mismatch is end-user porting all telephone numbers? new service provider notifies old service...
TRANSCRIPT
mismatch
Is end-user
porting alltelephonenumbers?
New Service Providernotifies Old ServiceProvider of changeusing Local ServiceRequest (LSR)
Old Service Providerprovides Firm Order Confirmation (FOC) to New Service Providerwithin 24 hours.
Old and New ServiceProviders create and process service orders
End-user Contact
End-user agrees tochange to New Service Provider
New Service Provider obtains end-user Authorization
New Service Provider notes “not all TNs being ported” in remarks field
on LSROld (optionally) and New Service Providers
notify NPAC.
NPAC performs data validation on each individual message.
Did NPAC receive both and matching create messages within 9 businesshours (t1)? Does
NPAC receive create message within 9 business hours(t2)?
Is create message
missing from New or Old Service
Provider?
Did Old SP place order in Conflict?
NPAC logs no response
NPAC notifies appropriate Service Provider that create message is missing.
NPAC notifies bothService Providers thattransaction is cancelledand change is rejected.
New Service Provider coordinates Physical changes with Old Service Provider
yes
no
END
timer expired
timer expiredmatch
no
match
yes
New Old
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- PROVISIONING -
Is datavalid?
yes
Return data toService Provider
Data corrected &forwarded
no
4/25/97NANC
ISSUE 1.0
A
Is theunconditional 10 digit trigger
being used?
no
yes
AA
B
1
2
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7 8
3
5
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24
12
1619
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figure 1
NPAC notifies Old Service Provider that
porting proceedsunder control of the New Service
Provider
NPAC logs requestto place order into Conflict including
cause code.
23
25
BBNPAC notifies appropriate
Service Provider thatcreate message is mismatched.
15
26
NPAC SMSdownloads (real time)
to all Service Providers
NPAC SMS recordsdate and time in
history file
Old Service Providerremoves translations
in Central Office
NPAC SMS logsfailures and
non-responses, andnotifies Old and New Service Providers of
failures
New Service Provideractivates its C.O.
translations
Old and New Service Providers make physical changes (where necessary)
New Service Providernotifies NPAC to
activate subscription
A
All Service Providersupdate routing data
bases (real-timedownload).
END
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- PROVISIONING WITHOUT UNCONDITIONAL 10-DIGIT TRIGGER -
4/25/97NANC
ISSUE 1.0
figure 2
1 2
3
4
5
6
7
8
New Service Providermay
verify completion9
10
NPAC SMSdownloads (real time)
to all Service Providers
NPAC SMS recordsdate & time in history
file
NPAC SMS logsfailures and
non-responses, andnotifies Old and New Service Providers of
failures
Old and New Service Providers make
Physical Changes (where necessary)
New Service Providernotifies NPAC to
activate subscription
All Service Providers update routing data bases
(real-time download)
New Service Providermay
verify completion END
4/25/97NANC
ISSUE 1.0
AA
Old Service Provideractivates unconditional 10 digittriggerin Central Office
figure 3
1
New Service Provider activates
C.O. translations.2
3
4
5
6
7
8
10
11
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- PROVISIONING WITH UNCONDITIONAL 10-DIGIT TRIGGER -
Old Service Providerremoves appropriate
translations.
9
New Service Provider contacts the Old Service Provider to resolveConflict . If no agreement is reached, begin normal escalation.
no
Was conflict resolved
within 30 calendar days ?
yes
4/25/97NANC
ISSUE 1.0
figure 4
Cancel Orders
How was Conflict
resolved?
B
7
9
First time into conflict?
yes
NPAC rejectsconflict request.
6
NPAC initiates cancellation and
notifies bothService Providers
2
Is Conflict
initiated prior to noon the business day
before Due Date?
no
no
yes3
5
NPAC changes the subscription to Conflict Status and notifies both Service Providers
4
8
END
NPAC notifies both Service Providers of conflict off
via SOA 10
“Timeout”
If conflict was resolved within 6 business hours, only the Old Service Provider may notify NPAC of “conflict off” . If conflict was resolved after 6 business hours, either New or Old Service Provider may notify NPAC of “conflict off”.
