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© Copyright 2014. Apps Associates LLC. 1 Measurable Improvements in E-Business Suite Application Management with OEM 12c January 29, 2014

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Page 1: Measurable Improvements in E-Business Suite Application ... · Code Deployment Build, Compile, Deploy Customization Manager “Packages” custom files into one reusable unit •Lower

© Copyright 2014. Apps Associates LLC. 1

Measurable Improvements in E-Business Suite Application Management with OEM 12c

January 29, 2014

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© Copyright 2014. Apps Associates LLC. 2

Welcome

Julian Troake Marketing Director Apps Associates LLC

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© Copyright 2014. Apps Associates LLC. 3

Webinar Overview

• Submit your questions via Webex chat

• This webinar will be recorded

• A copy of today’s presentation will be available at:

– Apps Associates website @ www.appsassociates.com/enterprise-resource-planning.php

– YouTube channel @ www.youtube.com/appsassociates

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© Copyright 2014. Apps Associates LLC. 4

Agenda

• Introduction to OEM 12c

• Application Management Suite Key features

• E-Business Suite management

– Demo of EM 12c with an R12 instance

• Summary and Q & A

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© Copyright 2014. Apps Associates LLC. 5

Introductions

Yuri Grinshteyn Team Lead and Architect

Oracle Enterprise Manager

Thiru Sadagopan Enterprise Architecture

Apps Associates LLC

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© Copyright 2014. Apps Associates LLC. 6

Introduction to OEM 12c

Yuri Grinshteyn, Oracle Corporation

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Business-Driven IT Management

Oracle Enterprise Manager: Empowering IT to Drive Business Value

eBusiness Suite Management Overview

Yuri Grinshteyn

Oracle

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Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

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Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

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Change Management

Goals –

• Reduce risk

• Lower cost

By automating

• Oracle patches

• Customizations/code

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Patching Existing Practice

Node 2

Node 1

Dev

1

2

AD Utilities Command

Line

Patches

(Metalink)

• Manual Challenges: • Repetitive • Serial

Node 2

Node 1

Test

3

4

AD Utilities

Node 2

Node 1

Prod

5

6

AD Utilities

Targets

SysAdmin / DBA

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Patch Automation Schedule, Deploy, Automate

“Patch Run” bundles all discrete patching steps into one reusable unit

• Lower risk – automated process

• Faster – replaces multi-step manual processes

• Integrated – utilizes support knowledge base

Building a “Patch Run”

Test

UAT

Extract

Inputs

•Oracle patches

•Custom patches

•Target instances

• Patch options

•Security credentials

•Schedule

Prod

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Custom Code Existing Practice

Developer

Test QA Prod

FTP

Transfer

&

Build

FTP

Transfer

&

Build

FTP

Transfer

&

Build

Dev

Check out

Check in

Source Control

I

D

E

• Manual Challenges: • Repetitive • No Reporting • Complex

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Code Deployment Build, Compile, Deploy

Customization Manager “Packages” custom files into one reusable unit

• Lower risk – automated and repeatable process

• Faster – replaces multi-step manual processes

• Integrated – uses existing deployment mechanism

Building a “Package” of Custom Files

Inputs

• Source control information

• Files and versions

• Build information

• Execution date/time

Patch Manager

Deploy

Test

Apply

Prod

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Change Management Change Approval Framework

Releasing/Obsoleting Custom Pkgs

New Custom Application

Applying EBS or Custom Patches

Migrating functional Setups

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Release Management

Goals –

• Reduce risk

• Lower cost

By automating

• Oracle patches

• Customizations/code

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Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

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Configuration Management Technology Changes

• Report/Compare/Search/View

Change History of

• System Overview

• Patch / Patchset Level

• Concurrent Processing /

Workflow Configuration

• Autoconfig

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Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

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1 2

Source Target

Application Management Suite for Oracle E-Business Suite

Enterprise Manager

End to End Clone Automation

HOT, Cold, RAC, Shared APPL_TOP Clone

SmartClone

3

Key Capabilities EBS Cloning

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Agenda

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

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Monitoring and Diagnostics

• Goal: improve service quality by quickly identifying

and resolving issues and proactively managing

performance

• Needed capability: full visibility into both user

experience and application and infrastructure

performance

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Real User Experience Insight

Enterprise Manager

EM Agents

User Experience Monitoring

Application Monitoring

Infrastructure Monitoring

Application Performance Management Components

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User

Identity

Session

System Info

Content

Application

Page and Actions

Delivery

Success

Response Time

Real User Experience Monitoring Every user, every transaction, every application

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• Who is using the

application and how?

