monobloc - energie.pt

EN TECHNICAL MANUAL

100esm

MONOBLOC

Directives

2014/35/EU2014/30/EU

European Certi ication EN 60335-1 EN 60335-2-21 EN 60335-2-40

RevisionVersionDate 13/12/2017

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Esteemed Client,

We would like to thank you for your choice when you acquired an equipment for sanitary water heating.

AQUAPURA MONOBLOC aero-thermal system will surely meet all your expectations and provide many years of comfort with maximum power saving.

Our organization dedicates much time, energy and economic resources in order to develop innovations that will promote power saving in our products.

Your choice has demonstrated your good sense and concern with pow-er consumption, a matter that affects the environment.

We have taken on a permanent commitment to conceive innovative and efficient products so that this rational use of energy can actively contribute to the preservation of the environment and natural resourc-es of the planet.

Keep this manual whose objective is to inform, alert and advise about the use and maintenance of this equipment.

Our services are always at your disposal. Feel free to call upon us!

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Index

1.IMPORTANT...............................................................................................................................1.1. Symbols .....................................................................................................................................1.2 Pre-installation Information ...................................................................................................1.3 Safety information ....................................................................................................

2.SPECIFICATIONS......................................................................................................................2.1. Dimensions......................................................................................................................................2.2.Components................................................................................................................................2.3. Running principle.................................................................................................2.4. Technical Data..........................................................................................................

3.TRANSPORT ............................................................................................................................4.INSTALLATION....................................................................................................................................

4.1. Safety Device......................................................................................................4.1.1. Pressure gauge of high/low pressure....................4.1.2. Safety Thermostat...........................................................................................4.1.3. Corrosion Protection..........................................................................................4.1.4. Expansion Vessel..........................................................................................................4.1.5. Safety Device......................................................................................................4.1.6. Pressure Reducing Valve.....................................................................................

4.2.Positioning The Unit.......................................................................................4.3.Air Inlet/Outlet Installation..................................................................................................

4.3.1. Installation Without Ducts...........................................................................................4.3.2. Installation With Ducts............................................................................................

4.4.Hydraulic Installation ...............................................................................................................4.5. Condensates...............................................................................................................................4.6. Electric Connections.................................................................................................................

5.CONTROL AND PROGRAMMING...............................................................................................5.1. Control Panel.......................................................................................................................5.2. Keys (Functions).........................................................................................................5.3. Display.............................................................................................................................................5.4. Interface with the user......................................................................................................5.5. Operating Modes......................................................................................................5.6. Function “anti-legionella”.......................................................................................................

6.CHECKING GOOD RUNNING CONDITION.......................................................................7.PROBE CHART...........................................................................8.TABLE OF ERRORS...........................................................................................................................9.RESOLUTION OF PROBLEMS...................................................................................................10.SYSTEM MAINTENANCE....................................................................................................

10.1. General Inspection.....................................................................................................................10.2. Empty the Storage Water Heater........................................................................................10.3. Magnesium Anode ..............................................................................................................10.4. Cleaning Filter of Reduction Valve.......................................................................................10.5. Condensate Circuit ...................................................................................................10.6. Cleaning the Air Circuit..........................................................................................................10.7. Safety Thermostat .....................................................................................................

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1. IMPORTANT

1.1. Symbols

1.2 . Pre-installation Information

1.3 . Safety information

Every process that the supplier believes to be conducive to harmful danger and/or material damage, will be signalled with a danger sign.For a better characterization of the danger, the symbol will be followed by one of these words:

• DANGER: when there is the possibility of harm to the operator and/or people in the vicinity of the equipment. • WARNING: when there is the possibility of material damage to the equipment and/or attached materials.

All the information that the supplier believes to be an asset for better performance and preservation of the equipment, will be signalled together with the information sign.

The electrical installation of the equipment must comply with the national regulations for electrical installations in effect.

AQUAPURA MONOBLOC will only operate after receiving its load of coolant.

The maximum water pressure into the hydraulic circuit inlet is 0.3 Mpa and the minimum pressure is 0.1 MPa. The power supply is 230 V, 50 Hz, and the power supply cable is plugged into a socket with earth wiring.

