mobile number portability ppt

8/6/2019 Mobile Number Portability Ppt

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` Keep your own number

` Allows the mobile subscribers to retain the existingmobile phone number when the subscriber switches

from one access service provider, in a licensed service

area

` It was launched on 20th Jan 2011 in India


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` Subscriber can change from one service to another

service, say from GSM to CDMA services

` Can change from one plan to another, say from POST

PAID to PRE PAID

` Can use this service any number of times.


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` Great future in India

` Indian telecommunication industry is the world'sfastest growing industry

` 791.38 million mobile phone subscribers

` About 68% of all mobile customers change their

mobile phone number at least once in a year


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` Number came down sharply with the introduction of

MNP

` January 28, 2011 around 200,000 mobile number

porting requests have been received

` Request are significantly being made by pre-paidconsumers


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` It has vanished the monopoly of mobile companies andcreated a healthy competition between service providers

` Now companies coming up with great plan to lure theattention of customers

` Like TATA DOCOMO plan which directly save 35-40% bill.Including free calls, sms, low night call charge and manymore facilities.


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` Its a do or die situation for mobile companies,

they have to give extra benefits to the customer to

retain them on their network.

` Its totally customer oriented product, where

customers are the choosers.


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1.Send an SMS to 1900 in following format:

PORT

2.Will get a 8 digit unique porting code (UPC) instantly as

a SMS.

3.Send this SMS to operator you want to migrate to

quoting the unique code. This code is valid only for a few

days, and have to be applied again if it expires


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4.New operator will check with your existing operator & if

there are no dues then approval will be given for porting.

5.Will get a SMS with the time and date when porting will

take place. Rules mandate that process be completed

within 7 days of applying.

6.After porting is complete, wait for the SMS from your

new operator confirming the switch. Your phone may bedead for few hours when the porting takes place.


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` Subscriber should be using the number for past 90days

` Need to pay 19rs to avail the service

` Need to take a NO DUE certificate from the previousoperator and include it with the application that to besubmit to the new operator

` Within 24 hours of applying,one can cancel thenumber portability process


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` Improved customer service

` Reduced cost to the subscriber

` Introduces competition in saturated markets

`A win-win situation for a customer


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Thank you

mobile number portability ppt

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