cv and resume - lim wei teck - sept 2015

All about Lim Wei Teck

Wei Teck has�

�work experience focused

primarily in organizational

transformation or change

management (CM) and

development area. Under the

Strategy and Transformation

service line, in IBM’s Global

Business Solutions (GBS), his

role is to help clients during

the implementation of their

front-end and back-end

systems. From an analysis of

the scope of work, areas

concerning performance

management, learning,

communication and change

management are developed to

support the business’s long-

term growth and direction.

Prior to this, he was involved

in large enterprise projects

including Pfizer Asia Pacific

(SAP Supply Chain) and

Singapore Institute of

Management (Oracle –

Course Management) – all

of which require project

management and

stakeholder communication

skills.

Find out more >>

NEWS AND HEADLINES SEPTEMBER 2015

THE

Resume

Strategy and Transformation Consultant

• More than 10 years in consulting,

organization change, training and learning

development

• Held Global and Regional Change manager

roles; organization change experience in many

industries.

• Masters of Arts (Institute of Education, UoL)

Wei Teck has wide ranging

industry experience – he

was involved in the

Organization Change

Management (OCM) for SAP

HR for a three-cluster roll-out

in the healthcare industry for

17000 users island wide.

Recently, he was leading the

OCM for SAP Transport

Management (TM) for the

Shipping industry which will

be the first of “its kind in the

world” using SAP as the

quotation to cash customer

service system and with a

user base of 5000

employees.

NEWS

Previous experience

SEPTEMBER 2015

iHR portal for three

healthcare clusters

impacting 17,000 users

on SAP HR.

Global ERP rollout for

Pfizer Asia Pacific plant

and seven supporting

entities

Involved in Q2C – a first of

its kind SAP TM project –

for the container shipping

industry.

Global Template project for

Tyco Operating Model.

Successful SAP AFS

rollout for entire Asia

Pacific and Turkey and

subsequent upgrade

Has more than 10

change and training

projects under his belt

Oracle Campus Management

roll out for seven partner

university in a tertiary

institution

Source: IBM Global Making Change Work Study, 2008, (n = 1,532)

1%

2%

5%

7%

9%

9%

14%

16%

17%

19%

Funding and budget process management

Capability assessments

Building sponsorship

Multi-phased execution roadmap

Organizational alignment

Project objectives

Program governance

Business process change

Information governance

Culture / people change management

Driving change

62%

Managing mechanics

30%

Building justifications

8%

Why do you need a Change Management Expert? Companies that excel at certain change behaviours and activities are more likely to become top performers �...

GLOBAL VIEW

Snapshot of projects experience and�

SEPTEMBER 2015

Project Fusion (Tyco Flow)

• Houston

• Global Template

Project Fusion (Tyco Flow)

• Zurich

• Global Template

Project Turkiye (Levi Strauss)

• Corlu, Istanbul

• SAP AFS rollout

Rothmans of Pall Mall

• Kuala Lumpur

• SAP SC

Project Zmile (Zurich FS)

• Bangkok

• SAP FICO

Pfizer Asia Pacific

• Singapore

• SAP Supply Chain, FICO

Infocus (Philip Electronic)

• Hong Kong, Taiwan

• SAP SC

Project Typhoon (Ericsson)

• Melbourne

• SAP PM

Project Sigma (Levi Strauss)

• Seoul

• SAP AFS rollout

Project

Costing,

Resourcing

Change

Communication

Training and

Learning SystemTraining

Management,

Planning,

Scheduling

Worked in

Supply Chain

projects

�and skill.

Project

Reporting,

Forecasting

Project and

Resource

Forecasting

Document

S&OP

Exposure to

Manufacturing

Environments

Change

Network

Change and

Training

Tools

Project

Finance

Team

Development

IN PICTURES

Pictures are worth a thousand words�.

Levi Strauss - With Global CM

and Project team for Global

SAP AFS rollout in Brussels

SEPTEMBER 2015

Levi Strauss APD HR – Train-the-Trainer

session for a Cultural Transformation

Deployment in Asia Pacific

With Pfizer Asia Pacific SMEs, users and IBM

team – post go-live get together.

Wei Teck has done

volunteer English

language teaching in

Cambodia and medical

missions in Singapore

through the St

Andrew’s Community

Hospital.