If the power supply cable is damaged, it must be replaced by the manufacturer, by its customer ser-vice, or by staff with similar training in order to avoid any danger.

AQUAPURA MONOBLOC will only operate if the storage water heater is filled with water.

Heating of fluid other than drinking water is not allowed.

WARNING / DANGER

This device can be used by 8 year old children and older, or people with physical, sensorial or mental handicaps, or lacking experience / knowledge, if they received training regarding the running of the device in a safe way and are aware of the dan-gers involved.

Children must not play with the appliance.

Cleaning and maintenance must not be carried out by children unless they are under supervision.

DANGER

When installing:

• The installation of a thermodynamic equipment for heating sanitary water must be carried out by staff with suitable training and qualified for this purpose;

• The device should not be installed in places that present a risk of impact, shock or explosion;• Keep the equipment packed until you reach the place and moment of installation;

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• Make sure all hydraulic couplings are watertight before connecting the equipment to the power supply.

Maintenance of the equipment:

• Equipment maintenance should be carried out by customer service, except operations of general and continuous cleaning which could/should be carried out by the user;

• Power supply to the equipment must be disconnected when doing maintenance operations;• The supplier recommends at least one annual inspection to the equipment, by a qualified technician;• Cleaning and maintenance must not be carried out by children unless they are under supervision.

High pressure and temperature:

• The principle for running this equipment is directly linked to high temperature and pressure; thus, the processes that imply contact with the equipment must be thought out with caution to prevent the risk of burns and projection of material.

Refrigerant Fluid:

• The cooling fluid employed in the whole process is R134a, CFC-free, non-inflammable and without harmful effects for the ozone layer;

• However, according to the law, the fluid in this equipment cannot be released into the environment;• Handling of the fluid in the equipment must be carried out by a qualified technician.

Information for the Client:

• The Installer must inform the client about the running of the equipment, its dangers, rights and duties of the client.

2. SPECIFICATIONS

2.1. Dimensions

A 1275 mm C 855 mm E 724 mm G 15 mm

B 420 mm D 520 mm F 450 mm H 115 mm

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2.2. Components

1 Top Cover (heat pump) 9 Control Panel

2 Outer plate (External Sheet) 10 Ceramic resistance

3 Polyurethane Insulation 11 Magnesium Anode

4 Cylinder enamelled 12 Resistors’ sheath

5 Hot Connection (draw off) 13 Heat Exchanger (Condenser)

6 Temperature Sensor 14 Ambient Air Inlet (Ø 160mm)

7 Cold Connection (feed) 15 Air Fan Outlet(Ø 160mm)

8 Electrical connections protection

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2.3. Running principle

1. The cooling fluid (R134a) is compressed in the high efficient compressor, raising its pressure and tem-perature;

2. In the condenser (not in direct contact with the water), the heat energy in the cooling fluid is transmit-ted to the water in the water storage heater;

3. The condensate fluid (high pressure) runs from the expansion valve which is responsible for easing the its pressure;

4. The fluid absorbs heat energy from the environment by flowing through the evaporator with the help of a fan

The R134a is a HFC coolant, thus not harmful to the ozone layer. It has great chemi-cal and thermal stability, low toxicity, non-inflammable, and is compatible with most materials.

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2.4. Technical Data

Unit. 100l

Equipment type Heat Pump Air/Water for DWH

Tank Rated Capacity L 100

Weight Empty Kg. 70

Cylinder Material - Enamelled Steel

Outer Plate - Sheet Metal

Insulation - High Density Polyurethane 50mm

Corrosion Protection - Yes (Magnesium Anode)

Maximum Water Temperature 0C 80

Maximum Operating Pressure bar 7

Test Pressure bar 10

Heat Loss kWh/24h 0,95

Protection - IPX1

Electric Supply - 220-240 V / single phase / 50 Hz

Electrical Power HP (med / max) W 400/650

Electrical Element W 1000

Thermal power HP W 1800

Fan Power W 65

Maximum Operating A 3,2 + 4,4 (with electrical element)

