migrating to new technology part 2 selecting new technology
TRANSCRIPT
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MIGRATING TO NEW TECHNOLOGY
Part 2SELECTING NEW
TECHNOLOGY
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There is so much technology availableChoose by evaluating the options and determining what is most relevant for your needs. THEN select the BEST specific products and services for you
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TRENDS and DIRECTIONS
More powerful computersFasterGreater processing speedGreater storage capacityCheaper
Communications – global society
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SOURCES of INFORMATION
How can you keep informed?
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CONSULTANTS
The experts in ITResearch available and new solutions
Research companies
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SUPPLIERS
New Product showsBill Gates, MicrosoftAppleAdobeIBMDigital
Mailing lists
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CONTACTS
Other peopleColleagues, past and presentPeople you studied withPeople you’ve met at
Suppliers presentationsUser group meetingsProfessional organisations – ACS
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Network People
Provided confidentiality and competitive advantage are not compromised, people are usually happy to share information and experiences – you get to share too
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PUBLICATIONS
Get information on the latest developments and future trends from
IT specific publications Generic publications with IT articlesInternet searching most companies have websites
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TRADE SHOWS
Exhibitors at IT trade shows are suppliers showing their latest products and services.By attending a trade show, you can find out which of the latest developments might be useful to you in your IT strategy
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EVALUATING NEW TECHNOLOGY
There are always new IT products But is it good for your organisation? Does it fit in with the strategic plan?
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IT BUSINESS STRATEGY
Business Strategy Information Technology
Develop closer relationships with customers
Implement a customer information system
Make better management decisions
Implement a decision support system
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NEW PRODUCT CONSIDERATION
IT action General ledger system
Customer knowledge base
Decision support system A
Decision support system B
WP Voice Recognition system
Implement a customer info system
x x
Implement a decision support system
x x
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Evaluation shows that ….
customer knowledge databasedecision support system A and decision support system B are consistent with the IT strategic plan and worth further consideration
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SELECTING NEW TECHNOLOGY
new products and services identified they fit the IT plan select the right ones for your
organisation
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FUNCTIONALITY
what does it do?how well does it do it? Comparisons
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COMPARE PRODUCTS
Functionality Product A
Product B
Reports by age groups Reports by geographical areas
Reports on spending patterns
Reports on product preferences
Reports by income categories
x
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NET BENEFITS
benefits less costs
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BENEFITS
tangible benefits $$$$ staff reductionsstorage savings
intangible benefits positive changes improved customer servicebetter decision making
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COSTS
Tangible costs softwarehardwarelabour to implement technology
Intangible costs decreased staff moralelower productivity
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SECURITY
user log-in codes and passwordsselective accessdata encryptionpassword-protected screensavers
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GROWTH
can the new technology keep up with your company’s expected growth?for example, if you expect to increase customers by 10% each yearincrease sales orders by 15% each year
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DELIVERY TIME
Is the time frame achievable?For example:
Strategic plan calls for one-year implementation, but two years to complete
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SOFTWARE and HARDWARE
does the new technology fit with existing infrastructure?
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SUPPORT
TrainingDocumentationhelp desk supporttime frames – if computer breaks down, expected maintenance time?
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RISK
What is the chance of success? What level of risk are you willing to accept?HIGH RISK – greater chance of problems, more possibility of failureFailure may be high if its new and untriedRewards may be high if you have gained a business advantage over others
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SELECTING the TECHNOLOGYComparison of similar products
Criteria Product A Product B
Functionality Satisfies all requirements Satisfies all requirements except providing details of customer’s income
Net benefits Expected to save $50,000 per year
Expected to save $45,000 per year
Security Adequate Adequate
Growth Will satisfy expected growth for the next 5 years
Will satisfy expected growth for the next 5 years
Software & hardware environment
Needs an upgrade of hardware
Runs on existing hardware
Support Training, documentation and help desk support provided
Training, documentation and help desk support provided
Risk New product from an established company - medium
Existing product used by several well known users - low
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MEASUREMENT CRITERIA
After implementation – compare your business goal and planned action to see if the new technology has achieved success
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Business Goal Planned action
Reduce costs by $10,000 a year
Automate a labour-intensive function
Increase efficiency by increasing production by 10% with current staffing levels
Implement a more efficient production control system
• Have costs been reduced by $10,000 per year ?• Has production increased by 10% ?
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Activity 7.5Think of an IT related goal for the second and third business goals in table that could be used to measure the effectiveness of the new technology
Business Goal Planned Action
Increase quality by reducing the number of defects by 10%
Increase the number of inspections of products during production
Increase customer service by developing a special relationship[ with profitable clients
Identify profitable clients and their requirements
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SUMMARY – IT
IT will continue to change rapidlyMore computer power at a lower priceCommunications an integral part of ITNew applications of technology will be developed
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SUMMARY - professionals
IT professionals need to keep up with developmentsInformation sources are
ConsultantsSuppliersContactspublications,trade showsthe internet
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SUMMARY- relevance
Examine organisation’s IT strategic planWorth considering IF it fits with the direction of the planIf its relevant, select products and services according to cirteria relevant to organisation
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SUMMARY – evaluation
measure success against the strategic business plan
The End