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Measurable Improvements in E-Business Suite Application Management with OEM 12c
January 29, 2014
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Welcome
Julian Troake Marketing Director Apps Associates LLC
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Webinar Overview
• Submit your questions via Webex chat
• This webinar will be recorded
• A copy of today’s presentation will be available at:
– Apps Associates website @ www.appsassociates.com/enterprise-resource-planning.php
– YouTube channel @ www.youtube.com/appsassociates
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Agenda
• Introduction to OEM 12c
• Application Management Suite Key features
• E-Business Suite management
– Demo of EM 12c with an R12 instance
• Summary and Q & A
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Introductions
Yuri Grinshteyn Team Lead and Architect
Oracle Enterprise Manager
Thiru Sadagopan Enterprise Architecture
Apps Associates LLC
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Introduction to OEM 12c
Yuri Grinshteyn, Oracle Corporation
Business-Driven IT Management
Oracle Enterprise Manager: Empowering IT to Drive Business Value
eBusiness Suite Management Overview
Yuri Grinshteyn
Oracle
Agenda
• Change and Configuration Management
• EBS Change Management Processes
• EBS Configuration Management
• EBS Cloning
• Performance and Availability Monitoring
• Real User Experience Insight
• EBS Diagnostics
Agenda
• Change and Configuration Management
• EBS Change Management Processes
• EBS Configuration Management
• EBS Cloning
• Performance and Availability Monitoring
• Real User Experience Insight
• EBS Diagnostics
Change Management
Goals –
• Reduce risk
• Lower cost
By automating
• Oracle patches
• Customizations/code
Patching Existing Practice
Node 2
Node 1
Dev
1
2
AD Utilities Command
Line
Patches
(Metalink)
• Manual Challenges: • Repetitive • Serial
Node 2
Node 1
Test
3
4
AD Utilities
Node 2
Node 1
Prod
5
6
AD Utilities
Targets
SysAdmin / DBA
Patch Automation Schedule, Deploy, Automate
“Patch Run” bundles all discrete patching steps into one reusable unit
• Lower risk – automated process
• Faster – replaces multi-step manual processes
• Integrated – utilizes support knowledge base
Building a “Patch Run”
Test
UAT
Extract
Inputs
•Oracle patches
•Custom patches
•Target instances
• Patch options
•Security credentials
•Schedule
Prod
Custom Code Existing Practice
Developer
Test QA Prod
FTP
Transfer
&
Build
FTP
Transfer
&
Build
FTP
Transfer
&
Build
Dev
Check out
Check in
Source Control
I
D
E
• Manual Challenges: • Repetitive • No Reporting • Complex
Code Deployment Build, Compile, Deploy
Customization Manager “Packages” custom files into one reusable unit
• Lower risk – automated and repeatable process
• Faster – replaces multi-step manual processes
• Integrated – uses existing deployment mechanism
Building a “Package” of Custom Files
Inputs
• Source control information
• Files and versions
• Build information
• Execution date/time
Patch Manager
Deploy
Test
Apply
Prod
Change Management Change Approval Framework
Releasing/Obsoleting Custom Pkgs
New Custom Application
Applying EBS or Custom Patches
Migrating functional Setups
Release Management
Goals –
• Reduce risk
• Lower cost
By automating
• Oracle patches
• Customizations/code
Agenda
• Change and Configuration Management
• EBS Change Management Processes
• EBS Configuration Management
• EBS Cloning
• Performance and Availability Monitoring
• Real User Experience Insight
• EBS Diagnostics
Configuration Management Technology Changes
• Report/Compare/Search/View
Change History of
• System Overview
• Patch / Patchset Level
• Concurrent Processing /
Workflow Configuration
• Autoconfig
Agenda
• Change and Configuration Management
• EBS Change Management Processes
• EBS Configuration Management
• EBS Cloning
• Performance and Availability Monitoring
• Real User Experience Insight
• EBS Diagnostics
1 2
Source Target
Application Management Suite for Oracle E-Business Suite
Enterprise Manager
End to End Clone Automation
HOT, Cold, RAC, Shared APPL_TOP Clone
SmartClone
3
Key Capabilities EBS Cloning
Agenda
• Change and Configuration Management
• EBS Change Management Processes
• EBS Configuration Management
• EBS Cloning
• Performance and Availability Monitoring
• Real User Experience Insight
• EBS Diagnostics
Monitoring and Diagnostics
• Goal: improve service quality by quickly identifying
and resolving issues and proactively managing
performance
• Needed capability: full visibility into both user
experience and application and infrastructure
performance
Real User Experience Insight
Enterprise Manager
EM Agents
User Experience Monitoring
Application Monitoring
Infrastructure Monitoring
Application Performance Management Components
User
Identity
Session
System Info
Content
Application
Page and Actions
Delivery
Success
Response Time
Real User Experience Monitoring Every user, every transaction, every application
• Who is using the
application and how?