Max Temperature DWH (HP) 0C 55

Max Temperature DWH (Backup) 0C 70

Fluid -/kg R 134a / 1,1

Tapping Profile - M

COP1 - 2,8

Heating Time1) (HH:mm) 02:20

Max. Water in Single Intake 40 °C1) L 109

Energy Class - ErP1) - A+

Energy Efficiency1) % 117

Annual Energy Consumption1) kWh/year 437

Outside Air Temperature (Min/Max) 0C -5/40

Indoor Sound Level dB(A) 51

Air Flow Rate m3/h 450

Maximum Duct Length m 8

1) A20/W10-54, according EN16147 and delegated regulations (EU) Nº812/2013

3. TRANSPORT

Transporting the equipment must be carried out with an inclination below 450;The equipment must be raised and lowered with extreme care to avoid impact that could damage the material;Make sure the belts and/or transportation straps do not damage the material;Always use means of transportation suitable for the equipment (pallet lift, forklift, etc…);WARNING

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The equipment must be transported in its original package to the place of installation. Check, before begin-ning transport of the external unit, if the path you will travel is unobstructed, in order to prevent collisions that could cause damage to the device.

The packages contain the following information symbols:

Fragile, handle with extreme caution Keep the package dry

Make sure the arrows are always up Do not stack packages

4. INSTALLATION

4.1. Safety Device

4.1.1. Pressure gauge of high/low pressureIn case of running outside the range of pressures recommended and defined by the supplier, the equip-ment will switch off and indicate error in the electronic panel.

4.1.2. Safety ThermostatThe safety thermostat is set by the supplier to ensure that the water temperature in the storage water heater does not exceed the standard value. Should the temperature exceed this value, the thermostat switches off the support resistance. Switching on is done manually by qualified staff, after analyzing the reasons for the switch off.

4.1.3. Corrosion ProtectionThe storage water heater in Enamelled. Besides being resistant to corrosion, the storage water heater has in addition a magnesium anode that should be checked periodically according to information by the installer.

4.1.4. Expansion Vessel*The expansion vessel is a device whose purpose is to compensate for the increase in water volume due to temperature rise.

Installing this device is recommended procedure for a correct installation of the equipment.Installing this device is the responsibility of the installer.As a general rule it is installed in the cold water pipe.

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4.1.5. Safety Device*The safety device allows the system to be protected against anomaly situations: cold water supply, hot water flowing back, em tying the storage water heater and high pressure. The valve is calibrated to acti-vate at 0.7 Mpa.In order to drain the water in the storage water heater, you should close the supply valve and open the discharge valve.The safety valve discharge pipe must be open into the atmosphere, because the va ve may drip water or even discharge water.

4.1.6 Pressure Reducing Valve*The pressure reducing valve must always be installed upstream from the safety device, and ready to acti-vate in situations when the pressure in the circuit exceeds 3 bar (0,3MPa). This valve comes with a pressure gauge.

*Components not supplied by the manufacturer, the installation is the responsibility of the installer

4.2. Positioning The Unit

Before starting the equipment assembly check out the wall’s carrying capacity and what kind of material is it made, considering the equipment’s weight when loaded with water.

WARNING

When placing the equipment in its position, bear in mind possible future interventions. To avoid having too much space around the equipment, the magnesium anode is found on the front side of the water storage heater.Make sure that there is at least the following free space around the equipment.

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Adjust the hut in the back of the equipment so you can assure the minimum tilt of 1 degree backwards.

If equipment tilts other than back-wards, this will cause condensates to deposit in the tank.

4.3. Air Inlet/Outlet Installation

4.3.1. Installation Without DuctsThe AquaPura Monobloc equipment must be installed in a place that is not too heated, and may be used for dehumidifying and cooling these rooms (e.g., laundries, cellars, etc).Distance between the top of the unit and the ceiling must be no less than 600mm (figura A).

As the AquaPura Monobloc absorbs heat during its operation, the air flow (inlet/out-let) must be directed to unheated areas. The equipment will cool the room where it is placed and so if it is installed in heater rooms, the air flow must be directed to other rooms and/or the outside.

If the distance between the unit and the ceiling is less than 600mm, two elbow-type joints must be in-stalled as shown in the following picture (B/ C).

WARNING

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4.3.2. Installation With Ducts

If you choose to use ducts, directing the air flow to areas not needing to be heated, you can to choose to:

Use outside air

If outside air is used, the unit may be placed either in a heated room or in an unheated room.

