. KWAKI RHODA K. DIRECTOR,

COMMUNITY DEVELOPMENT SERVICES

PHONE: 08037872914

@ Twitter:

E-mail:

DESK OFFICER: Mrs. Nasamu O. D

08033084952

3. MRS. ADERIBIGBE ABOSEDE O DIRECTOR

PRESS AND PUBLIC RELATIONS

PHONE: 08034044530

@ Twitter:

E-mail:

DESK OFFICER: Mr. Christopher Lot

TEL: 08033839166

4. ALH. SALISU BASHIR YAKASSAI DIRECTOR

GENERAL SERVICES

PHONE: 08065970600

@Twitter:

Email:

DESK OFFICER: Mr. Izah Kingsley

PHONE: 08027871633

5. MRS. C.C. ANEKWE Ag.DIRECTOR

CERTIFICATION

TEL. 08035926558

@ Twitter:

E-mail

DESK OFFICER: Mr. Ajayi Adekunle

08032647888

6. MR. DAUDA DANIEL. D Ag. DIRECTOR

FINANCE AND ACCOUNTS

TEL. 08037785208

@ Twitter:

E-mail:

DESK OFFICER: Mr. Lanre Atilola

08033750115

Email: [email protected]

7. MRS. MAKINDE A.C DIRECTOR

HUMAN RESOURCE MANAGEMENT

PHONE: 07035070848

@ Twitter:

E-mail:

DESK OFFICER: Mr. Dawut Jidda

08030934689


8. MRS. J.O.OKUNONGHAE (MRS)

Ag.DIRECTOR

CORPS WELFARE AND INSPECTORATE

PHONE: 08032104970

@ Twitter:

E-mail:

DESK OFFICER: Mr. Usman Yakubu Yaro

0706877929

9. MR. EKPUNOBI FRANK DIRECTOR

CORPS MOBILIZATION

TEL: 08065440788

@ Twitter:

E-mail:

DESK OFFICER: Mr. Abel Odoba

08034535878


10. MR. JOK YAKUBU DIRECTOR

PROCUREMENT DEPARTMENT

TEL: 08037009225

@ Twitter:

E-mail:

DESK OFFICER: Mrs. J.A. Achede

PHONE: 07039659734

11. MRS. UBA C.I DIRECTOR

INFORMATION AND COMMUNICATION TECHNOLOGY

TEL: 08035954411

@ Twitter

E mail:

DESK OFFICER: Mr. Atang Daniel

07039139192

12. BARR. TIJANI IBRAHIM DIRECTOR

LEGAL UNIT

08036014821

@Twitter

Email:

DESK OFFICER:


13. MRS EBOAGWU M.A. Ag. DIRECTOR

SKILLS ACQUISITION AND ENTREPRENEURSHIP DEVELOPMENT

080

@Twitter

Email:

DESK OFFICER: Mrs. C.I. Echeogu

08037169765

14. Mr. ALABI STEPHEN AKIN Ag. DIRECTOR

VENTURES MANAGEMENT

PHONE: 08037881098

@ Twitter

Email:

DESK OFFICER: MR.SADIKU IPAKU

PHONE: 080

15. MR. LEKE ABIODUN Ag. DIRECTOR

INTERNAL AUDIT

PHONE: 08141800000

@ Twitter:

Email:

DESK OFFICER: Chinaka Scholastica.

PHONE: 07038508741


16. MR. NASAMU HILLARY Ag. DIRECTOR

SPECIAL DUTIES

PHONE: 08037012504

@Twitter

Email:

DESK OFFICER: Mr. Ibrahim Adamu D

PHONE: 008035240401

STATE SECRETARIATS GRIEVANCE MECHANISM

1. ABIA STATE 2. ADAMAWA STATE The State Coordinator The State CoordinatorNYSC

Secretariat, NYSC Secretariat

St. Finbarr’s Road, Federal Secretariat,

Umuahia Jimeta- Yola

Phone: 08023205852 08034532096

[email protected] [email protected]



State Focal Officer: State Focal Officer Glory

J. Williiams Sumlia Elisha Mustapha

07032556729 08165917980


3. AKWA IBOM STATE 4. ANAMBRA STATE

The State Coordinator The State Coordinator

NYSC Secretariat, NYSC Secretariat

Federal Secretariat, Abak Rd 12 Okpara, Amawbia

Uyo Awka

Phone: 08036777000 08037540048


State Focal officer State Focal Officer

Mr. Umoren Kufre Okeke V.E

Tel: 08035830772 08036131187

[email protected]

5. BAUCHI STATE 6. BAYELSA STATE


NYSC Secretariat NYSC Secretariat

Turaki Abdu Rd, Fadan Mada Block 7, Flat 1-4, Phase II

Bauchi Civil Service FRSC Rd, Yenagoa

Tel: 08183858575 08037877293


State Focal Officer State Focal Officer

Bashir S. Bashir Elot, Elot U.

