mypa office services

“A highly professional service that has directly led to an increase in profits within my business.”

Our globally unique answering services offer your business an entirePA team simply to focus on answering all enquiries no matter wherethey come from, exactly as if based in your office. We only work withsmall to medium sized businesses, and we are committed to making apositive difference to the lives of our clients, and their clients alike.

myPA office | 0800 999 0004 | mypaoffice.com

We answer:

Telephone

Live Help

Contact forms

Social Media

Email

24 7

- Letting Agent

When your existing or potential customer contacts you and if you can’t take the call, they are seamlessly diverted to your PA team -- each call is answered promptly and professionally in your business name. Your PA team are real, genuine people, recruited because of their loving nature and customer service skills. Updates or new instructions are quickly implemented and your PA’s work with you to build a useful portfolio, uniquely customised to handle your calls to a reliable and impressive standard. By combining frequent training with a fully dedicated approach, your PA will understand your needs and how best to handle your enquiries.

0800 999 0004 | [email protected] | www.mypaoffice.com

Telephone answering Just a few things myPA office can do:

Answer every call professionallyand in your company name

Send messages to you and/oryour colleagues

Transfer calls such as newenquiries (optional)

Answer specific questions, useyour website and much more

“I wouldn’t be without myPA office, we’ve made so much progress since not beingstuck in the office!”

- Building Firm

Telephone answering

Message optionsYour messages can be delivered by Email, SMS, both or Fax.

Divert optionsDivert all calls -or- calls on engaged tones and no answer.

Set up optionsFast with basic information -or- advanced answering portfolio.


“We love myPA office! The myPA office team are always so polite and helpful. It’s an absolutely amazing service for businesses”

With your calls covered, your PA team enables you to do what you do best whilst never missing new business opportunities. myPA office works as your full time secretary or can simply look after the calls you can’t get to. This gives you peace of mind during meetings in or out of the office, whilst travelling, on holiday or when focusing on projects.

Message Relay is included in all Telephone answering packages completelyfree. Simply reply to any message your PA sends you with an instruction. Your PA can contact the caller, or wait until they call again.

Try myPA office FREE: One Week Free Trial with no obligation or contract

Message Relay

Be free from missedcalls & engaged tones

Why we’re uniqueWe obsess over the small details

A tailored and active portfolio

Through frequent training and a quantitive portfolio, your PA team handle calls to an executive standard.Your PA can ask multiple questions on calls, fill informs and book appointments. We offer an incredible range of next generation answering services and add-ons that you won’t find anywhere else; making us the only globally unique multi-platform answering and secretarial service - and we love what we do!

0800 999 0004 | www.mypaoffice.com

myPA office works hard to take note of your business preferences and builds a personal and productive relationship between you and your team. By using bespoke software and taking diligent measures, we ensure that important information and updates areclear and accurate when answering your enquiries.

“Perfect for my target market. As adriving school we do lots of marketingon the internet”

- Driving school owner

Live Help answering

Live Help is designed to give your website visitors a free and easy option to get more information,by way of instant messaging. myPA office installs a branded Live Help feature on your website ready for visitors to use, it is automatically connected to your PA who receives a notification when someone wants to chat and instantly answers each request. Live Help is a perfect way to encourage a higher level of interaction on your website, it is both subtle and accessible. We will also activate ‘triggers’ too, welcoming people when they visit and offering assistance.


Setting upis fast and

simple

Userfriendly

Impressiveto potential customers

Full report+ transcript

Packed

- Interaction tracking- Automated translation- Triggers and prompts

with features

“It used to take me hours to call people back, Call Back answeringis an amazing idea!”

This simple service enables your PA to receive a notification when a Call Back request is made onyour website. myPA office calls each request back within minutes; professionally handling enquiriesand requests. Potential customers enjoy an impressive, friendly, and informative customer serviceexperience. Every Call Back request is treated with urgency and reported to you with full information.If you don’t already have a Call Back request form on your website, we can design and install one-or- if you need help with forwarding notifications, we’re happy to help with that too.


