metro board of directors administration agenda

Thomas C. Lambert

PRESIDENT & CEO

METRO BOARD OF DIRECTORS COMMITTEE MEMBERS Administration Agenda Lisa Castañeda, Chair METRO Board Room, 2nd Floor Christof Spieler May 17, 2017, 1:00 PM Don Elder

Page | 1 Friday, May 12, 2017 2:59 PM

BRIEFINGS 1. Monthly Human Resource Metrics

K. Kauffman

2. Monthly Marketing Update K. Koch

3. Monthly Media Report

J. Gray

4. Procurement Quarterly Reports FY2017 (Q2) M. Kyme

EXECUTIVE SESSION Pursuant to the Texas Government Code §551.071, §551.072, §551.074, and §551.076 the Board of Directors will consult with METRO’s attorneys regarding pending or potential litigation, legal matters in which the attorneys’ duties are governed by the State Bar of Texas Code of Conduct; deliberations pursuant to the Texas Open Meetings Act, to deliberate the purchase, lease, exchange or value of real property, personnel matters, security matters and devices, legal issues regarding contract negotiations that may result in potential litigation.

BOARD BRIEFING SUMMARY

SUBJECT: AGENDA ITEM #:

AGENDA DATE:

DEPARTMENT: PRESENTER:

SUMMARY:

Monthly Human Resource Metrics

Human Resources Karen Kauffman

2

Total Emps PSA Sal LOA Hourly LOA Sal Hires Hourly Hires

PSA Hires Salaried Terms

Hourly Terms

% Turn Over

3979 31 19 81 9 42 5 8 31 0.98%

Non Exempt Exempt

Operators Maintenance

FT Hr PT Hr PT Hr

Ret

FT Hr PT Hr Ret PSA

Hrly

PT Hr

Non-Ex

FT Salaried FT Salaried Total

Emps

1775 46 17 804 9 31 11 606 680 3979

3937

3954

3969

3982

3973 3972

3960

3944

3976

39673964 3962

3979

3910

3920

3930

3940

3950

3960

3970

3980

3990

Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17

HC

3

0

20

40

60

80

100

120

LOA

Hires

Turnover

Date LOA Hires Turnover

Apr-16 96 75 58

May-16 105 65 48

Jun-16 111 56 41

Jul-16 102 46 33

Aug-16 93 50 59

Sep-16 92 44 45

Oct-16 88 45 57

Nov-16 98 25 41

Dec-16 103 62 30

Jan-17 111 47 56

Feb-17 92 51 54

Mar-17 92 47 49

Apr-17 100 56 39

Staffing – April FY17

TOTAL HIRES External Internal TOTAL %

White 2 2 4 6%

Black 40 4 44 71%

Hispanic 5 5 10 16%

Asian 2 1 3 5%

Others/Undisclosed 1 0 1 2%

TOTAL 50 12 62

Gender

Female 22 6 28 45%

Male 27 7 34 55%

APPLICANT DATA April %

White 282 7.9%

Black 1935 54.2%

Hispanic 301 8.4%

Asian 239 6.7%

Others 816 22.8%

Total 3573

Gender

Female 1772 49.6%

Male 1638 45.8%

Not Specified 163 4.6%

8%

54%8%

7%

23%

Applicant Demographics April 2017

White

Black

Hispanic

Asian

Others

Gender

49.6%

Female

45.8% Male

4.6% Not

Specified

010203040

2

40

5 2 12 4 51 0

Total Internal & External HiresApril 2017

ExternalInternal

5

Event Date

Galena Park High School “Getting Down To Business” Career Day

Wednesday, April 12, 2017

Texas Southern University Discover METRO DAY at TSU

Wednesday, April 19, 2017

University of Houston Downtown Career Fair Thursday, April 20, 2017

Transition Hiring Event: “Creating Pathways to Employment for Young Adults with Disabilities”, sponsored by Workforce Solutions

Thursday, April 20, 2017

Lakewood Church “Make it Right!” Saturday April 22, 2017

HISD “When I Grow Up” Career Expo, (Career Day event); Hattie Mae White Educational Support Center

Saturday April 22, 2017

6

Planting the seed at the HISD “When I Grow Up” career day event on Saturday April 22, 2017

7

Make it Right!Job Fair

Saturday, April 22, 2017



AGENDA DATE:


SUMMARY:

Marketing Update

Marketing Sydney Scardino

Marketing will provide its standard monthly update to the Committee.

