national database and registration authority...
TRANSCRIPT
National Database And Registration
Authority (NADRA)
National Database And Registration
Authority (NADRA)
Shabaz Tahir Nadeem
Deputy Director, ICT Administration, Islamabad
National Identity Card SystemNational Identity Card System
(NICS)(NICS)
�� Official title of Initiative: NIC SystemOfficial title of Initiative: NIC System
�� Duration:Duration: Ongoing since 2000Ongoing since 2000Duration:Duration: Ongoing since 2000Ongoing since 2000
�� Partners:Partners: Public Sector initiativePublic Sector initiative
•• InitialInitial StagesStages•• NationalNational DatabaseDatabase OrganizationOrganization (NDO)(NDO) waswasestablishedestablished underunder MinistryMinistry ofof InteriorInterior
•• NationalNational DatabaseDatabase waswas possiblepossible duedue totoinformationinformation gatheredgathered throughthrough ““NationalNational DataDataFormsForms”” duringduring thethe PopulationPopulation CensusCensus 19981998
Background & EstablishmentBackground & Establishment
FormsForms”” duringduring thethe PopulationPopulation CensusCensus 19981998
•• TheThe EmergenceEmergence ofof NADRANADRA•• NADRANADRA OrdinanceOrdinance 20002000
•• ToTo catercater forfor aa cohesivecohesive andand unifiedunified approachapproach ininbothboth RegistrationRegistration andand SocialSocial fieldsfields NADRANADRA waswascreatedcreated onon 1010 MarchMarch 20002000 byby mergingmerging thetheNationalNational DatabaseDatabase OrganizationOrganization (NDO)(NDO) andandDirectorateDirectorate GeneralGeneral ofof RegistrationRegistration
ObjectivesObjectives
�� Custodian of Pakistani Identity Custodian of Pakistani Identity
�� Reliability (Restoring National & International Reliability (Restoring National & International
Confidence)Confidence)
�� National Information Infrastructure National Information Infrastructure
�� Customer Care Customer Care
�� Corruption FreeCorruption Free
�� Convenience and EfficiencyConvenience and Efficiency
Overall ApproachOverall Approach
Indigenously creation of a centralized Indigenously creation of a centralized
Data Warehouse, Network Data Warehouse, Network
Infrastructure and Interactive Data Infrastructure and Interactive Data
Acquisition Systems to issue secure Acquisition Systems to issue secure Acquisition Systems to issue secure Acquisition Systems to issue secure
Computerized National Identity Cards Computerized National Identity Cards
(CNIC). Also to provide base for the (CNIC). Also to provide base for the
better governance of Pakistan and better governance of Pakistan and
prove as a model organization for prove as a model organization for
Public Sector of Pakistan. Public Sector of Pakistan.
Information SystemsInformation Systems
System HardwareSoftwareDatabases
Information
Standards/Procedures
DataProcessing
DatabaseManagement
DatabasesNetworks
Collected,Processed,Stored,
Transmitted
IS PersonnelUsers
Knowledge Management
Decision Support
Alliances &E-Business
Administrative StructureAdministrative Structure
Headquarter Islamabad (HQ)Headquarter Islamabad (HQ)
Regional Headquarters (RHQ)Regional Headquarters (RHQ)Karchi, Quetta, Sukhar, Multan, Lahore, Karchi, Quetta, Sukhar, Multan, Lahore,
Sargodha, Peshawar and Islamabad Sargodha, Peshawar and Islamabad
District Registration Offices (DRO)District Registration Offices (DRO)District Registration Offices (DRO)District Registration Offices (DRO)
NADRA Swift Registration Centre (NSRC)NADRA Swift Registration Centre (NSRC)
Sub DRO (SDRO)Sub DRO (SDRO)
Satellite Swift Registration Centre (SSRC)Satellite Swift Registration Centre (SSRC)
Mobile Van Registration Centre (MVRC)Mobile Van Registration Centre (MVRC)
StructureStructure……
Chairman
Board of Governors
RHQ’s DirectoratesPrinting Facility
NSRC’s DRO’s SSRC’s
MVR’s SDRO’s
National Dataware House
Technical StructureTechnical Structure
User and Feeder AgenciesUser and Feeder Agencies(Concept to Reality)(Concept to Reality)
�� SharingSharing ofof NationalNational DataData isis basedbased ononMutualMutual InterfacingInterfacing�� FederalFederal && ProvincialProvincial MinistriesMinistries
�� ElectionElection CommissionCommission ofof PakistanPakistan
�� PrivatePrivate AgenciesAgencies involvedinvolved inin DevelopmentalDevelopmental WorkWork
�� CentralCentral BoardBoard ofof RevenueRevenue
�� ExciseExcise andand TaxationTaxation DepartmentDepartment
�� LandLand RevenueRevenue DepartmentDepartment
�� AutonomousAutonomous // SemiSemi--AutonomousAutonomous BodiesBodies likelike WAPDA,WAPDA, PTCL,PTCL,
etcetc..
