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Mitigation starts now DI Daniel Lawrence, NPCC National Cyber PROTECT Coordinator 1/11/201 6

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Page 1: Mitigation starts now

Mitigation starts nowDI Daniel Lawrence, NPCC National Cyber PROTECT Coordinator

1/11/2016

Page 2: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Mitigation starts now

DI Daniel LawrenceNPCC National Cyber PROTECT Coordinator

Page 3: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Objectives

• Incident Handling – Are you ready?

• Reporting Cyber Incidents

• Assessment of the Incident (who takes precedence)

Page 4: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Incident Handling – Are you ready?

Page 5: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Cyber breaches and attacks over the past year:• 65% of large firms • 1 in 4 of all businesses

What is at risk?• Your money• Your data (e.g. customer details, intellectual property,

confidential emails)• Your day-today operations (e.g. customer website, internal

systems)• Your business’ reputation

The cyber threat: are you a target?

Page 6: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Things to think about

• Tell the organisations that can help

• Ensure you have a business continuity plan for when things go bad

• Think about messaging, both internally and externally

• Know your network and what normal looks like

• Do you know what information you are holding and how quickly you can find out what has gone?

Page 7: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Not just a problem for the IT department

Will require a response from staff across teams:

• Legal• HR• Communications/Media• C-level staff• Business Continuity

Page 8: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Incident Handling Model

Page 9: Mitigation starts now

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• Understand the risks facing your business

• Assemble the correct team

• Understand your network topology

• Develop and test an incident handling plan

• Establish effective forensic readiness

Page 10: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

• Ensure you have key points of contact

• Agree a decision log format

• Exercise the incident handling team

• Drive user awareness

• Agree internal and external communications & reporting structures

Page 11: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

• Detect events as they happen

• Use data feeds to provide context

• Understand the affected asset

• Make proportionate response recommendations

Page 12: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

• Understand the attack

• Preserve evidence

• Consider appropriate clean-up actions

• Initiate internal communications

Page 13: Mitigation starts now

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• Activity will depend on the nature of the incident

• Implement alongside your Business Continuity Plan

• Ensure full visibility and agreement of system owner

• Ensure shared understanding on briefings

• Establish a feedback loop

Page 14: Mitigation starts now

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• Maintain the feedback loop

• Identify when systems can be reintroduced

• Focus on preventing a recurrence

• Maintain communications

• Ensure a shared understanding of the end state

Page 15: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

• Treat incidents as learning opportunities

• Complete relevant documentation

• Learning lessons is an ongoing process

• Consider implications for all elements of your business

• Share what you have learned – on CiSP!

Page 16: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Reporting Cyber Incidents & Cyber Crime

Page 17: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Historic / incident that has passed• Action Fraud – actionfraud.police.uk• 0300 123 2040

Crime in Action• 101 / 999

Local to National * * *

Page 18: Mitigation starts now

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Information Sharing and CiSPNeed to Know → Need to Share

Page 19: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Page 20: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

CiSP is a joint government and industry initiative to share cyber threat information, hosted by CERT-UK

Free to join – funded by UK government

Current membership stands at over 6500 individuals and under 2500 organisations

The ‘Fusion Cell’ stimulates discussion and sharing on the platform and provides all source assessment

Sharing is based on Traffic Light Protocol

CiSP produces a range of products/outputs including alerts and analysis papers for organisations

Page 21: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Different products for differing cyber maturity

Page 22: Mitigation starts now

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CiSP Homepage

Page 23: Mitigation starts now

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CiSP Environment

Group

Private Secret

Space

Open to every member with no restrictions

Restriction either by membership (group) or by subject (space)

All groups are private (members only) but their existence is public. Only members can view content in a private group. Secret groups are private but invisible to non-members.

Page 24: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Spaces and Groups

Page 25: Mitigation starts now

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You can be anonymous…

…but think carefully if you need to be.

Page 26: Mitigation starts now

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Discuss – Disseminate – Analyse

Page 27: Mitigation starts now

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Structured Incident Reports

Future developments

Page 28: Mitigation starts now

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Enhanced 2FA

Page 29: Mitigation starts now

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A New Homepage

Page 30: Mitigation starts now

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From the board to the frontline…

Page 31: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

Evoke behaviour change

Cannot be done in isolation

End user / employee awareness is not the panacea…. Board level responsibility

There needs to be technical solutions as the most educated will still ‘click the link’ or ‘open the attachment’…

Top to bottom review of processes is key

Role of PROTECT is to raise awareness to those identified as being most vulnerable to exploitation.

Page 32: Mitigation starts now

This information is exempt under the Freedom of Information Act 2000 (FOIA) and may be exempt under other UK information legislation. Refer any FOIA queries to [email protected]

[email protected]