Marketing Update

May 2017

SafetyCampaign

impressions:

5.2 Million

• In stadium• Television• Online• Social Media• METRORail• METRO Bus

RidershipDynamo

Campaign

impressions:

6.9 Million

• In stadium• Radio• Television• METRORail• METRO Bus

Rodeo

Campaign

impressions:

13 Million

• In stadium video• Radio• METRORail

Ridership

Astros

Campaign

impressions:

52 Million

• In stadium video• Radio• Television

Ridership

This is My METRO

Campaign

impressions:

97 Million

• Radio• Television• Social media• Online

Ridership

Total impressionsCampaign

impressions

March - July:

174 Million

• Radio• Television• Social media• Online• METRORail• METRO Bus

174,000,000 impressions$3,861,668 cost

At a cost of 2¢ per impression

174,000,000 impressions3,507,806 population

49times

METRO messaging will reach individuals15 and up living in Harris County

Cost Per Impression

Next MonthMETRO’s Summer of Fun

UH & TSU football promotions

Communications Tracking

Survey and other data points



AGENDA DATE:


SUMMARY:

Monthly Media Report

Press Office Jerome Gray

VIDEO“THE JUGGLER”

Media ReportAdministration Committee | April 2017

TV, RADIO, PRINT & BLOGS

61

Total Hits

22

Publications

3

4

TOP STORIES

Video of a man assaulting a METRORail patron

Assault Video Released

7 Hits

Reporters suggest fans and event patrons use METRO

METRORail to Games

6 Hits

Disabled people face obstacles due to infrastructure problems

Accessibility Issues Identified

5 Hits

5

NOTABLE HEADLINES

Close Calls Commuter Services Houston Trailblazers

METRORail close call videos shared with the public to help emphasize

need for safety awareness.

METRO commuter services detailed as downtown developers discuss transportation options for workers.

MPD Police Chief Vera Bumpers profiled for career in law

enforcement.

6

METRO CONNECTIONS

Feature videos,

employee and rider

stories

Highlight agency

initiatives

External newsletter

10,639 subscribers1

2

3

7

TRANSTAR

• 100% response rate, 5-min response time on Facebook

• 48% online audience increase

• 6.5K service alerts• 12K tweets• 7K posts

Accomplishments

8

SOCIAL MEDIA

301K

31.3K 587 Posts

884 Tweets

Combined Accounts – Houston METRO & Alerts

GOAL

People Reached

Impressions

Share METRO

safety initiatives

& messages

9

Near miss example of reckless

behavior by a cyclist.

Rail Safety

1

Tutorial on how to report

suspicious activity with the MPD

Connect app.

METRO How-To

2

This is a behind-the-scene stream of

Houston TranStar.

Houston

TranStar3

Local organization tours historic

buildings using METRORail.

Take the Train

Thursday4

METRO VIDEOS

48.1K

VIDEO VIEWSFacebook &

YouTube

SHOWCASING METRO STORIES

#RepMyRoute

Reisdorfs Ride the 65 Bissonnet

10

Montessori Kids Tour

METRO

Bus Operator Showcases Talents

Social Media Team Turns

One

5

7 8

6 5

6

7

8

VIDEOMONTESSORI KIDS VISIT METRO

VIDEOREISDORFS TAKE THE 65 BISSONNET



AGENDA DATE:


SUMMARY:

Procurement Quarterly ReportsFY17 (Q2)