�� CivilCivil ForcesForces
�� ArmedArmed ForcesForces
�� FederalFederal AndAnd ProvincialProvincial PolicePolice
�� FederalFederal InvestigationInvestigation AgencyAgency
Expected AdvantagesExpected Advantages�� EliminationElimination ofof bogusbogus andand duplicateduplicate cardscards
�� EnhancedEnhanced AuthenticityAuthenticity ofof PakistaniPakistani PassportsPassports
�� ControlControl overover IllegalIllegal immigrationimmigration andand relatedrelated socialsocial problemsproblems
�� EffectiveEffective LawLaw EnforcementEnforcement andand AdministrativeAdministrative ControlControl
�� DemographicDemographic DataData forfor PlanningPlanning ofof SocialSocial SectorSector andandInfrastructureInfrastructure ProjectsProjects
�� ReliableReliable DataData onon PopulationPopulation�� ReliableReliable DataData onon PopulationPopulation
�� EquitableEquitable ResourceResource AllocationAllocation andand DistributionDistribution
�� Planning and Functioning of Government OfficesPlanning and Functioning of Government Offices
�� Monitoring of Social Sector ProjectsMonitoring of Social Sector Projects
�� Broadening of Tax base and Revenue Generation Broadening of Tax base and Revenue Generation
�� UtilityUtility CompaniesCompanies andand PublicPublic SectorSector Corporations'Corporations' PerformancePerformance
�� AssistanceAssistance inin EffectiveEffective LawLaw EnforcementEnforcement andand AdministrativeAdministrativeControlControl
Products & ProjectsProducts & Projects
�� Current ProductsCurrent Products�� Computerized National ID Cards (CNIC)Computerized National ID Cards (CNIC)
�� National ID Cards for Overseas Pakistanis (NICOP)National ID Cards for Overseas Pakistanis (NICOP)
�� Pakistan Origin Card (POC)Pakistan Origin Card (POC)
�� Children Registration Certificate (CRC)Children Registration Certificate (CRC)
�� Machine Readable Passports (MRP)Machine Readable Passports (MRP)
�� Vehicle Identification and Monitoring System (VIMS)Vehicle Identification and Monitoring System (VIMS)�� Vehicle Identification and Monitoring System (VIMS)Vehicle Identification and Monitoring System (VIMS)
�� ProjectsProjects�� National Data WarehouseNational Data Warehouse
�� Swift Registration CentersSwift Registration Centers
�� Electoral RollsElectoral Rolls
�� Billing Machines (KIOSK)Billing Machines (KIOSK)
�� Geographical Information SystemsGeographical Information Systems
�� Network Information InfrastructureNetwork Information Infrastructure
�� Earthquake Affected Registration Earthquake Affected Registration
• VeriSys
• BioSys
• Machine Readable Passport – Readable Visa Project
• Automatic Border Control System
• Online Bill Payment Kiosk
• Computerized Birth Registration Certificate
NADRA Revolutionary PRODUCTS
• Computerized Birth Registration Certificate
• Vehicle Identification & Tracking System
• Driving License with RFID
• Geographical Information System
• Integrated Security Solutions
• Person Identification Devices
• Job Evaluation System
• Project Management Services
The Computerized National ID Card
(CNIC) includes a sophisticated array of
security features to safeguard against
fraud and improper use. The CNIC
Computerized National Identity Card
fraud and improper use. The CNIC
contains machine-readable information,
although characteristics can be seen
with the naked eye and others must be
verified using optical aids. The special
characteristics of the CNIC will protect
its integrity.
Among other cards, NADRA
Ordinance envisages issuance of
cards to Pakistani
workers/emigrants and citizens
/resident abroad and Pakistanis
holding dual nationality who have
got themselves registered under
the NADRA Ordinance. This card is
National Identity Card for Overseas
Pakistanis
the NADRA Ordinance. This card is
known as the National Identity
Card for Overseas Pakistanis
(NICOP). On account of its utility, it
is an identification document
usable in place of NIC whenever
required. However NICOP is more
than just an identification
document.
A person shall be an eligible foreigner of
Pakistan origin or eligible for Pakistan Origin
Card if he is a foreigner; and he had been a
citizen of Pakistan at any time during his life.
