mjborden resume - sept -2015

Mary-Jane Borden Phone: 780-471-9186

Calahoo, AB T8R 2B2 E-mail: [email protected]

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CAREER PROFILE Administrative Assistant, Conferences, Events, Fund Development & Tradeshow Coordinator * Travel Agent

PROFESSIONAL EXPERIENCE

Administrative Skills

Develop materials for business proposals, edit documents, provide input on document content, revise material as necessary, draft correspondence, signing, process material and mail merge;

Intermediate level with computer and business applications including spreadsheets (Excel), database management, word processing (Microsoft), PowerPoint, Outlook, Microsoft Publisher and the Internet;

Liaise with managers; set up daily, weekly, monthly activities, typing, purchasing/requisitioning of services/supplies, schedule appointments, expense reports, accounts payable and receivables, payment requests, data entry; and

Office Manager (recruit and supervise staff in various positions, plus administrative general office procedures, and customer service (multi line phone systems, meet and greet visitors / clients, operate office equipment such as fax machines, photocopiers, voice mail messaging systems and computer scanning equipment), with records management experience.

Home Care Provider

Administered medication and other healthcare task, chart and record information;

Assisted with or performed activities of daily living such as feeding, bathing and dressing;

Consulted/communicated with healthcare professionals;

Maintained patient integrity, ensured patient's needs were met;

Managed housework, meals, laundry and groceries; and

Provided emotional support and companionship. Conference, Event & Tradeshow Experience

Chair meetings, prepare briefs for discussions, establish committees, arrange for speakers, coordinate fund raising activities with event and exhibitor sponsorships for profit and non-profit organizations;

Coordinate services for events (local, regional, national and international), such as accommodation and transportation for conference and other facilities, catering, signage, displays, translation, scripting, special needs requirements, printing and security (land, rail, air and water);

Coordinate with sponsors and organize committees to plan, scope, and format events, to establish and monitor budgets; review administrative procedures / progress of events;

Manage all planning aspects which includes room block monitoring, enforcement of cut off dates, menu planning, audio-visual coordination and set up, site inspections, billing and confirmation of deposit procedures, international customs and ensure compliance with required by-laws;

Negotiate service contracts, maintain financial records, approve supplier invoices, and review final billing;

Negotiate with trade and professional associations to promote and discuss conference, convention, fundraiser, and tradeshow services;

Organize registration of participants (delegates, speakers, guests and volunteers); prepare programs, promotional material, and publicize events;

Plan and Coordinate monthly dinner meetings, tradeshows, banquets, volunteer appreciation, special events, sales and marketing awards (submission kits and gala), entertainment, fundraisers, golf and baseball tournaments, social gatherings; weddings; and

Responsible for on-site coordination before, during and after events, complete with final reports.



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Travel Agent (Part-time)

Assist clients in making the best possible travel arrangements, i.e. leisure or business;

Promote, detail and sell travel destinations, packages, products and services on behalf of cruise lines, resorts and specialty travel groups;

Access information about costs, routes and schedules from computerized reservation systems and the Internet for air, cruise, land vacations, travel insurance and so much more;

Calculate and prepare invoices, accept payment from customers and pay suppliers;

Issue required documentation such as electronic tickets, travel insurance policies and itineraries; and

Make reservations using telephone, fax, computerized systems and the Internet.

WORK HISTORY

Travel Agent www.cruiseshipcenters.com/mjborden Expedia CruiseShipCenters – St. Albert 2011- present

Events Coordinator, contractor West-Can Events Management Ltd 1993 - present

Partylite Candles & Gifts & Princess House Canada

Direct Sales Consultant 2008-present

Events Coordinator Cdn Home Builders’ Assoc. – Edm 2005 - 2007

Executive Assistant & Meeting Planner Alberta Government (Education and Economic Development & Trade)

1979 - 1993

Red Seal Journeyman Cook, Front Desk / Reservations/Room Service Clerk

Crowne Plaza Chateau Lacombe / Royal Glenora Golf & Country Club

1971 - 1981

EDUCATION AND TRAINING

Travel Agent seminars, workshops 2011-present

Payroll, GST Seminar, Financial Business Planning, Promotional Strategies 2009-2011 Various Workshops and Seminars, Stony Plain; Edmonton

BC Food Safe - Level 1 Certificate, Kelowna, BC 2000

Planning Conferences & Managing Events Diploma, 1995 Okanagan University, Kelowna, BC

Serving it Right, Licensee Certificate, Kelowna, BC 1995

Superhost Fundamentals & Superhost Japan Certificates, Kelowna, BC 1995

Secretarial and Business Management Diploma, NorQuest College, Edmonton, AB 1976

Journeyman and Red Seal Cooking Certificate 1975 Northern Alberta Institute of Technology (N.A.I.T), Edmonton, AB

PROFESSIONAL AFFILIATIONS AND MEMBERSHIP

Canadian Coalition of Adult Day Services

Canadian Christian Business Federation

Faith Travel Association

Group Publishing and Women of Faith Association

Social Media: Facebook; I-Meet Notifications; LinkedIn

http://cruises.about.com/

http://hotels.about.com/



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VOLUNTEER WORK

Canadian Coalition of Adult Day Services, President, Secretary/Treasurer 2009 – present

Work with various organizations in both contract and volunteer capacity (conferences, fundraising, sponsorships, trade shows), Habitat for Humanity , St Albert Women’s Build, Capital Region Housing Foundation, The Home Program - Hackers for Housing Charity Golf Tournament

1993 - present

Ministry Volunteer: New Hope Christian Assembly (Edmonton); Group Publishing (Canada / Colorado); Women of Faith (Texas)

2002 - present

Rotary International, Kelowna, BC Chapter 1999 - 2001

Okanagan Society of Independent Filmmakers (OSIF), BC - President, Sec/ Treasurer 1997 - 2001

The Central Okanagan Home-Based Business Assoc., BC - Founder and President 1995 - 2001

BC Special Olympics - Winter Games - Accommodations Director and Office Manager 1994 - 1995

Army, Navy and Air Force, Edmonton - Ladies Auxiliary Member 1986 - 1992

Active 20-30 International, (fundraising for children) AB - President and Governor 1982 - 1992

References upon Request

mjborden resume - sept -2015

Documents