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Fitzgerald Salvage and RecyclingA household name on the Delmarva Peninsula for more than seven decades

JULY 2011

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CONTACT Morning Star Publications

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Vol.14 No.09

GREATER GEORGETOWNTHE

Chamber of CommerceJuly 6, 1st Wed. - Economic Development Council Meeting, 12 noon, Georgetown Wesleyan Church - 618 North Bedford St., Georgetown. All are welcome & lunch is provided!July 6, 1st Wed. - Board of Directors Meeting, 4 pm, the new Chamber Office at the old Insurance Market Office20632 Dupont Blvd., Georgetown. All are welcome to attend!July 13, 2nd Wed. - Chamber Breakfast Meeting, 7:30 pm, The Brick Hotel on the Circle. Our Special Guest Speaker is Roger Marino, Entrepreneur, Philanthropist & Corporate Community Relations Director of Mountaire Farms. $9 per person at the door. RSVP by noon on Tues. July 12th. Call 856-1544.July 20, 3rd Wed. - Chamber Mixer from 4:30 pm to 6:30 pm. Hosted by Bayhealth’s Bryan P. Villar, M.D. - 25 Bridgeville Rd. in Georgetown. This is the chamber’s monthly ‘after hours’ event that provides excellent opportunity to network with other professionals and promote your business. For more information, call 856-1544. July 27, 4th Wed. - Luncheon Meeting, 12 noon at The CHEER Center - Sandhill Rd., Georgetown. Special Guest Speaker TBA. $10 per person. Please RSVP by 3 pm on Monday, July 25th to 856-1544.

Linking Business with the Community302-856-1544 | [email protected]

www.georgetowncoc.com

Home ownersHip still a great investment

R eal estate continues to be one of the best long-term investments, according to

the Sussex County Association of Realtors.

“While it may be hard for people who have bought their homes in the last five years to see it right now, owning your own home is one of the best long-term decisions anyone can possibly make,” says Sandy Greene, SCAOR president.

The association reports that despite the current economy, home values in Sussex County have remained strong, especially when compared to the rest of the country.

“We have had to weather the storm, to be sure, but I think we have effectively done so and are optimistic in the months and years ahead,” says Greene. “As long as we have the Atlantic Ocean close by and a low tax rate, people are still going to want to buy homes here.”

The association reports that despite the recent turmoil in the nation’s real estate and banking markets, the majority of Americans still believe in the

value of owning their own homes..A survey released recently

by the National Association of Home Builders of 2,000 likely voters in next year’s presidential election found that 75 percent of respondents felt that owning a home was worth the risk.

And 95 percent of homeowners said that they were happy with their decision to buy a home.

According to the National Association of Realtors, the sale of a home priced at $173,000 generates $58,529 in economic activity, including fees for real estate agents and title companies, the SCAOR reports. That figure includes furniture and services such as landscaping.

“There’s no question that owning your own home, whether new or existing, is a sound financial decision over the long term,” says Greene.

The Sussex County Association of Realtors is a resource for the public, and an advocate for property rights. Learn more about the Sussex real estate industry by visiting www.scaor.com.

Daniel Richardson

4


[contents] 07/11

6 CHAMBER NEWS

14 REAL ESTATE Real estate market seeing slow, steady progress By LyNN PARKS

16 COMMUNITy SPOTLIGHT - THE QUIET RESORTS By CAROL KINSLEy

20 FINANCE COLUMN Tenant Inducement Packages: When structured properly, they can benefit both lessor and lessee By BRIAN STRATTON, CPA

23 COVER STORy Fitzgerald Salvage and Recycling. A household name on the Delmarva Peninsula for more than seven decades. By JAMES DIEHL

24 HIDDEN TREASURE Delaware Center for the Inland Bays By CAROL KINSLEy

25 GUEST COLUMN Have you considered managed print services in your office? By SHERRI HOLDER

26 HEALTH REPORT

32 BUSINESS DIRECTORy

16

On the COverFitzgerald Salvage and Recycling has been an integral part of the community for more than 70 years. Story on page 23. Pictured are (L to R) Jack Fitzgerald, Karen Fitzgerald, Kim Attix, Nick Fitzgerald, Scott Fitzgerald. Back row, John Fitzgerald, Nikki Fitzgerald, J.T. Fitzgerald. Photo by Eric Young (www.youngsstudio.com)

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Chamber Phone Key contact Dues* Members Fax

Bethany-Fenwick 539-2100 Carrie subity $211 800 539-9434

Delmar 846-3336 Diane Johnson $60 76 846-3336

Georgetown 856-1544 KarenDuffield $150 460 856-1577

laurel 875-9319 Connie lewis $125 125 875-5908

lewes 645-8073 Betsy reamer $195 432 645-8412

Milford 422-3344 JoSchmeiser $165 250 422-7503

millsboro 934-6777 amy simmons $150 260 934-6065

milton 684-1101 georgia Dalzell $150 120 684-1101

rehoboth-Dewey 227-2233 Carol everhart $215 1303 227-8351

Seaford 629-9690 PaulaGunson $150 340 629-0281

Central Delaware 734-7513 gina aurora $200 868 678-0189

Delaware state 655-7221 Bill stephano $299 2800 654-0691

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

| CHAMBER NEWS

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) recently held a ribbon cutting ceremony for PORT to celebrate the opening of the new Dewey Beach restaurant. Located at 1205 Highway One in Dewey Beach, PORT offers fresh, local food and drink. For more information, visit www.portdewey.com. From left, front row: Dawn Lytle, Holly Clark, Mitch King, Zack King, Diane Hanson, mayor for the Town of Dewey Beach, Marty Barrett, RBDBCC. Back row: Chris Wiggins, Citizen’s Bank, Jason Kaplan, Logan Barker, Inton Moyuynivog, Nico Allenbaugh.

The article “Hiring summer staff?” on page 30 of June’s Business Report was written by Suzanne Kountourzis, Human Resource Director with Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

PORT

eDItOr’S nOte

6


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The Bethany-Fenwick Area Chamber of Commerce joined The Bookend Café in Fenwick Island to celebrate their grand opening on May 13, with a ribbon cutting. Employees, family, friends, customers, chamber staff, ambassadors and board members joined owners Janilyn Elias and Jeff Fetterman (with scissors) for the ribbon cutting ceremony. Visit The Bookend Café located at 300 Coastal Hwy., in Fenwick Island, to enjoy specialty coffees while browsing gently used books and gift items. For more information, visit www.thebookendcafe.com or call 302-537-BOOK (2665).

BOOKEND CAFé

CHAMBER NEWS | 7


| CHAMBER NEWS

Josephine’s Daughter, a boutique and gallery, has opened at 40 Baltimore Ave., in Rehoboth Beach. Co-owners Debbie Wilkins and Deb Wilkins-Schiffer started the business two years ago and officially became partners when the business incorporated in February. “This move to Rehoboth (from Lewes) is the culmination of a dream,” says Deb Schiffer. “I have wanted to have a boutique in Rehoboth since I was sixteen; having Debbie join me in the business helped make it possible.” Both women grew up in the Dover area where Debbie Wilkins still resides. Deb Wilkins-Schiffer has lived at the beach since 1994 and her family roots are in Sussex County. Josephine’s Daughter is open daily, 10 a.m. to 9 p.m. For more information, call 260-9577.

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony recently for Mosquito Authority who offers a Barrier Spray Program enabling you to reclaim and enjoy your backyard free of mosquitoes. They return once every three weeks throughout mosquito season to reapply the solution. For more information, visit www.themosquitoauthority.com or call 226-2004. From left are Meghan McCalley, RBDBCC; John Ghabra, Mosquito Authority; Andrew Wertz, Mosquito Authority Service Technician; Katie Handy, Sign*A*Rama.

JOSEPHINE’S DAUGHTER

MOSQUITO AUTHORITY

8


The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Capital One on Friday, June 3, to celebrate its grand re-opening at the Rehoboth Beach location at 19268 Old Landing Road. The Rehoboth Beach branch is a full service bank which offers variety of financial services, residential and commercial lending, and a full line of bank products. Attending the ceremony are front row, from left: Meghan McCalley, RBDBCC; Dharam Ablashi; George Patrick Canan; Craig Eichler, Capital One district manager; Robert Morton, Capital One Rehoboth Beach branch manager; Yolanda Sutton-Miller, Capital One Sales & Service coach; Carol Everhart, RBDBCC. Back row: Randolph C. Smith; James Jackson; Jay Wingate, Capital One Visigoth; Katherine Hundzinski, Capital One Rehoboth Beach assistant branch manager; Eugene Chap; Jennifer Koester; Zulma Arroyo-Loomis; Joe Brake.

The Rehoboth Beach-Dewey Beach Chamber of Commerce (RBDBCC) held a ribbon cutting ceremony for Solé on Monday, June 6, to celebrate its grand re-opening. The Baltimore Avenue restaurant now called Solé originally opened 13 years ago as Café Solé, a takeout/deli restaurant that fulfilled a dream of owner Lauren Cox-Ristenbatt. Since its opening the “cute little café” has evolved into one of Rehoboth Beach’s favorite restaurants. Two months ago, the year-round operation closed for a major renovation project which included building a new entrance on Baltimore Avenue and moving walls to accommodate a bigger dining area. Also new are large built-in booths and a bar made of 200 year old reclaimed wood. For hours of operation and daily menu selections, call 227-7107. From left are Marvin Carney, Delaware Beach Book; Meghan McCalley, RBDBCC; Zack Parnell, RBDBCC; Beverly Cox, Solé; Lauren Cox-Ristenbatt, Solé; Ed Cox-Ristenbatt, Solé and Becky Carney, Delaware Beach Book.

The Bethany-Fenwick Area Chamber of Commerce joined Thrasher’s French Fries to celebrate their grand opening at 108 Garfield Parkway in Bethany Beach, on May 27, with a ribbon cutting. Mike Jones (with scissors), president; Dean Langrall, director of sales and marketing; Les Morris, general manager were joined by employees, family, friends, customers, chamber staff, ambassadors and board members to celebrate. Through five generations and 82 years, Thrasher’s has changed hands only twice. For more information, call 410-289-9100.