Contact & Details �

�Was featured in a local human

resource newsletter concerning

learning and employability.

See http://issuu.com/biipmi/docs/

biipmi_issue02

�Completed his MA in August 2011

with distinction for his research into

the Lifelong Learning discourse for

the elderly in Singapore.

[email protected]

+(65) 97 3656 99

Taught English at Don Bosco

Technical School in Sihanoukville

Outside Work�

More detailed CV.

mailto:[email protected]

C o n f i d e n t i a l | 1 o f 6

Lim Wei Teck | Tel: (65) 97 3656 99 | [email protected] 2015

Lim Wei Teck http://lnkd.in/bz2zaXj

Organization Change, Training, Learning Development, Project Communications expert, with

more than 10 years track record of global and regional assignments for Enterprise Resource

Planning projects and other change management initiatives. Holistic working experience with

various stakeholders, externally and internally, including multi-functional senior managers and

leaders across many industries.

Importance of Work • To be able to contribute and support a company’s current strategies and practices. • To be given the responsibility and latitude to partake in solving business problems. • To work in or establish a harmonious team that delivers great outcomes. • To work for a company with strong ethics, a long-term vision and good environmental practices. • To communicate openly and work in a trusting environment and culture.

Wei Teck’s Professional Profile – Overview in a page

1) Qualifications and Membership ............................................................................................. 2

2) Working Experience & Responsibilities ............................................................................... 2

Project List .......................................................................................................................................................................2

3) Professional Experience ......................................................................................................... 3

Amdocs Singapore .............................................................................................................................. 3

System Integration and Operations (SI&O) Consultant ...................................................................................................3

IBM Singapore ..................................................................................................................................... 3

Strategy and Transformation Consultant .........................................................................................................................3

Achievements: .................................................................................................................................................................3

Tyco Flow Control ............................................................................................................................... 3

Global Business Change .................................................................................................................................................3

Levi Strauss, Asia Pacific Division (APD) ........................................................................................... 4

Organizational Change Management (OCM) ..................................................................................................................4

HR Learning and Organization Development (L&OD) .....................................................................................................4

Achievement ....................................................................................................................................................................4

Singapore Telecommunications .......................................................................................................... 4

Learning and OD .............................................................................................................................................................4

Talent Mgt ........................................................................................................................................................................4

Achievement ....................................................................................................................................................................4

Infocomm Development Authority of Singapore (IDA) ........................................................................ 5

Programme Management ................................................................................................................................................5

PWC Consulting .................................................................................................................................. 5

Change Management and Performance Improvement ...................................................................................................5

Achievement: ...................................................................................................................................................................5

DA Consulting Group .......................................................................................................................... 6

Change Management ......................................................................................................................................................6

Achievements: .................................................................................................................................................................6

Creative Technology Pte Ltd ............................................................................................................... 6

Technical Communications .............................................................................................................................................6

Achievement: ...................................................................................................................................................................6

4) Others ........................................................................................................................................ 6

Continuing Education .......................................................................................................................... 6

Availability ........................................................................................................................................... 6



1) Qualifications and Membership • Attained Masters of Arts (Adult Education), Institute of Education, University of London with Distinction

(A learning programme supported by the Institute of Adult Learning, Singapore Workforce Development Authority (SWDA), Ministry of Manpower – 2010/2012)

• Attained Specialist Diploma in English Language Teaching, Singapore Polytechnic (2008/2009) • Attained Bachelor of Business Admin, National University of Singapore • Advanced Certificate in Training and Assessment (ACTA, SWDA) – Achieved Statement of

Attainment for Units 1 through 4

2) Working Experience & Responsibilities Wei Teck has work experience focused primarily in organizational transformation or change management (CM) and development. Currently, he is Principal Consultant in Amdocs – a telco software company – overseeing the OCM workstream at the client site with a user base of 8000. Prior to Amdocs’ he was Managing Consultant under IBM’s Strategy and Transformation service line; his role was to help clients in their implementation of their front-end and back-end systems. One of the key projects was a HR shared services project for three-cluster healthcare rollout in Singapore.

