migrating to a new itsm solution - common pitfalls and tips for success
TRANSCRIPT
Axios Systems Webinar
Blog.axiossystems.com
@Axios_Systems
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Karen FerrisDirector, Macanta Consulting
Barry CrosbyBusiness Solutions Consultant, Axios
Clive KeylardApplication Support Leader & Service Delivery Manager, University of Canterbury
“Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success”
Axios | 1
#ITSMmigration
April 18, 2023
Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success”
Karen Ferris
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1Axios |
ITSM Solution Replacement
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Drivers for Change
Maintenance Costs Admin Overhead
Inflexibility Sun Setting
Old Technology Over Customization
Poor Support Version Lock
ITSM Migration
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• Stakeholders• Requirements• Budget• Selection• On Premise or SaaS
Planning
ITSM Migration
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• Organizational Change• Process Improvement• Data Transfer• Training
Preparing
To see the rest of this slidedeck and view the on demand recording of the webinar, visit forms.axiossystems.com/itsm-migration
Blog.axiossystems.com
@Axios_Systems
Axios on LinkedIn
Karen FerrisDirector, Macanta Consulting
Barry CrosbyBusiness Solutions Consultant, Axios
Clive KeylardApplication Support Leader & Service Delivery Manager, University of Canterbury
“Migrating to a New ITSM Solution – Common Pitfalls and Tips for Success”
Axios | 7
#ITSMmigration
Axios Systems Webinar
George Spalding
Executive Vice PresidentPink Elephant
NEXT MONTH’S WEBINAR TOPIC… “ITSM ROI”
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Joe BeighleyBusiness Solutions Consultant
Axios Systems
REGISTER NOW AT: j.mp/ZbCfRq
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