measuring social media success

31
Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC Measuring Social Media Success Sarah Worsham Web Strategist & CEO Sazbean Consulting Welcome! We will begin shortly.

Upload: spartan-motors-inc

Post on 15-May-2015

1.474 views

Category:

Business


1 download

DESCRIPTION

Confused by all the different ways to measure success on social media? If you're using various social media: Facebook, Twitter, YouTube, LinkedIn, Blogs, etc., but wondering how they're helping your business, this workshop will show you techniques for understanding how to measure social media success against real business goals.

TRANSCRIPT

Page 1: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Measuring Social Media Success

Sarah WorshamWeb Strategist & CEO

Sazbean Consulting

Welcome! We will begin shortly.

Page 2: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

a little about me...Web Strategist, Geek, Entrepreneur, Mother,

Wife, Webgrrl, Computer Engineer and MBA2

(in no particular order)

what that means...I create web strategies to help companies and organizations use the Internet effectively to reach their business goals

Page 3: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

• What does it mean to measure success in social media?• Why measure?• Measurement Categories• Example• Tools• Q&A

Overview

Page 4: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Measuring Successphoto by aussiegall @ Flickr CC - http://www.flickr.com/photos/aussiegall/286709039/

Page 5: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Business Goal

photo by laffy4k @ Flickr CC - http://www.flickr.com/photos/laffy4k/202540347/

Page 6: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Social MediaStrategy

Page 7: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Conversions

photo by House of Sims @ Flickr CC - http://www.flickr.com/photos/houseofsims/3117592302/

Page 8: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Conversions

Page 9: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Attention

photo by respres @ Flickr CC - http://www.flickr.com/photos/respres/2544979655/

Page 10: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Attention

Page 11: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Influence

photo by Babrosa @ Flickr CC - http://www.flickr.com/photos/babrosa/3961281159/

Page 12: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Influence

Page 13: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Sentiment

photo by [[MorphoMir]] @ Flickr CC - http://www.flickr.com/photos/morphomir/2407451929/

Page 14: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Sentiment

Page 15: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Example:

Page 16: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Social Media

Sazbean.com

Twitter

Facebook

LinkedIn• Internet, Marketing & Technology News & Tips

•Blog 1/day, Tweet Multiple/Day, Share content to FB & LinkedIn, elsewhere

•Podcast 1/week•Newsletter monthly

•Request a Quote•Register for Webinar• Signup for Newsletter

Increase Revenue by 20% in 2010

Page 17: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Conversions

Sazbean.com

Twitter

Facebook

LinkedIn

•Request a Quote•Register for Webinar• Signup for Newsletter

Increase Revenue by 20% in 2010

Page 18: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

AttentionSazbean.com

Twitter

Facebook

LinkedIn• Internet, Marketing &

Technology News & Tips•Blog 1/day, Tweet Multiple/Day,

Share content to FB & LinkedIn, elsewhere

•Podcast 1/week•Newsletter monthly

Page 19: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Influence

Sazbean.com

Twitter

Facebook

LinkedIn• Internet, Marketing &

Technology News & Tips•Blog 1/day, Tweet Multiple/Day,

Share content to FB & LinkedIn, elsewhere

•Podcast 1/week•Newsletter monthly

Page 20: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

SentimentSazbean.com

Twitter

Facebook

LinkedIn

Page 21: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Toolsphoto by Sarah Worsham © All rights reserved

Page 22: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Page 23: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Page 24: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Page 25: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Page 26: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Twitalyzer

Page 27: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

PostRank

Page 28: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

1. Start with Your Business Goal2. Create a Social Media Strategy3. Know What You’re Measuring4. Conversions, Attention, Influence, Sentiment5. Look for the Right Tools

Let’sReview!

Page 29: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Sazbean.comblog, podcasts, upcoming webinars

SazbeanConsulting.comInternet Marketing & Strategy

To Learn More:

Page 30: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Questions?Any

photo by -bast- @ Flickr CC - http://www.flickr.com/photos/-bast-/349497988/

Page 31: Measuring Social Media Success

Sarah Worsham, Sazbean Consulting DBA Dynalink, LLC

Connect with me...

SazbeanConsulting.com

Blog: Sazbean.com

Twitter.com/sazbean

Facebook: www.facebook.com/sazbean

LinkedIn: http://www.linkedin.com/in/sazbean

[email protected]