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Mid Surrey Valuing People Group Mid Surrey Local Valuing People Group - June 2017 Minutes Page 1 Minutes of our 28 June 2017 Meeting We met at: The Grange, Rectory Lane, Great Bookham, Leatherhead, KT23 4DZ. 10:30am to 12:30pm. The Meeting was Chaired by Sally Dubery.

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Page 1: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Valuing

People Group

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 1

Minutes of our 28 June 2017 Meeting

We met at:

The Grange, Rectory Lane,

Great Bookham, Leatherhead,

KT23 4DZ.

10:30am to 12:30pm.

The Meeting was Chaired by

Sally Dubery.

Page 2: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

What we talked

about today

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 2

Minutes of our last Meeting

Updates from members

Trading Standards

Employability

Advocacy

Page 3: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Who came to our

meeting

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 3

Anthony The Grange (Service User)

Nicole Blackman Surrey County Council

Yasmin Broome Surrey Coalition

Colin Brown Surrey Trading Standards

Sally Dubery Voluntary Action Mid Surrey

Soulla Florides Family Carer

Gemma Hare Surrey and Borders Partnership

Llinos John Elmbridge Community Link

James The Grange

Joanne The Grange (Service User)

Sarah Linington Surrey County Council

Mel The Grange

Tracey Morris Surrey County Council

Pauline Neary SILC

John Newman The Grange

Catherine Sheard The Grange

Doug Strachan Surrey County Council

Luke Tye Service User

Vicky The Grange

Rachael Walker EmployAbility

Wendy Ward SDPP

Abbie Williams The Grange (Service User)

John Woodroffe Surrey County Council

Apologies Received from:

Fiona Brandford Sight For Surrey

Marion Price Family Carer

Page 4: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Minutes of our

last meeting

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 4

Wednesday 26 April 2017

The Minutes from the last meeting on 26

April 2017 were agreed as being correct.

Trading Standards

Presentation from Colin Brown

The Friends Against Scams Scheme is a national

initiative to raise awareness about scams. If you

would like to get involved, please contact Trading

Standards.

We know that scams are very common but the true

extent is not known.

Page 5: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 5

Presentation from Colin Brown

Trading Standards

Page 6: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 6

Presentation from Colin Brown

Trading Standards

Page 7: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 7

Presentation from Colin Brown

Trading Standards

Page 8: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 8

Presentation from Colin Brown

Trading Standards

Page 9: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 9

Presentation from Colin Brown

Trading Standards

To find out more information about Friends Against Scams

please visit:

www.friendsagainstscams.org.uk

Page 10: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10

Presentation from Colin Brown

Trading Standards

Questions

Q: If you are ordering a product online, do

companies have a right to ask for your Date

Of Birth?

A: Yes. It is ok to answer this question as

long as you feel they are trustworthy. Also

many companies will promise to not pass

your details on.

Q: How do you get Call Guardian?

A) Most telephone companies offer a Call

Guardian service which manages incoming

calls and minimises the risk of nuisance

calls.

Q) What should you do if you don’t

recognise the number calling you?

A) If you have caller display, then you can

google the number and see if it has been

reported as belonging to a company who

are known to make nuisance phone calls. If

this is the case, you can block the number.

Page 11: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 11

Presentation from Rachael Walker

EmployAbility

What we do:

• Identifies aspirations and skills and

advises on career planning (vocational

profile).

• Together look for opportunities to gain

skills for work in vocational projects,

work experience and voluntary options

(skills building and assessment).

• Supports customers during all parts of

the journey towards work and job

seeking, from creating a CV and

completing applications to interview

skills, travel training and work trials (job

seeking).

• Supports customers in the workplace to

learn the job roles with fading support

(job coaching).

• Ongoing support to both employee and

employer to ensure successful outcomes

for both (job matching and carving).

• KIT (Keep in Touch List) once in settled

work or volunteering to ensure

placements continue and are reviewed

(sustainability).

Page 12: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 12

Presentation from Rachael Walker

EmployAbility

• Work with 500 people supported in jobs

and 400 active job seekers.

• Partner with over 13 schools and

colleges for work experience.

• Supported internships.

• Apprenticeships, trainees.

• Customer to colleague.

Supported Employment

• Place, train and maintain.

• Zero rejection.

• Matching, job carving.

• Job coaching, step down support.

• On going support to employee and

employer.

Page 13: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 13

Presentation from Rachael Walker

EmployAbility

Working with Employers

• Disability confidence (replaced two ticks).

• Access to Work (not just about physical).

• Myths e.g. more time off sick.

• Diverse workforce.

Why it’s important

• Less than 1 in 5 people with a learning

disability work: 65% want to work.

• 46.3% of disabled people work compared to

76.2% of non-disabled people.

• New entrants to the labour market face a

prospect of unemployment that is between

double and four times the average,

depending on severity of their condition.

• Employment rates have been dropping for

adults with a learning disability.

Page 14: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 14

Presentation from Rachael Walker

EmployAbility

How do you refer?

• Eligible for Adult Social Care (ASC).

• If a person is not eligible, they can self fund.

• Contact Surrey Choices for a referral form via

the ISS team.

• EmployAbility will arrange an initial meeting to

discuss moving forward.

• You will be allocated to an Employment

Support Specialist.

Questions

Q) How much does the service cost?

A) If you are receiving Adult Social Care, the

service is free. However for anyone else wishing

to access the service, a new pricing structure is

currently being agreed.

Q) What are the outcomes of your work?