5/25/17

Procurement Michael Kyme - Chief Procurement Officer

Procurement Quarterly Report

IT Purchase Orders Q2:

1) Board Resolution 2016-92 (see attached)Purchase Orders Issued for Information Technology Off-The-Shelf Hardware and Software, Warranty and Services.Board of Directors Authorized: $3,253,250.00Purchase Orders Issued (Q2): $880,804.85Remaining Balance: $1,747,344.37

2) Board Resolution 2016-93 (see attached)Purchase Orders Issued for Information Technology Hardware and Software Licenses, Maintenance, Services, andSupport Agreements.Board of Directors Authorized: $5,925,516.00Purchase Orders Issued (Q2): $1,085,960.88Remaining Balance: $1,287,195.60

Sole Source Awards Q2:

Sole Source Report for Purchase Orders over $25KTotal Value of Purchase Orders Issued: $120,354

IT Resolution Report Fiscal Year 2017

Resolution 2016-92

3,253,250.00$

Quarter 1 7217001242 1,302.39$ Dell Marketing LP hardware - Dell Latitude

7217001311 10,427.50$ Hewlett Packard Company hardware - HP Printers

7217002304 180,537.00$ Dell Marketing, LP hardware - Dell Computers

7217002733 41,997.00$ Dell Marketing, LP hardware - Dell Monitors

7217003534 390,836.89$ Presidio Holdings, Inc. hardware - VMax 250

Subtotal Q1 625,100.78$

Total Usage Res. 2016-92 625,100.78$ Remaining Balance 2016-92 2,628,149.22$

Quarter 2 7217003816 70,000.00$ Eastbanc Technologies, Inc. consult - Bluetooth (BLE) Integration Proejct7217004787 9,995.00$ SHI Government Solutions, Inc. Surface Pros (5); accessories7217004801 1,200.00$ Solid Border hardware - Palo Alto Web Filter7217004891 472,848.44$ Netsync Network Solutions hardware - Data Center Switches7217005157 19,590.00$ SHI Government Solutions, Inc. Surface Pros (10); accessories7217005488 44,385.00$ M & S Technologies, Inc. software - Endpoint7217005515 110,501.56$ Presidio hardware - Data Domain Prod & DR7217005518 149,769.85$ Mobius Partners hardware - Cisco Phone Refresh7217005693 2,515.00$ ZOHO Corp software - Security - ManageEngine ADManager Plus

Subtotal Q2 880,804.85$

Total Usage Res. 2016-92 880,804.85$ Remaining Balance 2016-92 1,747,344.37$

7217001242 1,302.39$ Dell Marketing LP hardware - Dell Latitude

7217002304 180,537.00$ Dell Marketing, LP hardware - Dell Computers

7217002733 41,997.00$ Dell Marketing, LP hardware - Dell Monitors

Subtotal 223,836.39$

7217004787 9,995.00$ SHI Government Solutions, Inc. Surface Pros (5); accessories7217005157 19,590.00$ SHI Government Solutions, Inc. Surface Pros (10); accessories

Subtotal 29,585.00$

Quarter 2 Summary (Subtotals by Vendor)


Q1

IT off-the-shelf hardware and software, warranty and services for FY2017

Q2

Page 1 of 1 IT Resolution Report FY 2017 - Quarter 2 (042017) by Pgaines-BOARD VERSION.xlsxPrinted: 07/21/16

