mmrss automotive research
TRANSCRIPT
MMRSS Automotive Research
We covered all major areas of mobility industries, including :
Automotive Vehicle Manufacturers
Automotive Suppliers
Automotive Retail
Medium-Heavy Duty Trucks
Motorcycles, All-Terrain Vehicles (ATV) & Snowmobiles
Commercial, Off-Road & Construction Equipment
Agricultural & Farm Equipment Agricultural & Farm Equipment
Recreational Vehicles (RV)
Aerospace & Aviation Manufacturers
Oil & Gas
Shipping, Freight & Logistics
Mass Transit
Marine & Personal Watercraft (PWC)
Services
• Specialized surveys in all industries include...
Customer satisfaction
Brand loyalty
Product assessment
Future planning issues
Mystery shopping
Consumer shopping patterns
New product buyers
Product testing
• Focus group research includes:
Male and female moderators
Regular length sessions and mini-sessions
Product workshops
• Dealership Development and Design Surveys
Building and Community Development
Employee Surveys
• Proprietary vehicle clinic research includes…
Pre and post launch
Static only
Static and dynamic
Ride and drives
Clinic Tests
A consolidated management of all our applications:
• Design and positioning tests • Drive tests • Fly in Targets from foreign Countries • Fly-out
Respecting the targets requested, logistic organization, data processing in real-time and a thorough analysis of the results obtained, establishing the steps which guarantee the best results in the short period of time necessary to realize a Clinic.
Creative sessions, workshops
The use of heuristic techniques, applied to the development of
products, services and advertising campaigns (ADV Test)
Valid integration between specialists and consumers.
Qualitative research (focus groups and in-depth)
The exciting participation of the interviewees is fundamentally important for the success of the focus groups, to
render their contribution dynamic, precise and perceptively constructive.
Customer satisfaction test
The organization of Customer satisfaction privileges quantitative methods in gathering and studying information. The choice of the best method - by mail or by phone - is decided together with the client taking in consideration the following key points:
The target of consumers.
The adopted samples.
The comparison with other surveys
A network of "specialized mysterious clients" spread throughout our National territory and our continuous monitoring allow us to manage complex projects from a logistic point of view and fulfill the goals.
These Research tools are an efficient complement to the process of managing the overall quality.
Mystery shopping and service
C.A.P.I. (Computer Assisted PersonalInterview)
Here is what we can offer:• A light structure of 35 LapTop and 120 interviewers spread
all over India
• Every LapTop has multimedia features, this allows us to offer multimedia stimulus to the respondents: Picture, Audio, Video clips; Voice Recording System.
• We have the possibility to include in our Hardware network some Pen Top to allow a self compiled questionnaire.
• A Fieldwork network with a history in Automotive marketing. Involved B2B, high class services and goods. Our net of interviewers works also on traditional paper support (P.A.P.I,)
C.A.T.I.(Computer Assisted Telephone interview)
A clear definition of roles and responsibilities, a transparent management of the steps of the project, a constant monitoring on the activities, a sharing of intermediate output and performance index, let the partnership of the two Companies be winning in many international projects.
Differentiators• In-depth global and regional industry knowledge
• Rapid industry consumer and business-to-business research capabilities
• Special consumer panels focused on unique transportation products • Experience in migrating phone and mail tracking studies to Internet
methodologies
• In-house marketing sciences and advanced analytics experts • Knowledge of key market drivers and extensive industry
knowledgebase
Panels
This exclusive, proprietary market research sample resource includes each consumer’s vehicle fleet by brand, nameplate, transaction type and purchase intention timing for two vehicles within their household. It serves as an excellent source for targeted sample and is projectable to the Indian population. This specialty panel is a subset of the Regional Transport Office database and is used to conduct some of today’s most advanced market research.
Representative Assignments
• Market Research and Industry Trends Analysis
Market Analysis of Aftermarket HVAC Components Market Assessment of Standard Electrical Components in the Automotive Industry Climatic Conditions and the Impact on Electric Vehicle
CFC-12 Phase-Out Analysis and Projected Rate of R-134a Retrofits
An Analysis of the North American Diesel Engine Market
An Evaluation of Automotive Related Engineering Research at U.S. Universities Trends in Automotive Audio Systems Trends in On-board Vehicle Communication Systems
A Strategic Analysis of Computerized Diagnostic Equipment
Child Restraint Systems: Trends and Technology
Trends In Automotive Glass Technology
An Analysis of the Automotive Switch Market The Effect of the Gulf Crisis on Material Cost and Availability
A Market Assessment of the North American Catalyst Business • Strategic Planning
An Analysis of Business Performance Trends among Automotive Suppliers: A Strategic Perspective
Strategic Positioning for the 21st Century: Industry Dynamics and Systems Integration Supplier Opportunities into the 21st Century
Supplier-Supplier Partnering: Opportunities and Trends
Winning Strategies for Supplier Partnering
Corporate Image and Capabilities Assessment
The Development of a Strategic Supplier Alliance Program Sales Force Effectiveness Audits
Market Entry Strategy for a Luxury Vehicle Division
Automotive Dealership Strategic Business Plan
Strategic Dealership Issues: A Battle Plan For Survival In The 90's
Automotive Service 2000: Challenges and Opportunities
A Strategic Assessment of Dealer Computer Systems
A Strategic Assessment of the Indian Supplier Industry
Our Clients
FMCG ICT Pharmaceutical Others
Johnson & JohnsonUnileverKellogg’sNestleGeneral MillsProcter & Gamble
Hewlett PackardMicrosoftDellNokiaIntelIBMYahooCiscoMotorolaSiemensAlcatel-LucentKaspersky Lab
GlaxoSmithKlineNovartisRanbaxyBayerSanofi-AventisAstraZenecaBristol-MyersAbbott Labs
British AirwaysLufthansaLevisFeminaToyotaCastrolVodafoneICICIVisaJaguarDeloittePro-Mexico