CAPITAL ONE

SOLé

THRASHER’S

TABLE TOP TRADE SHOWThe Rehoboth Beach-Dewey Beach Chamber

of Commerce invites you to attend the 7th Annual Table Top Trade Show held in conjunction with Business After Hours. Thursday, July 21, from 5 to 7 p.m. at Outlet Liquors on Route 1, Rehoboth. For more information, contact Kate Bell at 227-2233, ext. 11 or [email protected].

9


| CHAMBER NEWS

The Rehoboth Beach-Dewey Beach Chamber of Commerce recently held a ribbon cutting ceremony for Harry & David to celebrate 16 years in Tanger Outlets Seaside. Located in Suite 1720 of the Tanger Outlets Seaside, Harry & David carries party snacks, appetizers, drink mixes and sweets. From left, front row: Cristin Carr, Stephanie Caruso, Kathy Benson. Back row: Barbara Stelle, Linda Palmer, Linda McSwain, Tanger Outlets, Michele Baker, Amy Norgate, Tanger Outlets, Beth Kristick.

The Rehoboth Beach-Dewey Beach Chamber of Commerce recently held a ribbon cutting ceremony for Del Sol to celebrate their move from the First Street Station to 216A Rehoboth Ave., in Rehoboth Beach. Del Sol is the world’s largest retailer of color changing accessories and apparel. Founded in 1994 in Utah, they now have over 120 locations worldwide. From left are Katie Handy, Sign*A*Rama; Rhonda Franz, UPS; Greg Becker, co-owner; Lewis Dawley, co-owner; Jason Garden, IMJ Productions; and Becky Carney, Delaware Beach Book.

HARRY & DAVID

DEL SOL

10


Solutions Integrated provides comprehensive development from start to finishBy lynn r. parks

Rare is the company that can take a development project from beginning to end, providing engineering services, help-ing with permit processes, even designing fountains and street signs — and that is also willing to take on a small job like design-ing landscaping for someone’s back yard. Solutions Integrated Planning Engineering and Management, on East Market Street in Georgetown, is just such a company, said CEO Frank Kea.

“We are unusual, especially on the Eastern Shore,” Kea said. “We can do all these things.”

The company was started in February 2010. Projects it has worked on include Baywood Greens, where Solutions designed the community’s fountain and is work-ing on plans for sections that are yet to be developed, Pelican Point at Long Neck, for which it did land planning and engineering and also shuttled plans through the county approval process, Woodlands at White’s Neck in Accomack, Va., and Forest Landing near Selbyville. It also planned and man-aged the recent renovation project of the McDonald’s at Route 1 and Delaware 24 north of Rehoboth Beach and is working on another McDonald’s, in Onley, Va.

Most of its jobs are on the Delmarva Peninsula, Kea said. But Solutions recently completed a land plan for Eleven Oaks, a community in Fairfax, Va.

Kea said that so far, his company is doing well, in spite of the fact that it was started at a time when construction starts are down. He attributes its success to the fact that with just four employees, “we are fast and lean.” In addition, “we are really tied into what our clients are trying to achieve,” he said. “We know what developers want and we get it to them fast. We don’t burden them with problems.”

As for the future, “we would like to grow a little bit,” Kea said. But he doesn’t see Solutions moving off the peninsula, or even to another town. “We like Delmarva, we like Delaware and we like Georgetown,” he said. “We feel that here, we are close to the center of activity.”

For your informationDetails about Solutions Integrated

Planning Engineering and Management are available by calling (302) 297-9215 or on the company website, www.solutionsipem.com.


WHITE HOUSE BEACH

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Delaware Today to host 23rd annual Best of Delaware event

Delaware Today Magazine will host the 23rd annual Best of Delaware party on Thursday, July 21, at the Chase Center on the Riverfront. Designed to raise money for charities and cultural institutions, the Party features the Best of Delaware win-ners cited in the July issue of the maga-zine. With nearly 100 exhibitors, including over 50 of the First State’s best restaurants, Delaware Today’s Best Of Delaware Party will again feature some of the area’s best live entertainment, food and drink.

In its 22-year history, the event has raised more than $1 million for local chari-ties. This year’s beneficiaries include Boys & Girls Clubs of Delaware, Nemours/Alfred I DuPont Hospital for Children and Ronald McDonald House of Delaware.

The VIP Party begins at 5 p.m. with the main event to immediately follow at 6. For $75 per person at the door, $70 in advance, be the first to enter the VIP Party and enjoy the festivities.

The main event, 6 to 9 p.m., costs $70 per person at the door, $55 in advance. Group rates are available at $50 per per-son. Additional details and the opportunity to purchase advance tickets are available at www.Delawaretoday.com.

To accommodate the event's phil-anthropic objectives, the Today Media Charitable Foundation was created in 2004. The Foundation, through Delaware Today's Best Of Delaware Party each year, donates thousands of dollars for local beneficiaries.

In addition to this year's beneficiaries, the Today Media Charitable Foundation also donates grants each year to local cultural arts groups and other local chari-ties. This year's grant recipients include Delaware Aerospace Education Foundation and Delaware Guidance Services for Children & Youth.


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Serenity Garden dedicated at LifeCare

LifeCare at Lofland Park and Nanticoke Health Services held a ribbon cutting cer-emony on May 17, with an open house for the dedication of the Serenity Garden at LifeCare at Lofland Park. Enjoyment of the Serenity Garden and refreshments were provided behind LifeCare at Lofland Park, along the water’s edge. Tours of the facility were also provided.

The Serenity Garden at LifeCare is the vision and passion of Sussex Technical High School student and Seaford resident, Scott Bell. The garden, located on the south side grounds at LifeCare, features a boardwalk, gazebo, wheelchair accessible raised garden-ing and planting areas for residents, patients and their families to find solace, serenity and reprieve.

Studies show that therapeutic gardens and the use of horticultural techniques can reduce up to 37% of the affects of dementia and decrease the progression of the disease.

Contact the Nanticoke Health Services Foundation at 629-6611, ext. 8944 or [email protected] and learn about the dif-ferent options on how you can support the Serenity Garden.

Scott Bell, Sussex Technical High School student and Seaford resident, stands at one of the Serenity Garden’s wheelchair accessible raised gardening and planting areas for the residents of LifeCare at Lofland Park.

Marla McTeer celebrates 25th anniversary

Gerry Thomas, broker of Robinson Real Estate, announces that Marla McTeer recent-ly celebrated 25 years of service. Marla is the company’s executive secretary and rental property manager. She has been a licensed realtor for the past 16 years and is a top pro-ducer within the firm. To reach Marla, call 629-4574 or 228-6318.


©2011 National Association of REALTORS®.

Download a free copy of the Field Guide to the Benefitsof Home Ownership at HouseLogic.com/buyandsell.

Studies show that home ownership has a significant positive impact on educational achievement, civic participation, health and overall quality of life. That’s why, for more than 100 years, REALTORS® have helped people find their piece of the American Dream. To find out how home ownership can benefit you, talk to an agent who is a REALTOR®, a member of the National Association of REALTORS®.

Every market’s different, call a REALTOR® today.

Some lessons leave an impressionthat will last a lifetime.

Sussex County Association of REALTORS

®

Georgetown, DE

302-855-2300

www.scaor.com

By lynn r. parks

In May, the National Association of Realtors downgraded its earlier prediction of how many homes would be sold in 2011. Existing home sales will rise just 5 percent over last year’s sales, the association said, down from its earlier prediction of a 7.7-per-cent increase.

Sales of homes in Sussex County in 2011 aren’t on track to meet that rosy prediction of a nearly 8-percent increase. But they should well exceed that 5-percent prediction, said Ruth Briggs King, executive vice president of the Sussex County Association of Realtors.

Last year, from January through May, 873 single-family homes sold in Sussex County. This year, during that same period of time, 933 homes have sold. That’s an increase of

nearly 6.9 percent. “Things aren’t like they were during the

peak in 2005 and 2006,” King said. “Our sales then were the highest we’d ever seen and we’re not even close to that yet. But we have stabilized and we are starting to see things going up.”

In fact, she said, in every month this year, sales have exceeded those from the previous month. “We are seeing slow, steady prog-ress,” she said. “We are happy about that, and that’s what we are hoping for in the future.”

All of this does not mean that sales are up in every corner of the county. Association president Sandy Greene, who said that she sees the real estate market as “bouncing along the bottom,” added that in some areas of western Sussex County, “we are seeing nearly nothing.”

She added, “Sales of inland properties are very soft.”

The recent announcement by Allen Family Foods, based in Seaford, that it has declared bankruptcy will only make that situation worse, she predicted. “We were working with Allen’s to try to bring home ownership to its employees,” she said. “Of course, that has ended because if you’re worried about your job, you’re not going to be buying a house.”

Sales of beach-area properties are doing better, something that typically happens this time of year, Greene said. “It’s a seasonal market,” she said. “People want to buy at the beach in late winter or spring because they want to have something for the summer.”

In 2010, the total value of the homes that sold from January through May in Sussex County was $272.5 million. The average selling price of the homes was $312,224. (According to the National Association of Realtors, the sale of a home priced at $173,000 generates $58,529 in economic activity. “Everybody is affected by real estate sales,” Greene said. “If people aren’t buying homes, they aren’t buying new furniture and placing orders for new landscaping.”)

This year, January through May, the total value of the homes sold was $288.9 million, an increase of 6 percent. The average selling price of the homes was $309,616, down about 1 percent from last year.

Another sign that things are improving: Sales of commercial real estate are also on the increase, King said. As of May 31, 22 com-

mercial properties had sold in Sussex County, for a total value of $11,841,500.

“We are starting to see improvement in commercial sales,” King said.

King attributes the increase in sales to sev-eral characteristics of Sussex County. First, as is always the case in real estate, is its location, she said. “Our proximity to the beach is attrac-tive to a lot of people,” she said.

“As long as we have the Atlantic Ocean close by and a low tax rate, people are still going to want to buy homes here,” added Greene. “And that will keep us stronger than most areas moving forward.”

The second reason that people want to live here is the county’s low tax rate, King said. Many people who move here are escaping from states with much higher property tax rates than Sussex County has.

Third, she said, is the quality of life that Sussex County residents enjoy.

“People still want to retire here,” she said. Increasingly, houses are being paid for with cash, meaning that as markets slowly improve in other areas, people who have been trying to sell homes there and buy here are finally able to do so, she added.