5:25 PM


Resolution 2016-93

5,925,516.00$

Quarter 1 7217001341 2,075.00$ Iron Mountain Intellectual MR Maintenance Renewal - IVOMS - Escrow (Intellectual Property Management)7217001356 700.00$ Bottomline Technologies MR Maintenance Support - MICR Check Printers (2)7217001360 11,020.00$ Carahsoft Technology Corp MR Maintenance Renewal - GovDelivery7217001369 25,800.00$ ESRI MR Maintenance Renewal - ARCINFO/ARCVIEW (ESRI) FY147217001547 6,129.00$ Phonoscope Enterprises Group, LLCMR Service - Cable TV Service (Phonoscope)7217001571 10,283.00$ Avolution PTY MR Maintenance Renewal - Abacus-Enterprise Architecture SW (Avolution)7217001589 23,468.00$ Bentley Systems, Inc. MR Maintenance Renewal - Microstation Select (Bentley)7217001609 367,163.00$ Oracle America, Inc. MR Maintenance Renewal - Oracle Enterprise and Business Suite Agreement 7217001888 4,619.00$ Plixer MR Maintenance Renewal - Scrutinizer (Plixer)7217001904 16,216.00$ SAP MR maintenance renewal - SAP Single Sign On7217002045 11,173.00$ StellarRAD Systems, LLC MR Maintenance Renewal - StellarRAD7217002046 299,685.89$ Netsync Network Solutions MR Maintenance Renewal - VMWARE Enterprise 7217002047 9,975.00$ SHI Government Solutions, Inc. software - Shavlik Patch7217002105 9,529.00$ DLT Solutions, Inc. MR Maintenance Renewal - AutoCad Subscription7217002109 36,480.00$ Plixer MR Maintenance Renewal - Splunk7217002137 648.00$ SAP America, Inc. software - SAP Web IDE7217002154 24,000.00$ Microsoft Corporation - Azure accountMR maintenance renewal - MS Azure monthly (Randy)7217002191 6,444.00$ RS Means Co, LLC MR Maintenance Renewal - Costworks - RS Means Support7217002338 694,926.00$ Presidio Holdings, Inc. MR Maintenance Renewal - SmartNet Service for ALL Cisco Equipment7217002410 407,911.15$ SAP Public Services, Inc. MR Maintenance Renewal - SAP 7217002470 5,088.00$ Win Estimator, Inc. MR Maintenance Renewal - WinEstimator Software & Telephone Support (WINEST)7217002874 24,999.96$ TechOne Centre, LLC MR service - MAC Technical Support7217002934 736,245.00$ Trapeze Software Group, Inc. MR Maintenance Renewal - Trapeze Maintenance Support7217003055 21,823.00$ Presidio Holdings, Inc. MR Maintenance Renewal - Red Hat Enterprise Linux Server7217003161 138,755.49$ DAI Source MR Maintenance Renewal - TM1 (Cognos Budget Support)7217003311 155,335.00$ Solid Border MR Maintenance Support - Palo Alto -PA7050 Data Center Firewall 7217003500 300,000.00$ Presidio Holdings, Inc. MR Maintenance Renewal - VCE HW/SW Support7217003532 33,011.00$ SHI MR Maintenance Renewal - Arkeia Appliance 7217003533 10,209.00$ Solarwinds, Inc. MR Maintenance Renewal - SolarWinds Orion Application - (IT/ROC)7217003534 158,088.77$ Presidio Holdings, Inc. maintenance (new) - VMax 250PCARD 47.95$ NCH Swift Sound (Online) MR Maintenance Renewal - IVM Telephone Attendant ProPCARD 139.98$ Dnh Godaddy.Com MR maintenance renewal - GoDaddyPCARD 159.20$ Avngate Markzware.Com MR maintenance renewal - verisignPCARD 212.13$ UNKNOWN MR maintenance renewal - Dropbox