Call Back answeringJust a few things myPA office can do:

Professionally introduce themselvesin your company name

Answer general or specific questionsand forward PDF’s or documents

Send messages to you or colleaguesand transfer calls to landlines/mobiles

Collect data and use your website for a specific function or to find information

- Magazine M.D.

Answering add-ons

Message relay

Appointment making

Appointment reminders

myPA office 24-7

Data management

Simply reply to any message your PA sends youwith an instruction. Your PA can contact the caller, or wait until they call again.

You can share single or multiple calendars with myPA office, allowing us to act on potential sales and ease the load for you.

Reduce ‘no shows’ with this powerful add-on.myPA office can schedule a reminder via text after an appointment has been booked.

myPA office helps your business grow and continues to answer all enquiries, even when your office is closed. 24-7 365 days a year.

Data taken whilst answering your enquiries issent to you in a simple database and is updated on a monthly basis.


We’re committed to providing a reliable and highly effective customer service solution, and a genuine boost to the livesof our clients and their clients alike - all over the world.

A summary of whatyour PA can do

- Answer all main points of communication- Informatively answer specific questions- Take detailed messages or transfer calls- Book appointments via shared calendars- Schedule SMS appointment reminders- Contact customers directly with messages- Use your website for a certain function- Use web dashboards or Excel spreadsheets- Send attachments via your business email- Send literature by post with your letterhead- Send you all contact info taken, monthly- Instantly implement instructions / updates

...and more

“myPA office Caroline is always so friendly and our clients loveher! There’s no way I wouldgo back to the phone ringingat random moments. A realbusiness with good heart.”

- Solicitor

myPA office HQ is on the Isle of Wight, England and we actively search for people across the UK who are committed to making a positive difference to join the fast expanding myPA office team. You’ll always find friendly and understanding people, dedicated to giving your potentialand existing customers accurate information in a clear and friendly manner. We pride ourselves on being professional yet welcoming and dynamic, with the aim to become a seamless part of your business. we are always ready when you need us and we will make things a little easier as you do the things you love; at the same time knowing that your business is covered no matter what.


Extra services

Social Media answering

Email answering

Postal Addresses

Telephone numbers

Your PA is notified of comments, messages andtweets and actively responds whilst using proventechniques to further interaction.

myPA office monitors email addresses of your choice whilst responding to enquiries and unsubscibing to junk, time wasting or dangerous material.

We can arrange local or national business addresses with postal forwarding services.

We can arrange geographic or national numberswith a diversion facility already included. (e.g. 0800,(0300, 020) with optional call recording


We’d love to offer you the chance to try our globally unique Telephone answering service for one week with absolutelyzero costs and no obligation. Get in touch and ask to speakwith an executive PA, who will walk you through a quick set-up and answer any questions you may have.

P.S. Thank you for taking the time to learn aboutour services, we hope to speak with you soon!

Love from,

myPA office/mypaoffice /mypaoffice /mypaoffice

1. Starting with a down to earth chat about you and your business. We’ll get to the bottom of your mainfrustrations in business, determine your goals in design, marketing, customer services, accounts, admin,software and how our services can work for you.2. Based on your 1-to-1 conversation, we’ll put together a list of jobs tailored to your exact requirements,and project manage all tasks with your PA team according to your chosen time bundle.

3. Your team is then briefed and will then get started on the work that you want done. You receivemonthly a time sheet and access to online project management for a clear view of job progress with timeused and overall time remaining.

myPA office EPIC Unlock the entire range of myPA office services

A few services included in EPIC packages:Design your new website or make improvements to your existing one

Design business cards, leaflets, PDF’s, email signatures & more

Create or design your Facebook, Twitter and Google+ pages

Get your name out there by email, postal and social media marketing

Arrange an even more in-depth and tailored answering service

Give business advice and customer service training for your staff

Manage your accounts via online accounts & invoice software

Organise and manage your Google adwords campaign

Input data into organised databases or into dashboards

...and more

Three easy steps.Life changing results.

mypa office services

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