Both King and Greene said that they are optimistic about the future. When sales really start picking up will depend on national trends in jobs and consumer confidence, Greene added. And she said that she is starting to see what she called “frugal fatigue,” when people become tired of holding onto their money and waiting for the bottom of the market.

“We won’t know when the bottom is until things start to turn upward,” she said. “People are starting to realize that there may be risk in buying a home now, but it’s worth it.”

The Sussex County Association of Realtors (SCAOR), chartered in 1949, has about 1,200 members, real estate agents as well as bro-kers. Its members are based in many states, King said, but primarily in Delaware and in Sussex County. The association’s mission is to “promote and enhance services for real estate professionals in Sussex County.”

It enforces the National Association of Realtors’ code of ethics, King said, offers continuing education courses and maintains a listing of properties that are for sale, for its members as well as for the public. Additional information is available at its website, www.scaor.com.

Real estate market seeing slow, steady progress

132 East Market Street, Suite BPO Box 416Georgetown, DE 19947

Tel: 302.297.9215www.solutionsipem.comEmail: [email protected]

• Planning• Landscape Architecture• Urban Design• Engineering• Consulting• Graphic Design/Branding• Project & Development Management - Owner’s Representation

14


©2011 National Association of REALTORS®.

Download a free copy of the Field Guide to the Benefitsof Home Ownership at HouseLogic.com/buyandsell.

Studies show that home ownership has a significant positive impact on educational achievement, civic participation, health and overall quality of life. That’s why, for more than 100 years, REALTORS® have helped people find their piece of the American Dream. To find out how home ownership can benefit you, talk to an agent who is a REALTOR®, a member of the National Association of REALTORS®.

Every market’s different, call a REALTOR® today.

Some lessons leave an impressionthat will last a lifetime.

Sussex County Association of REALTORS

®

Georgetown, DE

302-855-2300

www.scaor.com


QuietResorts

Photo by Tiffany Rosenberg

| TOWN SPOTLIGHT

An update on our

16


By Carol Kinsley

Fenwick Island, Bethany Beach, Ocean View, Millville ... this quartet of towns surrounding the trio of inland bays in the southeast corner of Delaware see their popu-lations swell enormously during the summer months.

BETHANy BEACHMayor Tony McClenny of Bethany Beach

said, "The crowds are descending upon us. We had a very busy Memorial Day. Most merchants should be happy. The crowds were huge!"

Bethany Beach's population goes from 1,000 people in the winter to an estimated 15,000 in the summer. Based on conversa-

tions with real estate agents, McClenny expects a pretty good crowd all summer. "Rentals are up this early in the season com-pared to last year."

Two trolleys are in operation, going all over town from one end to another for the token payment of 25 cents. It takes 30 min-utes to make a loop of the one-mile square town. "We had 30,000 ride the trolley last summer. I'd ben willing to make a small wager it will be higher this year."

Parking, he admits, is somewhat difficult. Residents can get free permits for parking.

The town is finishing up streetscape work, but that won't impact parking or access to anything, McClenny insisted. "They're drilling two holes per week for new poles (for electrical wiring). Only a 10-foot area is disrupted for that time."

Flag Day has come and gone but the tra-ditional parade is scheduled for the Fourth of July, when Main Street will be blocked off and lined with people for 90 minutes or more. Volunteers manage the parade. The town gives them office space, a desk and computer without charge and "they do all the rest," McClenny said, from arranging fund-ing for floats to encouraging kids to deco-rate their bikes. The town's fire department will be out in force along with representa-tive pieces of equipment from neighboring towns. Politicians from councilmen to U.S. legislators and sometimes even the governor, make an appearance. The Boy Scouts hand out water to those in the parade and there are prizes for the best floats as well as a prize for the nicest-looking decorated home in town.

"It's an old-time, old-fashioned parade.

Bethany Beach photos by Tiffany Rosenberg

17


Everyone just has a good time," McClenny said. And afterward, people from all over relax on the beach for a half hour of fire-works.

Of course, the beach is a draw, but the town arranges other events which help line the coffers of businesses located in the two-block area close to the beach. McClenny explained that the town arranges — and pays for — entertainment at bandstand events a couple of times a week. "The town does it, 1) to try to support businesses and 2) to try to have things for citizens (and tourists) to do," he said.

"We did make a decision at the council level to raise taxes 16 cents per $100 valu-ation ... because of the difficult times we've been having." He credited the town's 36 full-time employees — "some of the nicest, most dedicated people you'd ever want to meet" — for taking on more responsibilities and duties in order to continue services without hiring more workers. Town employees are pitching in to fulfill the state's unfunded mandate on recycling, he said, "and they're doing it in a nice manner, not griping and complaining. We've very proud of our town employees."

The police force does add seasonal offi-

cers and, of course, life guards are on duty at the beach. Junior lifeguard training is offered in the summer.

McClenny concluded, "After Labor Day, things quiet down and by November we're back to our winter population and activities.

Fenwick islandTown Manager Win Abbott said, "A

number of different economic indicators point to this being a good if not great sum-mer for Fenwick Island. For example, the sale of seasonal parking passes sold in May (at $400 for the whole summer) exceeded sales last May. That's a good sign.

"Also, building permits have increased leading up to summer, which means people have money to spend to add porches or fix up their properties."

Finally, an outlier in statistics, is the news of the first six million-dollar home sale on a property at the very best location in town. "That's another indication that property val-ues in Fenwick Island remain solid," Abbott said. "It's all good new for business."

Two more items are on tap that will be good for business and the town as a whole in the long-term. One is beach replenishment, under federal funding, which was to have

been done in February and has been resched-uled and rescheduled again and is now put off until August. The timing is "out of our control," Abbott said, "but it is something that does need to be done."

Another thing that needs to be done is installation of sidewalks, a project that has been discussed for more than 10 years. With the whole town, including one commercial mini mall, stretched along two miles of coastal highway, only 200 feet of sidewalk have been built, Abbott noted. "Families with children find it impossible to walk from their hotel to a restaurant and, unfortunately, once they're in the car, they could just as eas-ily drive to Ocean City."

An engineering firm was hired; there have been numerous public workshops; and the town is almost ready to advertise for bids. When the value of the project is known, the town can apply to the federal Economic Development Agency for funding. The proj-ect has already been approved, Abbott said, by the Delaware Economic Development Office, "so we're pretty sure of federal fund-ing because the state vetted the proposal first." Federal funds could pay half the cost.

"It just may happen next year and that would be good for business," Abbott said.

Fenwick Island State Park. Photos by Cassie Richardson

18


Ocean ViewLocated a mile from the Atlantic Ocean

and a mile from the Indian River Bay, Ocean View was founded in 1889 and grew slowly, eclipsing the 1,000 population mark (full-time residents) with the 2000 Census. That was then. Town Manager Conway Gregory said the population this summer will swell from 1882 to more than 5,000 in the sum-mer, with transients in and out. "We benefit from tourists coming to spend time on the beach," he said. Bear Trap Dunes Golf Course and the adjacent Village at Bear Trap Dunes where development started 10 years ago and already 600 homes have been sold, have played a part in the growth of Ocean View. A lot of the homes there are rented out for a few weeks in the summer, Abbott noted. He added that rental licenses are now required, but it's impossible to tell how many people are using them. Two free events are scheduled in the Concerts in the Park series this summer. Held at John West Park, the concerts "are for our residents," Abbott said, "but open to others." In addition to the free musical entertainment, there will be free ice cream.

The Delaware National Guard Brass and Woodwind Quintets will perform at 7 p.m. on July 7. (Note, the Guard's Marching Band will be at Bethany Beach's July 4 parade at noon.) On Aug. 12, Junior Wilson will pro-vide the musical entertainment.

One claim to fame for the town is the beginning of the poultry industry on Delmarva, which began in 1923 when Mrs. Wilmer Steele of Ocean View started a brood of 500 chicks. The number of chickens raised on the peninsula in 2010 was nearly 600 million. The 2011 Chicken Festival held in Georgetown in mid-June was expected to draw 20,000 visitors over the weekend.

MillVilleJust a mile west of Ocean View is

Millville, a little town originally a half-mile square that grew up around a saw mill in the late 19th century. Crops and livestock were raised in the fields cleared of timber. People farmed, fished and crabbed. The 1910 Census was nearly 200; the 2009 population was 287. But the 2010 population, counting only full-time residents, was 544, according to Town Manager Deborah Botchie.

Millville started annexing property in 2000 and has quadrupled in size to 2 square miles. Millville has no beach, but it has

RPCs - Residential Planned Communities. Creekside and Cedar Cove are built out. Millville by the Sea, a master plan commu-nity, when built out will contain nearly 3,000 homes. Windhurst Manor, The Coventry, Bishop's Landing and Dove's Landing — the latter two by Beazer Homes — are building and selling right now. Also approved are two as-yet-unnamed developments, one called H&D Subdivision and the other Millville Town Center Phase III.

Several owners of the new properties plan to rent out their homes at least part of the time. "The town is financially stable," proclaimed Botchie. "We haven't had to raise taxes or fees in quite a few years. We just put a 2,900-square-foot addition onto town hall."

The second floor of the addition houses an emergency operations center and the town has struck a deal - rather than forming its own police force - to provide office space for State Police operations in exchange for added police presence. There's a good fire department which also provides ambulance service.

Skipping summer events, Millville will hold its 3rd Annual Great Pumpkin Festival in October. The event was a huge success the first two years. And next spring or summer, there is hope for a farmers' market.

The Inland Bays area seems to be grow-ing by leaps and bounds, and not just in summer. It's a nice place to visit — and a nice place to live.

19


In today’s competitive real estate market, commercial property managers face major challenges in keeping occupancy rates high. Trying to achieve that objective opens the door to significant incentives for prospec-tive tenants, and for current tenants renewing their leases.

The type of incentives offered during negotiations can have significant tax impli-cations for both lessor and lessee. When structured properly, these inducement pack-ages can yield favorable tax results for both parties. When tax angles are ignored, both risk incurring hidden costs and unpleasant tax results.

As lease terms grow more complex, and as dollar values and duration increase, the more important it is for both lessor and les-see to have their CPA and their attorney review the tax implications before a contract is signed. (If the incentive is small — worth no more than $5,000 — or has an impact that lasts less than a year, there’s little need to worry about tax issues.)

