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    Locations:

    BOLZANO

    BOSTON

    CAIRO

    DUBAI

    ISTANBUL

    LONDON

    SAN FRANCISCO

    SO PAULO

    SEOUL

    SHANGHAI

    SINGAPORE

    TORONTO

    Starting the Innovation JourneyBy IXL Center

    November 14, 2013

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    Share innovation an management system and a self assessment

    Understand the importance of getting more dots to connect the dots in new and

    different ways to create breakthrough innovation

    Simple steps to get you started Monday morning

    Objectives

    Objectives for todays workshop

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    Agenda

    TIME ACTIVITY

    10:15 Introduction

    10:45 Innovation Management System

    - Strategy

    - Capacity- Discipline

    12:40 Wrap-Up

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    IXL has a unique heritage in innovation consulting and management education

    About IXL Center A Unique Heritage

    Management EducationInnovation Department Heads

    of Graduate Business Schools

    1985

    2004

    Management ConsultingInnovation Practice Leaders at

    Arthur D. Little and Monitor Group

    Innovation ManagementCapability Building

    2002

    1964

    2009

    2007

    Management Consulting + Management Education

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    Our programs help organizations get started, deliver breakthrough resultswhile building innovation capabilities

    About IXL Center Value Proposition

    High Performance Innovation Programs

    That Drive Sustainable Business Growth

    Build organizational excitement,

    clarity and alignment to start

    the innovation journey

    Develop bigger, better and

    bolder concepts and drive

    them faster and cheaper to

    implementation

    Develop strong organizational

    and performance capabilities

    around Innovation Strategy,

    Capacity and Discipline

    Jump StartProgram

    BreakthroughResults

    Program

    CapabilityBuildingProgram

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    IXL builds thought leadership through books and codification of innovationmanagement methods and tools

    About IXL Center Thought Leadership

    How ToManuals

    Books onLeadingTrends

    OnlineTools

    Courses &Certificates

    Team Feedback ToolEureka Online

    Making it Real

    Audit Tool

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    We have many strategic partnerships to drive innovation globally

    About IXL Center Partnerships

    UniversityPartnerships

    StrategicPartnerships

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    IXL is a global firm with offices and teams in locations around the world

    About IXL Center Locations

    Boston

    Dubai

    London

    San Francisco

    Shanghai

    Sao Paulo

    Cairo

    Bolzano

    Istanbul

    Singapore

    Seoul

    Istanbul

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    Let us consider the following question...

    Making Innovation Real Challenges

    What are ways to

    sabotage innovationor an innovation

    initiative?

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    What are ways to sabotage innovation or an innovation initiative?Output Barriers to Innovation

    Making Innovation Real Challenges

    1.

    2.

    3.

    4.

    5.

    6.

    7.8.

    9.

    10.

    Barriers to Innovation

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    Agenda

    TIME ACTIVITY

    10:15 Introduction

    10:45 Innovation Management System

    - Strategy

    - Capacity- Discipline

    12:40 Wrap-Up

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    During yesterdays presentation we defined key innovation and businessdevelopment competencies: Strategy, Capacity and Discipline

    Making Innovation Real Key Elements

    Where to Innovate?How to Innovate?

    How to sustainInnovation?

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    This presentation focuses on building an effective business innovation strategythat addresses the key questions of What? Why? Where? And When?

    Making Innovation Real Innovation Management Framework

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    Business innovation is the creation AND capture of new value in new ways

    Making Innovation Real Definition Business Innovation

    NewOfferings

    New Ways toDeliver

    New Ways toProduce

    New Customers +Experiences

    New BusinessModels

    New Networksand Partners

    New PricingStrategies

    New Top LineGrowth

    New CostReductions

    New StrategicPremiums

    New RealOptions

    PRICING MODEL

    NETWORKS & PARTNERS

    PRODUCTION OFFERING DELIVERY MARKETS

    TechnologiesProcessesAssets

    ProductsServicesSystemsBrand

    OccasionsLocationsChannels

    CustomersNeedsExperiences

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    Pick a new field of play focus innovation

    Making Innovation Real Where to Innovate? Example

    Industry Definition

    Traditional

    Automotive

    Industry

    A new era is beginning in the global automotive industry. At Nissan andRenault, we are working to lead the way to mass-market zero-emissionmobility.

    - Carlos Ghosn, President and CEO of Renault/Nissan

    Source: Jonash, Ronald and Patel, Hitendra.

    Thinking and Acting Differently to Make Innovation Real.

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    Visualize opportunities through concepts and partners

    Making Innovation Real Where to Innovate? Concepts, Partners and Sequencing

    Batteries Charging Technology Charging Station Network

    Source: Jonash, Ronald and Patel, Hitendra.

