Job Description & Role Profile: Membership Development Officer Page 1

Membership Development Officer Job Description Job Title MEMBERSHIP DEVELOPMENT OFFICER

Reporting To Project Director

Location Fife Diet offices (Burntisland) with additional travel throughout Fife as required, occasional work from home when appropriate.

Start Date Subject to Funding, the post will start as soon as possible after April 1st 2011 and run until 31st March 2012.

Salary £26,500 per annum

Hours of Work 37.5 hours per week including regular evening & weekend work

Additional Information 3-month probationary period, access to a stakeholder pension scheme (no employer contributions, however this is reflected in the salary), holiday entitlement is pro rata 28 days.

Role Profile

We need a highly organised, enthusiastic and motivated person to build and develop our membership.

The team work very closely together and this position reports directly to the Project Director. This is a new position in the project and will play a vital part in the new strategy for supporting Fife Diet Branches & nurturing existing members.

Main Job Tasks and Responsibilities ESTABLISH FOUR NEW REGIONAL BRANCHES OF THE FIFE DIET

• Develop Membership Strategy • Co-ordinate and deliver membership events • Support branches to deliver their own events throughout the year • Increase membership across a one year period to agreed targets • Monthly evaluation & documentation of branch work: collate branch documentation of

events; photos, quotes, questionnaires etc GROW NEW MEMBERS

• Attract new audiences via a series of outreach events e.g. shopping centres etc • Prepare and post out new members packs and materials • Posts out new recipe booklets to members throughout year • Upload new members details from paper applications

NURTURE EXISTING MEMBERS

• Manage monthly membership email newsletter • Update the Fife Diet website and Facebook with members information and new

Job Description & Role Profile: Membership Development Officer Page 2

content Skills

Essential

• Ability to multi-task and plan strategically • Ability to plan and host public events • Strong communication and presentation skills • Strong interpersonal skills • Ability to report and monitor project progress • Excellent understanding of projects objectives • Experienced in dealing with the public • High level of computer literacy including social and new media • Ability to manage budgets • Ability to manage live events • Commitment to local food agenda

Desirable • Knowledge of Mailchimp, Facebook, Wild Apricot, Wordpress, Excel and Powerpoint • Knowledge of issues around food, climate change and sustainability • Experience in participating in a similar grassroots community project

Experience

• Either public speaking or motivational work for change • Using bottom-up approaches for encouraging and sustaining behaviour change • Organising and running successful public events • Experience in running projects that have successfully galvanised a high level of

community involvement • Experience in providing information and advice to the public • Experience in monitoring and evaluating projects • Experience of using new media as a tool

Personal Attributes

We like working with people who can demonstrate that they are:

• A self starter • A proactive thinker and perceptive individual • Sociable, and enjoy meeting new people and helping others out • Can demonstrate attention to detail, initiative and reliability • Enjoy organising, planning and delivering work • Enthusiastic and engaging • Able to present well and act professionally