Here’s a summary of the tax issues involved in some common leasing incentives.

Cash payments: To start with a simple example, let’s assume the lessor offers the tenant $20,000 to sign a 10-year lease. That may help the lessor fill the space and help the tenant pay some bills but, tax-wise, it’s a bad deal for both. Why? The lessor has to amor-tize the payment over the length of the lease, so the write-off is only $2,000 a year and the tenant has to report the entire $20,000 in income in the year that it’s received.

Moving expenses: If the lessor instead offers the tenant $20,000 to cover moving expenses as part of a 10-year lease, there’s minimal tax savingsfor the lessor because the $20,000 still has to be written off at $2,000 a year. This scenario is more beneficial for the tenant - even though the $20,000 has to be declared as income, the $20,000 payment to the mover offsets it, so there are typically no net tax consequences.

Lease takeover: To attract a new tenant

to lease more spacious quarters at $2,500 a month, the lessor agrees to take over the last 18 months of the tenant’s current $2,000 monthly lease in another building. The lessor comes out ahead in net income and deducts the $2,000 payments as a business expense. If possible, he sublets the space for some of the remaining 18 months to minimize his losses. The tenant, presumably, is happier in the new office space and has no tax consequences.

Lease buyout: Change the takeover to a buyout and the tax issues change. Suppose the lessor offers to write a $36,000 check to cover the final 18 months of the tenant’s old lease. This doesn’t help the lessor, tax-wise, because he must amortize the payment over the length of his tenant’s new lease — writ-ing off $3,600 a year if the new lease is for 10 years. There is typically no net tax impact for the tenant — the $36,000 incentive from the new landlord is income, but that’s offset by the matching deduction of the $36,000 payment to the old landlord to get out of the lease.

Rent holiday: Let’s assume that the lessor offers the new tenant the first six months of a 10-year lease rent-free. As far as taxes are concerned, this is a good deal for both sides. Although the lessor loses potential income, the expenses incurred in managing the prop-erty are still deductible. For the tenant, not having to pay rent for six months is indisput-ably a good deal - and there are no tax conse-quences either.

In structuring a rent holiday, watch out for Section 467 of the IRS Code. Simply put, the Internal Revenue Service wants to make sure incentives are driven by market condi-tions, not by tax-avoidance considerations. Six months without paying rent sounds rea-sonable on a 10-year lease; not paying rent for five years out of 10 might look like a tax dodge.

If that’s how the IRS interprets the deal, it could require both lessor and lessee to recal-culate their taxes as if the rent payments were distributed equally over the term of the lease.

Section 467 does not come into play unless total rent payments, with all lease extensions included, exceeds $250,000.

Stepped rent: With stepped rent, monthly payments start low and increase as the lease term goes on – for example, $1,500 monthly for the first five years, then $1,750 for the next five years, then $2,000 for the final five. Lessees like starting low and locking in the increases; lessors like having the higher base at the end as the starting point for renewal negotiations.

Again, the main concern here is not run-ning afoul of Section 467. Make sure the steps are dictated by market conditions. Starting the lease at $500 a month and boost-ing the second and third steps to $2,250 and $2,500 might not change the value of the lease, but it could make the first step look like tax avoidance.

Construction and finishing allowances: These incentives are the most complicated of all, both in the negotiations and in their tax treatment, but they’re an essential part of many leases because tenants want their new space to have the ideal arrangement for their operation.

The problem here is that neither party wants to be considered the “owner” of any long-term improvements, because they must be depreciated over 39 years, regardless of the lease term. (When the lease ends, any remaining depreciation can usually be written off at once, but until then it’s a slow process.) Whenever finishing allowances are involved, it’s best to involve your lawyer and CPA, spell out the ownership considerations in the lease and be sure to abide by them when fil-ing subsequent tax returns.

When negotiating your next lease, aim not only for a good deal but for tax-favorable terms that make the deal a great one.

About the AuthorBrian Stratton, CPA, is a Director with

Horty & Horty, P.A., a Delaware accounting firm with offices in Dover and Wilmington.

Tenant Inducement Packages:When structured properly, they can benefit both lessor and lessee

By BRIAN STRATTON, CPA

| FINANCE COLUMN20


Your Scrap is Worth Ca$h!

Fitzgerald’s Wants Your:• Copper• Aluminum• Brass• Stainless Steel• Batteries• Wire• Lead• Light iron• Heavy steel• Cars, trucks, trailers

We deliver & pick up

roll oFF dumpSterS.

loCAllY oWNed SINCe 1935

17115 Fitzgeralds Rd, Lincoln, DE302-422-7584FitzgeraldsOnline.com

Open: Monday-Friday: 8am-4pm • Saturday: 8:00-Noon

Jesus recycles people. We recycle cars & more!

We accept electronics, cell phones & computers!


By James DieHl

One of America’s most watched televi-sion programs in the mid 1970s was Sanford & Son, featuring the often hilarious tales of a lovable junkyard owner, his comically frus-trated son and the business the two of them ran together, for better or for worse.

It was a popular program, to be sure, but it also furthered the stereotype of the great American junkyard, one that Scott Fitzgerald and his family have been fighting ever since.

Scott is a vice president of Fitzgerald

Salvage and Recycling, as are his brother John and his sister Kim. His business is any-thing but the dirty, unorganized, struggling to survive monstrosity that was featured on tele-vision – but he’s been working hard to change that perception for decades.

“Most people don’t expect to be treated well at a business like ours. They think of the stereotype of an old man chewing on a cigar and cussing a lot, with mean dogs run-ning around and junk lying everywhere,” says Fitzgerald. “Sometimes, people who own businesses like ours aren’t the nicest people

to deal with, but hopefully we’ve been able to change that image some.”

John Fitzgerald, Scott’s grandfather, founded Fitzgerald’s Auto Salvage in 1935. In the early years, the business pretty much dealt in car parts, collecting old automobiles and pulling pieces off of them for resale.

The business gradually converted to the customer-friendly, environmentally conscious scrap metal recycling business it is today over the course of many years. Nearly 75 people are employed by Fitzgerald’s in 2011. The company is owned by Scott's parents, Jack

Fitzgerald Salvage and recyclingA household name on the Delmarva Peninsula for more than seven decades

Photo by Eric Young (www.YoungsStudio.com)

| COVER STORY22


Photo by Eric Young (www.YoungsStudio.com)

and Karen Fitzgerald, as well as their three children.

With their popular faith-based slogan – "Jesus Recycles People, Fitzgerald’s Recycles Cars and More" – Fitzgerald’s has been a household name on the Delmarva Peninsula for more than seven decades.

The items they’ll buy for recycling span a wide range. Anything from a soda can to a fire truck, if it’s made of metal they’ll buy it, process it and resell it. And they’ve been doing it for many years, “before recycling was cool,” says Fitzgerald with a smile.

Not only has the family been in the recy-cling business since before it was cool, but also since before it was as complicated as it is today. With the recent spike in commodities prices over the last few years, certain metals are now in high demand and bring top dollar. But with the higher prices have come increased governmental and environmental regulations.

Because of the rising prices, more com-panies have entered the scrap metal field. As such, the Fitzgeralds have had to rely more on their name and on their reputation in southern Delaware to succeed in today’s market.

“With so many more businesses like ours trying to buy and sell the same product, we’ve been trying hard to maintain our image, and even improve it,” says Fitzgerald. “We don’t want people to think of us as a mom and pop type operation, but as a modern business that treats its customers well.”

The Lincoln-based company buys scrap metal from a multitude of different sources, from industrial facilities to farmers and every-thing in between – they even have an old fire truck sitting on their property right now that will need to be scrapped because of a cracked frame. In the past, they’ve bought tractors, they’ve bought carnival rides, they’ve bought jet engines, they’ll even buy the typical alumi-

num soda cans.If it’s made of metal, the Fitzgeralds

want to talk to you – as long as it isn’t stolen.

“With metals being more valuable, we’ve had to be even more careful lately and keep an eye out for anything that looks suspicious,” Fitzgerald says. “We

require a driver’s license or government ID for anything that we purchase and we keep a

copy along with all of our records in our ever-expanding server. And if anything sends up a red flag, we’ll call the State Police.”

For copper and brass sales, Delaware law requires that scrap dealers collect one form of

identification and hold on to the product for seven days before reselling it. But Fitzgerald’s more stringent policy has resulted in several arrests of individuals in recent years who have tried to sell stolen property at their location.

“For a while, I was either calling or get-ting calls from the police five or six times a week. But that’s slowed down a lot because we finally let the people know that if you’re traf-ficking in stolen materials, you’re going to get caught if you deal with us,” says Fitzgerald. “We don’t want to deal with people like that, so we would rather they go somewhere else. We really go out of our way to cooperate with the police in any way that we can.”

There are now members of a fourth genera-tion of the Fitzgerald family, John's sons J.T. and Nick, working at the long-time Sussex County business, which belongs to both the Georgetown and the Milford chambers of commerce. The company, and the family, has established a reputation of honesty, hard work and integrity over its 76 years in the First State. Whether in the early years recycling car parts, or today’s 21st century business dealing in all types of scrap metal, the business has evolved from its humble beginnings into a modern, hard-run business that is an integral part of the community.

The mission of Fitzgerald Salvage and Recycling is to put its Christian values in action and help the community and the envi-ronment by paying a fair price for scrap metal and providing affordable auto parts, while maintaining a safe and environmentally-friend-ly place of operations for the benefit of its cus-tomers and its employees.

“I think the most successful metal recyclers today are the ones that look and act like legiti-mate businesses, not like the old junkyards of the past,” says Fitzgerald. “People expect more from us now than they did 40 years ago, and they should. We don’t want people to think of us as they used to think of junkyards, with the whole junkyard dog stereotype. We try not to even call them junkyards at all anymore.”

Fitzgerald Salvage and Recycling is located on the southbound side of Route 113 in Lincoln, on the corner of the highway and Fitzgeralds Road. Their hours of operation are from 8 a.m. to 4 p.m. Monday through Friday and from 8 a.m. to noon on Saturdays.

Learn more about the company by calling 302-422-7584, by visiting www.fitzgeraldson-line.com or via Facebook at www.facebook.com/fitzgeraldsonline.