Among other cards, NADRA Ordinance
envisages issuance of cards to foreigners of
Pakistani origin who have got themselves
Pakistan Origin Card
registered under the NADRA Ordinance. This
card is called the Pakistan Origin Card. On
account of its utility, it is an identification
document usable in place of NIC whenever
required. However POC is more than just an
identification document.
Child registration is the fundamental right that
every country should provide to the children of
its citizens. The right of name and nationality is
ensured in Article 7 of the United Nation
Convention on the Rights of the Child, where
Pakistan was a signatory. Children registration
is essential not only for their identity but also
for governments for their social services’
planning. It ensures the availability of health
Child Registration Certificate
planning. It ensures the availability of health
and educational facilities to the children.
Registration is a proof that is needed for a
number of services and it recognizes the child
as a citizen of a country with rights to be cared
for. Despite of all the policies and legislations
for birth registration, Pakistan has not been
able to achieve the targets and many children
in Pakistan are still deprived of this
fundamental right.
Automatic Border Control System
Supplementing the electronic
passports is the state-of-the-
art border control system
designed for immigration
authorities to efficiently
process all arrival and
departures at airports, railway
stations and bus terminals.
The Automated Border
Control (ABC) is a fully
automated immigration control system linked with
the central database that makes full use of the e-
Passport not only by reading all electronic
passports but also performs Facial Recognition as
well as fingerprint Identification to positively identify.
This system is capable of reading and processing
all e-Passports as well as all identity documents
such as the National Identity Cards for Overseas
Pakistanis.
ONLINE BILL PAYMENT Kiosk
The Online Payment Kiosk is designed to
enable utility bill payments as well as
perform electronic banking after proper
authentication from biometric and online
verification systems using the
computerized national identity cards.
Additional Benefits• Offers online banking and other
services reducing teller lines andservices reducing teller lines and
labor costs.
• User-friendly touch-screen increases
throughput and speeds-up
transaction time.
• Kiosks installed at offsite/remote
locations offer convenience and
more timely payments.
• Selection of English and Urdu
options empower all customers to
use the kiosk easily.
• Security algorithms ensure safety in
every online transaction.
CHILD BIRTH REGISTRATION
CERTIFICATE
To Develop A Data Entry And Acquisition
System For The Issuance Of
Computerized Birth Registration Certificate
(CBRC) At Union Council Level With An
Online / Web Based Monitoring Facility To
Designated Government Officials, Having
The Status Report For A Particular
Application With An Added Feature Of
Management And Statistical Report And ToManagement And Statistical Report And To
Develop The Back End Process And
Procedures To Transform, Extract And
Load The Data Into National Data
Warehouse
VEHICLE IDENTIFICATION &
MONITORING SYSTEM
The project dimension include the
computerization of the manual data
acquisition process, electronically
registering vehicles, assigning a
unique Vehicle Identification Number
(identity) to each vehicle, creating(identity) to each vehicle, creating
linkages with the owner by virtue of
their Computerized National Identity
Card and tracking the on-road
vehicles in case of theft etc.
NADRA used Radio Frequency
Identification Device (RFID)
technology to track on-road vehicle.
We have developed the end-to-end
software, customized the hardware
for placement at outdoor ‘manned’ &
‘automated’ check-posts and
developed control console in-house
to create this state-of-the-art system.
DRIVING LICENSE WITH RFID
The prevailing turmoil and security concerns in
the world demand robust identification and
verification systems that allow authorities to be
constantly vigilant and thus prevent any kind of
unlawful acts. NADRA recognizes its
responsibility in doing whatever it can to
enhance the security of documents and to
improve public safety and national security.
This new Driver’s License makes it harder to
counterfeit or steal driver’s licenses, by adding
the RFID computer chips. These RFID tags foil
identity theft and prevent criminals from using
false documents to move about freely.
Job Evaluation System
for all Walks of Life
Among other products, NADRA is
proud to render services in the field
of Job Evaluation and Recruitmentof Job Evaluation and Recruitment
for all walks of life. Job Evaluation
System is a state of the art module
that can evaluate the ability and skill
of candidates in a very convenient
way. This is an online application
which provides the facility to conduct
a nation wide test/selection at the
same time.