Subtotal Q1 3,552,359.52$

Total Usage Res. 2016-93 3,552,359.52$ Remaining Balance 2016-93 2,373,156.48$

Quarter 2 7217004261 2,999.00$ Madhan Kanagavel MR Maintenance Renewal - FileCloud7217004262 15,732.48$ Valero Inv MR Maintenance Renewal - Valero Live Chat7217004263 16,983.75$ Open Text MR Maintenance Renewal - Global 3607217004265 11,500.00$ SiteImprove, Inc. MR maintenance renewal - SiteImprove7217004266 3,654.00$ Enghouse Transportation LLC MR Maintenance Renewal - Enghouse licensing for CC7217004283 10,800.00$ Telcordia Tech MR Maintenance Renewal - Short Codes/Next Bus tExting7217004284 6,976.80$ NWN Corp MR Maintenance Renewal - LiquidWare Support (VDI roaming Profile SW)7217004508 1,634.00$ Transoft Solutions MR Maintenance Renewal - AutoTURN 7217004638 3,476.50$ Telerik MR Maintenance Renewal - Developer License Subscription (Telerik)7217004639 7,875.00$ NetMotion SW MR Maintenance Renewal - NetMotion7217004671 25,400.00$ Eastbanc Technologies, Inc. MR Maintenance Renewal - TransitIQ METRO TRIP App7217004728 13,440.00$ INIT MR Maintenance Renewal - INIT Mobile - ITCS - Additional Licenses7217004765 544,732.44$ INIT MR Maintenance Renewal - IVOMS - CAD/AVL & LRV/APC7217004799 9,807.00$ Dell Marketing, LP MR maintenance renewal - Innotas7217004890 46,189.34$ Kratos Public Saftey/Security MR Maintenance Renewal - ONSSI Enterprise Licenses-StayCurent7217004891 23,272.08$ Netsync Network Solutions maintenance - Data Center Switches7217004981 70,456.34$ Carahsoft Technology Corp MR Maintenance Renewal - Email & Digital Management (GovDelivery)7217005101 6,335.52$ Enghouse Transportation LLC MR Maintenance Renewal - next Bus Short codes (3 mos coverage)7217005347 152,375.01$ Presidio Holdings, Inc. MR Maintenance Renewal - Data Domain7217005515 10,398.66$ Presidio maintenance - Data Domain Pr 7217005749 81,406.80$ Summus Industries MR Maintenance Renewal - ADOBE ETLA7217006167 19,571.16$ SHI Government Solutions, Inc. Software - additional CRM licensingCCard - CL01 500.00$ Newbart Products MR Maintenance Renewal - ID FLOW 6 Premier (RAIL)CCard - CL01 445.00$ SoftwareCasa MR Maintenance Renewal - SnagIT

Subtotal Q2 1,085,960.88$

Total Usage Res. 2016-93 1,085,960.88$ Remaining Balance 2016-93 1,287,195.60$

*MR-Maintenance Renewal

IT hardware and software licenses, maintenance, services & support for FY2017

Q1

Q2


5:25 PM


7217001888 4,619.00$ Plixer MR Maintenance Renewal - Scrutinizer (Plixer)7217002109 36,480.00$ Plixer MR Maintenance Renewal - Splunk

Subtotal 41,099.00$

7217002338 694,926.00$ Presidio Holdings, Inc. MR Maintenance Renewal - SmartNet Service for ALL Cisco Equipment7217003055 21,823.00$ Presidio Holdings, Inc. MR Maintenance Renewal - Red Hat Enterprise Linux Server7217003500 300,000.00$ Presidio Holdings, Inc. MR Maintenance Renewal - VCE HW/SW Support7217003534 158,088.77$ Presidio Holdings, Inc. maintenance (new) - VMax 250

Subtotal 1,174,837.77$

7217001904 16,216.00$ SAP Public Services, Inc. MR maintenance renewal - SAP Single Sign On7217002410 407,911.15$ SAP Public Services, Inc. MR Maintenance Renewal - SAP


7217003532 33,011.00$ SHI MR Maintenance Renewal - Arkeia Appliance 7217002047 9,975.00$ SHI Government Solutions, Inc. software - Shavlik Patch

Subtotal 42,986.00$

7217004266 3,654.00$ Enghouse Transportation LLC MR Maintenance Renewal - Enghouse licensing for CC7217005101 6,335.52$ Enghouse Transportation LLC MR Maintenance Renewal - next Bus Short codes (3 mos coverage)

Subtotal 9,989.52$

7217004728 13,440.00$ INIT MR Maintenance Renewal - INIT Mobile - ITCS - Additional Licenses7217004765 544,732.44$ INIT MR Maintenance Renewal - IVOMS - CAD/AVL & LRV/APC


