Heating & Air Conditioning, Inc.Sales • Service • Installation

As a Mitchell Mechanical MVP customer, we agree to provide you 2 Precision Tune-ups, Pro-fessional Cleanings and Safety Inspections as described below to help provide a comfortable, energy efficient and safe indoor environment.

1398 Duncan Lane • Auburn, GA 30011 • 770-995-7585 • www.mitchellmechanical.com

MVPMitchell Value PlanMaintenance Agreement

First visit: A/C season/Heating SeasonSecond visit: A/C season/Heating Season 20____This agreement will renew in the A/C season/Heating Season of 20____

TAKE ADVANTAGE OF 10% SAVINGS BY CHOOSING OUR 3 YEAR MVP PLANOR A 7% SAVINGS BY CHOOSING OUR 2 YEAR MVP PLAN

A maintenance year includes one air conditioning maintenance visit and one heating maintenance visit. This agreement can not be modified to use two air conditioning maintenance visits or two heating maintenance visits instead of one of each. It also can not be modified to use a maintenance visit in lieu of a non-maintenance service call.

THE ADDITIONAL TERMS AND PROVISIONS ON THE REVERSE SIDE HEREOF FORM A PART OF THIS AGREEMENT

Two pre-season preventative maintenance visits: one air conditioning visit and one heating visit per maintenance year*Reduced diagnostic feesNo overtime fees Priority Customer Status15% Discount on repair service (parts and labor)24 hour Emergency Service10% maintenance plan purchase price discount for Seniors Citizens, Military, Law Enforcement, Fire Services and Emergency Medical personnel2lb R410A Refrigerant per system per maintenance year at no charge (R22 Refrigerant will be provided as long as it is available at 50% of the current retail value. Read more on the R22 phase out at www.mitchellmechanical.com/r-22-phaseout )Standard air filter change included on each visitImproved Efficiency5% equipment replacement discount***Extended Equipment Life5 Year Parts Replacement Guarantee****Improved CapacityAgreement is transferableNo parts procurement fees for non-stock parts

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BENEFITS: See full terms and benefits on the back of this agreement.

Standard Humidifier $36 per year each

Qty ( ) = $__________ = $_________ = $_________ Qty ( ) = $__________ = $_________ = $_________

Qty ( ) = $__________ = $_________ = $_________

Qty ( ) = $__________ = $_________ = $_________ Qty ( ) = $__________ = $_________ = $_________

Qty ( ) = $__________ = $_________ = $_________

Qty ( ) = $__________ = $_________ = $_________

Qty ( ) = $__________ = $_________ = $_________ = $__________ = $_________ = $_________

- $__________ = $_________ = $_________

= $__________ = $_________ = $_________

A/C and Heating System Sub-Total

Standard Humidifier $36 ea. 1x per yr.

Other Humidifier _______ $____ 1x per yr. Type:___________________________________________ 5” media filter $42 each 1x per year Type:___________________________________________

Other Filter $_____________________________________

Condensate Pump $10.00 ea. 1x per yr

Other (describe)

________________________________________________

$427.00$255.00 ea.

$293.00$175.00 ea.

$158.00$ 95.00 ea.

SUB-TOTAL

TOTAL

Primary A/C And Heating SystemEach additional A/C and Heating System Qty ( )

10% discount for Senior Citizens (55+), Military, Law Enforcement, Fire Services and Emergency Medical Personnel

Billing Name & Address Service Location Name & Address

CellWork

Email:

Benefits include:• Two pre-season preventative maintenance visits: one air conditioning visit and one heating visit per maintenance year*• Reduced diagnostic fees• No overtime fees• Priority Customer Status• 15% Discount on repair service (parts and labor)• 24 hour Emergency Service• 10% maintenance plan purchase price discount for Seniors Citizens, Military, Law Enforcement, Fire Services and Emergency

Medical personnel• 2lb R410A Refrigerant per system per maintenance year at no charge (R22 Refrigerant will be provided as long as it is available at

50% of the current retail value. Read more on the R22 phase out at www.mitchellmechanical.com/r-22-phaseout )• Standard air filter change included on each visit• Improved Efficiency• 5% equipment replacement discount***• Extended Equipment Life• 5 Year Parts Replacement Guarantee****• Improved Capacity• Agreement is transferable• No parts procurement fees for non-stock parts*a maintenance year includes one a/c maintenance visit, one heating maintenance visit and can not be used for 2 a/c visits, 2 heating visits or in place of a non-maintenance service call

**$55.00 service call fee applies to all non-maintenance visits, no overtime or after hours fees apply, service call is waived if service is needed within 30 days of maintenance visit

***can not be combined with any other discounts or special promotions

****5 YEAR PARTS REPLACMENT GUARANTEE (non-transferable)We will repair or replace any new component which was installed by Mitchell Mechanical Heating & Air Conditioning, Inc. in your existing HVAC system at no charge within five years after the repair as long as the system is covered under a current, paid in full, Residential Mitchell Value Plan maintenance agreement.. In cases where the component failure was caused by another problem, all recommendations for repair must be followed for the warranty to be applied. Repair workmanship is guaranteed on the installed part only. We do not provide a labor guarantee on parts other than those we install. If repairs later become necessary due to other defective parts, parts and labor will be charged separately. Repair charges necessary to correct defects discovered by the preventive maintenance inspection will be the sole responsibility of the purchaser and billed at the discount agreement rate. Refrigerant leaks are not covered under this guarantee.. This agreement shall be null and void if any equipment covered herein has been subject to Acts of God or conditions beyond the control of Mitchell Mechanical Heating & Air Conditioning, Inc. including but not limited to accidents, fire, misuse, improper adjustments, modifications, alteration, tampering, disconnection, vandalism, damage caused by animals, insects or rodents, or failure to properly maintain or operate the equipment. The parts replacement guarantee will be null and void if more than 30 days occurs with out a current, paid in full, Residential Mitchell Value Plan maintenance agreement. The system must remain in serviceable condition for the parts replacement guarantee to be valid. This guarantee is effective on all parts replacements and repairs made on or after 01/01/2011 and that are part of a current, paid in full Residential Mitchell Value Plan Maintenance Agreement in effect or purchased as of 01/01/2011. Some new HVAC equipment installed by Mitchell Mechanical Heating & Air Conditioning, Inc may be eligible for up to ten year parts/labor warranty. See your warranty certificates for terms and conditions.

Customer’s right to cancel: Customer may cancel this agreement by mailing a written notice of cancelation to Mitchell Mechanical Heating & Air Conditioning, Inc. A pro-rated refund may be issued, if eligible, for any unused portion

Company’s right to cancel: Company reserves the right to cancel this agreement immediately in the event the system has not been used solely for the purpose under which the condition for which it was designed, has been subject to misuse, neglect, alteration, accident or abuse, the customer has any portion of the heating/cooling system serviced or replaced by another hvac company, or the customer fails to fulfill the payment terms of the agreement.

Scheduling: All reasonable attempts will be made to schedule your appointments in a timely manner including phone calls, postcards, emails and letters. If your visit is not scheduled during the appropriate season, you may forfeit that visit for the maintenance year.

Renewal: Renewal notices are sent by mail each year in the spring and fall. You will receive a proposal to renew in the appropriate season for your agreement. Several reminders will be issued by mail, phone, email or postcard. It is up to the customer to renew the maintenance agreement in a timely manner to keep all warranties in effect. If after notices are sent, a renewal is not received by the company, the agreement will be canceled and all warranties attached to this agreement will be void.

Additional Terms and Conditions