external service provider
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• External Service Provider
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Recruitment Recruitment approaches
1 An in-house personnel or human resources function may in some case
still conduct all stages of the recruitment process. In the smallest
organisations recruitment may be left to individual managers. More frequently whilst managing the overall recruitment exercise and the decision-making at the
final stages of the selection process external service providers may
undertake the more specialized aspects of the recruitment process.
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Information and communications technology - Global Costs of IT
1 The average IT budget has the following breakdown: 31% –
personnel costs (internal) 29% – software costs (external/purchasing
category) 26% – hardware costs (external/purchasing category) 14% –
costs of external service providers (external/services)
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Institute of Internal Auditors - Mandatory Guidance: the Definition of Internal Auditing, the Code of ethics and the Standards
1 1200 – Proficiency and Due Professional Care 2070 - External
Service Provider and Organizational Responsibility for Internal Auditing
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Service-level agreement - Overview
1 This internal benchmarking can also be used to market test and provide a
value comparison between an in-house department and an external
service provider.
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Outsourcing - Co-sourcing
1 Co-sourcing is a business practice where a service is performed by staff from
inside an organization and also by an external service provider. It can be a service performed in concert with a
client's existing internal audit department. The scope of work may focus on one or more aspects of the
internal audit function. Co-sourcing can serve to minimize sourcing risks,
increase transparency, clarity and lend toward better control over the processes
outsourced.https://store.theartofservice.com/the-external-service-provider-toolkit.html
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Outsourcing - Identity management co-sourcing
1 The balance of this responsibility can vary depending on the service levels
required, and span from an all on-premise deployment, where the
identity service is built, hosted and operated within the organization’s IT
infrastructure and managed on-premise by the external service
provider
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Offshoring Research Network
1 Offshoring, according to the ORN, refers to the process of Procurement|sourcing
business functions or processes supporting home-based or global operations from a foreign country,
either through wholly owned organizational units (captive
offshoring/shared services) or external service providers (offshore outsourcing)
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Recruitment process outsourcing
1 'Recruitment Process Outsourcing' is a form of business process
outsourcing (BPO) where an employer outsources or transfers all or part of its recruitment activities to
an external service provider.
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Recruitment process outsourcing
1 The RPO Alliance, a group of the Human Resources Outsourcing Association (HROA), approved this definition in
February 2009: Recruitment Process Outsourcing (RPO) is a form of business
process outsourcing (BPO) where an employer transfers all or part of its
recruitment processes to an external service provider
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Co-sourcing
1 'Co-sourcing' is a business practice where a service is performed by staff
from inside an organization and also by an external service provider. It can be a
service performed in concert with a customer|client's existing internal audit
department. The scope of work may focus on one or more aspects of the
internal audit function. Co-sourcing can serve to minimize sourcing risks,
increase transparency, clarity and lend toward better control over the processes
outsourced.https://store.theartofservice.com/the-external-service-provider-toolkit.html
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Business Service Management
1 BSM is distinctive in ensuring that business and customer objectives
provide an input which is considered when defining the IT Service
Management approach and the business services to be offered by
the IT Service Provider (whether an internal IT department or an external
service provider).
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Service provider
1 Type III SPs provide IT services to external customers and subsequently can be referred to as external service providers (ESPs) which range from a full IT organization/service outsource
via managed services or MSPs (managed service providers) to
limited product feature delivery via ASPs (application service providers).
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Service-level agreement - Overview
1 This internal benchmarking can also be used to market test and provide a
value comparison between an in-house department and an external
service provider.
https://store.theartofservice.com/the-external-service-provider-toolkit.html
![Page 15: External Service Provider](https://reader036.vdocuments.site/reader036/viewer/2022081514/5697bfae1a28abf838c9caf0/html5/thumbnails/15.jpg)
Deutsche Bank - Spying scandal
1 The Bank has initiated steps to strengthen controls for the
mandating of external service providers by its Corporate Security
Department and their activities.
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Relocation services - Internal delivery costs and outsourced supplier service fees
1 Hiring an external service provider is sometimes generalised as an all-or-
none proposition, connoting a process is conducted solely outside of the client organisation. Yet most
outsourcing arrangements are actually a mix of internal handling
and outsourcing activities.
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Recruiter - Approaches
1 * In-house or human resources personnel may in some case still
conduct all stages of the recruitment process. In smaller organizations,
recruitment may be done by individual managers or recruiters. More frequently, whilst managing the overall recruitment exercise and the decision-making at the
final stages of the selection process, external service providers may
undertake the more specialized aspects of the recruitment process.
https://store.theartofservice.com/the-external-service-provider-toolkit.html
![Page 18: External Service Provider](https://reader036.vdocuments.site/reader036/viewer/2022081514/5697bfae1a28abf838c9caf0/html5/thumbnails/18.jpg)
Bank of Nova Scotia - Portfolio evolution
1 Throughout the 20th century, the bank grew not only in size, but also in breadth of products and services.
Progress was conditioned by changing consumer needs, legal
changes, or acquisitions of external service providers. A short list follows:
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International Association for Near-Death Studies - History
1 In the period from 1992-2008 IANDS-offices were administered by external service
providers.
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Relocation service - Internal delivery costs and outsourced supplier service fees
1 Hiring an external service provider is sometimes generalized as an all-or-
none proposition, connoting a process is conducted solely outside of the client organization. Yet most
outsourcing arrangements are actually a mix of internal handling
and outsourcing activities.
https://store.theartofservice.com/the-external-service-provider-toolkit.html
![Page 21: External Service Provider](https://reader036.vdocuments.site/reader036/viewer/2022081514/5697bfae1a28abf838c9caf0/html5/thumbnails/21.jpg)
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