mobile number portibility

8/3/2019 Mobile Number Portibility

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GROUP MEMBERS:Harsh Kotak - 03

Priyanka Suryawanshi 11

Shruti Borkar 12

Pooja Jain 17

Bhavika Jain - 18


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Introduction To Mobile

Number Portability System Introduction

Types of MNP

1. Wireless number portability

2. Full number portability

History

MNP Database


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Basic glossary and terms used in

MNP: Ported out

Ported in

Donor

Recipient

Snapback

Point St


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How One Can Switch OperatorWithout Changing Its Number


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Research objectives

To know the acceptability of MNP to thecustomers

To find the pros and cons of MNP for mobile users

To know the reasons that will influence them forswitching the service provider.

To find the pros and cons on MNP for cellularservice provider


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Research methodology

Data sources

Geographical scope

Sampling Plan

Dataanalysis technique


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Data Analysis And Interpretation

Q.1. Which cellular service do you use?

16

7 76 6

5

1 1 1

0

2

4

6

8

10

12

14

16

18

No. of Users


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What is the first thing you look for while

selecting any cellular service?


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Are you satisfied with the services ofyour current

service provider?

YES, 64%

NO, 36%

Satisfied with current serviceprovider?

YES

NO


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Are you aware ofmobile number portability system

(MNP)?

1. 86%people were aware of MNP.

2. 14%are unaware about MNP.


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Would you like to change your service provider, if givenachance to change it without changing your mobile number?(Mobile Number Portability System)


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Which cellular service would you prefer to use other

thanyour current cellular service?

29

64

2 2 21 1 1

0

5

10

15

20

25

30

35

Most prefered Cellular Servicce

Most prefered Cellular Servicce


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Why willyou change your service provider?

Flexibility to change

service provider,28%

Low switching

cost, 18%

Low tariffs of other

providers,36%

Worst service of

current

provider,16%

Reasons for changing Service Providers

Flexibility to change service

provider

Low switching cost

Low tariffs of other providers

Worst service of current provider


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Ifyou do not like to change the service provider,

please specify the reason.

,0%,0%

Happy with

current

serviceprovider,76

%

Corporate

plan, so

cannot

change,24%

Reason for not changing

Happy with current

service providerCorporate plan, so

cannot change


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What do you think, the problems you will face if

MNP System comes in to action?

05

10

15

20

25

30

No problem Difficulty to

identify the

callers

service

provider

Network

problem

Time for

switching

28

10

48

Problems for Customers

Problems for Customers


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Do you think subscribers will be benefitted by

MNP?

Yes, 88%

No, 12%,0,0

Benefit fromMNP

Yes

No


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Observations and findings

CUSTOMERS

SERVICE PROVIDERS:

y Airtel:y Loop service provider:

y Idea service provider:

y Vodafone service provider:

y Trump service provider:


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Pros and Cons of MNP

Impact of MNP on customers:

positive

negative

Impact of MNP on service providers:

positive

negative


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Marketing strategies of service

providers Vodafone:

Idea:

Airtel:

TataDocomo:

Aircel:

Videocon


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Reaction of different service

provider towards MNP:

TataDocomo :

Vodafone:

Reliance:

Airtel:


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mobile number portibility

Documents