MEDIATIO

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Voluntary

Since the mediator only act as a facilitator, the parties

involved should agree to participate in the process.

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Agreement focused

In another word, the parties’ involved should work together

to reach a win-win solution. They have to be welling to

compromise to reach a solution.

PARTIES OFFER SOLUTION THEMSELVES

The mediator/facilitator should give the parties involved in

the dispute space to create/suggest their own solutions.

IMPARTIALITY

The mediator should not take sides on the process.

CONFIDENTIAL

In the beginning of the mediation process the mediator

should make it clear for the parties involved that all parties

should respect the other’s privacy and keeping all

information confidential.

IF MEDIATION IS UNSUCCESSFUL

If the mediation process failed or if the parties involved

failed to successfully apply the mediation solutions, further

formal or legal procedures will take place.