myfloridamarketplace roundtable august 6, 2003 myfloridamarketplace

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MyFloridaMarketPlace Roundtable August 6, 2003 MyFloridaMarketPlace

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Page 1: MyFloridaMarketPlace Roundtable August 6, 2003 MyFloridaMarketPlace

MyFloridaMarketPlace Roundtable

August 6, 2003

MyFloridaMarketPlace

Page 2: MyFloridaMarketPlace Roundtable August 6, 2003 MyFloridaMarketPlace

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MyFloridaMarketPlace Roundtable MyFloridaMarketPlace Roundtable Session AgendaSession Agenda

Welcome / Overview of Today’s Session

System Overview – Sourcing

Break

Communications Toolkit

Agency Deployment Schedule

Resolution of Pending Issues / New Issues

Next Meeting Location / Time

Page 3: MyFloridaMarketPlace Roundtable August 6, 2003 MyFloridaMarketPlace

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MyFloridaMarketPlace Roundtable MyFloridaMarketPlace Roundtable Session AgendaSession Agenda

Welcome / Overview of Today’s Session

System Overview – Sourcing

Break

Communications Toolkit

Agency Deployment Schedule

Resolution of Pending Issues / New Issues

Next Meeting Location / Time

Page 4: MyFloridaMarketPlace Roundtable August 6, 2003 MyFloridaMarketPlace

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MyFloridaMarketPlace Roundtable MyFloridaMarketPlace Roundtable Session AgendaSession Agenda

Welcome / Overview of Today’s Session

System Overview – Sourcing

Break

Communications Toolkit

Agency Deployment Schedule

Resolution of Pending Issues / New Issues

Next Meeting Location / Time

Page 5: MyFloridaMarketPlace Roundtable August 6, 2003 MyFloridaMarketPlace

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Toolkit Purpose

The Toolkit is a collection of pre-developed, pre-approved materials that

agencies can use to jumpstart their internal MyFloridaMarketPlace

communication and buyer adoption program.

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Toolkit Overview

Focus on anticipating agency end-user questions and concerns

Develop standardized pre-approved communication content that can be used to pre-populate agency communication materials

“Shell” documents/presentations that can be customized to suit the particular requirements of each agency

Buyer Adoption liaison will track delivery of communication content/messages at each agency as part of agency implementation workplan

Solicit feedback on effectiveness of communication program

Informal feedback received from agency staff

DMS evaluation

Readiness assessment activities

Will update communication materials/content to address feedback received

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Toolkit Components

Communication materials: Shell agency communication plan Bulletins (i.e., newsletters) “Flash” communication bulletins Posters MyFloridaMarketPlace overview presentation(s)

Training materials and job aids Planning/scheduling aids Training approach presentation(s) Agency-specific Job aids

Other resources (specific content still under consideration): Internal and external implementation surveys Presentations on such topics as promoting user acceptance of

change

Page 8: MyFloridaMarketPlace Roundtable August 6, 2003 MyFloridaMarketPlace

Examples of Toolkit Components

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Materials:

Newsflash(s)

Bulletin(s)

Poster(s)

Shell Presentation(s)

Communication Plan Template

Key Messages:

MyFloridaMarketPlace is coming!

Where to go for information about MFMP

• Key project contacts

• Web site address

• E-mail

Agency launch date

Standard/common FAQs

Toolkit Month T-4 Content

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Materials:

Newsflash(s)

Bulletin(s)

Poster(s)

Shell Presentation(s)

Key Messages:

What will happen to my P-Card?

Importance of vendor registration

Requisitioning, easier processes

Standard/common FAQs

Toolkit Month T-3 Content

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Materials:

Newsflash(s)

Bulletin(s)

Poster(s)

Shell Presentation(s)

Key Messages:

Training is key to your success!

Online bidding, better value to the state

Contract tracking, easier processes

Standard/common FAQs

Toolkit Month T-2 Content

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Materials:

Newsflash(s)

Bulletin(s)

Poster(s)

Shell Presentation(s)

Key Messages:

Help desk and support approach

Reporting, information makes the world go around…

Invoice reconciliation, easier processes

Welcome to MyFloridaMarketPlace!

Standard/Common FAQs

Toolkit Month T-1 Content

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We would like to receive your feedback, ideas and suggestions by Monday, August 11

Comments will be incorporated and Toolkit contents will be made available on August 20.

Questions?

Next Steps

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MyFloridaMarketPlace Roundtable MyFloridaMarketPlace Roundtable Session AgendaSession Agenda

Welcome / Overview of Today’s Session

System Overview – Sourcing

Break

Communications Toolkit

Agency Deployment Schedule

Resolution of Pending Issues / New Issues

Next Meeting Location / Time

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Recommendation

The project team is recommending that a two month hiatus be taken in the

implementation of MyFloridaMarketPlace during the months of January and February 2004 due to anticipated challenges with agency personnel

availability during the holidays.

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Rationale for Schedule Adjustment

The two months prior to the implementation of MyFloridaMarketPlace at an agency tend to be quite busy:

Train-the-trainer and end-user training

Technical readiness activities

Security administration

Development of agency-specific policy and procedure updates

User acceptance testing

Contract data entry

Conducting these activities during the holiday season will present many challenges to agencies - since key resources may be unavailable during this period

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Recommended Schedule

September: Dept of Citrus Division of Administrative Hearings

October: Dept of Health Dept of Juvenile Justice

November: Dept of Children and Families Dept of Environmental Protection Florida Dept of Law Enforcement Dept of Veterans Affairs

December: Dept of Corrections Dept of Highway Safety and Motor Vehicles Executive Office of the Governor Dept of the Lottery

Note: Nothing changes in

the fall

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Recommended Schedule

Mid-January: Dept of Education

March: Agency for Health Care Administration Agency for Workforce Innovation Dept of Business and Professional Regulation Dept of Revenue

April: Dept of Community Affairs Dept of Elder Affairs Dept of Military Affairs Dept of State

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Recommended Schedule

May: Attorney General and Dept of Legal Affairs Dept of Financial Services Fish and Wildlife Conservation Commission Florida School of the Deaf and Blind Legislative Purchasing

June: Dept of Agriculture and Consumer Affairs Justice Administrative Commission Parole Commission Public Service Commission State Court System

July: Auditor General Enterprise Florida Ringling Museum State Board of Administration

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MyFloridaMarketPlace Roundtable MyFloridaMarketPlace Roundtable Session AgendaSession Agenda

Welcome / Overview of Today’s Session

System Overview – Sourcing

Break

Communications Toolkit

Agency Deployment Schedule

Resolution of Pending Issues / New Issues

Next Meeting Location / Time

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Next Meeting: Time / LocationNext Meeting: Time / Location

August 20th

9:00 a.m. – 11:00 a.m.

Carr Building, Room 170