methods of training and development(neeraj)
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It is a subsystem of an organization. It ensures that
randomness is reduced and learning or behavioural
change takes place in structured format.
TRAINING AND
DEVELOPMENT
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Traditional approach
Modern approach
Two approaches of T and D
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TRADITIONAL APPROACHOF
TRAINING AND DEVLOPMENT
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Modern
approach
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COGNITIVE METHODS
BEHAVIORAL METHODS
Methods of Training
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COGNITIVE METHODS
Cognitive methods are more of giving
theoretical training to the trainees. The variousmethods under Cognitive approach providethe rules for how to do something, written orverbal information, demonstrate relationshipsamong concepts, etc.
FOCUSES- changes in knowledge and attitudeby learning.
CONTD
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LECTURES
DEMONSTRATIONS
DISCUSSIONS
COMPUTER BASED TRAINING (CBT)
Methods that come underCognitive approach
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It is difficult to imagine training without lecture
format.
A lecture can be in printed or oral form.
Lecture is given to enhance the knowledge of listeneror to give him the theoretical aspect of a topic.
LECTURES
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There are some variations in Lecturemethod.
The variation here means that some
forms of lectures are interactive whilesome are not.
CONTD..
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This method is a visual display of how
something works or how to do something.
Example, trainer shows the trainees how toperform or how to do the tasks of the job.
Helps the focusing their attention on critical
aspects of the task
Demonstration
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Discussion method
This method uses a lecturer to provide the learnerswith context that is supported, elaborated, explains,
or expanded on through interactions both among thetrainees and between the trainer and the trainees.
Discussion method is a two-way flow ofcommunication
knowledge in the form of lecture is communicated totrainees
Then understanding is conveyed back by trainees totrainer.
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Providing training to employees through
Intranet or Internet.
CBT does not require face-to-face interactionwith a human trainer.
Cbt training
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BENEFITS OF CBT
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Behavioral methods are more of giving practical
training to the trainees
The various methods in this allows the trainee tobehavior in a real fashion
These methods are best used for skill development.
BEHAVIORAL
METHODS
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Methods that come under Behaviouralapproach
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Game is defined as spirited activity or exercise in
which trainees compete with each other according to
the defined set of rules. Simulation is creating computer versions of real-life
games.
It is about imitating or making judgment or opininghow events might occur in a real situation.
GAMES AND
SIMULTATIONS
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These are based on the set of rules, procedures,
plans, relationships, principles derived from
the research.
In business games, trainees are given some
information that describes a particularsituation and are then asked to make decisionsthat will best suit in the favour of the company.
Business games
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Role play is a simulation in which each participant is given a
role to play.
Information is given to Trainees related to:
description of the role concerns objectives
responsibilities emotions, etc.
Role plays
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Then, a general description of the
situation, and the problem that eachone of them faces, is given.example,Situation could be strike in factory,
Managing conflict between two parties
Scheduling vacation days, etc.
Contd
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In this technique, trainee is given some information about
the role to be played such as, description, responsibilities,general context about the role.
The trainee is then given the log of materials that make upthe in-basket and asked to respond to materials within aparticular time period.
After all the trainees complete in-basket, a discussion withthe trainer takes place.
In basket techniques
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Taxi Drivers
Telephone Operators
Maintenance Workers
Product Development Engineers
Airline Pilots
Equipment simulators can beused in giving training to:
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The trainee is given with some written material, and
the some complex situations of a real or imaginary
organization.
CASE STUDY
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The more future oriented method and moreconcerned with education of the employees. Tobecome a better performer by education implies thatmanagement development activities attempt toinstall sound reasoning processes.
DEVELOPMENT
f
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ON THE JOB TRAINING
OFF THE JOB TRAINING
Two parts of
development
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The development of a managers abilities can take place
on the job. The four techniques for on-the jobdevelopment are:
COACHING
MENTORING
JOB ROTATION
JOB INSTRUCTION TECHNIQUE (JIT)
ON JOB TRAINING
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Coaching is one of the training methods, which
is considered as a corrective method for
inadequate performance.Coaching is the best training plan
It is one-to-one interaction
It can be done on phone, meetings, throughmails, chat etc.
COACHING
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Mentoring is an ongoing relationship that is
developed between a senior and junior employee.
Mentoring provides guidance and clearunderstanding of how the organization goes toachieve its vision and mission to the junioremployee.
Mentoring
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This approach allows the manger to operate in
diverse roles and understand the different issues thatcrop up.
It is the process of preparing employees at a lowerlevel to replace someone at the next higher level.
Job Rotation
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There are many management development techniques that an
employee can take in off the job. The few popular methods are:
SENSITIVITY TRAINING
TRANSACTIONAL ANALYSIS
STRAIGHT LECTURES/ LECTURES
SIMULATION EXERCISES
OFF THE JOB TRAINING
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Sensitivity training is about making people
understand about themselves and others
reasonably, which is done by developing in themsocial sensitivity and behavioural flexibility.
Sensitivity Training
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In every social interaction, there is a motivationprovided by one person and a reaction to thatmotivation given by another person. Thismotivation-reaction relationship between twopersons is a transaction.
Transactional Analyze
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Lecture is given to enhance the knowledge of listener
or to give him the theoretical aspect of a topic.
Training is basically incomplete without lecture.
Lecture A Method of
Training
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SIMULATION
EXERCISEAn unreal situation given to the trainees for
performing a similar job perfectly in a real lifesituation.
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THANK YOUNIDHESH MOHAN
ASHISH SAJI VARKEY
NEERAJ VENU
APARNA PONNAPPAN
JOSHY RAJ
MANJU ANTONY
GREESHMA EDWIN
ADARSH R.S.
ADITHYU S.
OM PRAKASH
MIBIN TOMS MICHELE
NEETHU .K. BABU