A) EmployAbility have to provide feedback to

Surrey County Council and the National Autistic

Society.

Page 15: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 15

Presentation from Wendy Ward

Advocacy Service

Advocacy in Surrey

• Is free, confidential and totally

independent.

• Is provided by experienced, qualified

professionals.

• Provides advocacy alongside our partner

organisation Matrix.

Single Pont of Access

• Tel: 0800 335 7330 (freephone)

• Text/SMS: 07561 392818

• Email: [email protected]

• Web: www.advocacyinsurrey.org.uk

• Trained, knowledgeable Advocacy Co-

ordinator. Monday to Friday 10am-4.30pm

with out of hours message facility

Advocacy is taking action to help people say

what they want, secure their rights, represent

their interests and obtain services they need.

Advocates work in partnership with the people

they support and take their side.

Advocacy promotes social inclusion and

equality.

Page 16: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 16

Presentation from Wendy Ward

Advocacy Service

Who we can support

• People who have mental health issues or

dementia.

• People who have care and support needs.

• People with a learning disability or autism.

• People who are carers, including young

carers.

• People who have a long term condition

like HIV or Parkinson's.

• People who are receiving substance

misuse treatment.

Care Act Advocacy

Under the Care Act 2014, there is statutory

duty to provide independent advocacy.

This means that if you have substantial difficulty

understanding information and you have no one

else that you feel is independent enough to

support you, you are entitled to an advocate.

Page 17: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 17

Presentation from Wendy Ward

Advocacy Service

Carers

A Carer can be eligible for support in their own

right if:

• They have needs because of caring

responsibilities and would like an

assessment.

• And it would be difficult for that Carer to be

involved in that process without support.

The social worker doing the assessment

must make sure they get offered an

advocate.

Appropriate Support

• Paid people cannot undertake this role.

• It is not enough to know the person well or

to love them deeply.

• The appropriate person must agree to

offer their support.

• Must be able to offer the support (the

family member/friend may have a disability

themselves).

• Must be appropriate – no suspicion of

conflict or abuse.

• Must be able to help the person put

forward their own views/wishes and

disregard personal feelings.

Page 18: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 18

Presentation from Wendy Ward

Advocacy Service

Safeguarding

Under the Care Act, the Local Authority has a

statutory duty to arrange, where appropriate for

an independent advocate to represent and

support the adult who:

• Has needs for care and support.

• Is experiencing, or is at risk of abuse or

neglect.

• As a result of their care and support needs

is unable to protect themselves from either

the experience or risk of abuse or neglect.

Advocacy Role in Safeguarding

The advocate can assist the person to:

• Decide what outcomes/changes they

want.

• Understand behaviours and actions and

their impact.

• Access help and support to avoid

recurrence and recover.

Page 19: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 19

Presentation from Wendy Ward

Advocacy Service

Independent Mental Health Advocacy (IMHA)

Under the Mental Health Act 2007, ‘qualifying

patients’ have a statutory right to access an

IMHA.

Qualifying Patients are defined as:

• Those detained under Section

2,3,37,47,48,49.

• Those people subject to Section 7

Guardianship or Section 17A Community

Treatment Orders (CTO).

• An informal patient being considered for

section 57 treatment (psychosurgery).

• An informal patient aged under 18 and

being considered for section 58a treatment

(ECT).

Accessing the IMHA service

• Qualifying patients should be informed of

their right to an IMHA, and a referral.

facilitated by professionals involved in their

care.

• Responsible Clinicians, Approved Mental

Health Professional (AMHP) or Nearest

Relatives can refer qualifying patients to the

service.

• People can refer themselves.

Page 20: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 20

Presentation from Wendy Ward

Advocacy Service

Preventative Advocacy

In addition, there will some provision of

discretionary advocacy for people who meet the

following criteria:

People at risk, who require preventive support

and:

• Accessing secondary mental health services.

• Receiving substance misuse support.

• Living with HIV.

• Have care and support needs with difficulty

understanding and no other person around to

support.

Housing

Welfare/ Benefits

Safeguarding

Finance/

Debt

EmploymentHealth/ Medical

treatment issues

Non statutory service | Issue based | Preventative

Short term (less than 3 months) | Outcome focused

Page 21: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Group members told us their news

Updates from

members

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 21

Elmbridge Community

Link

Llinos John has taken on a new part-time member of staff

and is still looking for more activities.

Pauline Neary encouraged people to make use

of the Hubs.

Surrey Independent Living

Council

Page 22: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Any Other

Business

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 22

Farewell

Doug Strachan said that he will be leaving

Surrey County Council in August and so this will

be his last meeting. Sally Dubery thanked him

on behalf of all the Mid-Surrey Valuing People

Group members for all his hard work.

Page 23: Mid Surrey Valuing People Group · Mid Surrey Local Valuing People Group - June 2017 Minutes Page 10 Presentation from Colin Brown Trading Standards Questions Q: If you are ordering

Mid Surrey Local Valuing People Group - June 2017 Minutes Page 23

Date and venue of

our next meeting

Mid Surrey Local Valuing People Group

Our next meeting is on 25 October 2017 from 10.00am to 12pm.

We are meeting at:

The Grange, Rectory

Lane, Great Bookham,

Leatherhead, KT23 4DZ.

For more information about our group contact:

Sally Dubery:

Phone: 01372 722911

Email: [email protected]

Sarah Linington:

Phone: 01483 518880 / 0781 6077122

Email: [email protected]