Do not use external grilles that may cause great lots of load, such as, mosquito/in-sects grilles. When using grilles, they must allow a good airflow.

Ducts used to direct the airflow are not included in the equipment, and it is up to the installer to install them, if necessary, to comply with the manufacturer’s recommen-dations.Diameter of pipes must be of 160 mm.Each of the ducts (air inlet or outlet) should not exceed 8m in length, or the total static loss of the installation should not exceed the static fan pressure (60Pa).

WARNING

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Use Ambient Air

The monobloc unit may also be placed in a heated room, but the air flow must be directed to an unheated room. Bear in mind that because of air flow, cooling the unheated room can affect the adjacent heated rooms.

A – Unheated area minimum 50m3;B – Heated area or unheated area;

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Using Ambient Air and Outside Air

A branched duct can be used to inflate air into the equipment. So you can get hot air in the summer, from the outside, and hot air in the winter from an unheated room.

A – Unheated area minimum 50m3;B – Heated area or unheated area;

Do not use external grilles that may cause great lots of load, such as, mosquito/in-sects grilles. When using grilles, they must allow a good airflow.

WARNING

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4.4. Hydraulic Installation

CATION[A] Cold water inlet (supply network)

[B] Hot water outlet

[1] Shut-off Valve

[2] Pressure Reducing Valve (3 bar / 0,3 MPa)

[3] Non-return Valve

[4] Safety Group (7 bar / 0,7 MPa)

[5] Drainage Siphon

[6] Expansion vessel

[7] Drain Valve

[8] Thermostatic Mixing Valve

It is necessary to install a safety device at the cold water inlet of the appliance. The safety device must be in compliance with the standard EN 1487:2002, maximum pres-sure 7 bar (0.7 MPa)Water must not be stopped from flowing from the safety device to the deposit by any sort of accessory.

The safety device must be connected with piping whose diameter is not less than the cold water inlet coupling. The discharge must be connected to a sewage siphon or, if this is not possible, elevated to a distance of at least 20 mm from the pavement to allow visual inspection.

To prevent high pressure from main water supply, install a pressure reduction valve set to 3 bar (0.3 MPa).

The Manufacture is not responsible for damage related to not following these recom-mendations/ warnings.

WARNING

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The water you use may contain impurities and/or substances damaging to the system and even harm-ful to your health. Make sure you use water with quality fitting for home consumption. The following table indicates some parameters according to which water must be subjected to chemical treatment.

Dureza(0dH) pH Tratamento

3,0 up to 20,0 6,5 up to 8,5 Não

3,0 up to 20,0 <6,5 up to >8,5 Sim

<3,0 or >20,0 ----------------- Sim

WARNING / DANGER

4.5. Condensates

During operation, condensation may occur. These condensates are collected in the drip tray and drained through a hole at the back of the tray. The installer must connect the condensate hose supplied by the manufacturer and direct the condensates to the drainage system or drainage siphon.

The condensate hose must not be bent/pressed and must be placed where it best suits the proper flow of condensates.

Description Cable Type Protection

Power cable 3G 1.5 mm2 H05VV-F - Bipolar circuit-breaker 16A;- Protection differential circuit breaker of30 mA;

4.6. Electric Connections

The device is supplied with a power cable.

It is advisable to make an electrical installation’s management to check its compliance with the current standards. Make sure that the installation is proper to the maximum potential absorbed by the Heat Pump (data query on the plate), not only on the cables section but also on its accordance to the current regu-lation.

Multiple power outlets, electrical extensions and adaptors are forbidden. Land connection is mandatory. It is forbidden to use the hydric, heating or gas systems pipes, to make the device’s land connection.Before the first recommissioning, make sure that the main voltage is in accordance with the value on the device’s plate. The producer may not be considered responsible for possible damages due to the lack of land connection of the system or defect on power supply.

To turn off the device of the network, must be used the bipolar power switch according to the current rules of CEI-EN (opening the contacts of, at least, 3 mm, better if equipped with fuses). The device’s connection has to respect the European and national rules, and must be protected by a differential switch of 30 mA.