Wei Teck has wide ranging industry experience – from statutory boards to telco and pharma; he also lead in the Organization Change Management (OCM) for SAP Transport Management (TM) for the Shipping industry – which was the first of “its kind in the world” using SAP as the quotation to cash customer service system and with a user base of 5000 employees. Other mega-project he was involved in, include Pfizer Asia Pacific (SAP Supply Chain) and Singapore Institute of Management (Oracle – Course Management) – all of which require project management and stakeholder communication skills. Previously to joining IBM, he was the Global Business Change Manager for Tyco Flow Control in their Global Template project to create a global operating model and oversaw the end-to-end in-house communication and training resources. Prior to Tyco Flow Control, he was the Global Organizational Change Manager for Levi Strauss and Company (Asia Pacific) for their successful global SAP roll out.

His previous work experience include management consulting roles in PwC Consulting’s SAP practice, consulting roles with InfoComm Development Authority (IDA) service-wide programme and Learning and Organization Development (L&OD) roles in SingTel. He has extensive consulting experience and deep knowledge on training, technical communication, curriculum developer, and even stand-up training. Out of work, Wei Teck has done volunteer English language teaching in Cambodia and medical missions in Singapore through the St Andrew’s Mission Hospital. Wei Teck was also featured in a local newsletter concerning learning and employability. See http://issuu.com/biipmi/docs/biipmi_issue02 Project List

The following are Wei Teck’s transformation, organizational development and change management role:

• Program Spring (2015) – an end-to-end order fulfillment system for consumer and corporate business on Amdocs Customer Experience System (CES)

• APL Pte Ltd (2013) – A quote-to-cash system using SAP Transport Management for the Shipping Container Industry.

• Singapore Institute of Management (2012-2013) – Oracle Campus Management Solution for Partner Universities

• iHR deployment (2012) – Deployment of SAPHR for 17,000 end users for Singapore’s national healthcare cluster

• Global ERP deployments (2011-2012) – global roll-out for Pfizer Asia for Release 3 of the Global SAP supply chain system – including Ariba.

• Project Fusion (2010-2011) – global roll out for Tyco Flow Control of standard SAP supply chain modules

• Project Turkiye (2010) – SAP (Apparel and Footwear Solution) AFS implementation for European affiliate in Istanbul (sales) and Corlu (plant), Turkey

• Demand Forecasting and Assortment planning tool (2009) - a planning tool for the APD supply chain and retail business



• SAP AFS upgrade (2008) - upgrade of all 13 affiliates under the Project SIGMA implementation

• Project SIGMA (2005-2007) – SAP AFS implementation for all APD counties (sales office, manufacturing plant and sourcing organization)

Other projects:

• RGM International, Indonesia, Singapore

• Astra International, Indonesia

• Philips Electronics, Taiwan, Hong Kong

• Zurich Financial Services; Thailand

• Nokia, Singapore

• StarHub Pte Ltd, Singapore

• Ericsson Pty Ltd, Australia

• Rothmans of Pall Mall, Malaysia

• Sharp Corporation; Australia

3) Professional Experience

Amdocs Singapore Jan 2015-Present Consulting, Principal System Integration and Operations (SI&O) Consultant

• Manage and monitor organization change management deployment, focusing on the Organization Change Communication, Organization Alignment and Design workstreams.

• Responsible for engaging client’s Organization Change Team to work out methodology, tools and planning for deployment of system across consumer and enterprise entities of the client’s business.

• Currently, working on a cross-business multi-site of Customer Interaction system for Telco implementation involving at least 8,000 users (Singapore, Malaysia and affiliate in Australia).

• Responsible for on time delivery of contracted deliverables and work products.

IBM Singapore Sept 2011- Jan 2015 Managing Consultant, Global Business Solutions Strategy and Transformation Consultant

• Focused on the strategy and change management for Strategy and Transformation business unit.

• Responsible for change management deliverables for clients. Successfully completed the Global SAP go-live for Pfizer Asia Pacific (Singapore Active Pharma Ingredient Plant).

• Managed and owned P&L and resources (insource/ outsource) for Change Management area in large scale projects such as APL Co. Ltd. – an overall project worth S$ 60 million - for a first-of-its-kind SAP Transport Management implementation in the container shipping industry

• Delivered a successful go-live for National Healthcare clusters’ SAP HR and Employee Self-service (ESS) implementation for 17,000 users across 3 different healthcare clusters.