23


HIDDEN TREASURE

Report cards are out, but before you file them away and head for the water to cool off, consider the “Wetlands Report Card” issued last year by the Delaware Center for the Inland Bays. The wetlands help supply clean water, provide wildlife habitat and protect property from flooding and coastal erosion; however, due to filling and alteration, the wet-lands aren’t performing as well as they might.

The “tidal wetlands” at the edge of the bays, regularly flooded by tides, scored a D+. These wetlands are 28 percent “severely stressed” and 56 percent moderately stressed. Recommendations are to minimize develop-ment adjacent to wetlands, restore natural dis-tribution of water and control invasive plants.

The “riverine wetlands,” occurring next to natural streams, provides storage for floodwaters and groundwater and helps clean the water before it moves downstream. The riverine wetlands scored a D. Thirty-six percent of these areas are severely stressed. Recommendations are to restore channelized streams to more natural streams and, again, control invasive plants.

The “flat wetlands” are found at the headwaters of the watershed and on very low sloped lands. Given a grade of B-, these wetlands are faring better, with 18 percent severely stressed and the balance divided between moderately and minimally stressed. Recommendations are to protect large forest blocks, restore natural distribution of water and implement sustainable forest management.

Based in Rehoboth Beach, the Delaware Center for the Inland Bays is the “hidden treasure” for this month, but the real treasure

is the three bays it serves to protect: Rehoboth Bay, Indian River Bay and Little Assawoman Bay, separated from the ocean by a narrow spit of land stretching from Dewey Beach to Fenwick Island. With the help of many part-ners both public and private, the CIB works to improve water quality in the Inland Bays.

Executive Director Ed Lewandowski said CIB has a full-time staff of seven, plus two part-timers and a number of seasonal instruc-tors in the educational programs. While there are hundreds of paid members, even more important are the 200 or more volunteers who help in CIB’s programs. Pat Drizd, herself a volunteer, is the volunteer coordinator.

“We have a partnership with the Town of Bethany Beach to assist with the Bethany Beach Nature Center,” Lewandowski said. Located just past Grotto’s Pizza on Route 26, about a mile from Route 1, the center has a nature trail that is open dawn until dusk. Seasonal instructors and volunteers conduct a Saturday morning program for children in the summer.

Last month, Lewandowski said, a com-munity planting day was held at the center. Community members planted a demonstration rain garden in the swale area which collects rain runoff from nearby businesses. Since this water is discharged to wetlands, modifying the area and planting an effective rain garden will slow the flow of water, trap nutrients and remove pollutants.

CIB also works with a concessionaire at James Farm Ecological Preserve in Ocean View - an oasis of wild land on Indian River Bay. Lisa Daisey, the proprietor of Eco Bay

Kayak Adventures, provides tours for CIB along with information on inland bays issues. CIB manages James Farm for the county, which received the property as a gift from the late Mary Lighthipe, a descendant of the James family who had farmed the land for generations. The land was given in memory of her son Harold, with the condition that it be used for environmental education and recreational activities. School programs are held there in spring and fall and there’s a kids’ camp, sunset tours, an annual barbecue in October and a “Gardening for the Bays Native Plant Sale” in May. In addition to habitat restoration, education and outreach, CIB works with scientists on research that will help people make better decisions about things that impact the bays. Lewandowski said one recent research project conducted with the Department of Natural Resources and Environmental Control was a hard clam den-sity and distribution survey to assess the hard clam population in the inland bays.

For a beautiful evening of “friend-raising” as well as fund-raising, join CIB for “Decked Out” on July 28, for desserts, drinks and drums on the deck! Catch a fantastic sunset over the Indian River Inlet while sampling dessert creations from your favorite local eateries. Festive cocktails and steel drum music make this a don’t miss event. Perdue Farms will be a major sponsor of event as in years past. The party is at CIB headquarters at 39375 Inlet Road in Rehoboth.

For more information, membership or to volunteer, call 226-8105 or visit the website at www.inlandbays.org.

Delaware Center for the Inland BaysProtecting Rehoboth Bay, Indian River

Bay and Little Assawoman Bay

BY CAROL KINSLEY

24


Do you truly know the actual expenses related to the laser and ink-jet printing in your office?

Most companies are trying to reduce or control business expenses and at the same time maintain or increase office productivity. If this statement is true why have so few offices con-sidered a managed print solution?

One of the most unknown expenses in the office is related to office laser printing; toner cartridges, maintenance kits, service costs related to fixing printers and the replacement expense when a printer “breaks.” Have you ever said, “it is less expensive to buy a new printer than to fix the broken one?”

Most companies today know exactly what they spend on the office multi-functional copier. That device was either leased or pur-chased and most companies pay per page for black/white and color images. There are no unexpected expenses for repairs, toner cartridges or replacement costs. Your copier vendor may have told you a few years ago that you should shift all the desktop printing to the digital copier. We now know five years later that desktop printers are here to stay because not all the volume can be shifted to the copier. I recently came across an organization that unbelievably has more printers than employ-ees. It is time to implement a Managed Print Services Program and bring these expenses under control.

So what can you do? Follow these recom-mendations to help your company save up to 30% in printing expenses.

1. Understand what Managed Print Service (MPS) really means - According to the Managed Print Services Association, MPS is the “Active management and optimization of document output devices related to business processes.” Let’s restate that definition another way; MPS is a comprehensive program com-bining all expenses and management related to laser printing in the office into a fixed budgeted cost per page. Once these expenses are identified and then fixed, your company should expect a substantial savings compared

to the current method of managing these devices.

2. Do a little research - Contact and inter-view several MPS providers. Find a company you can partner with because they are not all the same. Some provide fragments of MPS; toner but no repairs for example. Others will expect you to completely replace your entire fleet of printers in order to set up an MPS solution. Certain MPS providers are local to your area and a few are national providers but sub-contract their services. A proven long term track record may be beneficial when choosing a business partner. In other words, build your criteria for choosing an MPS solution provider

3. Get an assessment - Invite a Managed Print Solution provider into the office to pro-vide a 30 to 90 day assessment. There should be no cost to you for the assessment. MPS providers generally know they will reduce expenses related to laser printing for your organization. Therefore, the expense should be on the MPS provider. The assessment must include every printer in your company. A “walk through” is recommended and allow the MPS provider to create a floor plan of all your print devices. The assessment must include secure data capture software designed to retrieve the meter information from the printer.

4. Identify all related expenses - This is perhaps the most challenging exercise. It is critical to be able to relate a company’s expenses to the print usage for all print devices. Be honest with yourself about all the expenses. Identify toner cartridge expenses, parts and labor expenses, including existing personnel that may have the responsibility of fixing printers in the office. Should they spend their time fixing and solving printing issues or can they be more valuable solving other IT related projects. Other expenses related to printers are overstocked inventory, old inven-tory not matching printers in the office, admin-istrative expenses related to paying invoices and managing all the vendors relationships associated with the current way of doing busi-ness. Some MPS providers will expect you to accept industry standards for print costs. My concern is when a company over-inflates

industry costs to show a higher than expected savings so the customer never receives an accurate comparison. Since the assessment is going to last a minimum of 30 days, spend the time identifying your company’s true expense for printing.

5. Expect an executive summary - An exec-utive summary is the best way to make sure the assessment, analysis and expected recom-mendations match your company objectives. This is the time to review recommendations and develop a shared vision for a three year partnership. It is also the time to make sure the information obtained during the assessment is valid. Make sure the vision is shared with several key members in your company such as the CFO/controller, purchasing/office manager and key department managers that a MPS strategy impacts the most. The anticipated outcome of the executive summary will be an appointment to discuss the financial impact and implementation agenda

6. Discuss the implementation proposal - The final step in the MPS process is to discuss the financial impact and implementation agen-da of the agreed upon executive summary. The final proposal should identify the significant savings available through a comprehensive MPS solution.

Managed Print Services is one of the best strategies for controlling expenses and manag-ing multiple print devices within every busi-ness. One last suggestion is to avoid drawing a conclusion that MPS is not for your business or that your company is not big enough to implement this type of solution. Let the MPS expert’s help you decide if your business is a candidate. The analysis, when done cor-rectly, always provides important information. In many cases the analysis alone is valuable business information that will help you see the impact of printing in the office.

About the authorSherri Holder is the sales manager for

Hilyard's Business Solutions in Salisbury, Md. You can find out more about Hilyard's by vis-iting www.hilyards.com.

Have you considered managed print services in your office?

By sHerri HolDer

GUEST COLUMN | 25


HEALTH REPORT

Nanticoke Health Services has been named to the 2011 Becker's Hospital Review/ Becker's ASC Review list of the Best Places to Work in Healthcare.

The 2011 list was developed through nomi-nations and research.

Recipients were selected for their dem-onstrated excellence in providing a work environment that promotes teamwork, pro-fessional development and quality patient care. Recipients come from hospitals, health systems, surgery centers and large physician practices.

Employing 1,100 employees across three entities, Nanticoke Health Services runs a full-service community hospital, a long-term care facility and a network of employed physicians.

The system has implemented several tools to communicate with its many providers, including a monthly newsletter, required staff meetings, quarterly town halls and a CEO blog posted on the employee intranet. An objective online performance evaluation tool is used to give evaluations a shorter turnaround time and provide clearer, standardized feedback. NHS' active Employee Activity Committee plans regular events to promote staff bond-ing. Employee recognition programs are also

in place. “Nanticoke’s employees work hard to sup-

port the organization, patients, each other, and the community at large,” said Barbara Hendricks, director of human resources.

Tracy Passwaters, an ultrasound tech-nologist at Nanticoke Health Services, had been with NHS for eight years when she was

recently diagnosed with breast cancer. "The people that work at this hospital, they do the same thing for everybody. It is just now I have had the shoe on the other foot, and I have been able to see it first hand," she says. "The majority of the people that work at this hospi-tal were born and raised here; they have that sense of 'home' here."

Nanticoke named one of the best places to work

Nanticoke Health Services has been named to the 2011 Becker’s Hospital Review/ Becker’s ASC Review list of the Best Places to Work in Healthcare.