WARNING

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Before undertaking any maintenance operation on the equipment, make sure it is not plugged to the power supply!

If the power supply cable is damaged, it must be replaced by the manufacturer, by its customer service, or by staff with similar training.

To replace the power cable, must the protection cover located under the equipment be removed.

WARNING

Protection cover Cable gland

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R1 Electric backup heater Vs Solenoid valve

S1 Water temperature probe TB Safety thermostat

S1 Ambient temperature probe Vent Fan

HP High pressure switch L Phase

LP Low pressure switch N Neutral

M Compressor T earth / ground

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5. CONTROL AND PROGRAMMING

5.1. Control PanelThe control panel of the Thermodynamic Solar system Eco is simple and intuitive. It enables the configu-ration of several operating parameters according to the operating mode selected by the user.

5.2. Keys (Functions)

Key DescriptionON/OFF Switch on and off controller;Exit menu, submenu or cancel a function;Unlock keyboard;Enter menu;Confirm parameters within menus or submenus;Manual activation of the defrosting cycle (the defrosting function will only start if the defined conditions to the beginning of the cycle are satisfied);Pointer to increase values.

Select operation mode;Pointer to decrease values.

LED DescriptionCompressor’s led;• If the led is:• On, the compressor is functioning;• Blink, the compressor is temporizing to start.

Defrost cycle active

Ventilator’s led;• If the led is:• On, the ventilator is functioning;• Blink, the ventilator is temporizing to start.

Electrical resistance of functioning support

Maintenance led, verify compressor

Information on the display in Celsius degrees

Information on the display in Fahrenheit

Alarm indication led

ON/OFF equipment.If the led is:• On means that the equipment is off.• Off means that the equipment is on.

5.3. Display

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5.4. Interface with the user

Parameter Description

SP1Functioning set point of the compressor on ECO mode.Functioning set point of the compressor and of the resistance on ObSt mode if the ObSt mode is active during the ECO function.

SP2Functioning set point of the compressor and of the resistance on AUTO mode.Functioning set point of the compressor and of the resistance on mode if the ObSt mode is active during the AUTO function.

SP3 Set point to activate “ObSt” mode, that is to say, the function will only start when the water temperature in the thermal accumulator under SP3.

1 - 1 - ON/OFF equipmentPress the key to turn on or turn off the equipment.

Notice: After turning on the equipment you will have 5 min until the equipment begins to

function (compressor’s start-up temporization)

2 - Block/ unblock keyboardTo unblock the keyboard press the key for 4s. The keyboard blocking is automatic and

occurs 30s after any inactivity on the keyboard. When the keyboard blocks this message is

presented on the display for 1s “Loc”.

3 - Information on the display while functioningWhile functioning the information presented on the display corresponds to the water’s tem-

perature.

4 - Way of functioning ongoingTo verify the way of functioning ongoing click on the key , automatically will appear

on the display the adopted way.

To change the way of functioning press the key for 2s, with the pointer or

select the way of functioning, after being selected press the key to confirm/

activate the new way of functioning.

5 - Change functioning set pointTo change the functioning set point press the key and it will immediately appear on

the display SP1, to change to SP2 or SP3 use the pointers or .

After selecting the parameter you want to change press the key to enter in the pa-

rameter and with the pointers (increase) or (decrease) the parameter value.

To confirm press again the key .

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5.5. Operating Modes

The AquaPura Monobloc is programmed to work in 3 running modes:

ECO on ECO mode functioning the equipment only functions as a heat pump to warm up the thermal accumulator water. The functioning set point adopted corresponds to the SP1 parameter. While on ECO functioning mode the compressor works alongside with the ventilator and the support resistance stays always OFF.NOTICE: On ECO mode we can have greater efficiency, allowing a bigger saving to the user.

AUTO on AUTO mode functioning the equipment functions as a heat pump plus resistance to warm up the thermal accumulator water. The functioning set point adopted by the compressor and the resistance corresponds to the parameter SP2.While on AUTO functioning mode the compressor works alongside with the ventilator and the resistance.