    Thinking and Acting Differently to Make Innovation Real.

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    A Case for Change helps define the Growth Gap and the Investment Profiledefines acceptable types of projects to close the Growth Gap

    Making Innovation Real Strategy Why Innovate?

    ChangingEnvironment

    Competition

    DemandingCustomers

    Other

    Ambitious

    CEO

    Stretch Targets

    Metrics

    How much?

    When?

    Incremental/Breakthrough

    Core/Far from Core

    Small/BigInvestment

    Other

    Local/Global

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    Our company needs innovation to close an emerging growth gap and hasmade commitments to invest in specific types of projects

    Strategy Summary

    FIELDS OF PLAY

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    What Can You Do Monday Morning Recommendations

    Strategy Recommendations

    Agree on a definition of innovation1

    2

    3

    4

    Create a compelling case for change that

    gives Innovation a purpose(reason)

    Pick your spot to focus innovation

    Visualize opportunities throughconcepts and partners

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    Agenda

    TIME ACTIVITY

    10:15 Introduction

    10:45 Innovation Management System

    - Strategy

    - Capacity

    - Discipline

    12:40 Wrap-Up

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    Innovation Capacity defines how to drive ideas to commercialization

    Making Innovation Real Framework

    INNOVATION DEFINITION

    INNOVATION DISCIPLINE

    LEADERSHIP

    METRICS BEHAVIORS

    WHAT

    INNOVATIONSTRATEGY

    WHERE

    WHEN

    BUSINESS INNOVATION BREAKTHROUGH

    INNOVATIONSTRATEGY

    WHY

    HOW MUCH

    WHAT INVESTMENTS

    INNOVATION DISCIPLINE

    INNOVATION CAPACITY

    RESOURCES PEOPLE PROCESSES

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    Recall that our structured approach to innovation covers five critical steps togenerate new ideas and develop them into powerful, actionable concepts

    Ideation Process Structured Approach

    PROCESS

    Organize + Connect

    the Dots

    Generate More

    Dots, Better Dots

    Prioritize + Refine

    Solutions

    Innovation

    Intent

    Set the Action

    Plans

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    We must be aware of which step we are in and use the appropriate workinghat

    Innovation Techniques Fundamentals Thinking Styles / Hats

    Cautious,

    Critical

    Organized,Controlled

    Creative, NewThinking

    Emotional,Intuitive

    Optimistic,Positive

    Analytical

    Cautious,

    Critical

    Organized,Controlled

    Creative, NewThinking

    Emotional,Intuitive

    Optimistic,Positive

    Analytical

    Cautious,

    Critical

    Organized,Controlled

    Creative, NewThinking

    Emotional,Intuitive

    Optimistic,Positive

    Analytical

    Cautious,

    Critical

    Organized,Controlled

    Creative, NewThinking

    Emotional,Intuitive

    Optimistic,Positive

    Analytical

    Cautious,

    Critical

    Organized,Controlled

    Creative, NewThinking

    Emotional,Intuitive

    Optimistic,Positive

    Analytical

    Organized,Controlled

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    Each of the exercises we will go through today will have individual, pair andgroup elements

    Innovation Techniques Tools to Think and Act Differently Teams

    Idea FragmentConcept

    DevelopmentRobust Concept

    IndividualSupport and

    Buy-inProject Team

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    Example Challenge:Is the crown made of real gold?

    Ideation Process Structured Approach Example

    Set the GoalOrganize + Connect the

    Dots

    Generate More Dots,

    Better Dots

    Prioritize + Refine

    SolutionsSet the Action Plans

    Real or not?

    Action!

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    Build a flexible and disciplined concept to commercialization process

    Making Innovation Real Capacity Concept to Customer

    $$

    $$$

    $$

    $

    Unmet Needs

    Insights

    Other

    Pain Points

    Multi-SourcedIdea Generation

    Multi-HorizonConcept

    Development

    Multi-TrackPipeline

    Management

    Multi-ChannelExecution

    John ChambersCEO, Cisco

    Eureka! Pursuit Realization

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    Have someone responsible to lead innovation management in your organization

    Making Innovation Real Capacity Innovation Roles

    MARKETINGConsumer +

    Customer

    Insights

    STRATEGYCreating Space +

    Direction for

    Growth

    FINANCEValuing Uncertainty,

    Options + Pipelines

    R&DSeeing Opportunities

    for New Solutions

    A CHIEF INNOVATIONOFFICER must pull the

    pieces togetherMARKETING

    Tends to stick to incremental changes due to focus

    on short-term visible results and existing customers

    needs

    Not good at identifying unmet customer needs orgenerate breakthrough ideas

    STRATEGY

    Trained to make decisions based on hard facts and

    numbers, pursuing only proven opportunities

    Targets set based on budget and not stretch

    FINANCE

    Plays a role of innovation gatekeeper by screening

    ideas using financial index such as ROI and paybackperiod

    Ideation scope is constrained by budget

    R&D

    Pursues endless technological excellence, ignoring

    marketability in many cases

    May end up with over-engineered products

    disconnected to customers, and lose best

    commercialization timing

    Common Pitfalls ofBusiness Function-led Innovation

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    Teaming outside of your organization and learning to play with othersExamples from the Koreans