• What are they
experiencing?
• How can we improve the
application?
• All dimensions of user
experience
Real User Experience Monitoring Information Provided
Performance Monitoring EBS Systems and Components
• Monitor
• Concurrent Processing
• User Sessions
• Workflow
• Forms
• OAF
• Profile Options
• Autoconfig
• Notifications
• Component Failure
• Peak Usage
• Pending Activities
• Corrective Actions
• Fix issues automatically
• Dashboard to monitor Top Sessions
• EBS Components
• Applications
• DB Sessions
• Real Time Search on Application User activity within EBS System
Diagnostics Sessions
Summary
• Change and Configuration Management
• EBS Change Management Processes
• EBS Configuration Management
• EBS Cloning
• Performance and Availability Monitoring
• Real User Experience Insight
• EBS Diagnostics
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Application Management for Oracle E-Business Suite Demonstration
Thiru Sadagopan, Apps Associates
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Introducing Apps Associates
Global provider of business and technology consulting services
Founded in 2002 and achieved consistent growth – 600+ employees
– Boston, New York, Chicago, Atlanta
– Germany, Netherlands, India, Oman
Recognized as one of the fastest growing private US companies by
Inc. 500|5000 for four consecutive years
Strategic Partnerships and Certifications – Oracle Platinum Partner
– Oracle Specializations (EBS, BI, SOA & Database)
– AWS Advanced Consulting Partner
– CMMI Level 3 Certification
– SSAE 16/SAS70 Type II
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Application Management Suite
Application Management Suite
– Discovery / System Management
– Life Cycle Management
– Configuration and Compliance
– Application Performance Management
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Demo Environment Architecture
• This demo environment consists two servers
– Oracle E-Business Suite R12.1.3
– Oracle Enterprise Manager 12.1.0.3
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Application Management Suite – Demo
• Target Monitoring and Navigation
• Performance Monitoring
• Configuration Monitoring
• Change Management
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Application Management Suite – Demo
• Target Monitoring and Navigation
– E-Business Suite Monitoring Dashboard
– Metrics and Thresholds
– Concurrent Processing Dashboard
• Performance Monitoring
• Configuration Monitoring
• Change Management
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Application Management Suite – Demo
• Target Monitoring and Navigation
• Performance Monitoring
– User Monitoring
– Application User search and drilldown
– JVM Monitoring
• Configuration Monitoring
• Change Management
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Application Management Suite – Demo
• Target Monitoring and Navigation
• Performance Monitoring
• Configuration Monitoring
– Configuration Management Data
– Change Tracking and comparison
• Change Management
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Application Management Suite – Demo
• Target Monitoring and Navigation
• Performance Monitoring
• Configuration Monitoring
• Change Management
– Patching
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Application Management for Oracle E-Business Suite
Test Drive Lab
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www.appsassociates.com/awslabs
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OEM 12c – Application Management
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www.appsassociates.com/awslabs
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Hands-On Workshop for AMS on EM 12c
• Explore AMS EM 12c with your own EBS instance
• We are running hands-on workshops
• To register send an email to [email protected] with the subject EM 12c AMS Workshop
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Connect with Us
Web: www.appsassociates.com
Email: [email protected]
YouTube: www.youtube.com/user/AppsAssociates
LinkedIn: www.us.linkedin.com/company/apps-associates
Twitter: @AppsAssociates
Facebook: www.facebook.com/AppsAssociatesGlobal
Thank You!