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Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor -USAID Global Health, ICT/Knowledge Management [email protected] http://www.usaid.gov/our_work/global_health/ United States Agency for International Development 1300 Pennsylvania Avenue, NW 3.6.35 Washington, DC 20523-3600 Tel. (202) 712-1292 Fax: (202) 216-3485 Cell: 619-507-8311 "We are today where we planned to be yesterday." 05 Oct 2007

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Page 1: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

Mini University Presents

A Basic Operational Framework for eHealth and Telemedicine:

How to Get Started

Stephen SettimiSr. Fellow & Technical Advisor -USAID Global Health,

ICT/Knowledge [email protected]

http://www.usaid.gov/our_work/global_health/United States Agency for International Development

1300 Pennsylvania Avenue, NW 3.6.35Washington, DC 20523-3600

Tel.  (202) 712-1292  Fax: (202) 216-3485Cell: 619-507-8311

"We are today where we planned to be yesterday."

05 Oct 2007

Page 2: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor
Page 3: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Vocabulary for Discussion

• eHealth• Telemedicine• ICT (Information & Communication Technology)• Informatics• Databases• Resources• Stakeholders• Intellectual Capital• Capacity Building• Public Goods• Frameworks

Page 4: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

Getting the Right Framework to Fit Right

Page 5: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Country Focus

How do we put into place a Framework within the context of Country Z?

Page 6: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Steps to Developing a Framework…

STEP #1 Identify opportunity inroads

STEP #2 Determine Probability of Success Identify the StakeholdersDetermine interest level of stakeholders

STEP #3 Assess the resource base

STEP #4 Develop tactics and strategy for success

Page 7: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Identify Opportunity Inroads-or the Working Ecology

• Resource challenged environments– Low Doctor to Client ratio (e.g., 1: 1555 Pakistan)– High Rural Populations Levels (50% to 75%)– Low educational Level– Lack of Infrastructure

• Policy Supportive• Civil Society Supportive• Population Supportive• Private Sector Support

Page 8: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Determine Probability of Success > Identify Stakeholders

> Assess the strength of the working relationship

ARBEF

CAMERWA

CHK

CNJ

CNLS

CPLS

FHI

GTZ

HIS -SISIntraHe

althMIGEPROF

MINALOC

MINEDUC

UNFPA

USAID

WHO

FP Priority Closest Entities

Wider gap = Under Utilization:HIS-SIS = high importanceHIS-SIS = low closeness

Narrower gap = High reliance factor:USAID = high importanceUSAID = high closeness

Assess likelihood of success by using Social Network Mapping for any given initiative: e.g., an eHealth Telemedicine program.

Page 9: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Update:Status Report

STEP #1 Identify opportunity inroads STEP #2 Determine Probability of Success

Identify the StakeholdersDetermine interest level of stakeholders

STEP #3 Assess the resource base

STEP #4 Develop strategy and tactics for success

Stop

Page 10: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

4 Requisite Resources

Material

Capital

Human

Informational

Page 11: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Remember these 4 Requisite ResourcesRemember Resources are interdependent

4 Requisite Resources

Material

Capital

Human

Informational

Material

Human Capital

Information

Page 12: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Information Resources

• Evidence that supports eHealth and Telemedicine programs

• Data that can drive processes• Social Networks• Other informational resources?

Resource challenged environmentsLow Doctor to Client ratio (e.g., 1: 1555 Pakistan)High Rural Populations Levels (50% to 75%)Low educational LevelLack of InfrastructureCOUPLED WITH….•High infant mortality •High maternal mortality •Low vaccination rates•Malnutrition•Frequent or extreme Epidemiological events

What processes can we drive with these data? Mother’s DOB and Natal Status Child’s DOB Location of Client (Patient) to nearest servicesWhat are Social Networks? Why are they informational

resources?

Page 13: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Challenges toAcquiring Information Resource

Page 14: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Human Capital Resource

ARBEF

CAMERWA

CHK

CNJ

CNLS

CPLS

FHI

GTZ

HIS -SISIntraHe

althMIGEPROF

MINALOC

MINEDUC

UNFPA

USAID

WHOKey Stakeholders

MIGEPROF CAMERWAARBEFHSIMINALOCMOHMINEDUC

* A hypothetical listing

Page 15: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Challenges toAcquiring Human Capital

• Educational attainment level• Money for salaries• “Brain Drain” (attrition / retention)• Competing industries• Other?