• Managed and responsible for reporting on training, stakeholder and communication areas including deliverables, resources and financials

Achievements:

• Successfully implemented SAP TM – a first-of-its-kind - for a shipping company.

Tyco Flow Control October 2010 to August 2011 - Global Business Change Management, Global IT Needed a role with less travel – It was at 80%.

Global Business Change

• Focused on the BCM aspects for the Global Template (GT) project and subsequent roll out at the sites – including plants and sales and distribution centre.

• Responsible for four core BCM activity streams – including (i) Training, (ii) Communications and Stakeholder engagement, (iii) Change impact analysis at the sites, and (iv) Role mapping from SAP roll out.

• Worked with vendors and contractor to understand key issues concerning process, system and data so that communication can be drafted and rolled out to key stakeholders

Achievements:

• Successfully achieve 100% sign-off and agree on the Global Operating Model and implementation approach.



Levi Strauss, Asia Pacific Division (APD) November 2006 to October 2010 - Org. Change Manager & Org Dvp, Global IT Was approached to handle Global Business Change role.

Organizational Change Management (OCM)

• Identified key business change impacts with the subject matter experts and core team, and assesses the level of impact on the business organization, job positions, workload and resources.

• Identified roles that will be performed by each affected system change

• Conducted organizational readiness survey to identify process breakpoints and gaps; facilitated operational system issues that surfaced before and after go-live

• Provided support to projects in all ASAP methodology phases in terms of consulting and advice to the project and business teams

• Worked with third party and internal IT teams to ensure infrastructure, management and control structures to support the various task-level activities across the business.

• Developed and implemented change tools, techniques, user training and knowledge sharing process for supporting 14 countries in their implementation roadmap.

• Facilitated “day-in-life” work on process practices and implementation standards; facilitated project staff and team members to share knowledge and project experience to cull best practices.

HR Learning and Organization Development (L&OD)

• Ensured that the knowledge maps are populated and communicated with regional IT project teams; established End User Training (EUT) strategy and approaches for APD-wide system roll out for SAP and Demand Planning tool

• Coordinated training client and create EUT schedule and enrollment into classes; facilitated EUT delivery, course and participant evaluations

• Identified end user base for all business functional areas to map out the “As Is” and “To Be” roles

• Coordinated business process and procedures (BPP) development into online portal and change requests for process documentation

• Managed the end-to-end HR issues for APD IT team including recognition and rewards, hiring, training and performance management process

Achievement

• Part of a team that successfully deployed SAP Supply Chain modules to all Asia Pacific countries within budget and timeline.

Singapore Telecommunications February 2005 to November 2006 - Learning & Org Dvlp Manager Wei Teck was approached for the current LS&CO role due to his SAP OCM project experience and know-how

Learning and OD

• Conducted programs and courses for the SingTel Mismanagement School (SMS) for Senior officers

• Worked with HR business partners and the line managers to ensure learning is rolled out to the business unit (Corporate Business Group)

• Organised and participated in all training activities for the business units in the SingTel Learning Centre.

Talent Mgt

• Participated in implementation of Talent management system – managed project problems and issues between with internal teams and external vendors

• Project managed the issues, interfaces, integration and data integrity – ensured that project meet timelines, goals, data quality, objectives, contractual obligations and budget oversight.

• Communicated with all line Directors, VPs to brief them on the operational issues and processes.

• Updated procedure and documentation for the project. Mapped current and future talent processes and maintained system documents workflow.

• Reviewed HR data points, end-user interface usability, participate in scenario testing to identify improvements to user experience.

Achievement

• Worked on a first-of-its kind internal talent management system that successfully tracked all talents across the diverse business units.



Infocomm Development Authori ty of Singapore (IDA) Dec 2002 to Feb 2005 (2-year Contract role) ; Senior Consultant – IT Education Contract role Programme Management

• Responsible for the deployment of Infocomm Education Programme (IEP) targetted at all public service officers. (IEP is a programme to increase IT knowledge and skills for government employees).

• Brainstormed, drafted e-Learning storyboard for Learning Management strategy and e-Government in Singapore Public Sector; roll out elearning to various agency and track level of usage and understanding

• Oversaw the initial quotation, conceptualization and final roll-out of all IEP e-learning packages.