ObSt on ObSt functioning mode the equipment functions as a heat pump plus resistance to warm up the thermal accumulator water. O functioning set point adopted by the compressor and the resistance corre-sponds to SP1 parameter.While on ObSt functioning mode the compressor works alongside with the ventilator and the resistance.NOTICE 1: The ObSt functioning mode longs a um cycle if the functioning mode before the changing was ECO mode, in other words, after being activated and getting to the respective set point (SP1) it is auto-matically cancelled and the equipment under takes by defect the functioning mode used before (ECO).NOTICE 2: On ECO mode it is possible to activate the ObSt function when the thermal accumulator water temperature is under SP3.NOTICE 3: If the functioning mode ObSt is activated while the AUTO functioning mode is on the equipment will function alternately between AUTO mode and ObSt mode, in other words, if the water temperature decreases to be under the SP3 the controller assumes the ObSt function until getting to the set point SP2.

If the water temperature stays superior to SP3 the controller assumes AUTO mode.

5.6. Function “anti-legionella”

The Monobloc’s electronic control features the disinfect function, which consists of a water heating cycle up to 65 °C, for a period of time long enough to prevent the formation of germs inside the tank.The function “antilegionella” is activated automatically after 30 days.

6. CHECKING GOOD RUNNING CONDITION

To check whether your equipment is running correctly, start it and wait at least 20-30 minutes and then check these condition:

• The air temperature at the outlet of the evaporator should be lower 3 °C /4 °C when comparing with

the air temperature at the inlet.

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7. PROBE CHART

The equipment temperature probes are NTC 10 KΩ type, the resistance probe in function of the tempera-ture is given by the following graphic:

8. TABLE OF ERRORS

The installation, assembly and repair of the equipment can only be carried out by qualified technicians.

Code Description Problem / Checking

AL Very cold temperature in the thermal accu-mulator (T_water < 5°C). Equipment keeps the regular function.

AH Very high temperature in the thermal accu-mulator (T_water > 80°C).

Equipment keeps the regular function.Security thermostat turns off the equipment (rearming the thermostat is handmade)

Pr1

Water temperature probe in the thermal ac-cumulator damaged.Solution:• Verify the integrity of the probe’s con-

nections on the controller;• Measure probe’s resistance (NTC

10KΩ, resistance at 25°C equals ± 10KΩ);

• Substitute the probe;

Equipment continues regular function.

Pr2

Water temperature probe in the thermal ac-cumulator damaged;Solution:• Verify the integrity of the probe’s con-

nections on the controller;• Measure probe’s resistance (NTC

10KΩ, resistance at 25°C equals ± 10KΩ);

• Substitute the probe;

All the active outputs actives are deactivat-ed (compressor, resistance and ventilator)

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Error originated by:• Pressure switch of high pressure activat-

ed;• Pressure switch of low pressure activated;• Temperature probe of the evaporator

damaged;Solution:• Verify the integrity of the probe’s connec-

tions on the controller;• Verify the existence of any cooling leak;• Temperature in the thermal accumulator

very high;• Measure the probe’s resistance (NTC

10KΩ, resistance in 25°C equals ± 10KΩ);• Substitute probe;• Substitute pressure switch.

All the active outputs actives are de-activated (compressor, resistance and ventilator)

9. RESOLUTION OF PROBLEMS

Problem Possible Causes How to Proceed

Failure in electronic board

Power supply failure Check the power supply.Check the corresponding circuit breaker.

Cable damaged or disconnect-ed

Check the integrity of the electronic board’s electric circuit.

Low water tempera-tureor lack of hot water

Low temperature programmed as the set-point

Adjust the temperature of the set-point. 530C from factory.

Error activation Check the presence of error on electronic board and consult the table of errors. (cap. 7)

Cable damaged or disconnect-ed

Check the connection of equipment to the plug Check that the corresponding circuit-breaker is connected.Check the integrity of the cables.Check that the electrical cable is disconnected from the power board.Check electric protection (fuse).

Use of large amount of hot wa-ter

Change the equipment to “BOOST” mode for a fast water heating.

Return of hot water into the cold water circuit (safety de-vice incorrectly installed or damaged)

Shut off the cold water supply valve to switch off the safety device. Open a hot water tap. Wait 10 minutes and if you get hot water, re-place the faulty plumbing and/or proceed with the correct positioning of the safety deviceClean the filter of the safety device.

