national and global public inclusive infrastructures
DESCRIPTION
“Using the cloud to automatically personalize interfaces and materials for those facing difficulties due to disability, literacy or aging: the future of social clouds and inclusive infrastructures”TRANSCRIPT
© 2010 Trace Center - University of Wisconsin -Madison
National and Global Public Inclusive Infrastructures
Gregg Vanderheiden Ph.D.Trace R&D CenterUniversity of Wisconsin- Madison
Workshop at ONCE2010-10-05
© 2010 Trace Center - University of Wisconsin -Madison
Everything should be made as simple as possible – but no simpler
Albert Einstein
- I wish that we had a simple problem to
present - and a simple solution. We don’t. It
isn’t. - But we think we CAN create a solution that is
simple to users, public, and government/policy
– but, like a car, it will be simple only if you
don’t look under the hood.
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© 2010 Trace Center - University of Wisconsin -Madison
Key Problems Looming - Many causes
1. Internet will no longer be optional – yet many can not access or use it Essential for participation in education, employment, commerce, civics, health and safety
2. Access solutions don’t exist for everyone• Not available for some types, degrees & combinations of disability, or functional limitation
3. Current solutions won’t work for all of the new technologies emerging- Cloud computing, Web 2.0, 1 million authors of next gen apps
4. Access solutions are too complex• Not just for many users, but also public access points, companies, and even governments
5. Fear of the internet combined with complexity stops many Fear of what happens to you / comes to you - and no understanding of how to prevent it.
6. Access solutions are hard to find & find out about• Many do not know that any solutions exist – so it doesn’t occur to them to even search for one
7. Many can’t afford the high cost of access solutions they need• Again, not just users. Public access points and even governments can’t afford the cost for all
In addition people need access to all the computers they encounter, at work, home, community, etc. Not just one that is set up for them somewhere.
© 2010 Trace Center - University of Wisconsin -Madison
Underlying Problems / Needs(Things that contribute to the primary problems/needs)
Limited market/sales for AT Vendors Contributes to cost – and is vicious cost/sales circle
High cost for new innovators to get into the market – get to market Contributes to limited new products, - limited innovation, Part of reason solutions don’t exist for many disability types
Limited support for research and development in this area Limits involvement of some of our best researchers Keeps students (and their faculty) from entering this field
Limited communities of practice - (need for capacity and community building) Researcher (see above), Service Delivery personnel, Awareness People,
Mavens, Policy People Limited continuity of funding
Continuity is a severe problem: Funding comes and goes causing turnover. Underfunding causes burnout. Prevents depth from developing. Causes gains and expertise to be lost.
© 2010 Trace Center - University of Wisconsin -Madison
4 part Strategy
1. Foster innovation in accessibility and expand the market for innovative vendors
2. Maximize the portion of accessibility that can be addressed through ordinary market mechanisms -- and minimize the portion that must be served through government or philanthropic intervention.
3. Maximize the accessibility of mainstream products.
4. And figure out how to provide basic access for those that regular market forces still cannot reach, even with the above.
© 2010 Trace Center - University of Wisconsin -Madison
Situation and Approach
Addressed by Assistive
Technologies
Addressed by Universal Design
(built-in)
Cannot fill the gap with
government funded
or philanthropic access
efforts. Too large
© 2010 Trace Center - University of Wisconsin -Madison
National and Global Public Inclusive Infrastructures
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© 2010 Trace Center - University of Wisconsin -Madison
Three Key Goals
Simplify • To users - Public Access Points - Companies - Gov
Provide solutions for all (all types of disabilities, literacy, & aging)
• One Size does NOT fit all ----
Provide solutions for emerging technologies• Technology is getting away from us
• Need to empower and facilitate developers of all types
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© 2010 Trace Center - University of Wisconsin -Madison
What if…
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We had Auto-Personalization
Interfaces that automatically change into a form that users can understand and use
Content that automatically comes, or is changed into, a form that people can understand and use
© 2010 Trace Center - University of Wisconsin -Madison
What if…
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© 2010 Trace Center - University of Wisconsin -Madison
What if…
An elder – with any set of abilities or limitations
1. Could quickly and easily determine what would help them - and then to store that information safely for future use.
2. Then use those stored preferences to invoke the access features, technologies and services they need - anywhere on any device they need to use
© 2010 Trace Center - University of Wisconsin -Madison
What if…
We could make it so that when anyone approached a computer or other device…
…. the device would automatically change to something that would work for them
- Something that was simple
- Something that was familiar
For example • If an older person wanted to be able to communicate with children and
with nieces and nephews
- Chat
- Picture sharing….
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Instead of these three simple activities
(email, chat, picture sharing)
looking like ….
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© 2010 Trace Center - University of Wisconsin -Madison
Instead what if ….
EmailChat (text, voice and video)
Picture sharing
could look like this….
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© 2010 Trace Center - University of Wisconsin -Madison
What if……..
© 2010 Trace Center - University of Wisconsin -Madison
What if
Countries that don’t have AT, or only have a couple types
Could localize a set of free and commercial AT and make it available in their language to all people in their country
• And it would update along with the full set – to continue to work with new IT that is constantly being released
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© 2010 Trace Center - University of Wisconsin -Madison
What if …
In the future
• People just wear a ring.
• And when they walk or roll up to a device, they just touch the ring to the device and it changes into a form they can use.