• Managed the execution of the e-Government Action Plan to develop and deploy actionable initiatives for a service-wide infocomm strategy. Accountable for the funding and budgetary aspects of the programme and ensured that the programme meets the service levels demanded by stakeholders (Ministry of Finance) and external customers (all ministries and statutory boards)

• Evaluated service-wide project proposals and make recommendation on the funding and feasibility aspects. Evaluated cases include a case management system for home affairs agency, Capital Replacement Cost for IMF-Singapore Training Institute and an industrial health and union system for the manpower ministry.

PWC Consulting (Centre for Performance Improvement - CPI) Jun 2000 to Sep 2002; Senior Consultant IBM Global services bought over PwC Consulting in 2002 and CPI was removed.

Change Management and Performance Improvement

• This was a Change and Process Role in the IT consulting arm of PriceWaterhouseCooopers

• Performed Level 1 and Level 2 training audits for completed deliverables

• Developed change management strategies; deployed the process change management (CM) programme under these strategies.

• Managed the deployment and communications of performance management initiatives for client organizational development projects

• Designed and managed the creation of project process documentation and system flowcharts across different delivery platforms

• Performed (i) vendor evaluation and write proposal for possible engagement for PwC client. (ii) needs analysis upon project kickoff, for reporting and presentation to steering committee of each project.

• Worked with and positioned alongside other teams in the implementation team to deliver training, learning and provide documentation to meet users and process owners’ requirements.

Achievement:

• Participated in first of its kind of system implementation for forestry company in ASEAN working on CM in an end-to-end deployment



DA Consulting Group Jan 98 to Jun 2000; Senior Consultant/ Project Manager Was asked to join PwC Consulting to build Centre for Performance Improvement by ex DACG colleague

Change Management

• Provided specialized change management support, such as: curricula design and delivery, Train-the-Trainer sessions, and supporting client change agent.

• Ensured change process from legacy system to new system is well executed and programmes in place to allay transitional issues

• Managed skills transfer sessions to ensure that system knowledge is successfully transferred to the client’s key users and owners

• Participated in acceptance testing and end-user training. Achievements:

• Received internal commendation for good work (won an incentive trip) • Received commendation letter from client Cap Gemini (during StarHub Project) for work excellence

during pre “go-live” period

• Received 5 out 5 for quality SAP materials from client’s internal audit team in Philips Electronics (HK) SAP implementation

Creative Technology Pte Ltd Jun 95 to Jan 98; Technical Writer Wanted to join consulting line.

Technical Communications

• Managed the development cycle of a product's documentation set.

o Ensured product documentation set are technically accurate, appropriate in style, content and presentation; Short turnover time of the PC industry, often require communications to be produced to time and within budget.

• Pivotal role between Technical and Marketing department to draw up technically accurate specifications.

o Localised product specification and information into manuals database.

• Took part in designing the user interface for breakthrough products such as the world’s first commercially DVD-ROM upgrades for desktops and application

• Designed entire set of end-user documentation styles, standards, and templates for both printed and online formats for Creative's worldwide use – across both printed and online platforms.

Achievement:

• First in TechComm team to produce one of the world’s first DVD-ROM manual and software guides (received 5/5 rating from US PC World Magazine)

• Amongst the first to be selected for meet-the-CEO dinner session.

4) Others

Continuing Education Wei Teck is a firm believer of continuous learning and self-improvement. He has self-funded the following course since 2009:

• Specialist Diploma in English Language Teaching

– Wei Teck was the pioneer batch of Diploma graduates from Singapore Polytechnic’s English

Language Teaching (ELT) programme.

• Advanced Certificate in Training and Assessment (ACTA)

– Wei Teck has completed CU1, 2, 3 and 4 as of 2010

• Master of Arts in Adult Education (awarded by Institute of Education, University of London)

– Wei Teck has completed his MA in August 2011 with distinction. This is a pioneer programme

managed through Institute of Adult Learning, Singapore Workforce Development Authority, of

which he scored a distinction for the overall programme and for his dissertation :

“What is Singapore’s approach to Lifelong Learning for the elderly?: an analysis of the

discourses.”

Availabil i ty • 1 month

cv and resume - lim wei teck - sept 2015

Documents