mobile market discuss papers tx spain
DESCRIPTION
Example of work doneTRANSCRIPT
Value Proposition:
Collaborating for the Spanish (and alternatives) Market development
Discussion Paper
0.1 Understanding Market Development.
0.0 Document Structure.
0.2. Mediterranean Market Overview.
0.3 Potential Development.
03.1 Telecommunications: OMVS, FMC, 3/4 play.
03.2. New TV Challenges.
03.3 Content and Services Providers.
03.4 Citizens Requirements (Data Retention, LOPD, Electronic Signature).
03.5 Utilities and Manufacturers.
03.6 Engineering Companies.
0.4 tx-soluciones Capabilities.
0.6 HOT Approach.
0.7 Experience.
0.5. Working Plan.
0.8 Example of Contacts.
0.1 Understanding Market Development.
Market assessment. Business Development. Creation of business leads. Account management. Local consultants for project delivery. Partners Development. Marketing: online and one to one.
Local markets entrance is difficult.
We are dealing with highly competitive and technologically advanced markets with many companies knocking on the doors … few of them knocking on the right ones.
Normally we found sophisticated procurement processes, with personal agendas involved.
Having the right partner can make the difference!
MarketDevelopment
Main Activities
0.2. Spanish Market Overview.
Telecommunication MarketTotal Revenues by Quarter
FIX Mobile InternetAudiovisual
Services
PhoneInformation
Services
BusinessServices
Terminals Others Total
Telecommunication Market (excluding Wholesales) ServicesBreakdown
0.2. Spanish Market Overview.
Signal Transportation
and
Broadcast
Total Revenues
Mobile ADSL
Internet
Fix
0.2. Spanish Mobile Market Overview.
Market Share by Revenues
SubscribersRevenues ( million €)
Swueno,
Euskaltel
Lebara Móvil,
Happy Móvil,
Pepe Móvil,
Eroski Móvil,
Carrefour Móvil, Metrored Móvil,
Más Movil,
Flipa Móvil,
Simyo,
E-Plus,
Fonyou,
Icall,
Itsmo,
Bankinter…
MVNO´s
Market Share by Subscribers
0.2. Italian Mobile Market Overview.
Italy is amongst the top five mobile communication markets in Europe. The country comes second according to the number of subscribers, after Germany. It has the highest 3G penetration in Europe, and also the most dynamic mobile content market in terms of revenues. MVNOs have been established in the Italian market since June 2007. Moreover, WiMAX is ready to go with 35 licenses been awarded at the beginning of 2008.
7.5% 8.7% 8.5% 8.6% 8.8%
32.9%32.2% 32.5% 32.8% 32.9%
39.6%
39.9%39.9% 39.8% 39.9%
20%
19.2%19.1%
18.8%18.4%
137.4%142.2%
145.4%149.1%
122.6%
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
2005 2006 1Q07 2Q07 3Q070.0%
20.0%
40.0%
60.0%
80.0%
100.0%
120.0%
140.0%
160.0%
WindTIM
VodafoneH3G
Penetr. per inhabitant
Total subscribers2005: 72 million
Total subscribers2007: 88.5 million
Coop Voce
Tiscali
Noverca
Poste
Carrefour Uno Mobile
Conad
Daily Telecom
Autostrade
Auchan
FastWeb
50&Più Fenacom
MVNO´s
0.2. Portuguese Mobile Market Overview.
Portugal Mobile Operators : TMN, Telecel Vodafone, and Optimus-Sonae.
•The wireless market in Portugal is growing somewhat slowly compared to many other European countries. We are now forecasting that the number of total subscribers will increase from our projected 13.8 million in 2007 to a forecasted 14.5 million in 2010. In 2010, the wireless penetration level in the country will reach 130.1%.
•Market shares (by subscribers) of the two largest operators will remain roughly the same over the next several years in Portugal. TMN will continue to have about 43% market share whereas Telecel Vodafone will have 36% of total subscribers over the forecast period of 2007 - 2010.
* TMN will continue to be more profitable than Telecel Vodafone, and its EBITDA margin is forecasted to be 43.7% in 2010. During this period, we forecast that the EBITDA margin of Telecel Vodafone will continue to remain low at 35.0%.
Phone-ix
ACP
CTT
ONI
Rede Bonus
Rede4
Talk Talk Mobile
Tele2
UZO
MVNO´s
0.2. Greek Mobile Market Overview.
-In 2010, we are predicting that Greece will be the most highly penetrated market in the world. The wireless penetration level will increase from our projected 156.6% in 2008 to 173.2% in 2010.
-The number of total subscribers in Greece will increase from 17.5 million in 2008 to 19.4 million in 2010.