High-tech imaging lowers radiation exposure

Bayhealth Medical Center has unveiled a new, high-tech CT-scanner which will provide higher resolution images while dramatically lowering patients’ radiation exposure. Bayhealth Diagnostic Imaging has acquired the Discovery CT750 HD, the world’s first high definition Computed Tomography (CT-scan) system, which reduces a patient’s radiation exposure by as much as 50 percent. It is the first such CT-scanner available in Delaware.

“By providing high definition image clarity, we’ll enhance our ability to diagnose illnesses and present your physician with the information he or she needs to provide you with the very best care. At the same time, we will be able to reduce your exposure to unnecessary radiation,” said Medical Director of CT Services Ravi Kasat, MD.

The Discovery CT750 HD features the GE Gemstone detector, a new scin-tillator (a substance which emits light when hit by x-rays) which is 100 times faster than any other CT-scanner detector and generates higher resolution images than previous systems. The quicker illumination dramatically reduces the radiation emitted. The high definition clarity enables radiologists to study images as small as a single grain of sand.

Bayhealth CT Supervisor Marcus Woodward assists Ryan Scott into the Discovery CT750 HD.

26


Bayhealth earns American Heart Association award

Bayhealth Medical Center has earned the American Heart Association’s “Get With The Guidelines – Heart Failure Gold Performance Achievement Award.”

The Gold Performance Achievement Award recognizes Kent General Hospital and Milford Memorial Hospital for exceed-ing an 85 percent compliance with core standards for treating heart failure patients during the past 24 months.

“Get With The Guidelines” is a quality improvement initiative that provides hospi-tal staff with core standards developed from evidence based guidelines for treating heart failure patients and preventing future hospi-talizations.

Under GWTG–Heart Failure standards, heart failure patients immediately receive risk reduction therapies and medication. They may also receive alcohol/drug abuse and thyroid management counseling as well as referrals for cardiac rehabilitation. Bayhealth Medical Center has successfully maintained these quality measures for the past 24 consecutive months.

Bayhealth celebrated the GWTG Award on June 6 at Bayhealth, Milford Memorial Hospital. From left: Stephanie Rhoads, Sharon Coleman, Tasheema Galarza, Dr. Harvey Lee, Pamela James, Joanne Fletcher, Lora Harper, Michele Beauchamp and Susan E. Conley.

From left: Senior Vice President & Chief Medical Officer Gary Siegelman, Administrative Director of Operations of the Cardiovascular Service Line Louisa Phillips, Cardiac Cath Lab Manager Barbara Smith, Senior Vice President & Chief Nurse Executive Bonnie Perratto, Senior Vice President & Chief Operating Officer Deborah Watson, Laurie Saint Clair, The American Heart Association’s Stephanie Rhoads, Vice President of Medical Affairs Eric Gloss, Director of Care Management Joanne Fletcher, Sharon Coleman, Tasheema Galarza, Dianne Shlan and Diane Fithian.

Beebe Medical Center’s environmentally responsible, pharmaceuti-cal waste program has received attention on the national level and was presented to healthcare leadership during the Joint Commission’s 2011 Annual Conference on Quality and Patient Safety in June.

The Joint Commission is an independent organization that accredits and certifies health care organizations and programs throughout the nation; its national conference represents a premier industry forum for the sharing of innovative ideas and best practices that lead to the high-est standards in quality and patient safety.

Beebe Medical Center, which traditionally has followed industry standards in the disposal of pharmaceutical waste, began working with Stericycle, Inc. three years ago to implement an improved and more cost effective program that assures pharmaceutical waste does not end up in landfills or in public water systems. Instead, Stericycle incinerates all pharmaceutical waste following state and federal laws and regula-tions. Pharmaceutical waste includes prescription drugs, such as partial-ly used IV bags of intravenous medications, loose tablets or capsules, and partially used tubes of cream and ointment.

Sam Roberts, RPh, MS, director of pharmacy at Beebe Medical Center, led the effort and made the presentation on June 9 in Chicago.

“The most important outcome of this program is that no pharmaceu-tical waste from Beebe Medical Center will end up in a landfill where it can eventually contaminate the groundwater,” said Roberts, who has

been at Beebe Medical Center for 13 years. “What also is important about this program is that 94% of the plastic containers, where the pharmaceutical waste is stored at the medical center until it is col-lected by Stericycle, are treated and used again, diminishing expenses to our organization and impact on the environment.”

Beebe Medical Center gener-ated more than 32 tons of phar-maceutical waste during the two-year case study which was pre-sented at the Joint Commission’s quality and patient safety event. The case study shows two years of data detailing how much pharmaceutical waste Beebe Medical Center collected, sorted and disposed. It also revealed that the medical center saved an estimated $51,000 by reusing the plastic waste containers.

“This is the first time that a medical center has done a study of this kind, giving the industry an opportunity to see the benefits of sustain-ability programs and how hospitals can be good environmental stew-ards in a cost-effective manner,” Roberts said.

Sam Roberts, director of pharmacy at Beebe Medical Center

Beebe presents study at national conference

27


| HEALTH REPORT

Ruth Hudson, RN was named “Nurse of the Year” by her Nanticoke Health Services’ peers for best rep-resenting the hospital’s motto, “Always Caring. Always Here.” Ruth has given more than 35 years to nursing at Nanticoke Health Services and has gone above and beyond her every day duties as a member of the Infection Prevention Committee and of Nanticoke Health Services’ Ethics Committee. She also chairs several unit-based committees. She is a certified chemotherapy nurse and a member of the Delmarva Oncology Nurses Interest Group. Shown here, Nanticoke’s Chief Nursing Officer, Penny Short (left), Vice President of Clinical Operations, Don Tricarico (right), and Medical Surgical Director, Rachel Gardner (right), present Ruth with a “Nurse of the Year” gift. On either side of Ruth, are her husband, James L. Hudson (left) and her son, Fred Hudson (right).

NURSE OF THE YEAR

The Beebe Medical Center Auxiliary recently presented Bee-be Medical Center with a check for $305,000 at the Auxiliary's annual meeting in May.

The check represents the single largest annual gift the Auxil-iary has given to Beebe Medical Center.

The funds will be used for a new, larger interfaith chapel at the hospital in honor of the Auxiliary’s 75th anniversary this year. The chapel, to be located within the hospital, is in the plan-ning stages.

This year’s donation tops the Auxiliary’s gift in May 2010 of $300,000, which was the first donation made toward the Capital Campaign to expand the Beebe School of Nursing. That campaign officially began this past May. In recent years, Beebe Auxiliary has raised nearly $3 million for Beebe Medical Center programs and services.

Donations are made from funds the Auxiliary raises through a variety of activities. Its members contribute thousands of hours at the Beebe Treasure Chest Thrift Shop, the Medical Center Gift Shop and through various activities such as the annual Fun Fest and merchandise sales.

Fifteen members were honored for 30 or more years of ser-vice. They include: Jean Cochran (1954), Elaine Dewey-Shupe (1975), Nancy Horneck (1980), Sally Jones (1981), Marie Knox (1974), Doreen Lyons (1977), Ruth Macintire (1956), Alice Masterson (1972), Anna B. Moore (1974), Better Moore, (1960), Dorothy Pedicone (1980), Thelma Rowland (1976), Doris (Gin-ger) Snowden (1974), Gertrude Tharp (1955), and Jackie Travis (1954).

The Auxiliary also recognized three people for their out-standing support of the organization during the past year. They include: Gerry Smith, director, Materials and Transportation for Beebe Medical Center; Dave McGown, systems analyst, Beebe

Medical Center; and John Mazzotta, former Exalted Ruler of the Elks Cape Henlopen Lodge #2540 who, with other members of the Elks, served as cooks and teachers at the annual Fun Fest.

The Beebe Auxiliary, established in 1936, is the oldest fund-raising arm associated with Beebe Medical Center.

The organization has 253 members, having gained 50 new members over the past year. To join or to learn more, call 645-3538, leave a message and someone will return your call.

Auxiliary presents Beebe Medical Center with check

These Beebe Auxiliary members have given more than 325 years of combined service to raising money for Beebe Medical Center: Mike Clemmer, Auxiliary president, stands in the back. Middle row, from left: Anna Beebe Moore, Dorothy Pedicone, Ginger Snowden and Nancy Horneck. Front row: Elaine Dewey-Shupe and Doreen Lyones. William Swain Lee was present during the ceremony.

28


Members of the Kings Creek garden club recently began a volunteer effort to beau-tify the sensory garden at Gull House, Beebe Medical Center’s adult day care center in Rehoboth Beach. The garden gives guests a chance to enjoy tranquility in a space filled with vegetation, flowers, birds and butterflies. From left are club members Judi Pezone, Carol Burn, Pat DeVoll, Beth Magnus and Jane Perkins who purchased soil and planted flowers. They will return regularly to maintain the garden. Kings Creek Garden Club is affiliated with Kings Creek Country Club. For more information about Gull House, call 302-226-2160.

NEW GARDEN

142 East Market Street • P.O. Box 751 Georgetown, DE 19947-0751

P 302-855-1260 • F 302-855-1270www.scdelaw.com

BAYHEALTH WELCOMES NEW

PEDIATRICIAN

The Pediatric and Adolescent Center and Bayhealth Medical Center have recruited pediatrician Maria Childers, M.D., to join Bayhealth-Milford Memorial Hospital.

Dr. Childers has served as a pediatrician for 13 years. After earn-ing her medical degree from Robert Wood Johnson Medical School at the University of Medicine and Dentistry in New Jersey in 1998, she served a pediatric residency at New York Presbyterian Hospital at Cornell University. She has served as a pediatri-cian in Ohio and Pennsylvania, including service as clinical instructor of pediatrics at Thomas Jefferson University Hospital in Philadelphia. Fluent in Spanish and English, Dr. Childers will be especially valuable in serving non-English speaking families in Kent and Sussex Counties. She will serve at the Pediatric and Adolescent Center in Milton.