11
Revert to porting process
BB
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- CONFLICT FLOW FOR THE SERVICE CREATION PROVISIONING PROCESS -
C
BB
12
End-user
Did end-usercontact Old or NewService Provider?
Old Service Providerobtains end-user
authorization
Old Service Providersends notification toNew Service Provider
New Service Providersends LSR to
Old Provider notingcancellation as soon as
possible prior to activation time.
New Service Providersends notification of
cancellation to NPACif appropriate.
Old
New
Old Service Provider sends cancellation to NPAC, if
appropriate.)
DidNPAC receivenotification(s) within 9 businesshours
NPAC logsinformation,
cancels subscription,and notifies bothService Providers
of cancellation
END
DoesNPAC receive
concurring notification within
9 businesshours?
NPAC notifiesappropriate Service
Provider that information is missing.
no
yes
yes
F
F
4/25/97NANC
ISSUE 1.0
figure 5
1
2
3
4
6
7
9
5
8
10
11
C
H
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- CANCELLATION FLOW FOR PROVISIONING PROCESS -
no
12
Old
NPAC logs information, place subscription in“conflict status” with proper conflict causecode and notifies both Service Providers.
H
IsOld or New
Service Providercancellation notification
missing or inaccurate?
NPAC logs information, cancels subscription, and notifies both ServiceProviders of cancellation with proper
cause code
New Service Provider notifies NPAC to cancel subscription
NPAC logs information, cancels subscription, and notifies both
Service Providers of cancellationEND
How does New ServiceProvider wish to
continue?
NPAC waits for 30 calendar days, cancels subscription, and
notifies both Service Providers of timeout
New Service Provider notifies NPAC to remove subscription
from Conflict Status
NPAC notifies both Service Providers of conflict off
via SOABB
Cancel Subscription
Ignore
Revert to Pending(Proceed with porting process)
New
4/25/97NANC
ISSUE 1.0
figure 6
1
2
8
7
10
6
5
4
3
9
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- CANCELLATION CONFLICT FLOW FOR PROVISIONING PROCESS -
Current Service Providerarranges intercept
treatment.
Current Service Providercreates and processesservice order.
NPAC broadcastssubscription deletion
to all applicable Service Providers
NPAC deletes telephonenumber from its active database oneffective release date.
END
4/25/97NANC
ISSUE 1.0
figure 7
End-user1
4
6
9
Current ServiceProvider initiated
disconnect. 2
Current Service Provider
notifies NPAC of disconnect date
and indicateseffective release date.
5
3
NPAC notifies NPA/NXX owner/holder of the disconnected
telephone number(s), effective release and disconnect
dates 7
8
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- DISCONNECT PROCESS FOR PORTED TELEPHONE NUMBERS -
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- AUDIT PROCESS -
4/25/97NANC
ISSUE 1.0
Service Providerrequests NPAC for
audit1
NPAC SMS issuesqueries to
appropriateLSMSs 2
NPAC SMS comparesown SubscriptionVersion to LSMS
Subscription Version3
NPAC SMSupdates appropriate
LSMS withSubscription Version
updates 4
All auditscompleted
?5
figure 8
NPAC reportsaudit completion
to requestingService Provider 6
END 7
No
Yes
INTER-SERVICE PROVIDER LNP OPERATIONS FLOWS- CODE OPENING PROCESSES-
4/25/97NANC
ISSUE 1.0
NPA-NXX Code Opening
NPA-NXX holdernotifies NPAC/SMS
of NPA-NXXCode(s) being opened
for porting1
NPAC SMSupdates itsNPA-NXXdatabases
2
NPAC SMS sendsnotification ofcode opening
to allService Providers
via LSMS 3
First TN Ported in NPA-NXX
NPAC SMS receivessubscription Create
request for first TN inNPA-NXX
1
NPAC SMS sendsnotification of first TN
ported to allService Providers
via SOAand LSMS 2
figure 9