ProjectProjectNADRA Swift Registration CentersNADRA Swift Registration Centers
(NSRC)(NSRC)
NADRA Swift Registration Centre NADRA Swift Registration Centre
(NSRC)(NSRC)
�� TheThe SwiftSwift registrationregistration centerscenters (NSRC's)(NSRC's) ConceptConcept�� OneOne--stopstop--shop,shop,
�� DesignedDesigned toto eliminateeliminate inaccuracyinaccuracy inin thethe rere--issuingissuing ofofthethe IDID cardscards
�� ByBy minimizingminimizing humanhuman interventionintervention inin handlinghandling NICNICformsforms asas seenseen inin thethe pastpast experienceexperience..formsforms asas seenseen inin thethe pastpast experienceexperience..
�� TheThe NSRCNSRC conceptconcept isis toto provideprovide superiorsuperior serviceservice totothethe citizenscitizens ofof Pakistan,Pakistan, andand toto introduceintroduce aa corporatecorporatecultureculture inin thethe publicpublic serviceservice environment,environment, tryingtrying totobreakbreak freefree fromfrom thethe existingexisting shacklesshackles ofof corruption,corruption,unun--professionalism,professionalism, andand redred tapeismtapeism
NADRA Swift Registration CenterNADRA Swift Registration Center
(NSRC)(NSRC)�� ProcessProcess
�� TheThe principalprincipal ofof livelive datadata capturecapture
�� SystemSystem requiresrequires thethe applicant'sapplicant's presencepresence withwith theirtheir oldold NIC'sNIC's
�� WithWith otherother relatedrelated documentationdocumentation toto processprocess aa CNICCNICapplicationapplication
�� ApplicantsApplicants areare professionallyprofessionally guidedguided throughthrough aa processprocessofof::ofof::�� DataData EntryEntry
�� PhotoPhoto ImagingImaging
�� SignatureSignature andand ThumbThumb ImpressionImpression CaptureCapture
�� UsingUsing latestlatest technologytechnology andand
�� ExpertExpert assistanceassistance fromfrom thethe trainedtrained staffstaff
�� CommitmentCommitment�� OurOur mottomotto ""IdentificationIdentification withwith convenienceconvenience““
�� WeWe treattreat eacheach customercustomer asas aa VIPVIP
Attested Form Received Verified ?
Islamabad DWH
Verification Verified
DRO Record
Uploaded to NDWH
Attested Form &
Required Documents
Printing Facility
Not Verified
DWH Verification
Verified
Complaint Management System
Complaint Management System
logs and resolves the complaints
received directly from applicants
(visiting in person) or through
applications, E-mail & Fax. A team
is organized to respond to
applicants and resolve queries by
using CRM and CMS applicationsusing CRM and CMS applications
with a view to persuade concerned
branches/people to expedite the
complaint resolution. Complaints
Centers in addition to resolving
complaints also acting as
information centers providing all
information regarding NADRS’s
products.
Information SystemsInformation Systems
(NADRA)(NADRA)(NADRA)(NADRA)
IS related PowersIS related Powers
�Multipurpose Databases
�Data Warehouses
�Networking
�Interfacing of Databases and Related Facilities
�Information Sharing
National Information InfrastructureNational Information Infrastructure
(NII)(NII)
�� Country wide data communication networkCountry wide data communication network
�� EE--Governance Governance �� EE--Governance Governance
�� Automated fingered identification systemAutomated fingered identification system
�� Mutual InterfacingMutual Interfacing
�� User and feeder AgenciesUser and feeder Agencies
HardwareHardware
�� Computer Computer AccessoriesAccessories
�� Camera Camera
�� Thumb DigitizerThumb Digitizer
�� Signature ScannerSignature Scanner
�� Mini Frame Mini Frame
�� Data Storage Data Storage
�� Depositories Depositories
�� Sattelite Sattelite �� Signature ScannerSignature Scanner
�� Form ScannerForm Scanner
�� SwitchSwitch
�� PrinterPrinter
�� LEDsLEDs
�� SpeakerSpeaker
�� Fiber Optic Fiber Optic
�� Web Server Web Server
�� Printing FacilityPrinting Facility
�� Billing Machines Billing Machines
�� RFIDs RFIDs
�� BIO Metric Sensors/ BIO Metric Sensors/
Detectors Detectors
SoftwareSoftware
�� Microsoft Windows 2000 Advance ServerMicrosoft Windows 2000 Advance Server
�� FTRC ApplicationFTRC Application
�� SQL ServerSQL Server
�� Perl LanguagePerl Language�� Perl LanguagePerl Language
�� PDMSPDMS--Urdu FontUrdu Font
