MEDICINE OPD WORKFLOW

Angeleena Singh

DISCLAIMER

Content of this presentation is on best effort basis

Information in this presentation is as of current

date(9/03/15) and the subject to be change with time.

Please use your own judgment and information from

other sources before relying on this presentation.

AIIMS- MEDICINE OPD

GATE NO 1RAK OPD

GATE NO 2

GATE NO 3

AIIMS

MEDICINE OPD

GATE NO 3

GATE NO 2

GATE NO 1

HOW TO REACH….Best Means– Public Transport as

parking NOT available near

OPD premises.

PARKING OF AIIMS

RAK OPD

PARKING

GATE NO 2

GATE NO 1

GATE NO 3

Parikrama Service - AIIMS

Starts at 7am

Have services every 3 min

Have multiple stops like RAK OPD, IRCH, CDER, RPC, PRIVATE WARD BLOCK etc.

In case of any complaints contact

Mr. Vijay 9890113225

Parikrama Service Stops - AIIMS

RAK

PMR

RING ROAD

IRCH

CDER

SBI BANK

RPC

PVT WARD

RING ROAD

DO’S BEFORE VISITING AIIMS Do take an appointment before visiting your doctor. Appointment can be taken through

Web Portal IVRS AIIMS Exit Counters Mobile App- AIIMS@Delhi Mobile Call Centre

APPOINTMENT - WEB PORTAL www.aiims.edu Book Appointment

APPOINTMENT - WEB PORTAL For patients with UHID

APPOINTMENT - WEB PORTAL For patients without UHID

IVRS ( Telephonic Appointment )

Call 011-26589999

Only patients with UHID can take appointment through IVRS. You will not be able to choose your doctor through IVRS. Appointment to the previously shown doctor will be automatically

given.

AIIMS Exit Counters

For all future appointments of OPD, clinics and investigations

MOBILE APP FOR ANDROID

CALL CENTRE

CALL – 18602583010 Book appointment for any

department through call centre

CONFIRMATION OF APPOINTMENT

Come to respective OPD counters for confirmation of appointment

Only one attendant to accompany the patient.

REGISTRATIONReferred & non referred patient can be registered

for MEDICINE OPD with problems listed below Cold and cough

Fever

Hypertension

Diabetes

Tuberculosis

Joint pain

Stomach ache

Referred Retropositive (HIV) patients

Loss weight

Headache

Epistaxis

Palpitations, chest pain, dizziness

Vomiting

Diarhoea

Rash

Allergic reactions

Infection

Jaundice

Swelling in any part of the body

Oral ulcers

Sore Throat

Stomach pain

Headache

Nausea

Vomiting

Seizures

Insomnia

Shortness of breath

Breathing difficulty

LOCATION

MEDICINE OPD – Ground Floor (Opposite RAK OPD )

OPD registration time- 8.30 am to 11am

Clinic registration time - 1pm to 2pm

Clinic time - 2pm onwards

COUNTER No-1and 2 : FOLLOW-UP PATIENT REGISTRATION COUNTERS

( Monday-Saturday)

COUNTER No-3: FOLLOW-UP COUNTERS

(Wednesday and Saturday)

COUNTER No-3 : NEW PATIENT REGISTRATION COUNTER

(Monday, Tuesday, Thursday, Friday-For signed and stamp )

COUNTER No-4 and5 : NEW PATIENT REGISTRATION COUNTER

( Without appointment, Monday-Saturday)

COUNTER No-6 : NEW PATIENT REGISTRATION COUNTER

( Without appointment, Monday-Saturday)

TYPE UNIT DAYS

NEW PATIENT AND FOLLOW –UP PATIENTS UNIT1 MON, THU

NEW PATIENT AND FOLLOW –UP PATIENTS UNIT 2 TUE, FRI

NEW PATIENT AND FOLLOW –UP PATIENTS* UNIT 3 WED,SAT

*--RHEUMATOLOGY OPD PATIENTS ARE ALSO SEEN

OPD SCHEDULE

OPD PROCESS NEW PATIENT

WITH APPOINTMENT WITHOUT APPOINTMENT

MEDICINE OPD MEDICINE OPD

COUNTER NO 6 COUNTER NO 4 AND 5

GET OPD CARD GET OPD CARD

(IF ONLY SLOT AVAILABLE)

GO TO MEDICINE OPD ROOM NUMBER MENTIONED IN OPD CARD

*To show in Rheumatology Department Appointment has to taken first from Room No-4069

4th Floor Teaching Block

Contd….

FOLLOW UP PATIENT

WITH APPOINTMENT WITHOUT APPOINTMENT

GO TO MEDICINE OPD GO TO MEDICINE OPD

OPD GROUND FLOOR GROUND FLOOR

(counter no-1,2) (counter no-1,2)

CONFIRM APPOINTMENT GET APPOINTMENT FOR SAME DAY

(if onlyslot available)

GET THE SEAL ON THE CARD AND GO TO CONCERNED ROOM

Contd…. After confirmation collect x-ray, USG reports from the counter No 29 in Medicine

OPD

Collect the blood reports from room no No 29 in Medicine OPD

AFTER CONSULTATION GET THE APPOINTMENT FOR THE NEXT VISIT

MEDICINE OPD IVRS WEB PORTAL

AFTER 11.30 AM 9266092660 www.aiims.edu

Contd….

COMMON INVESTIGATIONS For Routine blood investigations , appointment can be taken from Medicine

OPD after 11.30am { Counter no 3,4,5 in medicine OPD (16 & 17 geriatric

patients in RAK OPD)}

USG, CT, MRI, BMFT -( Date is taken from Room No-39, RAK OPD)

X-RAY- (Date is taken from Room No -50 , PAEDIATRIC OPD )

*PFT is free it is done in room no 34 in medicine OPD

*Bronchoscopy and sleep apnea test requires short admission

For paid investigation , payment is done in room no 39 (counter no

1,2,3,4,5) RAK OPD ground floor.

RAK OPD GROUND FLOOR

DOCTORS( CONSULTANTS) SCHEDULE

REFERRAL

Patient can be sent to other OPD’s for opinion

CLINICS OF MEDICINES.NO NAME OF

CLINICDAYS OF CLINIC

TIME OF REGISTRATION

1 Infectious Disease clinic

Monday 2PM-3PM

2 Rheumatology Clinic

Thursday 2PM-3PM

3 Chest Clinic Friday 2PM-3PM

4 Sleep Clinic Monday 2PM-3PM

5 ART Clinic Monday-Saturday

8:30 AM-11 AM

PROCESS OF CLINIC ADMISSION

PATIENTS ARE REFERRED FROM MEDICINE OPD

REGISTER THE CARD FROM MEDICINE REGISTRATION

COUNTER(1PM – 2PM)

GO TO THE ROOM MENTIONED IN THE CARD

WAITING TIME FOR MEDICINE OPD APPOINTMENT

For New patients 30 days

For Follow –up patients Next Day

For routine blood investigation (Central collection facility-Room no 27)

2 days

For Routine Clinical Microbiology Investigations (Central collection facility-Room no 28)

9 days