• What are they

experiencing?

• How can we improve the

application?

• All dimensions of user

experience

Real User Experience Monitoring Information Provided

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Performance Monitoring EBS Systems and Components

• Monitor

• Concurrent Processing

• User Sessions

• Workflow

• Forms

• OAF

• Profile Options

• Autoconfig

• Notifications

• Component Failure

• Peak Usage

• Pending Activities

• Corrective Actions

• Fix issues automatically

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• Dashboard to monitor Top Sessions

• EBS Components

• Applications

• DB Sessions

• Real Time Search on Application User activity within EBS System

Diagnostics Sessions

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Summary

• Change and Configuration Management

• EBS Change Management Processes

• EBS Configuration Management

• EBS Cloning

• Performance and Availability Monitoring

• Real User Experience Insight

• EBS Diagnostics

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© Copyright 2014. Apps Associates LLC. 29

Application Management for Oracle E-Business Suite Demonstration

Thiru Sadagopan, Apps Associates

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© Copyright 2014. Apps Associates LLC. 30

Introducing Apps Associates

Global provider of business and technology consulting services

Founded in 2002 and achieved consistent growth – 600+ employees

– Boston, New York, Chicago, Atlanta

– Germany, Netherlands, India, Oman

Recognized as one of the fastest growing private US companies by

Inc. 500|5000 for four consecutive years

Strategic Partnerships and Certifications – Oracle Platinum Partner

– Oracle Specializations (EBS, BI, SOA & Database)

– AWS Advanced Consulting Partner

– CMMI Level 3 Certification

– SSAE 16/SAS70 Type II

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© Copyright 2014. Apps Associates LLC. 31

Application Management Suite

Application Management Suite

– Discovery / System Management

– Life Cycle Management

– Configuration and Compliance

– Application Performance Management

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© Copyright 2014. Apps Associates LLC. 32

Demo Environment Architecture

• This demo environment consists two servers

– Oracle E-Business Suite R12.1.3

– Oracle Enterprise Manager 12.1.0.3

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© Copyright 2014. Apps Associates LLC. 33

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

• Configuration Monitoring

• Change Management

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© Copyright 2014. Apps Associates LLC. 34

Application Management Suite – Demo

• Target Monitoring and Navigation

– E-Business Suite Monitoring Dashboard

– Metrics and Thresholds

– Concurrent Processing Dashboard

• Performance Monitoring

• Configuration Monitoring

• Change Management

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© Copyright 2014. Apps Associates LLC. 35

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

– User Monitoring

– Application User search and drilldown

– JVM Monitoring

• Configuration Monitoring

• Change Management

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© Copyright 2014. Apps Associates LLC. 36

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

• Configuration Monitoring

– Configuration Management Data

– Change Tracking and comparison

• Change Management

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© Copyright 2014. Apps Associates LLC. 37

Application Management Suite – Demo

• Target Monitoring and Navigation

• Performance Monitoring

• Configuration Monitoring

• Change Management

– Patching

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© Copyright 2014. Apps Associates LLC. 38

Application Management for Oracle E-Business Suite

Test Drive Lab

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© Copyright 2014. Apps Associates LLC. 39

www.appsassociates.com/awslabs

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© Copyright 2014. Apps Associates LLC. 40

OEM 12c – Application Management

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© Copyright 2014. Apps Associates LLC. 41

www.appsassociates.com/awslabs

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© Copyright 2014. Apps Associates LLC. 42

Hands-On Workshop for AMS on EM 12c

• Explore AMS EM 12c with your own EBS instance

• We are running hands-on workshops

• To register send an email to [email protected] with the subject EM 12c AMS Workshop

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© Copyright 2014. Apps Associates LLC. 43

Connect with Us

Web: www.appsassociates.com

Email: [email protected]

YouTube: www.youtube.com/user/AppsAssociates

LinkedIn: www.us.linkedin.com/company/apps-associates

Twitter: @AppsAssociates

Facebook: www.facebook.com/AppsAssociatesGlobal

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Thank You!