Dr. Childers


BETHANy BEACHA Doc at Your Door; 54055 Starfish Ct.,

Bethany Beach; professional services-medical office

Coastal Living Market; 120 Central Blvd., Bethany Beach; retailer-food (except restau-rant)

Five Guys Operations LLC; Five Guys Burgers & Fries; 111 Garfield Pkwy., Bethany Beach; retailer-restaurant

BRIDGEVILLEChilel Ramirez Saturnino; 12945 Russell

Rd., Bridgeville; reconciliation purpose codeHammond, Donnell E., Heaven Sent Child

Care; 10551 Sunnyside Rd., Bridgeville; pro-fessional and/or personal services

Lique, Benz Rene; 8804 Cannon Rd., Bridgeville; reconciliation purpose code

Regal Construction LLC; 16579 Sand Hill Rd., Bridgeville; reconciliation purpose code

DELMARRCI Sealing; 38444 Sussex Hwy., Delmar;

contractor-residential

DOVERAffordable Roofing LLC; 70 Humpsman

Dr., Dover; reconciliation purpose codeAll Kleaning Service; 1523 John Clark Rd.,

Dover; professional and/or personal servicesAyika Elliott, Vega American; 923

McDowell Dr., Dover; professional and/or per-sonal services

Beverages and Beyond Distributors; 1131 N. Dupont Hwy., Dover; tobacco products retailer

Bradbury, Tina; Circle That Date; 523 S. Red Haven Ln., Dover; professional and/or personal services

Brown, Terron; 140 N. Governor Blvd., Dover; reconciliation purpose code

Byler’s Store Inc.; 1368 Rose Valley School Rd., Dover; lessor of tangible personal property

Capital Coin Assets, First State Coin Co.; 53 Greentree Dr., Dover; retailer-various products/wholesaler-metals

Caring Hands Elder Care Services; 378 Kentland Ave., Dover; professional and/or personal services

Chesapeake Waffles LLC, Waffle House #1753; 4003 S. Dupont Hwy., Dover; retailer-restaurant

Daniels, John C., Delaware Correctional Officers Association, Lawn Services; 615 S. Main St., Dover; professional and/or personal services-unclassified

Delaware.com, Inc.; 28 Old Rudnick Ln., Dover; advertising agency

ELG LLC; 108 E. Water St., Dover; brokerExamnow Marketing LLC; 58 Freedom

Dr., Dover; reconciliation purpose codeFred Meyer Jewelers Inc., Littman

Jewelers; 1365 N. Dupont Hwy., Ste. 3096, Dover; retailer-various products

Health-Com Inc.; 310 Alder Rd., Dover; retailer-dry goods & apparel

Henry, David M., Skunk Workz Specialized Hauling; 1609 John Clark Rd., Dover; dray-person/mover

JJE Construction Inc.; 124 W. Sheldrake Cir., Dover; contractor-residential

KKris Inc.; 99 Cent Power; 784 Walker Rd., Dover; retailer-dry goods & apparel

LAHE Community & Youth Center LLC; 230 E. Sheldrake Cir., Dover; professional and/or personal services-unclassified

Little Guppies Family Child Care; 1013 Paw Paw Pl., Dover; professional and/or per-sonal services-unclassified

M&HO Inc.; 1051 N. Dupont Hwy., Dover; retailer-food (except restaurant)

Midnight Source Inc.; 613 Fox Pointe Dr., Dover; professional and/or personal services

MRH Consulting; 70 N. Fairfield Dr., Dover; contractor-residential

O’Neill Alexandra; 351 Kearsney Ct., Unit A3, Dover; professional and/or personal ser-vices

Rippin Twine Lacrosse; 337 N. Bradford St., Dover; professional and/or personal services-unclassified

Veterans Preference Projects/VPP; 73 Greentree Dr., #162, Dover; professional and/or personal services

Vitamin Shoppe Industries Inc., The Vitamin Shoppe; 1141 N. Dupont Hwy., Dover; retailer-various products

Zellman, Carl; 311 Pond View Lane, Dover; contractor-residential

GEORGETOWNHodge, Brandon L., Nautical Star Builders

Inc.; 216 W. Laurel St., Georgetown; reconcili-ation purpose code

McDermot, Maureen A., Bark N Park; 24175 Celtic St., Georgetown; professional and/or personal services

GREENWOODAcoustic Transport LLC; 108 Draper St.,

Greenwood; transportation agentCountryside Produce; 1783 Hickman Rd.,

Greenwood; commercial lessorDelmarva Construction LLC, Juan M.

Hernandez Perez; 15728 Sharps Mill Rd., Greenwood; contractor-residential

Demarest Enviro & Property Management; 104 Sussex Ave., Greenwood; contractor-residential

Hearn, Steven E., Steven Hearn Enterprises; 8179 Champion Ln., Greenwood; personal service-motor vehicle service

White Manor Farm LLC; 11339 Sussex Hwy., Greenwood; professional and/or per-sonal services

HARRINGTONKent County Home Improvements LLC;

556 Toby Collins Ln., Harrington; contractor-residential

MLA Lighting LLC; 368 Carpenter Bridge Rd., Harrington; wholesaler-furniture & fix-tures

Walls Property Management; 310 Second Ave., Harrington; contractor-residential

Weeks Lawn Service; 6045 Milford Harrington Hwy., Harrington; professional and/or personal services-unclassified

LAUREL3D Microwave; 7795 Bethel Rd., Laurel;

professional and/or personal servicesCP&P Drywall LLC; 30028 E. Trap Pond

Rd., Laurel; contractor-residentialF.E.D.U.P. Construction, LLC; 502 Pine

St., Laurel; contractor-residentialFeng; 32524 Aero Dr., Laurel; contractor-

non-residentialGovernmental Services LLC; 14127

Rottwaller Rd., Laurel; manufacturer’s agent or representative

Niblett, III, Maurice Edward, Niblett’s Trucking LLC; 34110 Bi State Blvd., Laurel; reconciliation purpose code

Sunkissed Tanning LLC; 30599 Sussex Hwy., Ste. 1, Laure; personal services-health club spa/retailer-various products

LEWESAccess Ride Transport Inc.; 31281

Lakeview Blvd., Lewes; transportation agentAdjustable Living; 31110 Mills Chase Dr.,

Lewes; retailer-furniture & fixturesBrian White & Associates; 32878 Ocean

Reach Rd., Lewes; professional and/or per-sonal services

Consider It Done DE, LLC; 31790 Siham Rd., Lewes; professional and/or personal services-unclassified

E.L. Red, LLC, DME Supply Depot; 18211 Holly Ln., Lewes; retailer-catalogue & mail order house

BUSINESS LICENSES

30


Mon.-Sat. 9 am - 9 pm • Sunday 10 am - 5 pm

Concord Pet Food & SuppliesConcord Pike 302-478-8966Shoppes of Red Mill 302-737-8982Peoples Plaza 302-836-5787Hockessin 302-234-9112Suburban Plaza 302-368-2959Shoppes of Graylyn 302-477-1995Chestnut Run 302-995-2255

Middletown Crossing 302-376-1616Community Plaza 302-324-0502Aston, PA 610-364-1100Edgehill s/c, Dover 302-672-9494West Chester, PA 610-701-9111Rehoboth 302-226-2300Fox Run 302-838-4300

Elkton 410-398-5554Milford 302-424-8373New London 610-869-8838Thornbury 610-399-0124Smyrna, DE 302-653-1515Seaford, DE 302-628-1001Logan Township, NJ 856-467-0022

H ave You B een D enied Social Security o r Veterans’ Disability B en efits?

W e C an H elp! L aw O ffices of K aren Y. V ick s, L L C

e-m ail: kvicks@ vickslaw .com

500 W . Loockerm an Street, Su ite #102

D O V E R 674-1100 888-598-8890 Toll Free

Home Goods Inc., Home Goods #520; 34170 Citizen Dr., Lewes; retailer-various products

JM Engineering & Management LLC; 34389 Skyler Dr., Lewes; professional servic-es-engineer

Lewes Painting LLC; 16851 Kansas Ct., Lewes; contractor-residential

Lighthouse Chiropractic; 1527 Savannah Rd., Lewes; professional services-chiropractor

MS Lally & Associates; 10 Brittany Ln., Lewes; professional and/or personal services

Manganello Marie, Sea Breeze Cleaning; 34704 Villa Cir., Unit 1205, Lewes; profes-sional and/or personal services

Regulatory & Compliance Consults; 8 Bay Oak Dr., Lewes; professional and/or personal services

Scott, Rhonda D., R&D Help; Sand Dunes Village, 16843 Kansas Ct., Lewes; contractor-residential

Sync ISD, LLC; 28922 Lewes Georgetown Hwy., Lewes; retailer-various products

MILFORDACT5 LLC; 795 Milford Harrington Hwy.,

Milford; contractor-residentialBell, Marcella; 220 Church Hill Rd.,

Milford; reconciliation purpose codeBennett, Rosemarie, Take the Lead; 302

Lakeview Ave., Milford; professional and/or personal services

Cantu, Cesar A., Crystal Green Turf Mgt., LLC; 1809 Holly Hill Rd., Milford; reconcilia-tion purpose code

Roberts, I., LLC; 10 E. Clarke Ave., Milford; professional and/or personal services-unclassified

Young, Diana C., Tweetsuites; 146 Wisteria Dr., Milford; retailer-various products

MILLSBOROA Native’s Touch Home Improvement;

27838 Oak Meadow Dr., Millsboro; contractor-residential

Backus, Steven E., Backus Business Solutions of DE; 26130 Woodsmere Dr., Millsboro; sales representative

Cleaning Therapy LLC; 26328 Portside Ln., Millsboro; reconciliation purpose code

Conner, Kevin A., K&J Ice Cream; 26291 Cove Dr., Millsboro; retailer-food (except res-taurant)

G Harv General Contractors LLC; 30740 Mount Joy Rd., Millsboro; contractor-residen-tial

Harmon, Chantea L., Harmon’s General Maintenance Svc.; 27223 Wayside Dr., Millsboro; professional and/or personal ser-vices

J&N Outdoors LLc; 19160 Allen Ln., Millsboro; professional and/or personal servic-es-unclassified

SEAFORDBerkley Transportation; 8546 Garden Ln.,

Seaford; professional and/or personal servic-es-unclassified

Contreras, Jaime, John Painting; 334 N. Market St., Seaford; contractor-residential

Cyclone Transportation Corp.; 8546 Garden Ln., Seaford; transportation agent

Henry Faison Day Spa; 26 S. Market St., Ste. D, Seaford; personal services-health club spa

Herr, Amy J., Maid to Shine; 110 William Ross Ln., Seaford; professional and/or per-sonal services