-The two largest operators in Greece will continue to be Vodafone Panafon and Cosmote. We expect that Cosmote will continue to increase its market share in the next few years. It will increase from 39.9% to 42.1% from 2008 to 2010. During the same forecast period, Vodafone Panafon's market share will decrease from 32.3% to 30.1%.
- Cosmote will enjoy a higher EBITDA margin at 40.2% and a lower ARPU of US$ 33.74 per month compared to Vodafone Panafon with 35.0% EBITDA margin and $34.43 ARPU per month.
In Greece mobile phone services are
also offered by three smaller
companies which are subsidiaries of
the major ones, aimed at people who want cheap and simple calls.
Q Telecom
Frog Mobile
NO’MAD
MVNO´s
Based on tx-soluciones contacts and previous work done with customers, there some key areas where the products and services could be presented and offered in a short term time frame.
0.3. Potential Development.
Segment Challenges Entry Point
TelecomOperators
Convergence
Triple Play
Deal with MVNOs
Merges Reorganization
They have to concentrate their effort in Increase ARPU by selling more services and more profitable services.At same time they cannot loose market share.
MVNO´s
Three types:
1. Just in the market. NO good results by the moment.
2. Working for the Launch. Negotiating with Mobile Operators.
3. Thinking in how to enter this market.
Review Business Cases
Deal with HMOs and Regulators
Technical Support for Integration
Processes & Operations Definition / RFPs
Business Plan
Logistics (Terminals, SIMs,…) Optimisation
TV
New Business Models in the market.New Devices and New Technologies under discussion.Big regulation issues.Content Control.Audiences management.Government and Regulatory aspects.
Redefine Business Model
Deal with Regulators
Technical Support for Integration
New Processes & Operations Definition
Business Plan
New Technologies Advisor
Revenues Assurance
0.3. Potential Development.
Segment Challenges Entry Point
Content and Services Providers
New Business Models considering Telecom OperatorsThey need to be able to offer new type of content, but they have to do through the Telecom Operators Networks.Avoid illegal copies and protect contents.Fight against Old media (traditionally used for content delivery) resilience to new interactive channels.Merge to have enough volume (€) to be able to create good quality contents .
New Platforms Integration
DRM policies and Implementation
DRM Entities Relationships
Telecom Operator Business Negotiation
Telecom Operator Technical Negotiation
Audience response Multichannel Real time Systems
Merges Reorganization
Citizens drivenActivities(Target market: RegulatoryEntities and Government Agencies)
The people always require more services and more content at reasonable price and like to adopt new technologies to simplify life.
But they need to continue being free and safe.
The role of the Authorities is to protect the people and privacy.
Data Protection Implementation (LOPD)
Data Retention Implementation
Digital Signature / Fraud Control
Tariffs Management and Control
0.3. Potential Development.
Segment Challenges Entry Point
UtilitiesNew Models and processes Implementation.
New Business Development:Looking for new sources and markets for business.
Own Business Improvement: Usage of new technologies to increase internal profitability.
EngineeringCompanies
Be able to provide the required services, platforms and products that the rest of the market will be asking for.
Services Demand analysis.
Fast access to New Tech.
Knowledge Acquisition.
Markets trends analysis.
Mobilize Sales Forces.
Home working.
New Processes based on new telecom convergent services (Tele metering)
Continuous tariffs analysis.
Strategic Partnering Advisor Services.
Architectures and Specifications.
Regulations and Licensing processes.
Market trends.
Clients and Competitors.
All Entry Point type of projects named in this pages, are illustrative and real. Of course there are more initiatives that are not in this list, when working there we will discover new opportunities for more business.
Concerning customers, during this last years we have been dealing mainly with:
Telecom Operators & Service Providers in Spain and Portugal (Telefónica, Orange, Vodafone, Xfera, ONO, Metrored, Euskaltel, Telecable, TMN, Optimus, Metrored...).
In some of this projects a closed relationship was required with System Integrators (HP, Atos-Origin, IBM Global Services, INDRA,…),
as well as with OSS/BSS providers (Comverse, Amdocs-Cramer, Comptel,.) for complex integrations,
and with Mobile Services Platforms providers (XIAM, Unipier, Pontis, Changing Worlds,.) for Content Management, Cross-selling, Profiling, Personalization.
0.4 tx-soluciones Capabilities.
Diversification
NEED
Convergence
Content Delivery
Reachability
Optimise
ASPs, ISPs
SECTOR
Telecom Operators
TV
Marketing y Communication
Industries y Commerce
New Services Deployment
SOLUTION TYPE
MVNO & FMC & IMS
Strategic Positioning
Mobile Marketing
Delocalised Processes
Market Analysis
Presentations
Feedback
Needs
Proposals
•Target Identification.• Interlocutors definition
Company capabilities.•Experience.•Presence
•Opportunities:•Short term.•Medium term.
