© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Mobile Device management

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Mobile Device Management (MDM) secures, monitors, manages and supports mobile devices deployed across mobile operators, service providers and enterprises. MDM functionality typically includes over-the-air distribution of applications, data and configuration settings for all types of mobile devices, including mobile phones, smartphones, tablet computers, mobile printers etc.

What is Mobile Device Management?

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

•MDM Solutions include a server component, which sends out the management commands to the mobile devices, and a client component, which runs on the handset and receives and implements the management commands.•MDM has evolved over time.

First step: connect to the handset or install a SIM in order to make changes and updates.

Implementation

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Second step :Allow a client-initiated update.

Next step:Central remote management, using commands sent over the air

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Key Business Driver Examples

• Security and Governance Requirements • Mobilization of a business process

(expense reporting, Salesforce automation)

• Developing mobile applications and/or mobilization of a business process

Challenges

• Mobile device support• Device and data security• Applications deployment• Device control• Device deactivation• BYOD (bring your own

device)• Email security

Mobile Device Management Industry Challenges and Drivers

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Mobile Device ManagementProblems and causes

There are More Device Form Factors and

OS Choices than Ever Before (users are blurring

the lines between company/ personal data).

Consumer Based Trends and Preferences

Will Continue to Influence Devices Used in Enterprise.

Mobile Devices - Personal And Corporate - Connecting to Enterprise Assets Need

to be Managed and Secured In a Scalable

Manner.

There are a Growing Number of Solutions Which Provide Varied Capability

and Functionality (Email, DM, Security, TEM).

Enterprise Demand includes a Robust MDM

and Messaging Solutions, But Have Varied Needs.

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© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

• Management of mixed platforms/devices• Carrier agnostic• Protect Email• Provisioning device enhances protection• Application management• Device monitoring• Policy enforcement and notification• Usage management• Analysis and reporting

Mobile Device Management Key Drivers

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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Value

Challenge• Difficult to manage and protect

SmartPhones & Tablets• Devices are excellent productivity tools

• Easy to use • Protect> Monitor > Control

Application Management

Security Management

Enterprise Management

Loss & Theft Management

Expense Management

Remote Management

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

Key Takeaways• Mobile Workers are rapidly increasing thereby increasing demand

for over-the-air device management solutions• Sensitive corporate data reside on devices – including email• Significant trends show plethora of consumer-oriented devices and OS’s infiltrating the enterprise• Regardless of who pays or owns the device, when accessing corporate data, they must be protected• Defined mobility policies must be in place regardless of the corporate or individual responsibility

© 2011 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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