�� CRM ApplicationsCRM Applications
�� Online Verification ApplicationsOnline Verification Applications
NetworkNetworkNSRC PRI RHQ
Filter
FTP Islamabad FTP Multan
Reverse Population Data
Using Dialup
FTP Islamabad FTP Multan
Daily Reports & other Important Documents
1.Batches2. CRM Files
3.Daily ReportsIslamabad Server
Using Satellite
PKN
KWLSWLPKN LHR 1
SWL
PKN
KWL
VHR
KVL
RWP II
MUR
AJK
CHK
ISL
RWP I
HQIslamabad
VHR
KVL
MCN
SQB
RYK
Multan
BWP
RHQMultan
KWL
LHR 2
NRV
PAT
GUW
GUJ
QSR
RHQLahore
Connected with Satellite
Connected Using FTP
DatabasesDatabases
��Modes/ Types of DataModes/ Types of Data
��English English
��Urdu/ Sindhi Urdu/ Sindhi
��Numeric Numeric ��Numeric Numeric
��Date & Time Stamps Date & Time Stamps
�� Images Images
��Wavelet Sequential Query Wavelet Sequential Query (WSQ)(WSQ)
��Facial RecognitionFacial Recognition
DatabasesDatabases
�� TechnologiesTechnologies
�� TeraData (Both in Urdu & English)TeraData (Both in Urdu & English)
�� Oracle Oracle
�� SQL Server SQL Server �� SQL Server SQL Server
�� Capacities Capacities
�� At NDWH At NDWH �� 1500 TB (60%) Extendible1500 TB (60%) Extendible
�� At Each NSRC At Each NSRC ��Server Contains 5 X 40 GB HDDServer Contains 5 X 40 GB HDD
Main DatabasesMain Databases
�� Fast Track Registration Centre (FTRC)Fast Track Registration Centre (FTRC)
�� FTRC_BackupFTRC_Backup�� FTRC_BackupFTRC_Backup
�� Customer Relationship Management Customer Relationship Management
(CRM)(CRM)
FTRC Database
Computerized ID Scheme
Coding SchemeCoding Scheme
�� Area (Province) Area (Province) 11--88
�� Divisions Divisions 1111--8282
�� Districts Districts 111111--824824Districts Districts 111111--824824
�� Tehsil Tehsil 11111111--82418241
�� Halqa Code Halqa Code 11111011111101--82412018241201
�� Patwar Patwar 111110101111110101--…………..
�� City City 1111101010111111010101--…………
SecuritySecurity
��Fire walls Fire walls
��Anti Virus Anti Virus
��Encrypted Data Encrypted Data ��Encrypted Data Encrypted Data
��Secure Socket layer (Safe Zone)Secure Socket layer (Safe Zone)
��Login Dependant AccessLogin Dependant Access
BackupBackup
�� Keeping the Network MovingKeeping the Network Moving
�� Main task of the IS PeopleMain task of the IS People
�� Backup Routine Backup Routine
�� Recovery Recovery
�� Multiple Backups Multiple Backups
Factors for SuccessFactors for Success
�� Indigenous developmentIndigenous development
�� Reliance on best practicesReliance on best practices
�� Adherence to high security standardsAdherence to high security standards�� Adherence to high security standardsAdherence to high security standards
�� People friendly approachPeople friendly approach
Potential for ReplicationPotential for Replication
International ClientsInternational Clients
Lateral/internal replicability exhibited via adoption of NIC System for various
transaction such as bill payments, surveys, tax returns verifications etc.
ClientsClients ProjectsProjects
Government of SudanGovernment of Sudan Civil Registration ProjectCivil Registration Project
Government of KenyaGovernment of Kenya Passport Issuing SystemPassport Issuing System
Government of BangladeshGovernment of Bangladesh High Security Driver’s LicenseHigh Security Driver’s License
International ClientsInternational Clients
Problem AreasProblem Areas
�� General PublicGeneral Public�� Lack of Public AwarenessLack of Public Awareness
�� Initial mindset regarding NADRAInitial mindset regarding NADRA
�� CustomersCustomers�� Unsatisfied Customers Unsatisfied Customers
Forms with ObjectionsForms with Objections�� Forms with ObjectionsForms with Objections
�� Strategic IssuesStrategic Issues�� Lack of Compatibility and Coordination between the Lack of Compatibility and Coordination between the
old and New Setupold and New Setup
�� Setup has to Support itself Setup has to Support itself
�� IS & Operation FactorsIS & Operation Factors�� Infrastructure Infrastructure
�� Gaps in Information Sharing Gaps in Information Sharing
ReferenceReferenceNADRANADRA’’s Websites WebsiteNADRANADRA’’s Websites Website
(www.nadra.gov.pk)(www.nadra.gov.pk)
Question & AnswersQuestion & AnswersFeel Free to ask question Feel Free to ask question Feel Free to ask question Feel Free to ask question
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