Pinkett, Martina L., All Dolled Up Studio; 27446 Patricks Ln., Seaford; professional and/or personal services-unclassified

Scott, Charles C. III, First Class Web Designs; 24714 German Rd., Seaford; profes-sional and/or personal services

Teagle and Sons; 6 N. Street Ext., Seaford; professional and/or personal servic-es-unclassified

Thomas, David, ATWI Group LLC; 320 N. Front St., Seaford; reconciliation purpose code

Thompson, Warren V., Awards & Promo Products of Delm.; P.O. Box 1850, Seaford; wholesaler-any products

SMyRNAChespeake Waffles LLC, Waffle House

#1550; 37 S. Cory Ln., Smyrna; retailer-

restaurantDivine Hair Designs; 4793C Wheatleys

Pond Rd., Smyrna; personal services-beau-tician

Kennedy Spencer Investments; 528 Sequoia Dr., Smyrna; transient photographer

Knab, Gregory A., Big Knabby’s Caterig; 268 Garrisons Lake Blvd., Smyrna; retailer-food (except restaurant)

Luciana & Rainell Harrell, Luciana & Rainell’s Home Repairs; 382 Ronald Ln., Smyrna; personal service-general repairper-son

Olson, Paul R., Smyrnabilly Services; 166 Fields Dr., Smyrna; personal services-general repairperson

Reed, Robert J., Robert Reed Powerwashing; 295 Black Diamond Rd., Smyrna; professional and/or personal servic-es-unclassified

Shakir, Hanifah B.; 231 S. Dupont Blvd., Smyrna; professional and/or personal servic-es-unclassified

Sloan, Jessica A., Elite Comfort; 404 Kates Way, Smyrna; contractor-residential

Thirst 2 Learn Academy LLC; 4877 Wheatleys Pond Rd., Smyrna; professional and/or personal services

Tirado, Mario P. Jr., A&N Performance; 105 Lawn Dr., Apt. 1H; Smyrna; contractor-residential

31


ADVERTISING

Morning Star Business ReportBryant Richardson302-629-9788302-629-9243 [email protected] Norman Eskridge Hwy.P.O. Box 1000Seaford, DE 19973

ARCHITECTS & ENGINEERS

George, Miles & Buhr, LLCMichelle Everngam302-628-1421302-628-8350 [email protected] High St. Seaford, DE 19973

George, Miles & Buhr, LLCMichelle Everngam410-742-3115410-548-5790 [email protected] W. Main St. Salisbury, MD 21801

CABINETRY

U. L. Harman, Inc.Delores BowlesJeff Riddleberger800-346-4887302-492-3456410-482-8879 [email protected]. Box 56Marydel, DE 19964

CHAMBER OF COMMERCE

Central Delaware Chamber of CommerceGina Aurora302-734-7513302-678-0189 [email protected] N. DuPont Hwy. Dover, DE 19901

Georgetown Chamber of CommerceKaren Duffield302-856-1544302-856-1577 [email protected] Layton Ave., P.O. Box 1 Georgetown, DE 19947

Lewes Chamber of CommerceBetsy Reamer302-645-8073Toll Free 877-465-3937302-645-8412 [email protected] Kings Hwy., P.O. Box 1Lewes, DE 19958

Greater Millsboro Chamber of CommerceAmy Simmons302-934-6777302-934-6065 [email protected]. Box 187Millsboro, DE 19966

Milton Chamber of CommerceGeorgia Dalzell302-684-1101www.historicmilton.comchamber@historicmilton.com707 Chestnut St., P.O. Box 61Milton, DE 19968

Rehoboth-Dewey Chamber of Commerceand Visitor CenterCarol Everhart302-227-6446800-441-1329 ext. 13302-227-8351 [email protected] Rehoboth Ave. Rehoboth Beach, DE 19971

Greater Seaford Chamber of CommercePaula Gunson302-629-9690302-629-0281 [email protected] 304 A High St.Seaford, DE 19973

EDUCATION

University of DelawareProfessional & Continuing StudiesTara Kee866-820-0238302-831-3292 faxwww.pcs.udel.edu [email protected] Partnership CenterDel Tech - Owens CampusGeorgetown, DE 19947

Business Directory

Chamber of CommerCe

32


ENVIRONMENTAL

Delaware Solid Waste AuthorityMike Parkowski302-739-5361302-739-4287 [email protected] S. Bradford St., P.O. Box 455 Dover, DE 19903

ENVIRONMENTAL CONSULTING

Envirotech Environmental Consulting, Inc.Todd Fritchman302-645-6491www.envirotechecinc.cominfo@envirotechecinc.com16394 Samuel Paynter Blvd.Suite 203Milton, DE 19968

EMPLOYMENT

Essential Staffing Inc.Best Temps of Dover Patsy Ware302-674-4357302-674-4878 [email protected] W. North St., Suite ADover, DE 19904

FINANCIAL

Bank of DelmarvaScott Rukowicz302-875-5901302-875-1766 [email protected] East Market St.Laurel, DE 19956

County Bank9 Sussex County Locationswww.CountyBankDel.com

County BankRehoboth Beach Branch302-226-9800302-226-3182 fax19927 Shuttle Rd.Rehoboth Beach, DE 19971

County BankLong Neck Branch302-947-7300302-947-7303 fax25933 School LaneMillsboro, DE 19966

County BankMilford Branch302-424-2500302-424-2265 fax100 East Masten CircleMilford, DE 19963

County BankSeaford Branch302-628-4400302-628-4405 fax632 West Stein HighwaySeaford, DE 19973

County BankMillville Branch302-537-0900302-537-0905 fax10 Old Mill Rd.Millville, DE 19967

County BankGeorgetown Branch302-855-2000302-855-2005 fax13 N. Bedford St.Georgetown, DE 19947

County BankLaurel Branch302-877-5000302-877-5005 fax1122 S. Central Ave.Laurel, DE 19956

County BankLewes Branch302-645-8880302-645-0888 fax1609 Savannah Rd.Village of Five PointsLewes, DE 19958

County BankMilton Branch302-684-2300302-684-2305 fax140 Broadkill Rd.Milton, DE 19968

Del One 7 Statewide LocationsPhilip Hernandez302-672-1448302-739-1790 [email protected] Beiser Blvd.Dover, DE 19904

Delaware State Police Federal Credit UnionStephen Cimo302-856-3501 ext. 120302-856-2539 [email protected]. Box 800Georgetown, DE 19947

Seaford Federal Credit UnionSeaford BranchMary Adams302-629-7852302-629-9125 [email protected] Professional CenterRt. 13 SouthSeaford DE 19973

Seaford Federal Credit UnionDagsboro BranchVeronica Nhan-Nock302-934-1774302-297-0016 [email protected] Dupont Hwy. Dagsboro, DE 19939

Sussex County Federal Credit UnionDebbie Jewell302-629-0100302-629-0966 [email protected] Bridgeville Hwy.Seaford, DE 19973

FUNERAL SERVICES

Watson yates Funeral HomeGary Yates302-629-8561302-629-7961 faxFront & King St.Seaford, DE 19973

GRAPHIC/WEBSITE DESIGN

Dean Design Marketing GroupJane E. Dean302-674-5007877-407-9800717-898-9570 [email protected] Water St.Lincoln, DE 19960

HEALTH

Heritage At Milford Assisted Living Community Genesis HealthCareCheryl Stover302-422-8700302-422-8744 [email protected] South DuPont Blvd.Milford, DE 19963

33


Nanticoke Health ServicesSharon Harrington302-629-6611302-629-3211 [email protected] Middleford Rd.Seaford, DE 19973

Bayhealth Medical CenterMilford Memorial HospitalEllen Shockley302-430-5034302-430-5946 [email protected] W. Clarke Ave.Milford, DE 19963

INSURANCE

Clifford Short InsuranceCliff Short302-856-7773302-856-7943 [email protected] East Market St.Georgetown, DE 19947

Farnell & Gast InsuranceJoe Gast, CPCU302-629-4514302-536-6257 [email protected]@averyhall.com500 W. Stein HighwaySeaford, DE 19973

INTERNET SERVICE & WEB PAGE DESIGN

Delmarva DigitalTim Smith302-875-7700302-875-8288 [email protected] LaureltowneLaurel, DE 19956

MEDICAL TRANSPORT

Lifestar AmbulanceMike Parker800-572-9838410-546-0809410-860-5260 [email protected] S. Tower Dr.Salisbury, MD 21804

MORTGAGES

The Mortgage Market of DelawareJoAnn Moore302-855-1306 office302-236-1229 cell302-855-1308 faxwww.themortgagemarketofdelaware.comP.O. Box 204Georgetown, DE 19947

OFFICE FURNITURE AMI Business InteriorsTom Woodstock800-830-0801302-226-0801302-226-0302 faxwww.archmktg.com [email protected] Glade Circle WestRehoboth, DE 19971

PAYROLL SERVICE

Payroll ProfessionalsJessica [email protected] Savannah Rd.Lewes, DE 19958

PORTRAITS

Portraits In The SandDave Koster302-226-9226302-226-8424 faxwww.portraitsinthesand.combusinessreport@portraitsinthesand.com110 White Oak Rd.Rehoboth Beach, DE 19971

REAL ESTATE

Coldwell Banker Commercial Resort Realty302-227-5000302-227-5008 faxwww.cbankercommercial.com20814 Coastal Hwy.Rehoboth Beach, DE 19971

Long & Foster Real Estate, Inc.Tracey Espada302-227-2541800-462-3224302-227-8165 faxwww.longandfosterde.com37156 Rehoboth Ave.Rehoboth Beach, DE 19971

Coldwell Banker Resort RealtySkip Faust302-227-5000 office302-745-8764 cell302-227-3804 [email protected] Coastal Hwy.Rehoboth Beach, DE 19971

TATTOO STUDIO

Ancient Art Tattoo Studio, Inc.Peggi [email protected] 34410 Tenley Ct. #1Lewes, DE 19958

UTILITIES

Artesian Water CompanyGeorge Phillips302-453-6900302-684-2527800-332-5114302-453-6957 fax302-684-5164 [email protected] Churchman’s Rd.Newark, DE 1970228322 Lewes-Gtown Hwy.Milton, DE 19968

34

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