Melbourne Water’s new Intranet

WoVG Intranet Managers

April 2015

Who are we

Rebecca JacksonBusiness Lead for Melbourne Water’s Intranet ProjectNow Community Engagement Manager at SeamlessCMS

Bree WebsterDigital Producer (Intranet Lead) at Melbourne Water

Content Guru for the Intranet Project

About Melbourne Water

• Victorian government owned

• 1700 staff

• $9.4 billion in assets

• Looks after• water supply catchments

• removal / treatment of sewage

• rivers, creeks, major drainage

Project overview

• SharePoint 2013

• Focus on basics• Platform

• Content authoring

• Search

• People search

• Usability

• Accessibility

• Timeframes• Total 4 years from business case

• Development 13 months +

A quick look at the old one

Our new intranet

Some stuff we did well

Change and engagement

Keeping the ‘user’ in focus

Project team

Involving our people

Launch

Tackling content strategically

Michael Summers via Flickr CC BY-NC-ND 2.0 https://flic.kr/p/39ZBrq

Some things we learned

Vendor relationships are critical

Resource for change and design activities

Accessibility is important, but not easy

Henry Faber via Flickr CC BY-NC 2.0 https://flic.kr/p/3tNVB

Invest in good testers and tools

Make it fun

Hyperbole and a half

In conclusion

Keep in touch

Rebecca JacksonTwitter: @_RebeccaJackson

LinkedIn: www.linkedin.com/in/rebeccajljackson

Blog: rebeccajacksonblogs.wordpress.com

Bree WebsterTwitter: @Bree_Webster

LinkedIn: www.linkedin.com/in/breewebster