7217005515 10,398.66$ Presidio maintenance - Data Domain Pr 7217005347 152,375.01$ Presidio Holdings, Inc. MR Maintenance Renewal - Data Domain





5:25 PM

DATE CONTRACT AMOUNT DESCRIPTION

02/01/17 7217004733 Cummins - Allison 46,800$ Money Counters

02/09/17 7217001708 Control Concepts 44,300$ Bus Wash Repairs

03/22/17 7217002988 KLD Labs 29,254$ Rail Measuring Devices

GRAND TOTAL 120,354$

SOLE SOURCE CONTRACTSGreater Than $25K

FY17 Q2

SOLE SOURCE

A RESOLUTION

RESOLUTION 2016 - 92

AUTHORIZING THE PRESIDENT AND CEO TO EXECUTE AND DELIVER CONTRACTS FOR

INFORMATION TECHNOLOGY OFF-THE-SHELF HARDWARE AND SOFTWARE, WARRANTYAND SERVICES FOR FY2017; AND MAKING FINDINGS AND PROVISIONS RELATED TO THESUBJECT

WHEREAS, METRO invests in various off-the-shelf hardware and software solutions, warranty

and services to provide the tools necessary to perform day-to-day operations; and

WHEREAS, METRO makes these purchases through METRO's competitive process or through

various cooperative purchasing agreements with other government entities; and

WHEREAS, METRO staff requests authorization to purchase various off-the-shelf hardware and

software solutions, warranty and services for a total amount not-to-exceed $3,253,250.

NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THEMETROPOLITAN TRANSIT AUTHORITY THAT:

Section 1. The Board of Directors hereby authorizes the President and CEO to execute and

deliver contracts for Information Technology off-the-shelf hardware and software solutions, warranty and

services for a total amount not-to-exceed $3,253,250 for FY2017.

Section 2. This Resolution is effective immediately upon passage.

ATTEST: a%'..,1.':.. .,

Reca Perry , . 7

Assistant Secretary ) &

Page 1 of 1

PASSED this 22nd day of September, 2016APPROVED this 22nd day of September, 2016

-*MS*66* A/k.JCarrin F. Patman

Chair

A RESOLUTION

RESOLUTION 2016 - 93

AUTHORIZING THE PRESIDENT AND CEO TO EXECUTE AND DELIVER CONTRACTS WITH

MULTIPLE VENDORS FOR INFORMATION TECHNOLOGY HARDWARE AND SOFTWARE

LICENSES, MAINTENANCE, SERVICES AND SUPPORT FOR FY2017; AND MAKING FINDINGSAND PROVISIONS RELATED TO THE SUBJECT

WHEREAS, METRO is in need of various hardware and software licenses, maintenance, services

and support to provide the necessary information technology tools to perform day-to-day operations; and

WHEREAS, METRO staff requests authorization to make payments and execute contracts with

multiple vendors for licenses, maintenance, services and support for all METRO information technology-

related hardware and software licenses, maintenance, services and support for a total amount not-to-

exceed $5,925,516.

NOW, THEREFORE, BE IT RESOLVED BY THE BOARD OF DIRECTORS OF THEMETROPOLITAN TRANSIT AUTHORITY THAT:

Section 1. The Board of Directors hereby authorizes the President and CEO to execute and

deliver contracts with multiple vendors for information technology hardware and software licenses,

maintenance, services and support in an amount not-to-exceed $5,925,516 for FY2017.

Section 2. This Resolution is effective immediately upon passage.

ATTEST;:9 2;* ' : ·" · ·· '.e .·.

fe ).0-tfeca Perry + 1 .i

Assistant Secretary ,36. .,p

Page 1 of 1

PASSED this 22nd day of September, 2016APPROVED this 22nd day of September, 2016

Carrin F. Patman

Chair

metro board of directors administration agenda

Documents