- For an elder – it might make it simpler and with larger text
- Any computer
- Any phone
- Their thermostat
- Their oven
- Their clothes washer
- The TV control in the hotel
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© 2010 Trace Center - University of Wisconsin -Madison
Three Key Goals of NPIIs
Simplify • To users - Public Access Points - Companies - Gov
Provide solutions for all• One Size does NOT fit all
Provide solutions for emerging technologies• Technology is getting away from us
© 2010 Trace Center - University of Wisconsin -Madison
The NPII (GPII) Concept
Building a disability, technology and platform independent ‘inclusive infrastructure’
• To grow all types of access (BI, AT, CS, AOD)
• To spur innovation (new solutions) (Idea-to-market)
• To increase markets and lower costs (More solutions – more served)
• To address the problems of complexity (Simpler for all)
• To provide access to emerging cloud technologies (Future proof)
• To create an internationally scalable base that facilitates the creation of affordable solutions for all - everywhere (Outreach)
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© 2010 Trace Center - University of Wisconsin -Madison
Key Components -
Grouped by 3 key goals - “Three legs of a stool”
1. A way for people to determine what would help them - and then to store that information safely for future use.
2. A way to use their stored preferences (and permissions) to invoke the access features, technologies and services they need
3. Tools and infrastructure to allow diverse developers and vendors to create new solutions - and easily and cost effectively move them to market and availability to users who need them.
© 2010 Trace Center - University of Wisconsin -Madison
1) A way for people to determine what would help them - and then to store that information safely for future use.
There is a Fix for that• Awareness progthem – and where to start looking.ram so that everyone knows
that there are things that can make ICT easier for
Extended Usability Wizard• On-line evaluation tool that allows people to find out how what types of things
would make ICT easier for them to use.
Private Preference & Permission System• Ability to securely and privately store their preferences so they can uses them
later to shop and to change things to work for them.
Matchmaker• To find everything that matches a person's needs & preferences.
Safe Source• Open marketplace: all that is safe to download and try.
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© 2010 Trace Center - University of Wisconsin -Madison
2) A way to use their stored preferences to invoke the access features, technologies and services they need - anywhere on any device they need to use.
Private Preference & Permission Server (see also above)• Also provides users with the ability to privately and anonymously use their
preferences and settings anywhere.
Unified AnyWhere Delivery System• Infrastructure for delivering any combination of settings and AT (commercial and
public) -- anywhere, anytime, any device.
Auto-Personalization Services• Automatically personalizes the user interface on devices and adapts content based
on user preferences and needs.
Caption & Description Finder• Finds captions, descriptions, or other supplemental information for video or images
if they exist anywhere.
Assistance On Demand• Infrastructure to build and deliver automated and human Assistance on Demand
services
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© 2010 Trace Center - University of Wisconsin -Madison
3) Tools and infrastructure to allow diverse developers and vendors to create new solutions - and easily and cost effectively move them to market and availability to users who need them.
Tool Kit & Parts Store & Development environment• Components to facilitate others in building access solutions and services.
- Built in, Platform, Network Services (computer, and human)
Assistance on Demand Infrastructure (see above)• Infrastructure also makes it easy for vendors to create and offer new automated
and human services on demand
Safe Source/Marketplace (see above)• A marketplace that makes it easy for users to find all that is available, would
also make it easy for new developers to get their products seen and disseminated to users.
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© 2010 Trace Center - University of Wisconsin -Madison
Summary
Where tech is going – many people with disabilities and aging can’t currently follow- Yet access to BROADBAND is rapidly becoming critical to participation
Government can’t currently afford to develop all solutions and provide access to all- - And Private Sector can only (afford to) reach 15% with current approach
NEED A PARADIGM SHIFT
Need to find ways that government can invest a relatively small amount that will facilitate private sector solutions
- Infrastructure (Develop and op) - to lower costs, increase competition & innovation, and enable new approaches (that are more efficient, simpler, and address more disabilities)
- Awareness - to grow the market, lower costs, reach more people
- Tools - to lower bar for new researchers, innovators, and vendors; to increase interoperability
- Research Support - to create a community of practice; to allow sustained effort or researchers to make careers in this area
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© 2010 Trace Center - University of Wisconsin -Madison
Opportunity
We have an unprecedented opportunity to change accessibility in very fundamental ways
make it cost less to develop and deploy and reach more people (we currently get to 15% or so) and serve disabilities and aging groups we don't now
We also have a chance to build access that will work with the new technologies that are coming (that won't work with many of our current access strategies)
Finally, we have the opportunity to build something that can be replicated locally in other countries
countries that don't have good access technologies or infrastructure allowing them to create their own full range of access solutions– by localizing
solutions from an NPII and delivering them via their own NPII.
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© 2010 Trace Center - University of Wisconsin -Madison
Who
Mainstream industry
AT industry
Consumers and consumer advocates
Researchers & developers
Policy makers
International participants
Unique combination
Adoption built in
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© 2010 Trace Center - University of Wisconsin -Madison
Thanks
Contact informationGregg Vanderheiden [email protected] 692-5281 (cell)
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© 2010 Trace Center - University of Wisconsin -Madison
Thanks
Contact informationGregg Vanderheiden [email protected] 692-5281 (cell)
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© 2010 Trace Center - University of Wisconsin -Madison
Thanks
Contact informationGregg Vanderheiden [email protected] 692-5281 (cell)
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© 2010 Trace Center - University of Wisconsin -Madison
Thanks
Contact informationGregg Vanderheiden [email protected] 692-5281 (cell)
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© 2010 Trace Center - University of Wisconsin -Madison
Questions
What does this all look like to you?
How does this align with your priorities?
Part of this is long term infrastructure
- How can this be done in Europe? How funded? Impl. In/Out of gov?
How to handle international collaboration
- How can we work together to create this capability
Your thoughts?
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