08132260205 Tel: 08032099957










7. BENUE STATE 8. BORNO STATE


NYSC Secretariat, NYSC Seretariat,

Railway Bye-Pass, Federal Secretariat,

Makurdi, Maiduguri,

08023511846 08165730046



Nevkaa Nathaniel Shehu Hassan Minna

Tel: 08069625266 08165865805


9. CROSS RIVER STATE 10. DELTA STATE



KM 5, Murtala Mohammed Way Federal Secretariat

Ikot- Ansa, Calabar Asaba

08034800685

[email protected] 08064126789


Godwin O. Okomah Ugenyi Mercy E

08167733464 07038428640


11. EBONYI STATE 12. EDO STATE










NYSC Secretariat, NYSC Secretariat,

Plot 10, Aguogboriga Est, 2 Red Cross Road,

Abakaliki-Enugu Expressway, off Ikpokpan Rd,off Sapele

Rd,

Abakalikali Rd, Benin City

08133786519 08022729750

[email protected] [email protected] State Focal Officer State Focal Officer

Mrs. Ajah F.N Emmanuella, O. OKONKWO

Tel: 08136499008 Tel: 08035952949

[email protected]

13. EKITI STATE 14. ENUGU STATE



KM 2, Iyin Road, 2 Abakaliki Road,

Ado-Ekiti, GRA, Enugu

08033625243 08038334440



Mr. Owolabi David Seyi Amechi Lynda Chika

Tel: 08036041718 Tel: 08032613794


15. FCT 16. GOMBE STATE

FCT Coordinator The State Coordinator








25 Ndola Crescent, Off FMC Ashaka Rd

Zone 5,Wuse, Abuja Gombe

08033581133 08037752927



Okpako Grace Konto Mathias M.

Tel: 08037038123 08034275512


17. IMO STATE 18. JIGAWA STATE



Aladinma Housing Est, Kiyawa Road,

Owerri, Dutse

08033740559 08037742993



Orisa, P. Nkiruka (Mrs) Hamisu Abdullahi

Tel: 08034175335 Tel: 08035912887

[email protected]

[email protected]

19. KADUNA STATE 20. KANO STATE



Durba Camp Gwarzo Road

Kinshasa Rd, Near BUK Old Campus

Kaduna Kano









08131913334 08062137311/08023580096



Bar. Adiele Sandra N.O Nasiru Haliru

Tel: 08063057792 Tel: 08065870353


21. KATSINA STATE 22. KEBBI STATE



Federal Secretariat Complex 4 Olusegun Obasanjo Way,

Beside FIRS, Gwadandaji

Katsina Birnin Kebbi

08075757732 08034362657



Yusuf Nadada Kubiangha, Ekeng Ita

Tel: 07038496644 Tel: 08036007381

[email protected]

23. KOGI STATE 24. KWARA STATE

State Coordinator State Coordinator


Lokoja-Okene Rd, Ahmadu Bello Way

Lokongoma Phase I, Lokoja GRA, Ilorin

08033384547 08034503113













Jibrin Nuhu Mr. Ayu Maurice I

Tel: 08065164850 Tel: 07033500801


25. LAGOS STATE 26. NASARAWA STATE



Old Census Office Opposite LGEA Pri. SCh

Babs Animashaun St KwandareRd,Tudun

Gwandara

Lagos Lafiya

Tel: 08065522674 08036874082/07055878788



Mrs. M. M. Omaji Mr. Unogwu Jacob

Tel: 08028546930 Tel: 07035165665


27. NIGER STATE 28. OGUN STATE



Behind Zenith Bank, Federal Secretariat

Paiko -Minna Rd, Minna Abeokuta

Tel: 066-221547 Tel: 039-241790

08177421326 08036661252











Bala Mohammed Baba Mr. Abdulsalam A.A

Tel: 08034748054 Tel: 080398658480

[email protected]

29. ONDO STATE 30. OSUN STATE


NYSC Secretariat NYSC SEcretariat

Federal Secretariat, New Ikurun Road,

Igbatoro Rd, Akure Osogbo

08035955422 08168084245



Mr.Oyegbade, Ademola Mr.Fagbemi Olugbenga

Tel: 08065711932 07034809087


31. OYO STATE 32. PLATEAU STATE



Agodi Gate Miango Low-Cost Rd

Ibadan Jos

08036228426 08034057996









[email protected]

nyscplateauofficial@ya

hoo.com


Obayelu Rossylyn M Anusionwu Paul

Tel. 08032105214 Tel: 08169775194

33. RIVERS STATE 34. SOKOTO STATE



40 Ikwerre Rd, Mile I Kalambaina Rd

Diobu, Port Harcourt Sokoto

08038080871/08162257063 08035826100



Helen Anulika Anyaeze Saminu Sonni Sule

08055420162,07034787031 Tel: 07038749624

[email protected]

35. TARABA STATE 36. YOBE STATE



118 Hammaruwa Way Federal Secretariat

Jalingo Damturu

07069727098 08037246098













Odeyemi Tayo J. Chuhwak Moses Choji

08066373870 08065554187

[email protected]

37. ZAMFARA STATE

State Coordinator

NYSC Secretariat

J2 behind Commissioner’s Quarters,

Off Sokoto by-pass, Gusau

08034500624

[email protected]

State Focal Officer

Bulus Rimamsikwe

08062702139

[email protected]




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