ECO mode selected and exter-nal temperature really low

Change the equipment to “AUTO” mode to ini-tiate automatic management of systemChange the equipment to “BOOST” mode for a fast water heating.

Electric heater OFF Make sure the backup electric heater has pow-er supply.

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Problem Possible Causes How to Proceed

Water is too hot and/or there is steam

Problem with the probe Check error display on electronic board

Problem with the safety ther-mostat Check correct running of safety thermostat

To much usage of the electric heater as a backup (auto mode)

Low ambiente temperature The running of the equipment depends on weather conditions

Low water temperature The running of the equipment depends on the inlet water temperature

Low voltage installation Make sure the installation is supplied with the indicated value for voltage

Heat pump Error Check the error display in the electronic board

Evaporator blocked Clean the evaporator

Fan blocked Check the status of the fan (dust, wire…)

Low hot water flow rate Hydraulic circuit blocked Check the condition of the hydraulic circuit

Water discharge on the safety group

Absence or incorrect sizing of expansion vessel (if leak is not continuous)

Installation and/or correct dimensioning of ex-pansion vessel

High mains pressure (if leak is continuous)

Check the reducing pressure valve (if installed)Install a reducing pressure valve (if not in-stalled)

Power consumption is abnormally high and constant

Leak or obstruction in refriger-ant circuit

Check that the piping is not damagedUse equipment suitable for checking leaks in the circuit

Dire environmental conditions

Electric heate not working

Safety thermostat ON Check the condition of the thermostat

Defective electric heater Check the electric heater

Bad odour Absence of siphon or siphon without water Install and make sure the siphon has water

Undraining conden-sation

Drainage circuit blocked Clean the condensation circuit

Drain pipe blocked Check the drain pipe

Too quick consump-tion of the Mg anode

Over time, the magnesium anode will be consumed. This consumption is normal, resulting of scarification to prevent corrosion of the tank. The consumption rate differs depending on the quality of your water. Is recommended to check the status of your anode at least every year.

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10. SYSTEM MAINTENANCE

• Before undertaking any maintenance operation on the equipment, make sure it is not plugged to the power supply!

• Wait until the fan comes to a complete stop.• Handling of the fluid in the equipment must be carried out ONLY by a qualified

technician.

Although the fluid in the cooling circuit is environmentally-friendly, it must not be released into the atmosphere.Forms of recovery must be arranged.

10.1. General InspectionDuring the equipment’s useful life, the owner should carry out a general inspection of the equipment, ac-cording to the place where the equipment is set up:

• External cleaning of equipment and surrounding areas with a wet cloth• Visual inspection of the whole equipment, with the purpose of detecting possible leaks and damaged

devices

10.2. Empty the Storage Water Heater

Remember that the water in the storage water heater is at a high temperature, so there is an associated risk of burns.Before emptying the storage water heater, allow the water temperature to drop to a level that avoids burns.

After ensuring the water temperature is at a safe level that will avoid burns, follow this procedure:

• Unplug the system from the power supply• Shut off the water supply valve and open a hot water tap• Open the system discharge valve

10.3. Magnesium AnodeThis equipment has a magnesium anode that together with the building material of the tank will provide an effective protection against corrosion.The internal shielding of the tank will ensure an effective protection against corrosion contributing to a water quality within the parameters considered normal. However, the characteristics of the water change according to the installation. (See Chapter 4.4 and warranty)In your living area, the quality of the water can be aggressive to your equipment. So together with the equipment there is a magnesium anode that wears over time, thus protecting your equipment.The wear of the anode always depends on the characteristics of the water you use. Thus, checking the condition of the anode is very important, particularly in the first years of the installation:To check the condition of your anode, follow these steps:

• Unplug the appliance from the power supply• Shut off water supply• Remove pressure (for example, open a hot water tap)• Unscrew the anode with a suitable tool• Check the level of wear of the anode and replace it, if necessary• If the diameter of the anode is less than 15mm, it will need to be replaced

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10.4. Cleaning Filter of Reduction Valve

To periodically clean the filter of the reduction valve, you should:

• Shut off the water supply.• Turn anti-clockwise until you remove tension from the spring• Remove the handle• Remove filter and clean

10.5. Condensate Circuit

Make sure you check the condensate draining system and the drip tray in the maintenance and cleaning service routines of your system. Clean the drip tray used as it may contain accumulated dust from the out-side, which may obstruct the condensates drainage holes. Make sure the holes and the condensate outlet pipe are not obstructed.