    Making Innovation Real External Partnering Looking across the Value Chain - Examples

    Partnerships and alliances are key to our success

    We believe that in markets driven by common

    standards, alliances are an important way to spur

    consumer acceptance and overall successKun-Hee Lee,

    Chairman

    C i S

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    Our company needs innovation to close an emerging growth gap and hasmade commitments to invest in specific types of projects

    Capacity Summary

    Wh C Y D M d M i R d ti

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    What Can You Do Monday Morning Recommendations

    Capacity Recommendations

    Have someone responsible to leadinnovation management in your organization

    5

    6

    7

    Design a flexibleand disciplined conceptto commercializationprocess(not stage-gate)

    Collaborate across the value chain to gofast

    Make Collaborate Buy

    A d

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    Agenda

    TIME ACTIVITY

    10:15 Introduction

    10:45 Innovation Management System

    - Strategy

    - Capacity

    - Discipline

    12:40 Wrap-Up

    M ki I ti R l Frame ork Discipline

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    INNOVATION DEFINITION

    INNOVATION CAPACITY

    RESOURCES PEOPLE PROCESSES

    WHAT

    INNOVATIONSTRATEGY

    WHERE

    WHEN

    BUSINESS INNOVATION BREAKTHROUGH

    INNOVATIONSTRATEGY

    WHY

    HOW MUCH

    WHAT INVESTMENTS

    Innovation Discipline enables people to finish what they start

    Making Innovation Real Framework Discipline

    INNOVATION DISCIPLINE

    INNOVATION DISCIPLINE

    LEADERSHIP

    METRICS BEHAVIORS

    Making Innovation Real Discipline Metrics Rewards & Recognition

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    Use metrics to measure innovation and recognize your innovatorsIntel turns USB man into rock star

    Making Innovation Real Discipline Metrics Rewards & Recognition

    http://www.youtube.com/watch?v=tzsa4Byrso0

    Discipline Summary

    http://www.youtube.com/watch?v=tzsa4Byrso0http://www.youtube.com/watch?v=tzsa4Byrso0http://../Innovation%20Clips/Inno%20Discipline%20-%20Intel%20Star.flv
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    Our company needs innovation to close an emerging growth gap and hasmade commitments to invest in specific types of projects

    Discipline Summary

    METRICS

    What Can You Do Monday Morning Recommendations

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    What Can You Do Monday Morning Recommendations

    Discipline Recommendations

    Embrace Differences to source ideas andgain complementary capabilities

    9

    10

    11

    Look around for what-if and whats-nextwhile delivering on the near term

    Use system-wide Innovation metrics todrive the right behaviors and innovation

    results

    8

    Create time and space for employees to

    experiment

    Agenda

    http://../Innovation%20Clips/Crazy%20or%20Genius%20Think-Different.mov
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    Agenda

    TIME ACTIVITY

    10:15 Introduction

    10:45 Innovation Management System

    - Strategy

    - Capacity

    - Discipline

    12:40 Wrap-Up

    Starting the Innovation Journey What to do Monday morning

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    With the ideas generated, think of actions you can do Monday morning tostart acting and thinking differently

    Starting the Innovation Journey What to do Monday morning

    Things I can do Monday

    morning

    Things that needs my

    boss help

    Things I need help from

    the outside

    Starting the Innovation Journey Innovation Audit

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    We have an innovation Audit tool that you can take as an individual or as acompany. If IXL is happy to review your Audit results

    Starting the Innovation Journey Innovation Audit

    http://innovation-online.net/audit/display_results.php

    Inputs30 people across

    multiplefunctions and

    levels

    IXL Centerassessment ofyour company

    and 1 hourdiscussion

    What youneed to do What wewould do

    http://innovation-online.net/audit/display_results.phphttp://innovation-online.net/audit/display_results.php
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    Thank youHitendra PatelManaging Director

    +1-617-259-8417

    [email protected]

    www.ixl-center.com

    Follow us on...

    @IXL_Center

    https://twitter.com/IXL_Centerhttps://www.facebook.com/ixlcenter?fref=tshttp://www.youtube.com/user/ixlcenterhttp://www.linkedin.com/company/202511?trk=tyah