merits of self-service and counter service, providing full ... · business via real-time video...
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Items I60XL
Cash Recycle
Cheque Processing
Coin Recycle
Token Dispensing
Card Issuance
Document Processing
Identity Authentication
Biometric Unit
Access
Safe
I60X
Yes
Single/Bulk Cheque Acceptor
Yes
Yes
Card Printing/Card Dispensing
Document Scanning/Document Retract
ID Card Scanner/Passport Scanner
Fingerprint Reader/Finger Vein Reader
Rear
UL291 Level 1
Yes
Single/Bulk Cheque Acceptor
Yes
Yes
Card Printing/Card Dispensing
Document Scanning/Document Retract
ID Card Scanner/Passport Scanner
Fingerprint Reader/Finger Vein Reader
Front
CEN L
www.GRGBanking.com V201810
I60X/XL - A+B I60X/XL - A+B+C
iBank Solution
Service Hour Extension
Video interaction
Flexible Network Expansion
Integrated Resource
24
VTM is a pioneering banking channel solution that leverages video conferencing technology to integrate the
merits of self-service and counter service, providing full range banking experience with smaller footprint.
With its versatile modular design, VTM enables migration of complex counter services and customized financial
consulting services to the self-service terminal. Over 95% of counter services are available on VTM, thus it can be
utilized for branch transformation or teller-less branch, allowing customers to do almost all of their banking
business via real-time video interaction and guidance of remote teller.
24/7 remote teller assistance allows bank to extend far beyond its
ordinary operation hours (320% up). Transactions such as account
opening are usually available only during business hour, but the VTM
operates round the clock, bringing flexibility and convenience to
customers even when the bank branch is closed.
Round-the-clock Availability
Compared to a traditional branch, VTM requires much lower fixed and
operational cost, as well as less regulatory application procedure, thus
it is more flexible to be deployed to various off-premise locations. By
setting up VTMs to commercial districts, business districts, and
residential districts, bank can expand its footprint and presence at a
rapid pace. To the end customers, it's much easier to find such mini
branch and get personal and professional services.
Extended Network
VTM is compliant with mainstream security standards, providing
reliable physical security of the cash and personal data. Real-time
visual recognition and biometric solution will deter illegal usage of
stolen card or ID, and video record also serves as protection to
transaction security. In terms of the transaction environment, banks
can deploy VTMs to separate room/chamber, ensuring the privacy
and security of customers.
Optimum Security
Futuristic design, versatile functionalities, HD video conferencing, large
display and multi-touch screen are the technical factors that make VTM
unique and excellent, while the personal communication turns the
machine alive and fulfills customers' expectation for human interaction.
Supreme Experience
VTM facilitates a standardized and high-quality service platform to
make the best use of expert resources. Expansion of branch
presence usually requires dispatching senior experts and specialists.
However, by centralizing the existing talent group to set up a
remote teller team, the bank can ensure a rapid expansion of
branch presence with standardized service quality. Seamless
integration with existing systems such as call center and core
banking can minimize the overall establishment cost.
Integrated Resources
VTM offers full range services to customer, including retail & corporate banking services. Different modules are integrated into one machine to
achieve cash deposit and withdrawal, cheque deposit, account opening and closing, card issuing, credit card/loan application, investment product
purchase, financial consulting, payment services, etc.
Versatile Functionalities
ATM
VTM
VTM is an innovative solution to integrate branch counter, ATM, internet banking, mobile banking and telephone banking. Such seamless
integration of branch, self-service channel and e-channel, has invented a brand-new channel to reach and empower customers with more
transaction and service options.
Multi-Channel Integration
From sharing information of operation interface on the VTM, to
remote control with customer's consent, remote teller is capable of
assisting customers throughout the transaction to the most extent.
Cash ProcessingŸ Cash deposit & withdrawalŸ Cheque depositŸ Coin dispensing
Account & CardŸ Account opening & closingŸ Card issuing
Payment ServicesŸ Bill paymentŸ RF card recharging
MiscellaneousŸ Remittance & transferŸ InquiryŸ Doc. scan/print/receive
Financial ProductsŸ Loan applicationŸ Stock & fund transactionŸ Expert consulting
Branch
Online Banking
Mobile Banking
Telephone Banking
Ÿ Keypad:
-Tactile 4*4 stainless steel keypad
- PCI compliant EPP
Ÿ Card reader/dispenser/printer:
-Motorized card reader
- Contactless smart card reader
- EMV 4.0 Level 1 compliant
-IC/magnetic card dispenser
- Card dispenser capacity: max. 450 pcs
-Card printer capacity: max. 100 pcs
-Retract card capacity: max. 30 pcs
- Card return on power failure
Customer InterfacesŸ Deposit/dispense speed: 8 notes per second
Ÿ Up to 4 recycling cassettes and 1 acceptance cassette
Ÿ Cassette capacity:
-Recycling cassette capacity: max. 3,350 notes*
-Acceptance cassette capacity: max. 2,000
notes*
Ÿ ECB Article 6 compliant
Banknote Processing Unit
Ÿ A4 document printer
-Stamp (opt.)
Ÿ A4 document scanner
-Single/dual side color scanner
-A4 document retract
Document Processing Unit
Ÿ Security safe
-UL291 Level 1 (Rear)
- CEN L (Front)
Ÿ Mechanical combination lock
Ÿ Electronic lock (opt.)
Ÿ UPS (opt.)
Ÿ DVR surveillance system (opt.)
Ÿ Safe alarm system (opt.)
Security
Ÿ 10.4” LCD service panel with touch display
Ÿ Rear/front access
Maintenance
HD Video Conferencing Multi-touch Screen Cash Recycler Cheque Acceptor
Card Printer Token Dispenser Document Printer Document Scanner/Retract
Ÿ Receipt printer:
-80mm graphical thermal printer
- Capture and retract function
Ÿ Barcode reader:
-Support barcode & QR code
Ÿ Identity authentication (opt.):
-ID card scanner
-Passport scanner
Ÿ Biometric unit (opt.):
-Optical fingerprint reader
-Finger vein reader
Ÿ Token dispenser (opt.)
Barcode Scan
Fingerprint Reader
Ÿ Standard TCP-IP connection
Communication
Ÿ Bundle/single cheque acceptor
Cheque Processing Unit (opt.)
o o o oŸ Temperature: 32 F(0 C) to 104 F(40 C)
Ÿ Relative humidity: 20% to 95% non-condensing
Working Environment
*The actual capacity is subject to the thickness and fitness of local currency.
Ÿ Max. 6 recycling hoppers and 1 acceptance box
Coin Recycle Unit (opt.)
® ™Ÿ Intel Core i5/i7 CPU, 4G RAM
Ÿ 500G HDD (optional 2*500G HDD)®
Ÿ Windows 7/10
Controlling Unit
Ÿ Display:
-21.5” FHD (1920X1080) display
-21.5” multi-touch display for operation
Ÿ Video conferencing unit:
-HD camera
-Audio speaker
-Microphone
-Private handset
Interaction Unit