muli generations in the workplace lethbridge college may 2012

1

Multi-Generations in the Workplace!

Lethbridge CollegeProfessional Development DayMay 16, 2012

Aren’t

Aren’t we we cute?

cute?

2

Objectives


3

What Are Multi-Generations?


•Mature/Traditionalist - Pre-1946•Baby Boomer - 1946-1964•Generation X - 1965-1976•Generation Y/Millenial - 1977-

1995•Generation Z/9-11 - 1996+

4

The Mature Worker


SACRIFICE!

5

The Baby Boomer


Change The World !

6

Generation X


Ask “Why?”

7

Generation Y


You

Are

S

pecia

l!

8

Generation Z


Plugged In!

9

Service Canada Project


49% Yes51% No

Disconnects in th

e workplace between

generations?

10

Disconnects


•Kids (Gen Y) are not punctual; kids can’t do math; kids think they know it all

11

Disconnects


•Some of the older people want it done their way even if I find it easier to do it my way

12

Disconnects


•Older people have a hard time accepting younger generations in a management role

13

Disconnects


•People judging people before they get to know them...too much stereotyping

14

Disconnects


•Customer service is low on their (Gen Y) priority list...they rarely enjoy their work and it shows!

15

Disconnects


•No respect either way, don’t follow instructions, no work ethic, not polite, don’t like to follow instructions, do their own thing

1616

RESPECT!

17

Results


Statement 3 - I think most young people (Gen Y) have a poor work ethic

9 participants changed their attitude on this statement from agreeing to disagreeing.

18

Results


Statement 7 - I like team building training sessions

17 participants changed their attitude on this statement from disagreeing or being neutral to agreeing.

19

So Why Care?


More positive staff moraleImproved staff/management

relationsGreater staff productivityHigher attendance and on-task

timeMore attention to workplace

safetyBetter customer serviceAttracting and retaining superior

staff

20

Solutions


Find out what the issues are

Determine where disconnects areEducate staff on differencesCreate team building

opportunitiesSolve problems in teamsFocus on utilizing strengthsHave funGive and earn respect

21


QuickTime™ and aGIF decompressor

are needed to see this picture.

muli generations in the workplace lethbridge college may 2012

Documents

generation ymillenial

generation z9

generation x hy

regeneration y

younger generations

disconnectskids gen

areeducate staff

t cute