Page 16: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Update:Status Report

STEP #1 Identify opportunity inroads STEP #2 Determine Probability of Success

Identify the StakeholdersDetermine strength of relationship

STEP #3 Assess the resource baseInformationHumanCapitalMaterial

STEP #4 Develop tactics and strategy for success

Stop

Page 17: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Capital Resource$

• Is Public Health a “Public Good”?• Who’s the public?• Does the public pay for this good?• Will those who pay for the good get value for the

good?• What if you can’t pay for the good?• What sources of finance are available to pay for

public goods?

Page 18: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Material Resources

What physical resources would be required to implement eHealth or telemedicine programs?

a facility (building or virtual) computer telephones (land-lines or cell phones) electricity other devices

Page 19: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Update:Status Report

Stop

STEP #1 Identify opportunity inroads STEP #2 Determine Probability of Success

Identify the StakeholdersDetermine strength of relationship

STEP #3 Assess the resource baseInformationHumanCapitalMaterial

STEP #4 Develop tactics and strategy for success

Page 20: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

One Tactic: Create a Task Force from Stakeholders (both Current and Desired)

TASK FORCE

ARBEF

CAMERWAC

HK

CNJ CNLSCPLS

FHI

GTZ

HIS -SIS

IntraHealth

MIGEPROF

MINALOC

MINEDUC

UNFPA

USAID

WHO

Page 21: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Tactic: Create a Task Force from Stakeholders (Current and Desired)

Task Force

ARBEF

CAMERWAC

HK

CNJ CNLSCPLS

FHI

GTZ

HIS -SIS

IntraHealth

MIGEPROF

MINALOC

MINEDUC

UNFPA

USAID

WHO

Page 22: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Tactic: Create a Task Force from Stakeholders (Current and Desired)

TASK FORCE

ARBEF

CAMERWAC

HK

CNJ CNLSCPLS

FHI

GTZ

HIS -SIS

IntraHealth

MIGEPROF

MINALOC

MINEDUC

UNFPA

USAID

WHO

Page 23: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Tactic: Create a Task Force from Stakeholders (Current and Desired)

TASK FORCE

ARBEF

CAMERWAC

HK

CNJ CNLSCPLS

FHI

GTZ

HIS -SIS

IntraHealth

MIGEPROF

MINALOC

MINEDUC

UNFPA

USAID

WHO

Page 24: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Task Force Models

POLICY-MAKERS

CLINIC OR

HOSPITAL

DR or NURSE

PATIENT or

CLIENT

POLICY-MAKERS

CLINIC OR HOSPITAL

DR or NURSE

PATIENT or CLIENT

POLICY-MAKERS

CLINIC OR HOSPITAL

DR or NURSE

PATIENT or CLIENTPOLIC

Y-MAKE

RS

CLINIC OR

HOSPITAL

DR or NURSE

PATIENT or CLIEN

T

Page 25: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

STEP #1 Identify opportunity inroads STEP #2 Determine Probability of Success

Identify the StakeholdersDetermine strength of relationship

STEP #3 Assess the resource baseInformationHumanCapitalMaterial

STEP #4 Develop tactics for success

SUMMARY Steps toward an eHealth Telemedicine Framework

Develop a tactics and strategy for success

Page 26: Mini University Presents A Basic Operational Framework for eHealth and Telemedicine: How to Get Started Stephen Settimi Sr. Fellow & Technical Advisor

A Basic Operational Framework for eHealth and Telemedicine: How to Get Started

Stephen SettimiSr. Fellow & Technical Advisor -USAID Global Health,

ICT/Knowledge [email protected]

http://www.usaid.gov/our_work/global_health/United States Agency for International Development

1300 Pennsylvania Avenue, NW 3.6.35Washington, DC 20523-3600

Tel.  (202) 712-1292  Fax: (202) 216-3485Cell: 619-507-8311

"We are today where we planned to be yesterday."