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MEFMA Open Day Conference Nov 28 th 2010 - Doha, Qatar

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Page 1: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

MEFMA Open Day Conference Nov 28th2010 - Doha, Qatar

Page 2: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

MEFMA First Open Day and Conference Nov 28th 2010

Doha, Qatar

Facilitator – Mr. Ali Al SuwaidiMEFMA Board Member

Page 3: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

President’s Message

Mr. Jamal LootahMEFMA President

“ MEFMA is the source of expertise for the FM industry in

the Middle East”

Page 4: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Presenter

Engineer Ahmad Jassim Al JoloChairman, Qatar Society

Of Engineers

“ The Need for Facility Management in Qatar Market”

Page 5: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

“ The Need for Facility Management in Qatar Market”

Presentation Outline

1. What is Facility Management ?

2. Why do we need Facility Management ?

3. Facility Management in Qatar….. Now

4. Facility Management in Qatar…..a future need.

5. Conclusion

Page 6: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

FM is a “ a profession that encompasses multiple disciplines to ensure functionality of the built environment by integration people, place, process and technology”

1. Why do we need Facility Management ?

Page 7: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

2. Why do we need Facility Management ?

1. Create comfortable work environment.

2. Enable the organization to deliver effective long term asset plan.

3. Allow for future change in the use of space

4. Provide competitive advantage to the organization’s core business.

5. Improve the developer image & relationship with investors

Page 8: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

3. Facility Management in Qatar….. Now

1. The profession is not regulated

2. Lack of FM consultants available.

3. Lack of awareness between people about its importance.

4. Not taught as a profession in universities

5. If FM involved, it comes at later stage ( Operations & Maintenance).

6. No professional institution exist to represent it professionally.

Page 9: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

4. Facility Management in Qatar…..a future need.

1. Qatar is booming in construction in the coming years.

2. $140 billion to be spent on infrastructure over the next 10 years.

3. Real estate is also going to dominate the construction market.

4. Desperate need for FM consultant.

5. FM expertise to be present from the start of the project.

Page 10: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

5. Conclusion

1. FM is a profession

2. FM has to be regulated

3. Involvement of FM from the beginning.

4. FM to be taught at university level

5. Awareness and education is importance

Page 11: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Presenter

His Excellency Eng.Marwan Bin GhulaitaCEO

Real Estate Regulatory Agency RERA

“ Why Middle East Governments should support the FM industry”

Page 12: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

“ Why Middle East Governments should supportthe FM industry”

1. Development of Free-Hold sector within Real-estate and the need to have long term plan to maintain/ extend asset

life cycle

Page 13: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

“ Why Middle East Governments should supportthe FM industry”

2. Formation of owner association management concept and utilization of service charge/ community charge

including infrastructure hidden cost

Page 14: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

3. The need to Provide suitable total Lifecycle FM Solutions during design ......

Strategic Reviews

Design reviews

Cost Models

Operational

Strategies

Service

Procurement

Mobilisation

Operations

“ Why Middle East Governments should supportthe FM industry”

Page 15: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

The Life-Cycle Costs Of Our Efforts

Kitchen cupboard – 2009.

We all live somewhere, this should be easy…

Clearly the designers need help… Imagine this in an office building

Page 16: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

4. Property operation post construction stage

• Expertise to take over after project completion

–How will it operate?

• The important gaps that only FM can fill

–Recognition early on!

• Shortage of specialized FM firms means higher demand

“ Why Middle East Governments should supportthe FM industry”

Page 17: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Challenges

Issues & Challenges in FM industry in Middle East

Customer expectation & lack of

knowledge about the FM role.

Building & asset owners are focusing

more on first cost rather than on life

cycle cost.

SHORT & MEDIUM TERM ContractPEOPLE & PROCESS DRIVENCOST REDUCTION FOCUSMINIMAL INVESTMENTSEVERAL SERVICES , NON-INTEGRATED Commercial standards – contract duration, engagement terms, evaluation criteria

Page 18: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

“ Why Middle East Governments should supportthe FM industry”

5. Ensure industry stakeholders collaborations- One Industry professional voice

Page 19: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Presenter

Mr. Sutton TurnerCEO –Waseef Asset

Management

“Waseef Strategic MEFMA Founding Member – the future of FM and the importance of education and proper

training”

Page 20: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Welcome

Waseef, a subsidiary of Barwa Real Estate

– Property Management

– Facilities Management

– Brokerage (Leasing & Sales)

– Asset Management

Waseef is a proud Sponsor of today’s event

Waseef is a Founding Corporate Member of MEFMA

Page 21: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Future of FM in Qatar

• Where will you be in 10 years?

