mir sadik faisal feb12
TRANSCRIPT
Manager, Business Development, M-commerce
Mir Sadik Faisal
House-43/A (N-3), Road #09 Mob: +8801610006787
Dhaka Cantonment, Dhaka-1206 Email: [email protected]
I have gathered more than 7 years of experience in various functions of telecom, mostly in m-commerce and credit operations. Worked in grameenphone limited and currently serving in airtel Bangladesh limited. I have developed solid organizational, communication and time management skills. Adept at bridging process gaps to complete business interest. Currently working as Manager, Business development, m-commerce; seeking a senior management level position.
Objective
Mir Sadik Faisal+8801610006787
Key Strength
Strategy Formulation
Project Coordination
Budgeting and Cost Control
Process Development
Risk Management
Business Development
Project Planning and Execution
Customer Service
Process Analysis
Japanese Kanji symbol of strength
Mir Sadik Faisal+8801610006787
Professional profileAirtel Bangladesh Limited Manager, Business Development, M-commerceOctober 2011 – till date
The role concentrates on designing and planning the m-commerce way forward for airtel Bangladesh. Have to be dynamic in selecting right partners, design suitable product keeping the regulatory guideline in mind. This role directly impacts the bottom-line and brand of the company by providing the best technological output to the customers, creating a new stream of revenue for the company.
Mir Sadik Faisal+8801610006787
Professional profile… continuesAirtel Bangladesh Limited Manager, Business Development, M-commerceOctober 2011 – till date
1. Successfully lead the m-commerce project team for airtel Bangladesh
2. Prepared and got passed the business plan for airtel money
3. Selection of suitable partner for launching m-commerce in airtel Bangladesh
4. Worked with selected partners in developing mutual process for m-commerce
5. Arranged related BTRC approval6. Designed the m-commerce brand for airtel Bangladesh7. Designed the promotional campaigns for m-commerce
in airtel Bangladesh8. Point of sale selection and rollout with the
coordination of sales and distribution
Key Achievements
Mir Sadik Faisal+8801610006787
Professional profile… continuesAirtel Bangladesh Limited Manager, Credit Risk and Billing, Customer ServiceApril 2008 – September 2011
The job mainly concentrates on improving portfolio profitability by identifying opportunities for improving revenue, reduce costs and losses. This is done through portfolio management analytics and technology to optimize credit, acquisition and billing risks in the portfolio. This role also impacts the bottom-line and brand of the company by minimizing bad debt losses, enhances revenue and by providing uninterrupted services and ensuring on time and accurate billing to customers.
Mir Sadik Faisal+8801610006787
Professional profile… continues
1. Designed and implemented airtel credit policy for the postpaid base
2. Designed and implemented postpaid customer segmentation and ensured different treatment for different segment
3. Outsourced bill printing to a third party, by which airtel managed to save 20% of total billing cost.
4. Managed to reduce customer barring (from 52% to 21%) with various proactive initiatives
Key Achievements
Airtel Bangladesh Limited Manager, Credit Risk and Billing, Customer ServiceApril 2008 – September 2011
Mir Sadik Faisal+8801610006787
Professional profile… continuesgrameenphone limited Deputy Manager, Credit Management, Finance DivisionJune 2004 - April 2008
Main job responsibility was to look after the banking part that is concerned with post paid bill collection and reconciliation, promote auto debit to customers, reduce time gap between customer payment to posting in the system. This role had direct impact on customer satisfaction and company revenue.
Mir Sadik Faisal+8801610006787
Professional profile… continues
1. Implemented real time postpaid collection process through multiple Bank. Such as Southeast, The City, One Bank, Bank Asia, Prime Bank, The Trust Bank etc
2. Implementation and promotion of auto debit process.
3. Ensure monthly reconciliation of collection through bank.
4. Successfully handled first grameenphone center (GPC Uttara) as deputy center manager.
Key Achievements
grameenphone limited Deputy Manager, Credit Management, Finance DivisionJune 2004 - April 2008
Mir Sadik Faisal+8801610006787
Educational History
CGPA – 3.45Final exam held on December 2003Department of Accounting and Information SystemsUniversity of Dhaka
MBA (Major in Accounting)-2003
CGPA – 3.86Final exam held on November 2002Department of Accounting and Information SystemsUniversity of Dhaka
BBA (Major in Accounting) - 2001
Mir Sadik Faisal+8801610006787
Personal information
Father: Mir Abdul WadudMother: Ramisa Begum
Date of Birth: 1st January 1980Nationality: BangladeshiMarital Status: Married
Religion: Islam
Mir Sadik Faisal+8801610006787