• Creation• Identification• RequirementsSpecification
•Write Down•Tender•Defences
MarketDevelopment
0.5. Working Plan.
Closing Opportunities
Negotiation
Closing
Delivery
•Business Case• Benefits / cost analysis
•Payment terms• Administrative issues•Agreement/Contract
•Project Plan•Resources•Methodology
¨DoThe
Project¨
• Fast Phase, due to the tx-solutions position in this market.• Some training required to in depth understanding the offerings. • Not too many resources required.
• Remote resources required at the beginning.• Local Organization developing based on the Business created.
KEY Players•Multilevel Strategy.• Main Contacts.
NewMarket
Development
0.5. Working Plan: By account.
• Step1: Strategic workshop to define a Multilevel account Presentation.
Identify Work already done within the account.Putting in common Contacts and tenders. Detailed analysis of new Contacts and responsibilities in the Potential Customer.
• Step2: Start Presenting the Capabilities and Offerings to all strategically identified contacts for fast detection of on going opportunities.
This is a Continuous activity!At this step the Business Targets will be defined.
• Step3: Opportunities Qualification.
Sales opportunity assessment.Business Value Proposition Creation.Decision Making Structure Identification & Analysis.
• Step4: Tendering (In case).
Strategic Positioning.Multi-front attack.
Market targeting.
Competitive positioning advice.
Localization of marketing tools (brochures, website, white-papers, proposals,…).
Pricing advice.
Business Development.
Virtual Account Management.
Meeting & Workshops Enabler.
Local Partner Seeker.
0.5. Working Plan: Services Offering & Business Benefits.
Cost rationalization and virtual presence.
Better chances to win deals.
Inside knowledge for a quick opportunity assessment.
Access to the right people inside the targeted organization.
Eyes and ears on the market evolution, maximizing present and future opportunities.
Low risk.
Services Offering Business Benefits
Google pay-per-click advertising, localized for Spain (and –in case- Italy, Portugal and Greece) with a monthly budget to be discussed.
Landing page at Company website, in Spanish (and –in case- Italian, Portuguese and Greek).
Online direct marketing campaigns, in local language, for every event or news release.
Commission on sales (to be defined).
Costs associated to customer visits outside Madrid to be invoiced monthly.
Advisor will bear the Business Card of the Company.
Advisor will have a POP3 or OWA email account from the Company.
Monthly report on activities, leads, opportunities and qualifications.
Initial 12 months contract.
0.5. Working Plan: Promotional & Base requirements
0.5. Working Plan: Expected opportunities behaviour.
tim
eLeads:
Opportunities:
“can-win”
Opportunities:
“WON”
opportunities
2-4 months
5-7 months
8-12 months
Sales Funnel
Based on our sales experience within this market, we can establish this timing schema:
0.5. Working Plan: cooperation alternatives.
tx-soluciones will Develop the Company Business in the designed markets.
For this activity a retainer fee of (+V.A.T.) will be invoiced monthly.
Commission will be paid on all contracts secured with Spanish and Portuguese Customers.
Commission will be paid at a rate of X% (to be defined!).
The initial contract will be for 12 months from signature date.
Considering annual renewal without explicit (3 months in advanced) written notice by any of the parties.
All additional expenses (travel, transportation,…) that could be required to do the project are not covered by this fee. That will be invoiced to the Company once approved.
Experienced advisor profile. Fast Identification of critical
issues. Business Oriented.
Fast deployments
Multifunctional. Multidisciplinary. Good relationships with Telecom
players (Operators, TVs, ISPs,....). Good relationships with System
Integrators. Experience.
Media and Telecom. Market Knowledge
Based on Experience. Designed to cover the whole life cycle:
From concept to market launch.
Complete and Proven Methodologies
Exploración
a
Análisis
b
Negociación
c
Puesta en Marcha
d
¨Hands ON Team¨ HOT
0.6 HOT Approach.
0.7 Experience.
Main Roles
Tech
.B
usi
ness
Manag
em
ent
Tech. Support.Product
Management.Solutions Design.Project
Management. People
Management.Account
Management.Marketing Director.IS/IT Director.Sales Director.Channel
Development.Business
Consultant.Strategic
Consultant.Technological
Consultant.New Business
Launch.New line of
Business Development.
New Business Conceptualisation and creation.
Main Customers
Telecoms.
Industry &
Commerce
Banking&
Finances
Others
etc...
Phone: +34 91 6595884 Mobile: +34 60 9209048Fax: +34 91 6595816
Presented By:
Carlos Etxeberria Gamazo