• Where will Facilities and Property Management be in 10 years in Qatar?

Page 22: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

• Office Growth over next 10 years:1.83M sq. meters to 2.9M sq. meters

• Retail Growth over next 10 years: 518k sq. meters to 1.8M sq. meters

• Residential Growth over next 10 years:176,000 residential units to 288,000 residential units

These numbers do not include any increase due to World Cup 2022.

Growth in 10 years in Qatar

Page 23: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

If you include all of the Property, Brokerage and Facilities Management employees needed in Qatar in 2020 …

Could represent over 3,500 to 5,500 professionals directly needed to operate these properties.

Where are these professionals going to come from?

Growth in 10 years in Qatar

Page 24: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Training & Education

Training – training new and existing professionals to increase their level of responsibility and capabilities.

Education – educating young and seasoned professionals in property and facilities management.

Page 25: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Leadership

1. Leadership from current companies in QatarTraining programs, Educational, Internship.

2. Leadership from MEFMA and other industry driven organizations.

3. Leadership from Local Universities in Qatar.

4. Leadership from government to invest in programs.

Page 26: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Together ... for tomorrow

Together we can achieve this enormous opportunity together.

Together through MEFMA we can combine our efforts to succeed for the betterment of Qatar.

Page 27: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Presenter

Juma Al Muhairy MEFMA Board Member

“ MEFMA Road Map”

Page 28: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Who are the Board of Directors?

Youssef

S. Abillama

Jamal Lootah

Ali

Al Suwaidii

Juma

Al Muhairy

Ibrahim Fakhroo

Dilip

Khatwani

Naif Saleh

Al Rajhi

Ahmed

HussainAbdulhadi

Alalyak

Page 29: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

What’s happened so far?

• Official launch – FM EXPO

• First gathering – Suhoor

• Focus Groups initiation

• Qatar Open Day and Conference

• Newsletter

• Monthly Networking Events

• Training Courses

Page 30: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

MEFMA Calendar • Owner Association Course – DREI – December 21st and 22nd

• MEFMA Networking event – Sponsored by Facility Cloud - 16th January – Energy Management in tall buildings

• Abu Dhabi Conference – Sponsored by Khidmah - January 30th 2011

• Board Meeting – February 10th

• FM EXPO and Conference – KSA – Feb 27th – 1st March

• MEFMA Networking event – February 6th - Service Charge Calculation

• Foundation in FM course – MEFMA to launch first training course in DREI institute – March 6th

• Arabian Construction Week – Abu Dhabi – 28th – 30th March

• MEFMA Networking event – April 10th

• CityBuild Abu Dhabi – April 17th - 20th

• MEFMA Networking event – May 16th

• FM EXPO – Dubai – May 17th -19th

• MEFMA Board meeting – June 9th

Page 31: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Founding Corporate Members to date

Page 32: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Corporate Members to date

Page 33: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Goals for 2011

• Reach New Members

• Increase Awareness

• Begin Benchmarking

• Initiate Training

• Expand into the Middle East

• Launch Conferences across the region

Page 34: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

Long Term Goals- 2 years

• Obtain governmental support – reach Middle East countries

• Actively engage all stakeholders within the real estate /FM industries across the Middle East

• Standardization of FM service charges for different type of properties (Benchmarking)

Page 35: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

The Way Forward...

• Establish FM foundation course in Dubai / Abu Dhabi/ Qatar / Saudi in conjunction with DREI over the next 12 months

• Obtain accreditation for MEFMA courses

• Develop MEFMA to become the main central focus and connection for the FM industry across the Middle East

Page 36: MEFMA Open Day Conference Nov 28th2010 - Doha, Qatarmefma.org/images/stories/pdf/QatarConf.pdf · 3. Facility Management in Qatar….. Now 1. The profession is not regulated 2. Lack

With Thanks to Our Sponsor!