10.6. Cleaning the Air Circuit

Make sure the air inlet filters are not obstructed, if applicable. Inspect at least once a year.The evaporator may have deposited dust. Clean it also, but be careful with its fins.

The evaporator’s fins are quite thin, so there is additional risk of injuries.Take care not to damage them.

10.7. Safety Thermostat

The safety thermostat is deactivated whenever there is an anomaly in the system, so every time you plan to activate it, find out what happened that caused it to change its status mode.If you were not able to determine what happened and it is still deactivated, contact customer service to have your problem solved.

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Warranty

This warranty covers all defects to the confirmed materials, excluding the payment of any type of personal damage indemnity caused directly or indirectly by the materials.The periods indicated below start from the purchase date of the apparatus, 6 months at the latest from the leaving date from our storage warehouses.

Water Cylinder(domestic and industrial use)5 Years: Stainless Steel (2 + 3 years)*5 Years: Enamelled (2 + 3 years)*

Manufacturer Warranty

Thermodynamic solar panel10 Years

Against ProductionDefects and corrosion

Electrical components and Moving parts:• Bloco Solar • DHW• Solarbox • Split• Bloco Combi • Agrotherm• Bloco Termodinâmico• Monobloc (except cylinder)

2 Years

*The warranty extension of 3 years, against corrosion of the internal tank (Enamelled / Stain-less Steel), is conditioned to the submission of:• Warranty and Check Sheet at maximum 15 days after the installation.• Documental evidence of the magnesium anode replacement.• Pictures of the installation where it’s shown safety group, expansion vessel, hydraulic and

electrical connectionsIn case of warranty, the parts replaced are property of the manufacturer.A repair under the warranty is not reason for an extension of its term.

Warranty Exclusions

The warranty ceases to be effective when the apparatus is no longer connected, used or assembled in accordance with manufacturer instructions, or if there has been any form of intervention by unauthorized technicians, has the appearance of modifications and/or if the series number appears to have been removed or erased. The equipment should be installed by qualified technicians according to the rules in effects and/or the rules of the trade, or the instructions of our technical services. Further exclusions from warranty:• Hot water tanks have been operating in water with the following indexes:

o Active chlorine > 0.2 ppmo Chlorides > 50 mg/l (Inox)o Hardness > 200 mg/lo Condutibility > 600μS/cm (200C)o PH < 5,5 or PH > 9 (Sorensen at 200C).o If one of the water parameters has a greater value than stipulated by directive 236/98 (Portugal) or equivalent standard in the costumer’s country

• Parts are subject to natural wear and tear – levers, switches, resistances, programmers, thermostats, etc.

• Breakdown due to incorrect handling, electrical discharges, flooding, humidity or by im-proper use of the apparatus.

• The warranty lapses if it is transferred to another owner, even if within the guarantee period.

• The warranty lapses if this certificate is incorrectly filled in, if it is violated or if it is re-turned after more than 15 days have passed since the purchase date of the apparatus.

ATTENTION: Technical assistance costs even within the warranty period shall be supported by the customer (Km and assistance time). In cases where there is no justifiable breakdown and subsequent need for technical assistance, the client will pay for lost technical assistance time.

Technical Manual

NOTE: This sheet must be properly filled, signed and stamped by the installer / reseller and returned to ENERGIE EST, Lda., otherwise the warranty will not be validated.Send this installation sheet to [email protected], writing the serial number of the equi-pment as subject.

Notas/Notes/Notas:

Fax + 351 252 600 239E-mail [email protected] www.energie.pt

Morada Zona Industrial de Laúndos, Lote 484570-311 Laúndos - Póvoa de Varzim PORTUGALGPS N 41 27.215’ , W 8 43.669’Telefone + 351 252 600 230

Projeto co-financiado por:Project co-financed by:

monobloc - energie.pt

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