measuring the intangibles - creativity under the data microscope

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Page 1: Measuring The Intangibles - Creativity Under The Data Microscope
Page 2: Measuring The Intangibles - Creativity Under The Data Microscope

NICK GUEBHARDFounder, Data Tribe

Nick is the founder of Data Tribe and a senior digital

analytics consultant. He has over a decade

of hands-on experience in the design and

implementation of tracking strategies and has

worked with many of NZ's best-known brands

including Trade Me, The Warehouse, Farmers,

Southern Cross and others. Nick is passionate

about building a culture of analytics within

organisations and enjoys implementing customer-

level analytics.

#digiespresso

Page 3: Measuring The Intangibles - Creativity Under The Data Microscope

Measuring the Intangibles: Creativity Under the

Data Microscope

#digiespresso

Page 4: Measuring The Intangibles - Creativity Under The Data Microscope

Creativity vs Data

Page 5: Measuring The Intangibles - Creativity Under The Data Microscope

what is creativity?

- Bring into

existence

- Original

- Expansive

- Emotive

- Interesting

- Inspirational

The Fighting Potato by

Toby Guebhard, aged 4.5

Page 6: Measuring The Intangibles - Creativity Under The Data Microscope

Photo credit: Dev Benjamin

- Innovative

- Not a “me too”

- Empathetic

- Enriching lives

- Has a story to tell

Value of creativity to

organisations

Page 7: Measuring The Intangibles - Creativity Under The Data Microscope

Data

- Logical

- Presupposes

existence of

category/metric

- Has no agenda - 1s

or 0s

Photo credit: Igor Ovsyannykov

Page 8: Measuring The Intangibles - Creativity Under The Data Microscope

be creative with

your data

- Enough 1s and 0s =

unique DNA

- Human genome

length = 3 billion

base pairsPhoto credit: Zhifei Zhou

Page 9: Measuring The Intangibles - Creativity Under The Data Microscope

Track different performance metrics

Page 10: Measuring The Intangibles - Creativity Under The Data Microscope

Photo credit: Tracy Thomas

- Text

- Video

- Art

- Photos

- Music

- Games

- VR

engagement metrics will

depend on the media

Page 11: Measuring The Intangibles - Creativity Under The Data Microscope

measure popularity

- Unique pageviews

- Unique Plays

- Unique browsers

- Unique views

- Bounce ratePhoto credit: Chad Kirchoff

Page 12: Measuring The Intangibles - Creativity Under The Data Microscope

Photo credit: Pablo Heimplatz

Video/music

- X% watched / played

Images

- Enlargements

Articles

- % scroll

Other

- Shares

- Likes

- Downloads

measure engagement

Page 13: Measuring The Intangibles - Creativity Under The Data Microscope

Photo credit: Robin Pierre

- Duration of

popularity &

engagement

- Right metric for

duration?

(hours,

months?)

analyse

duration

Page 14: Measuring The Intangibles - Creativity Under The Data Microscope

Can indicate

- Convenience

- Consistency

- Price

- Placement

performance metrics

are not the whole

story

Page 15: Measuring The Intangibles - Creativity Under The Data Microscope

Break your creative down into dimension

data

Page 16: Measuring The Intangibles - Creativity Under The Data Microscope

Photo credit: Elisha Terada

track on-page creative

dimensions

What’s likely to be significant?

- Genre / subcategory

- Tags

- Style

- Creator / Author

- Colours

- Video length

- Camera settings

- Instruments

- Etc.

Page 17: Measuring The Intangibles - Creativity Under The Data Microscope

enrich your creative information

with other data

- Track creative IDs

- Enrich with internal data

- Enrich with external data

through Open APIs Photo credit: Denys Novozhai

Page 18: Measuring The Intangibles - Creativity Under The Data Microscope

MOVIE’S DNA

Performance

metrics

Genre

Main actors

Director

Internal rating

Movie ID

Supplier cost

Supplier name

Viewer ratings

for other

movies from

same director

Critics ratings

Production cost

Box office

revenue

Critics ratings

for other movies

by same

director

Your

Web/Mobile

analytics

Your other

internal data

IMDB data

movie example

Page 19: Measuring The Intangibles - Creativity Under The Data Microscope

Segment your audience

Page 20: Measuring The Intangibles - Creativity Under The Data Microscope

Photo credit: Elisha Terada

analyse which

audiences

consume which

content

- Historical content

preference

- Site searches

- Age & Gender

- Recency/frequency

- Location & Language

- Technology used

Page 21: Measuring The Intangibles - Creativity Under The Data Microscope

integrate your

CRM/EDM

customer data- Track IDs and join to other

data you may have about

the person

Photo credit: Elisha Terada

Page 22: Measuring The Intangibles - Creativity Under The Data Microscope

match

creative to

audience

Personalise content to reduce

friction and improve the quality

of performance metrics.

Photo credit: Nadine Shaabana

Page 23: Measuring The Intangibles - Creativity Under The Data Microscope

A note on Machine Learning

Page 24: Measuring The Intangibles - Creativity Under The Data Microscope

machine learning & AI

Photo credit: Patrick Tomasso

The three Ds of AI:

- Detect

- Decide

- Develop

Page 25: Measuring The Intangibles - Creativity Under The Data Microscope

example of

AI

Page 26: Measuring The Intangibles - Creativity Under The Data Microscope

Machine Learning

live demo

- https://cloud.google.com/vision/

- https://cloud.google.com/video-

intelligence/

Page 27: Measuring The Intangibles - Creativity Under The Data Microscope

Creative performance

metrics

Creative data

Enriched creative data

Audience metrics

Audience attributes

Enriched audience data

Data Storage

Computing

Machine Learning

STACK

Customer analytics

Predictive analytics

& real-time

personalisation

Page 28: Measuring The Intangibles - Creativity Under The Data Microscope

recommended reading

- ISBN-10: 1119406331

- ISBN-13: 978-1119406334

Page 29: Measuring The Intangibles - Creativity Under The Data Microscope

#digiespresso